2018 MERCEDES-BENZ E-CLASS WAGON Owner's Manual

Notes on paintwo rk/matt finish paintwork care
Observethefo llowing information:
Information on cleaning and car eAvoiding damage tothe paintwork
Pa int
RInsect remains: soak with insect remo ver and rinse off the
trea ted areas af terw ards.
RBird droppings: soak with water and rinse off af terw ards.
RCoolant, brake fluid, tree resins, oils, fuel and greases:
ge ntly rub with a clo thsoaked in petroleum ether or
lighter fluid.
RTa rst ains: use tarre mo ver.
RWa x: use silicone remo ver.
RDo not apply sticke rs,fi lms etc.
RRe mo vedirt immediately, where possible.
Matt finish
RThe vehicle should preferably be washed byhand using a
soft sponge, car shampoo and plenty of water.
ROnly use care products recommended byMercedes-Benz.
RDo not polish theve hicle and alloy wheels.
RDo not ha veyour vehicle cleaned at an automatic car
wa sh too frequently and do not use wash programs which
fi nish wi tha hot waxve hicle treatment.
RDo not use paint cleaner, buf fing or polishing products
such as agloss preser ver,e.g. wax.
RAlw ays ha vepaintwork repairs car ried out at a qualified
specialist workshop.
Maintenance and care 335

Notes on care of vehicle parts
&
WARNING Risk of entrapment if the
windshield wipers are switch ed on while
th e windshield is being cleaned
If th e windshield wipers are set in motion
while you are cleaning the windshield or
wiper blades, you can betrapped bythe
wiper arm.
#Alw ays switch off the windshield wipers
and the ignition before cleaning the
windshield or wiper blades.
& WARNING Risk of burn s fromtailpipes
and tailpipe trim
The tailpipe and tailpipe trim can become
ve ry hot. If you come into contact withth ese
parts of theve hicle, you could burn yourself.
#Alw ays be particular lycareful around
th eta ilpipe and theta ilpipe trim.
#Allow theve hicle parts tocool down
before youto uch them.
Obser vethefo llowing information:
Information on cleaning and car eAvoiding vehicle damage
Wheels/rims Usewate r and acid-free wheel cleaners.
RDo not use acidic wheel cleaners toremo vebrake dust.
This could damage wheel bolts and brake components.
RTo avoid cor rosion of the brake discs and brake linings,
drive theve hicle for a few minutes af ter cleaning before
parking it. The brake discs and brake linings warm up and
dried out.
Wi ndo ws
Cleanthe windo wsonthe inside and outside using a damp
clo thand cleaning products recommended byMercedes-
Benz. Do not use dry clo
ths, abrasive products or cleaning agents
containing sol vents toclean the inside of the windo ws.
336
Maintenance and care

Information on cleaning and careAvoiding vehicle damage
Wi per blades
Fold out the wiper blades and clean them using a damp clo th.D o not clean the wiper blades too of ten.
Ex terior lighting
Cleanthe lens with a wet sponge and mild de terg ent, e.g. car
shampoo. Only use cleaning agents or cleaning clo
thsth at are suitable
fo r plast ic lenses.
AIRPANEL Ifth eve hicle is very dusty or there are salt deposits in the
AIRPA NEL mechanics, the adjustment range of the shutters in
th era diator trim may be restricted.
RSwitch on the ignition, and the shutters open automati‐
cally af ter app roxima tely 12 0 seconds.
RClean the bearing points of the shutters with a high-pres‐
sure water jet. When using a high-pre
ssurewater jet, maintain a minimum
dis tance of 11.8 in (30 cm).
Senso rs
Cleanthe sensors in the front and rear bumpers and in the
ra diator grille with a soft clo thand car shampoo. When using a high-pressure
water jet, maintain a minimum
dis tance of 11.8 in (30 cm).
Re ar view camera
and 360° Camera
ROpen the camera co ver with the multimedia sys‐
te m(→pa ge 199) .
RUse clear water and a soft clo thtoclean the camera lens. Do not use a high-pressure
water jet.
Ta ilpipes
Clean with cleaning agent sre commend
edbyMercedes-Benz,
particular lyin the winter and af terwa shing theve hicle. Use acid-free cleaning agents.
Maintenance and care
337

Notes on care of the interior
&
WARNING Risk of injury from plastic
parts breaking off af terth e use of sol‐
ve nt-based care products
Ca reand cleaning products con taining sol‐
ve nts can cause surf aces inthe cockpit to
become porous.
When the airbags are deplo yed, plastic parts
may break away.
#Do not use any care or cleaning prod‐
ucts containing sol vents toclean the
cockpit.
& WARNING Risk of injury or death from
bleached seat belts
Bleaching or dyeing seat belts can se verely
we aken them.
This can, forex ample, cause seat belts to
te ar or fail in an accident.
#Ne ver bleach or dye seat belts.
Observethefo llowing information:
Information on cleaning and car eAvoiding vehicle damage
Seat belts Clean withwarm wate r and soap solution.
RDo not use chemical cleaning agents.
RDo not dry seat belts byheating them toove r17 6 °F
(80 °C) or exposing them todirect sunlight.
Display Cleanthe sur face carefully wi tha micro fiber clo thand
TFT/LCD display cleaner.
RSwit choff the display and allow tocool.
RDo not use any other cleaning products.
Plastic trim
RClean with a damp microfiber clo th.
RIfth e trim is very dirty: use a cleaning agent recommen‐
ded byMercedes-Benz.
RDo not apply sticke rs,fi lms etc.
RDo not allow cosmetics, insect repellent or sun cream to
come in contact wi th the plastic trim.
338
Maintenance and care

Information on cleaning and careAvoiding vehicle damage
Genuine wood/t rim
elements
RClean wi tha micro fiber clo th.
RBla ckpiano-lac quer look: clean with a damp clo thand
soap solution.
RIf th e trim is very dirty: use a cleaning agent recommen‐
ded byMercedes-Benz. Do not use solvent-based cleaning agents, polishes or
waxes.
Headliner Clean with a brush or dry shampoo.
Carpet Use carpet andtextile cleaning agents recommended by
Mercedes-Benz.
Genuine leather
seat co vers
RClean with a damp clo thand then wipe with a dry clo th.
RLeather care: use leath er care agentsthat ha vebeen rec‐
ommended byMercedes-Benz. Do not allow
the leather tobecome too damp.
Do not use a microfiber clo th.
DINAMIC Asea tcov‐
er s Clean wit
h adam pclo th.D o not use a microfiber cloth.
Ar tificial leather
seat co vers Clean
with a damp clo thand 1% soap solution.D o not use a microfiber cloth.
Clo thseat co vers
Cleanwith a damp clo thand 1% soap solution and allow to
dr y.
Maintenance and care 339

Emergency
Re moving the saf etyve st
The saf etyve sts are located in the saf etyve st
compart ments in the driver's and front
passenger door stowage compartments.
#Toremo ve:pull out safe tyvest bag 1by
loop 2.
#Open saf etyve st bag 1and pull out the
saf etyve st.
% There are also saf etyve st compart ments in
th ere ar door stowage compartments in
which saf etyve sts can be stowed.
1Maximum number of washes
2Maximum wash temp erature
3Do not bleach
4Do not iron
5Do not use a laundry dr yer
6Do not dr y-clean
7This is a class 2 vest The
requ irements defined bythe legal standard
are only fulfille difth e saf etyve st isthe cor rect
size and is fully closed.
Re place the saf etyve st if:
RIt is damaged or dirt on there flective strips
can no longer be remo ved.
RThe maximum number of washes is excee‐
ded.
RThe fluorescence of the saf etyve st has
fa ded.
Flat tire
Note s on flat tires
&
WARNING Risk of accident due toaflat
tire
A flat tire se verely affects the driving charac‐
te rist ics as well as thesteering and braking
of theve hicle.
Ti re s without run-flat characteristics:
#Do not drive on with a flat tire.
34 0
Breakdown assis tance

#Changetheflat tire immediately with
th e emer gency spa rewheel or spare
wheel. Alternativel y,consult a qualified
specialist workshop.
Ti re s with run-flat characteristics:
#Observ eth e information and warning
no tes on MOExtended tires (run-flat
tires).
In theeve nt of a flat tire, thefo llowing options
are available depending on your vehicle's equip‐
ment:
RVe hicles with MOExtended tires: it is pos‐
sible tocontinue the journey for a short
period of time. Make sure you observ eth e
no tes on MOExtended tires (run-flat tires)
(
→page 341).
RVe hicles with a TIREFIT kit: you can repair
th e tire so that it is possible tocontinue the
jou rney for a short period of time. Todo this,
use the TIREFIT kit (
→page 342).
RVe hicles with Mercedes-Benz
mbrace®(USA only): you can make a call for Ro
adside Assis tance via theove rhead control
panel in the case of a breakdown
(
→page 294).
RAll vehicles: change the wheel
(→page 384).
MOExtended tires (tires with run-flat proper‐
ties)
& WARNING Risk of accident when driving
in li mp-home mode
When driving in emergency mode the han‐
dling characteristics are impaired, e.g. when
cornering, when accelerating stronglyand
when braking.
#Do not exceed the specified maximum
speed.
#Av oid any abrupt steering and driving
maneuvers as well as driving over
obs tacles (curbs, pot holes, off-road).
This applies, in part icular,toa loaded
ve hicle.
#Stop driving in the emer gency mode if
yo u notice:
Rbanging noise
Rvehicle vibration
Rsmoke which smells like rubber
Rcontinuous ESP®inter vention
Rcrac ksin tire side walls
#After driving in emergency mode ha ve
th erims checkedby aqu alified special‐
ist workshop with rega rd totheir fur ther
use.
#The defective tire must be replaced in
eve rycase.
With MOExtended tires (run-flat tires), you can
continue todrive your vehicle even if there is a
tot al loss of pressure in one or more tires. How‐
eve r,th e tire af fected must not show any clearly
visible damage.
Yo u can recognize MOExtended tires bythe
MOExtended marking which appears onthe side
wa ll of the tire.
Breakdown assis tance 34
1

Vehicles with tire pressure monitoring sys‐
te m: MOExtended tires may only be used in con‐
junction wi than activated tire pressure monitor‐
ing sy stem.
If a pressure loss warning message appears in
th e multifunction display:
RCheck the tire for dama ge.
RIf driving on, obser vethefo llowing no tes.
Driving distance possible in limp-home mode
af te r the pressure loss warning:
Load condition Driving distance pos‐
sible in limp-homemode
Pa rtially laden 50 miles (80 km)
Fu lly laden 19miles (30 km)
RThe driving dis tance possible in li mp-home
mode may vary depending on the driving
st yle.
RMaximum permissible speed 50 mph
(80 km/h). If a tire has gone
flat and cannot be replaced
with an MOEx tended tire, you can use a stand‐
ard tire as a temp orary measure.
Using the TIREFIT kit
Ha ve thefo llowing readily available:
RTire sealant bottle
REnclosed TIREFIT sticke r
RTire inflation compressor
Yo u can use TIREFIT tire sealant toseal punctu‐
re s of up to0.16 in (4 mm), particular lythose in
th e tire conta ct surface.You can use TIREFIT in
outside temp eratures down to-4 °F (-20 °C).
&
WARNING Risk of accident when using
tire sealant.
In thefo llowing situations, the tire sealant is
unable toprov ide suf ficient breakdown assis‐
ta nce, as it is unable toseal the tire proper ly:
RThere are cuts or punctures in the tire
lar gerth an those pr eviously mentioned.
RThe wheel rim is dama ged.
RYo u ha vedriven at a very low tire pres‐
sure or on a flat tire.
#Do not continue driving.
#Consult a qualified specialist workshop.
&
WARNING Risk of injury and poisoning
from tire sealant
The tire sealant is harmful and causes ir rita ‐
tion. Do not allow it tocome into contact
wi th th e skin, eyes or clo thing, and do not
swallow it. Do not inhale tire sealant fumes.
Ke ep the tire sealant away from children.
If yo u come into contact withth e tire sealant,
obser vethefo llowing:
#Rinse off the tire sealant from your skin
immediately using water.
#If tire sealant gets into your eyes, thor‐
oughly rinse out theey es using clean
wate r.
342
Breakdown assis tance