2018 MERCEDES-BENZ E-CLASS WAGON Owner's Manual

1Roadside Assis tance call
2SOS button co ver
3MB Info call
4SOS button
#To make a Roadside Assistance call: press
button 1.
This initia tes a call tothe Mercedes-Benz
Cus tomer Assis tance Center.
#To make an eme rgency call: press SOS
button co ver2 briefly toopen.
#Press and hold SOS button 4for at least
one second.
This initiates a call tothe Mercedes-Benz
Cus tomer Assis tance Center.
#To make an MB In focall: press button 3.
This initiates a call tothe Mercedes-Benz
Cus tomer Assis tance Center.
An emergency call can be initia tedeve n if a
Ro adside Assis tance or MB Info call is acti ve.
This has priority over all other active calls.
Calls via theove rhead control panel are only
possible with an available mobile phone net‐
wo rk.
Fu rther information on Mercedes-Benz mbrace
®
and other services can be found at: http://
www.m busa.com Informa
tiononthe emer gency call sy stem
&
WARNING Risk of accident and injury
despite pressing the SOS button
Even if youpr ess the SOS button in an emer‐
ge ncy, remaining in theve hicle may be dan‐
ge rous forth efo llowing reasons:
Ryo u see smo keinside or outside of the
ve hicle, e.g. if there is a fire afte r an acci‐
dent
Rth eve hicle is on a dangerous section of
ro ad
Rtheve hicle is not visible or cannot easily
be seen by otherroad users, particular ly
when dark or in poor visibility conditions
#Lea vetheve hicle immediately in this or
similar situations as soon as it is safe to
do so.
#Mo vetoa safe location along with other
ve hicle occupants.
#In such situations, secure theve hicle in
accordance with national regulations,
e.g. with a warning triangle.
Multimedia sy stem 295

Automatic eme rgency call
The emer gency call is initia ted:
Rwhen an air bag is deplo yed
Rwhen an Emer gency Tensioning Device is
trig gered
Yo u can end an automatically initiated emer‐
ge ncy call yourself af ter 60 seconds.
Manual emer gency call
An emer gency call can be initia ted manually via
th e SOS button in theove rhead control panel
(
→page 294).
If yo u lea vetheve hicle immediately af ter press‐
ing the SOS button, youdo not kn owif
Mercedes-Benz mbrace
®has successfully made
th e emer gency call.
Initiated eme rgency call
A vo ice connection between the Cus tomer Assis‐
ta nce Center and theve hicle occupants is es tab‐
lished:
Rif th eve hicle occupants are responsive, the
Mercedes-Benz Cus tomer Assis tance Center as
ks for more de tailed information on the
emer gency.
Rif no vehicle occupant answers, an ambu‐
lance is sent totheve hicle immediatel y.
Tr ansfer red data
During thevo ice connection tothe Cus tomer
Assis tance Center, thefo llowing data is transfer‐
re d:
Rcur rent vehicle location
Rve hicle identification number
Emer gency call not possible
Rifth e mobile phone network is una vailable,
Mercedes-Benz mbrace®is not able tomake
an emergency call.
A cor responding message appears inthe
multimedia sy stem displa y.
The indicator lamp flashes continuousl y.
In this case, seek assis ta
nce by ot her means.
Information on the MB Info ca

ll
An Info calltothe Mercedes-Benz Cus tomer
Assis tance Center has been initia ted via the
ov erhead control panel (
→page 294). Yo
u can find information on thefo llowing topics:
RMercedes-Benz mbrace®activation
Roperating theve hicle
Rnearest authorized Mercedes-Benz Center
Rother products and services from Mercedes-
Benz
Data is transmitted during the connection tothe
Mercedes-Benz Cus tomer Assis tance Center
(
→pa ge 297).
Information on theRo adside Assistance call
A Ro adside Assis tance call tothe Mercedes-
Benz Cus tomer Assis tance Center has been initi‐
ated via theov erhead control panel:
RThe problem with theve hicle is analyzed
using remo tediagnosis.
Fu rther information about this can be
obtained at: http://www.mbusa.com
RA qu alified Mercedes-Benz tech nician car ries
out repairs on site and/or theve hicle will be
to we dto the nearest
authorized Mercedes-Benz Center.
Yo u may becharge dfo rth ese services.
296
Multimedia sy stem

Data is transmitted during the connection tothe
Mercedes-Benz Cus tomer Assis tance Center
(
→pa ge 297).
Transfer red data during a serv ice call
In certain countries you must conf irm the data
transfer.
If yo u make service calls using Mercedes-Benz
mbrace
®(USA), transfer red data includes the
fo llowing:
Overview of transfer red data
Service cal lT ransfer red data
MB Info call
Ro adside Assis tance
call
RCu rrent vehicle
location
RVe hicle identifica‐
tion number
RService code
RSelected data
about thest atus
of theve hicle
Online and Internet functions
Internet connection
Information about the Internet connection
&
WARNING Risk of dist raction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle
when driving, youwill be distracted from the
traf fic situation. This could also cause youto
lose control of theve hicle.
#Only operate this equipment when the
traf fic situation permits.
#If yo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y.
You must observ eth e legal requirements forth e
country in whi chyou are cur rently driving when
operating the multimedia sy stem. USA:
touse Mercedes-Benz Apps and access
th e Internet, Mercedes-Benz mbrace
®must be
activated and operational. Furthermore,
mbrace
®must be activated for Mercedes-Benz
Apps and Internet access.
Canada: the multimedia sy stem must be con‐
nected toa mobile phone via Blue tooth
®or toan
ex tern al device acting as a Wi-Fi hotspot. Fur‐
th ermore, you need a valid mobile service con‐
tract with a data option, which is used tocalcu‐
la te the associated connection costs.
The Internet functions can only be used toa limi‐
te d degree whilst driving.
Setting up an Internet connection via Wi-Fi
Requ irements:
RtheWi -Fi function is acti vated on the multi‐
media sy stem (→page 249).
RtheWi -Fi function is acti vated on theex tern al
device (see the manufacturer's operating
instructions).
RInternet access via Wi-Fi is acti vated (see the
manufacturer's operating instructions).
Multimedia sy stem 297

The Internet connection viaWi-Fi is restricted or
does not function if:
Rth e mobile phone is switched off
Rmobile data use is deactivated on the mobile
phone
Rth eWi -Fi function is deacti vated on the multi‐
media sy stem
Rth eWi -Fi function is deacti vated on theex ter‐
nal device
RInternet access via Wi-Fi is deacti vated on
th eex tern al device
Multimedia sy stem:
,6\VWHP.ö &RQQHFWLYLW\.,QWHU
QHW 6HWWLQJV.6HDUFK IRU :L)L 1HWZRUNV
#Select the networ k.
#Logging in toWi-Fi network (→page 249).
Se tting up an In ternetconnection via Blue‐
to oth
®
Re quirements:RA mobile phone is connec tedto the multime‐
dia sy stem via Blue tooth®(→page 283). To
connect via Blu etoo th
®,th e mobile phone
supports one of thefo llowing Blue tooth®pro‐
fi les:
RDUN (Dial- UpNet wo rking)
RPA N (Personal Are aNet wo rk)
The Internet connection via Blue tooth
®isrestric‐
te d or does not function if:
Rth e mobile phone is switched off
Rthe mobile phone network co verage is insuf‐
fi cient
Rmobile data useisdeactivated on the mobile
phone
Rth e Blue tooth®function on the multimedia
sy stem is switched off and the mobile phone
is to be connec ted via Blue tooth
®
Rthe Blue tooth®function is switched off on
th e mobile phone and the mobile phone is to
be connec ted via Blue tooth
®
Rneither the mobile phone network nor the
mobile phone all owsimultaneous use of a
phone and an Internet connection
Rth e mobile phone has not been enabled for
Internet access via Blue tooth®
If a mobile phone is connected tothe multimedia
sy stem forth efirs t time via Blu etoo th®,yo uwill
be assis tedth ro ugh the process of setting up an
Internet connection.
The Internet connection can also be confi
gured
manually.
Fu rther information can be obtained at http://
www.mercedes-benz.com/connect or from an
authoriz

ed Mercedes-Benz Center.
Multimedia sy stem:
,6\VWHP.ö &RQQHFWLYLW\.,QWHU
QHW 6HWWLQJV
Blue tooth
®connection via PAN
#Select the mobile phone.
The Internet connection is es tablished.
Blue tooth
®connection via DUN
#Select the mobile phone.
298
Multimedia sy stem

#Toselect the predefined access data of
th e mobile phone network pr ovider: select
3UHGHILQHG 6HWWLQJV.
A list of countries appears.
#Select the count ryofyour mob ilephone net‐
wo rkprov ider.
The list of available pr oviders appears.
#Select your mob ilephone network prov ider.
When an overview of the pr ovider settings
appears, make the necessary settings.
#Select &RQILUP 6HWWLQJV .
#Tomanually set the access data of the
mobile phone network pr ovider: select
0DQXDO 6HWWLQJV.
An ove rview of the pr ovider settings appears.
#Set the access data.
#Select &RQILUP 6HWWLQJV .
% Set the access data in accordance with your
data pac kage . Otherwise, additional costs
may be incu rred. You can contact your
mob ilephone network prov ider toobtain the
precise access data. Switching
the Blu etoo th
®profile
Re quirement:
The mobile phone supports the DUN and PAN
Blu etoo th
®profiles.
Multimedia sy stem:
,6\VWHP.ö &RQQHFWLYLW\.,QWHU
QHW 6HWWLQJV
#To switch from DUN toPAN: select mobile
phone.
#Select ¥.
#Select&KDQJH &RQILJXUDWLRQ.
#Activate O$XWRPDWLF &RQILJXUDWLRQ.
The Internet connection is au tomatical lycon‐
fi gured using thePA N Blue tooth
®profile.
#Toswitch from PANto DUN :select mobile
phone .
#Select¥.
#Selec t&KDQJH &RQILJXUDWLRQ .
#Deactivateª $XWRPDWLF &RQILJXUDWLRQ .
#Select&RQILJXUH 6HWWLQJ V8VLQJ &20$1'.
#Con figure the Internet connection using pre‐
set or manual access data (→page 298)
Editing access data
Re quirement:
The mobile phone supports the Blue tooth
®DUN
profile.
Multimedia sy stem:
,6\VWHP.ö &RQQHFWLYLW\.,QWHU
QHW 6HWWLQJV
#Highlight a mobile phone.
#Select ¥.
#Select&KDQJH &RQILJXUDWLRQ .
#For mobile phones with PAN and DUN:
select &RQILJXUH 6HWWLQJV 8VLQJ &20$1' .
#Configurethe Internet connection using pre‐
set or manual access data (→page 298)
Multimedia sy stem 299

Canceling Internet access permissionfor a
mobile phone
Multimedia sy stem:
,6\VWHP.ö &RQQHFWLYLW\.,QWHU
QHW 6HWWLQJV
#Highlight a mobile phone.
#Select ¥.
#Select'HOHWH &RQILJXUDWLRQ .
#Select<HV.
Displaying mobile phone details
Multimedia sy stem:
,6\VWHP.ö &RQQHFWLYLW\.,QWHU
QHW 6HWWLQJV
#Highlight a mobile phone.
#Select ¥.
#Select'HWDLOV.
Establishing an Internet connection
Multimedia sy stem:
,&RQQHFW
#Fo rex ample, select z%URZVHU. %
The multimedia sy stem usually es tablishes
th e Internet connection automaticall y.Ifth e
multimedia sy stem is not connected tothe
Internet, the Internet connection is es tab‐
lished when an Internet application is used.
Connection status
Connection status overview
1Display of existing connection and reception
fi eld stre ngth of the connected device Displaying
the connection status
Multimedia sy stem:
,6\VWHP.ö &RQQHFWLYLW\
#Select ,QWHUQHW 6WDWXV .
% Depending on the means of connection, the
appr oximate data volume transmitte d is dis‐
pla yed.
Mercedes-Benz Apps
Calling up Mercedes-Benz Apps
Re quirements:
RThe registration forth e use of Mercedes-
Benz Apps has been comple ted.
RThe general term s and conditions ha vebeen
confi rmed.
Multimedia sy stem:
,&RQQHFW.Ú 0% $SSV
#Select the App.
Fu rther Mercedes-Benz Apps and information
can be obtained at: http://apps.mercedes-
benz.com/apps/
300 Multimedia sy stem

%The available features are countr y-depend‐
ent.
License fees may be applicable.
Using Mercedes-Benz Apps voice control
Re quirements:
RThe registration forth e use of Mercedes-
Benz Apps has been comple ted.
RThe general term s and conditions ha vebeen
confi rmed.
The o symbol indicates that a Mercedes-
Benz App can be used via voice control.
#Select the Mercedes-Benz App
(→page 300).
The App menu is displa yed.
#To use voice control: selecto/DQ
JXDJH.
#Say thequ estion or command.
% Voice control is not available in all countries
and languages.
We b br owser
Calling up a web page
Multimedia sy stem:
,&RQ
QHFW.z %URZVHU.z(QWHU 85/
#Enter a web address.
#To finish the entry and call up thewe b‐
site: select ¬.
Showing/hiding thewe b br ows er menu
If yo u call up a website byselecting a link, for
ex ample, thewe b br ows er menu is hidden.
#Toshow/hide: pressthe% button.
% The web br ows er supports video playbac k.
% Nowebsites or videos are displa yed while
th eve hicle is in motion. We
b br owser overview
1URL ent ry
2Bookmark s
3Web page, back
4Web page, forw ards
5Options
6To close the br owser
Multimedia sy stem 301

Calling upweb br owser options
Multimedia sy stem:
,&RQ
QHFW.z %URZVHU.Z2SWLRQV
The following functions are available:
R5HIUHVK 3DJH /&DQFHO
R=RRP
R%URZVHU 6HWWLQJV
R'HOHWH %URZVHU 'DWD
#Select an option.
#Make the desired changes tothe settings.
Calling up thewe b br owser settings
Multimedia sy stem:
,&RQ
QHFW.z %URZVHU.Z2SWLRQV.%UR
ZVHU 6HWWLQJV
The following functions are available:
R%ORFN 3RS8SV
R$FWLYDWH -DYDVFULSW
R$OORZ &RRNLHV
#Swit chthe function on Oor off ª.
Deleting br owser data
Multimedia sy stem:
,&RQ
QHFW.z %URZVHU.Z2SWLRQV.'HO
HWH %URZVHU 'DWD
The following options are available:
R$OO
R&DFKH
R&RRNLHV
R(QWHUHG 85/V
R)RUP 'DWD
#Select an option.
#Select <HV.
Managing bookmar ks
Multimedia sy stem:
,&RQ
QHFW.z %URZVHU.ß%RRNPDUNV
Selecting a bookmark
#Select an ent ry. Creating a bookmark
#Select
$GG 1HZ %RRNPDUN .
#Enter a URL and a name.
#Select ¡.
Editing a bookmark
#Highlight a bookmar k.
#Select¥.
#Select(GLW.
#Enter a URL and a name.
#Select ¡.
Deleting a bookmark
#Highlight a bookmar k.
#Select¥.
#Select'HOHWH.
#Select <HV.
Closing the br owser
Multimedia sy stem:
,&RQQHFW.z %URZVHU
#Select å&ORVH %URZVHU .
302
Multimedia sy stem