2018 MERCEDES-BENZ E-CLASS WAGON Owner's Manual

1Adjusts the seats electrically →
86
2 Switches the seat heater on/off →
92
3 Switches the seat ventilation on/off →
93
4 Adjusts the front passenger seat from the driv‐
er's seat →
86
5 &% Locks/unloc kstheve hicle →
61
6 Opens/closes theta ilgate →
64
7 Adjusts and folds the outside mir rors out/in
electrically →
132
8 W Opens/closes theright side window →
71
9 W Opens/closes there ar right side window →
71
A Child safetyloc kfo rth ere ar side wind ows →
55
B W Opens/closes there ar left side wind ow→
71CW Opens/closes the left side window →
71
D Opens the door →
61
E Sets the memory function →
100
F Sets the seat fore -and-aft adjustment →
85
G Adjusts the seat cushion length →
85
H Adjusts the 4-w aylumbar support →
87
I Seat adjustment using the multimedia sy stem →
90
J Adjusts the head restra ints →
87
K Adjusts the seat cushion inclination →
85
L Adjusts the seat height →
85
M Adjusts the seat backrest inclination →
85
Ataglance – Door control panel and seat adjustment 15

16Ataglance – Emer gencies and breakdowns

Whattodo in theeve nt of an accident
1 QR code for accessing there scue card →
26
2 Safetyve sts →
340
3 Button forth e SOS emer gency call sy stem and
Ro adside Assis tance →
294
4 Checking and topping up operating fluids →
394
5 Tow- starting and towing away →
352
6 Flat tire →
3407Starting assis tance →
348
8 Haza rdwa rning lights →
125
9 Fuelfiller flap with instruction labels for tire
pressure , fuel type and QR code for accessing
th ere scue card →
155
A Tow- starting and towing away →
352
B Tire -change tool kit →
383
C TIREFIT kit →
342
Ataglance – Emer gencies and breakdowns 17

Calling upthe Digital Operator's Manual
Multimedia sy stem:
,9HKLFOH.Õ 2SHUDWRU
V 0DQXDO
#Select a menu item.
In addition, you can also call up the Operator's
Manual within a main function (for example, via
,QIR RQ 3KRQH).
The Digital Operator's Manual descri besthe
function and operation of:
Rth eve hicle
Rthe multimedia sy stem Fo
r saf etyre asons, the Digital Operator's Man‐
ual is deactivated while driving.
The Digital Operator's Manual conta insthefo l‐
lowing menu items:
R6HDUFK: allo wsyouto sear chprecisely for
ke ywords.
R4XLF NVWDUW: prov ides you with impor tant
information so that you can start using your
ve hicle immediately.
R7LSV: pr ovides tips on how touse your vehicle
in cer tain situations.
R+LJKOLJKWV : showsyouve hicle highlights
using pictures and animations.
R%RRNPDUNV: pr ovides youwit h a list of all the
bookmar ksyou ha vestored yourself.
1Picture
2Menu
3Na vigation window
Some sections of the Digital Operator's Manual,
such as warning no tes, can be made visible by
highlighting and pressing them.
% The Operator's Manual can also be found in
th e Mercedes-Benz Guides App in all com‐
mon App Stores.
18
Digital Operator's Manual

Protecting the environment
+ENVIRONMENTAL NOTEEnvironmental
damage duetooperating conditions and
personal driving style
The pollutant emission of your vehicle is
directly related tothewa yyo u operate your
ve hicle.
Yo u can help toprotect the environment by
operating your vehicle in an environmentally
re sponsible manner. Please obser vethefo l‐
lowing recommendations on ope rating condi‐
tions and pe rsonal driving style.
Operating conditions:
#Make sure that the tire pressure is cor‐
re ct.
#Do not car ryany unnecessary weight
(e.g. roof luggage rack s once you no
longe r need them).
#Ad here tothe service inter vals.
A regularly serviced vehicle will contri b‐
ute toenvironmen tal pr otection.
#Alw ays ha veservice workcar ried out at
a qu alified specialist workshop.
Pe rsonal driving style:
#Do not depress the accelera tor pedal
when starting the engine.
#Do not warm upthe engine while the
ve hicle is stationar y.
#Drive carefully and maintain a suitable
dist ance from theve hicle in front.
#Av oid frequent, sudden acceleration
and braking.
#Change gear in good time and use each
ge ar only uptoÔ of its maximum
engine speed.
#Switch off the engine in stationary traf‐
fi c, e.g. byusing the ECO start/ stop
function.
#Drive in a fuel-ef ficient manne r.
Environmental issues and recommendations:
It is recommended that youre -use or recycle
materials firs t ins tead of just disposing of them. The
releva nt environmental regulations and
guidelines ser vetoprotect the environment and
must be strictly obser ved.
Mercedes-Benz GenuineParts
+ENVIRONMEN TALNO TEEnvironmental
damage causedbynot using recycled
re conditioned components
Daimler AGoffers recycled reconditioned
components and part s withthe same quality
as new parts. The same entitlement from the
Limited Warranty is valid as for new parts.
#Use recycled reconditioned compo‐
nents and part s from Daimler AG.
Gene ral no tes 19

*NO
TEImpairment of the operating ef fi‐
ciency of there stra int sy stems from
ins talling accessories or from repairs or
we lding
Airbags, Emer gency Tensioning Devices, as
we ll as control units and sensors forth e
re stra int sy stems, may be ins talled in thefo l‐
lowing areas of your vehicle:
RDoors
RDoor pillars
RDoor sills
RSeats
RCo ckpit
RInstrument clus ter
RCente r console
#Do not ins tall accessories such as audio
sy stems in these areas.
#Do not car ryout repairs or welding.
#Have accessori esretrofitted at a quali‐
fi ed specialist workshop.
Yo u could jeopardize the operating saf etyof your
ve hicle if you use parts, tires and wheels as well
as accessories releva nt tosaf etywhic hha ve not
been appr ovedby Mercedes-Benz. Saf ety-re le‐
va nt sy stems, e.g. the brake sy stem, may mal‐
function. Only use Mercedes-Benz GenuineParts
or parts of equal quality. Only use tires, wheels
and accessory parts that ha vebeen specifically
appr ovedfo ryo ur vehicle model.
Mercedes-Benz GenuineParts are subject to
st rict quality control. Each part has been spe‐
cially de veloped, manufactured or selecte dfo r
Mercedes-Benz vehicles and fine-tuned forth em.
Therefore, only Mercedes-Benz GenuineParts
should be used.
More than 300,000 dif fere nt Mercedes-Benz
GenuineParts are available for Mercedes-Benz
models.
All au thorized Mercedes-Benz Centers maintain
a supply of Mercedes-Benz GenuineParts for
necessary service and repair work. In addition,
st ra tegically located parts-delivery centers pro‐
vide forqu ick and reliable parts service. Alw
ays specify theve hicle identification number
(VIN) (→page 392) when ordering Mercedes-
Benz GenuineParts.
Operator's Manual
This Operator's Manual describes all models and
all standard and optional equipment available for
yo ur vehicle at the time of this Opera tor's Man‐
ual going topress. Countr y-specific dif fere nces
are possible. No tethat your vehicle may not be
equipped with all features descri bed. This also
applies tosaf ety-re leva nt sy stems and functions.
Therefore, the equipment on your vehicle may
dif fer from that in the descriptions and illustra‐
tions.
The original pur chase contract documentation
fo ryo ur vehicle contains a list of all of the sys‐
te ms in your vehicle.
Should you ha veany questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Booklet
are impor tant documents and should be kept in
th eve hicle.
20
General no tes

Service andvehicle operation
Ve hicle operation outside the USA or Canada
When you are abroad withyo ur vehicle, obser ve
th efo llowing points:
RService points or replacement parts may not
be available immediatel y.
RUnleaded fuel may not be available forve hi‐
cles with a catalytic con verter. Leaded fuel
may cause damage tothe catalytic con verter.
RThe fuel may ha vean extreme lylow octane
number. Unsuitable fuel can cause engine
damage.
Some Mercedes-Benz models are available in
Europe thro ugh our European De livery Prog ram.
Fo r more information, please consult an au thor‐
ized Mercedes‑Benz service center, or write to
one of thefo llowing address:
In the USA:
Mercedes-Benz US A,LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 0764 5-0350 In Canada:
Mercedes-Benz Canada, Inc.
European Delivery Department
98
Vande rhoof Avenue
To ronto, Ontario M4G 4C9
Maintenance
Yo ur cus tomer advisor confirms the service in
th e service report.
Ro adside Assistance
The Mercedes-Benz Roadside Assis tance Pro‐
gram of fers tech nical help in the case of a
breakdown. Your calls totheto ll-f reeRo adside
Assis tance Hotline are ans weredby our agents
24 hours a da y,365 da ysaye ar.
1-800- FOR-MERCedes (1-800-367-63 72) (USA)
1-800-387-0 100 (Canada)
Yo u can find fur ther information in the
Mercedes-Benz Roadside Assis tance Program
brochure (USA) orthe "Roadside Assis tance" section in
the maintenance and warranty infor‐
mation booklet (Canada). Youwill find bo thin
th eve hicle document wallet.
Change of address or change of ownership
Intheev ent of a change of address, please send
us the "Notification of address change" in the
Service and Guarantee booklet or simply call the
Mercedes-Benz Cus tomer Assis tance Center
(USA) on the hotline number
1-800-FO R-MERCedes (1-800-367-63 72) or Cus‐
to mer Service (Canada) on 1-800-387-0 100. We
can then reach you in a timely fashion, if neces‐
sar y.
If yo u sell your Mercedes, please lea veall litera‐
ture in theve hicle so that it is available tothe
next owner. If you ha vepur chased a used vehi‐
cle, please send us the "Notice of Pur chase of
Used Car" in the Service and Guarantee booklet
or simply call the Mercedes-Benz Cus tomer
Assis tance Center (USA) at the hotline number
1-800-FO R-MERCedes (1-800-367-63 72) or Cus‐
to mer Service (Canada) at 1-800-387-0 100.
Gene ral no tes 21

Important noticefor Cali forn ia retail bu yers
and lessees of Mercedes-Benz automobiles
Under California law you may beentitled toa
re placement of your vehicle or a refund of the
pur chase price or lease price, if af ter a reasona‐
ble number of repair attem pts Mercedes-Benz
US A,LLC and/or its authorized repair or service
fa cilities failto fix one or more subs tantial
de fects or malfunctions in theve hicle that are
co veredby its express warrant y.
During a pe riod of 18months from original deliv‐
ery of theve hicle or a kilome ter/mileage read‐
ing of 18,000 miles (29,000 km), whiche ver
occurs firs t, ve hicle repair is presumed for a
re tail buyer or lessee if one or more of thefo l‐
lowing occurs:
(1) the serious defect or damage can result in
deadly or serious injury totheve hicle occu‐
pants while driving AND this defect has
already been repaired at least twice AND
Mercedes‑Benz, LLC has been informed in
writing of the necessity of a repair.
(2) the defect or damage, though less serious
th an (1) abo ve, has already been repaired at least
four times AND Mercedes‑Benz has
been informed in writing of the necessity of
a re pair.
(3) theve hicle cannot be used for longer than
30 calendar da ysbecause of repair work
re sulting from this or other serious defects
or damage.
Please send your written notice to:
Mercedes‑Benz US A,LLC
Cus tomer Assis tance C
enter
3 Mercedes Drive
Montvale, NJ 0764 5-0350
Operating saf ety
&
WARNING Risk of accident due tomal‐
functions or sy stem failures
If yo u do not ha vethe prescribed service/
maintenance workor any requiredrepairs
car ried out, this could result in malfunctions
or sy stem failures.
#Alw ays ha vethe prescribed service/
maintenance workas well any required
re pairs car ried out at a qualified spe‐
cialist workshop.
&
WARNING Risk of accident or injury due
to incor rect modifications on electronic
component part s
Modification toelectronic components, their
software or wiring could impair their function
and/or the function of other networ ked com‐
ponent parts. In particular, sy stems releva nt
to saf etycould also be af fected.
As a result, these may no longer function
proper lyand/or jeopardize the operating
saf etyof theve hicle.
#Ne verta mp er with the wiring and elec‐
tronic component parts or their soft‐
wa re.
#Yo u should ha veall workon electrical
and electronic components car ried out
at a qualified specialist workshop.
22
General no tes