2018 MERCEDES-BENZ E-CLASS WAGON Owner's Manual

&WARNING Risk offire due toflammable
materials on hot parts of theex haust
sy stem
Flammable material such as lea ves, grass or
twigs may ignite if they come into contact
wi th hot parts of theex haust sy stem.
#When driving on unpa vedro ads or off-
ro ad, regular lych eck theve hicle under‐
side.
#Re mo vetrapped plants or other flam‐
mable material, in particular.
#If th ere is damage, consult a qualified
specialist workshop immediately.
* NO
TEDama getotheve hicle
Damage totheve hicle may occur in thefo l‐
lowing cases:
RThe vehicle becomes grounded, e.g. on a
high curb or an unpa vedro ad.
RThe vehicle is driven toofast over an
obs tacle, e.g. a curb, speed bump or pot‐
hole.
RA heavy object strike sth e underbody or
parts of thech assis.
In situations such as this, the body, the
underbody, chassis parts, wheels or tires
could be damaged without the damage being
visible. Components damaged in this wa y
can unexpectedly fail or, in the case of an
accident, no longer withs tand thest ra in they
are designed to.
If th e underbody paneling is damaged, flam‐
mable materials such as lea ves, grass or
twigs can gather between the underbody and
th e underbody paneling. If these materials
come into conta ct withhot parts on the
ex haust sy stem, they may catch fire .
#Ha ve theve hicle checked and repaired
immediately at a qualified specialist
wo rkshop.
or
#If driving saf etyis impaired while con‐
tinuing your journe y,pull over and stop
th eve hicle immediatel y,paying atten‐
tion toroad and traf fic conditions, and
contact a qualified specialist workshop.
Declaration of conformity for wi reless vehi‐
cle co mponents
USA: "The wireless devices of this vehicle com‐
ply with Part15 ofthe FCC Rules. Operation is
subject tothefo llowing two conditions: 1) These
devices may not cause harmful inter fere nce, and
2) These devices must accept any interfere nce
re ceive d, including inter fere nce that may cause
undesired operation. Change s or modifications
not expressly appr ovedby the party responsible
fo r compliance could void the user's authority to
operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-e xemp t
RSS standard(s). Operation is subject tothefo l‐
lowing two conditions: (1) These devices may
not cause inter fere nce, and (2) These devices
General no tes 23

must accept any interfere nce, including inter fer‐
ence that may cause undesired operation of the
device."
USA: "Wireless charging sy stem for mobile devi‐
ces (Model: D-WMI20 15A): this device complies
with Part18 ofthe FCC Rules."
The name and address of there sponsible party
is:
Continental Automotive Sy stems US Inc.
24 00 Executive Hills Drive
Au burn Hills, MI 48326-2980
Uni tedSt ates of America
Diagnostics connection
The diagnostics connection is only in tended for
th e connection of diagnostic devices at a quali‐
fi ed specialist workshop.
&
WARNING Risk of accident due tocon‐
necting devices tothe diagnostics con‐
nection
If yo u connect equipment toa diagnostics
connection in theve hicle, it may af fect the
operation of vehicle sy stems.
As a result, the operating saf etyof theve hi‐
cle could be af fected.
#Only connect equipment toa diagnos‐
tics connection in theve hicle which is
appr ovedfo ryo ur vehicle byMercedes-
Benz.
& WARNING Risk of accident due to
objects in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardizes the operating and road
saf etyof theve hicle.
#Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll.
#Alw ays ins tallth efloor mats securely
and as prescribed in order toensure
th at there is alw ays suf ficient room for
th e pedals.
#Do not use loose floor mats and do not
place floor mats on top of one ano ther.
* NO
TEBattery discharging from using
devices connected tothe diagnostics
connection
Using devices at the diagnostics connection
drains the batter y.
#Checkthech arge leve l of the batter y.
#Ifth ech arge leve l is lo w,charge the
batter y,e.g. bydriving a considerable
dis tance.
Connecting equipment tothe diagnostics con‐
nection can lead toemissions monitoring infor‐
mation being reset, forex ample. This may lead
to theve hicle failing tomeet therequ irements of
th e next emissions inspection during the main
inspection.
24 General no tes

Qualified specialistworkshop
An authorized Mercedes-Benz Center is a quali‐
fi ed specialist workshop. It has the necessary
specialist kn owledge, tools and qualifications to
cor rectly car ryout thewo rkrequ ired on your
ve hicle. This particularly applies towo rkreleva nt
to saf ety.
Alw ays ha vethefo llowing workcar ried out on
yo ur vehicle at an authorized Mercedes-Benz
Center:
RWo rkreleva nt tosaf ety
RService and maintenance work
RRepair work
RModifications, ins tallations and con versions
RWo rkon electronic component parts
Mercedes‑Benz recommends an au thorized
Mercedes‑Benz Center.
Cor rect use of theve hicle
If yo ure mo veany warning sticke rs,yo u or others
could failto recognize cer tain dangers. Lea ve
wa rning sticke rs in position. When using
theve hicle, obser vethefo llowing
information:
RThe saf etyno tes in this manual
RThe vehicle tech nical da ta
RTraf fic ru les and regulations
RLa ws and saf etyst andards per taining to
mo torve hicles
Problems with your vehicle
If yo u should experience a problem with your
ve hicle, particularly one that you belie vemay
af fect its safe ope ration, weurge youto contact
an au thorized Mercedes-Benz service center
immediately tohave the problem diagnosed and
re ctified. If the problem is not resolved toyour
satisfaction, please discuss the problem again
with the authorized Mercedes-Benz service cen‐
te r or, if necessar y,contact us at one of thefo l‐
lowing addresses.
In the USA:
Cus tomer Assis tance Center
Mercedes-Benz US A,LLC 3 Mercedes Drive
Montvale, NJ
0764 5-0350
In Canada:
Cu stomer Relations Department
Mercedes-Benz Canada, Inc.
98 Vande rhoof Avenue
To ronto, Ontario M4G 4C9Re porting saf ety defects
USA onl y:
The following text is published as requ ired of
manufacturers under Title 49, Code of U.S. Fed‐
eral Regulations, Part57 5 pursuant tothe
"N ational Traf fic and Mo torVe hicle Saf etyAc t of
19 66".
If yo u belie vethat your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
Na tional Highw ayTraf fic Saf etyAd ministration
(NHT SA) in addition tonotifying Mercedes-Benz
US A,LLC.
General no tes 25

If NHTSAreceive s similar complaints, it may
open an in vestigation, and if it finds that a saf ety
defect exists in a groupof vehicles, it may order
a re call and remedy campaign. Ho wever,NHT SA
cannot become in volved in individual problems
between you, your dealer, or Mercedes-Benz
US A,LLC.
To contact NHT SA,yo u may call theVe hicle
Saf etyHotlin eto ll-f ree at 1-888-327-4236
(TT Y:1-800-424-9 153) (inside the USA); go to
http://www.safercar.gov; or write to:Ad minis‐
trator, NHT SA, 400 Se venth Street,SW .,Wa sh‐
ington, DC 20590, US A.
Fu rther information on vehicle saf etycan be
fo und at: http:/ /www.safercar.g ov
LimitedWarranty
* NO
TEDama getotheve hicle arising
from culpable violation of these operat‐
ing instructions.
Damage totheve hicle can arise from culpa‐
ble violation of these operating instructions.
This damage is not co vered either bythe
Mercedes-Benz Limited Warranty or bythe
New Vehicle or Used Vehicle Warrant y.
#Follow the instructions in this manual
on proper operation of your vehicle as
we ll as on possible vehicle damage.
QR codes for the rescue card
The QR code is secured in the fuel filler flap and
on the opposite side on the B-pillar. In theeve nt
of an accident, rescue services can use the QR
code toquickly find the appropriate rescue card
fo ryo ur vehicle. The cur rent rescue card con‐
ta ins the most impor tant information about your
ve hicle in a compact form , e.g. thero uting of the
electric lines.
Fu rther information can be obtained at http://
www.mercedes-benz.de/qr-code.
Ve hicle data storage
Information from electronic control units
Yo ur vehicle is equipped with electronic contro l
units. Some of these are necessary forth e safe
operation of your vehicle, while some assist you
when driving (driver assis tance sy stems). In
addition, your vehicle pr ovides con venience and
enter tainment functions, which are also made
possible byelectronic control units.
Elect ronic control units contain da tamemories
which cantemp orarily or permanently store
te ch nical information about theve hicle's operat‐
ing status, component loads, mainte nance
re qu irements and tech nical events or malfunc‐
tions.
In general, this information documents thest ate
of a component part, a module, a sy stem or the
sur roundings, forex ample:
Roperating statuses of sy stem components
(e.g. fluid leve ls, battery status, tire pressure)
Rstatus messages concerning theve hicle and
its individual components (e.g. number of
wheel revo lutions/speed, decele ration, lat‐
26
General no tes

eral acceleration, display ofthefast ened seat
belts)
Rmalfunctions or defects in impor tant sy stem
components (e.g. lights, brakes)
Rinformation on vehicle damage events
Rsystem reactions in special driving situations
(e.g. air bag deployment, inter vention of sta‐
bility control sy stems)
Rambient conditions (e.g. temp erature, rain
sensor)
In addition toprov iding the actual control unit
function, this data assists the manufacturer in
de tecting and rectifying malfunctions and opti‐
mizing vehicle functions. The majority of this
data is temp orary and is only processed in the
ve hicle itself. Only a small portion of the data is
st ored in theeve nt or malfunction memor y.
When your vehicle is serviced, tech nical da ta
from theve hicle can be read out byservice net‐
wo rkemplo yees or third parties. Services
include repair services, maintenance processes,
wa rranty events and quality assurance meas‐
ures, forex ample. The read out is per form ed via
th e legally prescribed port for OBD ("on-board diagnostics") in
theve hicle. The respective
service network locations or third parties col‐
lect, process and use the data. They document
te ch nical statuses of theve hicle, assist in find‐
ing malfunctions and impr oving quality and are
transmitted tothe manufacturer, if necessar y.
Fu rther more,
the manufact
urer is subjectto
product liability. Forth is, the manufacturer
requ irestech nical da tafrom vehicles.
Malfunction memories in theve hicle can be
re set bya service outlet as part of repair or
maintenance work.
They can enter data into theve hicle's con veni‐
ence and inf otainment functions themselves as
part of the selected equipment.
This includes, forex ample:
Rmultimedia data such as music, films or pho‐
to sfo r playba ckin an integrated multimedia
sy stem
Raddress book data for use in connection with
an integrated hands-free sy stem or an inte‐
grated navigation sy stem
Rentered navigation destinations
Rdata about the use of Internet services This data can be
stored locally in theve hicle or
is located on a device which you ha veconnected
to theve hicle. If this data is stored in theve hi‐
cle, you can dele teit at any time. This data can
only be transmitte dto third parties upon your
re qu est with particular rega rd tothe scope of
use of online services according to your selected
settings.
Yo u can store or change con venience settings/
individualization in theve hicle at any time.
Depending on the equipment, this includes, for
ex ample:
Rseat and steering wheel position settings
Rsuspension and climate control settings
Rindividualization such as interior lighting
If yo ur vehicle is accordingly equipped, you can
connect your smartphone or ano ther mobile end
device totheve hicle. You can cont rolth em via
th e control elements integrated in your vehicle.
Images and audio from the smartphone can be
output via the multimedia sy stem. Cer tain infor‐
mation is simultaneously transmitte dto yo ur
smartphone.
General no tes 27

Depending onthere spective integration type,
th is includes, forex ample:
Rge neral vehicle information
Rposition data
This enables the use of selected smartphone
Apps, e.g. navigation or music playbac k.There is
no fur ther interaction between the smartphone
and theve hicle; in particular, vehicle data is not
directly accessible. The type of fur ther data pro‐
cessing is de term ined bythe pr ovider of the App
used. The respective App and your smartphone's
operating sy stem de term ine whe ther changes
can be made tothe settings and which settings
can be changed.
Service pr oviders
Wire less network connection
If yo ur vehicle has a wireless network connec‐
tion, it enables data tobe exc hanged between
yo ur vehicle and additional sy stems. The wire‐
less network connection is enabled via theve hi‐
cle's transmission and reception unit or via con‐
nected mobile end devices (e.g. smart phones).Online functions can be used via
the wireless
network connection. This includes online serv‐
ices and applications/Apps pr ovided bythe
manufacturer or other pr oviders.
Manufa cturer's se rvices
The manufacturer describes there spective func‐
tions and cor responding legal data pr otection
information when suitable forth e manufacturer's
online services. Personal data may be used for
th e pr ovision of online services. Data is
ex ch anged via a secure connection, e.g. tothe
manufacturer's designated IT sy stems. Personal
data is collected, processed and used via the
pr ov ision of services exclusively on the basis of
legal permissions or with prior consent.
The services and functions (sometimes subject
to afe e) can usually be activated or deactivated.
In some cases, this also applies tothe entire
ve hicle's data connection. This excludes, in par‐
ticular, legally prescribed functions and services.
Third pa rty services
If it is possible touse online services from other
pr ov iders, these services are subject tothe data
pr otection and term s of use of there sponsible pr
ov ider. The man
ufacturer has no influence on
th e conte ntexc hanged.
Please inquire, therefore, about the type, scope
and purpose of the collection and use of per‐
sonal data as part of third party services from
th eir respective pr ovider.
COMAND/mbrace
Ifth eve hicle is equipped with COMAND or
mbrace, additional data about theve hicle's oper‐
ation, the use of theve hicle in cer tain situations,
and the location of theve hicle may be compiled
th ro ugh COMAND or the mbrace sy stem.
Ad ditional information can be found in the multi‐
media sy stem section and/or the mbrace Term s
and Conditions.
Event Data Recorders
This vehicle is equipped with an event da ta
re corder (EDR). The main purp ose of an EDR is
to record, in cer tain crash or near crash-like sit‐
uations, such as an air bag deployment or hitting
a ro ad obstacle, data that will assist in under‐
28
General no tes

standing how a vehicle's sy stems per form ed.
The EDR is designed torecord data related to
ve hicle dynamics and saf etysy stems for a short
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed torecord
such data as:
RHowvarious sy stems in your vehicle were
operating
RWhe ther or not the driver and front
passenger seat belts werebuckled/fas tened
RHow far (if at all) the driver was depressing
th e accelera tor and/or brake pedal and,
RHow fasttheve hicle was tr ave ling
This data can help pr ovide a better under stand‐
ing of the circums tances in which accidents and
inju ries occur. NOTE: EDR data is recorded by
yo ur vehicle only if a non-trivial crash situation
occurs; no data is recorded bythe EDR under
normal driving conditions and no personal data
(e.g. name, gende r,age and accident location) is
re corded. Ho wever,ot her parties, such as law
enforcement, could combine EDR data with the
type of pe rsonally identifying data routinely
acquired during a crash inve stigation. Ac
cess totheve hicle and/or the EDR is needed
to read data that is recorded bythe EDR, and
special equipment is requ ired. In addition tothe
ve hicle manufacturer, other parties that ha vethe
special equipment can also read the information.
such as law enforcement

, canread the informa‐
tion byaccessing theve hicle or the EDR.
EDR data may be used in civil and criminal mat‐
te rs as a tool in accident reconstruction, acci‐
dent claims and vehicle saf ety. Since the Crash
Data Retrie val (CDR) tool that is used toextract
da ta from the EDR is commercially available,
Mercedes-Benz US A,LLC ("MBUSA") expressly
disclaims any and all liability arising from the
ex traction of this information byunauthorized
Mercedes-Benz personnel.
MBUSA willnot share EDR data withot hers with‐
out the consent of theve hicle owner or, if the
ve hicle is leased, without the consent of the les‐
see. Exceptions tothis representation include
re sponses tosubpoenas bylaw enforcement; by
fe deral, state or local go vernment; in connection
with or arising out of litigation in volving MBU SA
or its subsidiaries and af filiates; or, as required
by law. Wa
rning: the EDR is a component of the
Re stra int Sy stem Module. Tamp ering with, alter‐
ing, modifying or removing the EDR component
may result in a malfunction of theRe stra int Sys‐
te m Module and other sy stems.
St ate la wsorregulations rega rding EDRs that
con flict with federal regulation are pre-em pted.
This means that in theeve nt of such conflict,the
fe deral re
gulat
ion go verns. As of February 20 13,
13 states ha veenacted la wsrelating toEDRs.
Co pyright
Fr ee and open source software
Info rmation on free and open source software
licenses foryo ur vehicle's software can be found
on the data storage medium in your vehicle
document wallet and on the Internet toge ther
with updates:
http://www.mercedes-benz.com/opensource
General no tes 29

Regis tere d trademar ks
RBluetoo th®is a regis tere d trademark of Blue‐
toot h SIG Inc.
RDTS™ is a regis tere d trademark of DTS, Inc.
RDolby®and MLP™ are regis tere d trademar ks
of DOLBY Laboratories.
RBabySmart™, ESP®and PRE-SAFE®are reg‐
is te re d trademar ksof Daimler AG.
RHomeLink®is a regis tere d trademark of
Johnson Contro ls.
RiPod®andiTunes®are regis tere d trademar ks
of Apple Inc.
RBurmes ter®is a regis tere d trademark of
Burmes terAu diosy steme GmbH.
RMicrosoft®and Windo wsMedia®are regis‐
te re d trademar ksof Microsoft Corporation.
RSIRIUS®is a regis tere d trademark of Sirius
XM Radio Inc.
RHD Radio™ is a regis tere d trademark of iBiq‐
uity Digital Corporation.
RGraceno te®is aregis tere d trademark of
Graceno te, Inc.
RZAGA TSurve y®and related brands are regis‐
te re d trademar ksof ZagatSur vey, LLC.
30
General no tes