Page 65 of 584

SAFETY
}}
63
Occupant safety reminders
How safely you drive doesn't depend on how oldyou are but rather on:
•How well you see.
•Your ability to concentrate.
•How quickly you make decisions understress to avoid an accident.
The following suggestions are intended to helpyou cope with the ever changing traffic environ-ment.
•Never drink and drive.
•If you are taking any medication, consult yourphysician about its potential effects on yourdriving abilities.
•Take a driver-retraining course.
•Have your eyes checked regularly.
•Keep your windshield and headlights clean.
•Replace wiper blades when they start toleave streaks.
•Take into account the traffic, road, andweather conditions, particularly with regard tostopping distance.
•Never send text messages while driving.
•Refrain from using or minimize the use of acell phone while driving.
Related information
•Recall information (p. 64)
•Reporting safety defects (p. 63)
Reporting safety defects
The following information will help you report anyperceived safety-related defects in your vehicle.
Reporting safety defects in the U.S.
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform the National High-
way Traffic Safety Administration
(NHTSA) in addition to notifying Volvo
Car USA, LLC. If NHTSA receives simi-
lar complaints, it may open an investi-
gation, and if it finds that a safety
defect exists in a group of vehicles, it
may order a recall and remedy cam-
paign. However, NHTSA cannot
become involved in individual problems
between you, your retailer, or Volvo Car
USA, LLC. To contact NHTSA, you may
either call the Auto Safety Hotline toll-
free at
1-888-327-4236
(TTY: 1-800-424-9153) or write to:
NHTSA, U.S. Department of Transpor-
tation, Washington D.C. 20590.
You can also obtain other information
about motor vehicle safety from http://
www.safercar.gov, where you can also
enter your vehicle's VIN (Vehicle Identi-
fication Number) to see if it has any
open recalls.
Volvo strongly recommends that if your
vehicle is covered under a service cam-
paign, safety or emission recall or simi-
lar action, it should be completed as
soon as possible. Please check with
your local retailer or Volvo Car USA,
LLC if your vehicle is covered under
these conditions.
NHTSA can be reached at:
Internet:
http://www.nhtsa.gov
Telephone:
1-888-DASH-2-DOT
(1-888-327-4236).
Reporting safety defects in Canada
If you believe your vehicle has a defect that couldcause a crash or could cause injury or death, youshould immediately inform Transport Canada inaddition to notifying Volvo Cars of Canada Corp.
Page 66 of 584

||
SAFETY
64
Transport Canada can be contacted at:
1-800-333-0510
Teletypewriter (TTY): 613 990-4500
Fax: 1-819-994-3372
Mailing Address: Transport Canada - RoadSafety, 80 rue Noël, Gatineau, (Quebec) J8Z 0A1
Related information
•Recall information (p. 64)
•Occupant safety (p. 62)
Recall information
On our website, select the tab YOUR VOLVO andthe heading RECALL INFORMATION will be dis-played at the lower left side of the screen. Enteryour Vehicle Identification Number (VIN) for yourvehicle (found at the base of the windshield). Ifyour vehicle has any open Recalls, they will bedisplayed on this page.
You can also enter the Vehicle IdentificationNumber in the search field on the NationalHighway Traffic Safety Administration's (NHTSA)website at: www.nhtsa.gov.
Volvo customers in Canada
For any questions regarding open recalls for yourvehicle, please contact your authorized Volvoretailer. If your retailer is unable to answer yourquestions, please contact Volvo Customer Rela-tions at 905 695-9626, Monday through Friday,8:30 A.M. to 5:00 P.M. EST or by e-mail [email protected]. You may also write us at:
Volvo Cars of Canada
National Customer Service
9130 Leslie Street, Suite 101
Richmond Hill, Ontario L4B 0B9
www.tc.gc.ca
Related information
•Occupant safety (p. 62)
•Reporting safety defects (p. 63)
Safety during pregnancy
The seat belt should always be worn duringpregnancy. However, it is crucial that it be worncorrectly.
The diagonal section should wrap over the shoul-der then be routed between the breasts and tothe side of the belly. The lap section should layflat over the thighs and as low as possible underthe belly. It must never be allowed to ride upward.Remove all slack from the belt and ensure that itfits close to the body without any twists.
As a pregnancy progresses, pregnant driversshould adjust their seats and steering wheel suchthat they can easily maintain control of the vehi-cle as they drive (which means they must be ableto easily operate the foot pedals and steeringwheel). Within this context, they should strive toposition the seat with as large a distance as pos-sible between their belly and the steering wheel.
Page 67 of 584

SAFETY
}}
* Option/accessory, for more information, see Introduction.65
Related information
•Buckling and unbuckling seat belts (p. 67)
•Adjusting power front seats* (p. 168)
•Manually operated front seats (p. 167)
Whiplash protection system
The Whiplash protection system (WHIPS) con-sists of specially designed hinges and bracketson the front seat backrests designed to helpabsorb some of the energy generated in a colli-sion from the rear (when the vehicle is rear-ended).
Function
In the event of certain rear-end collisions, thehinges and brackets of the front seat backrestsare designed to change position slightly to allowthe backrest/head restraint to help support theoccupant's head before moving slightly rearward.This movement helps absorb some of the forcesthat could result in whiplash.
WARNING
•The WHIPS system is designed to sup-plement the other safety systems in yourvehicle. For this system to function prop-erly, the three-point seat belt must beworn. Please be aware that no systemcan prevent all possible injuries that mayoccur in an accident.
•The WHIPS system is designed to func-tion in certain collisions from the rear,depending on the crash severity, angleand speed.
WARNING
•Occupants in the front seats must neversit out of position. The occupant's backmust be as upright as comfort allows andbe against the seat back with the seatbelt properly fastened.
•If your vehicle has been involved in a rear-end collision, the front seat backrestsmust be inspected by a trained and quali-fied Volvo service technician, even if theseats appear to be undamaged. Certaincomponents in the WHIPS system mayneed to be replaced.
•Do not attempt to service any componentin the WHIPS system yourself.
WARNING
•Boxes, suitcases, etc. wedged behind thefront seats could impede the function ofthe Whiplash Protection System.
•If the rear seat backrests are foldeddown, cargo must be secured to preventit from sliding forward against the frontseat backrests in the event of a collisionfrom the rear. This could interfere withthe action of the Whiplash ProtectionSystem.
Page 68 of 584

||
SAFETY
* Option/accessory, for more information, see Introduction.66
Do not place any objects behind the front seats thatcould impede the WHIPS function
WARNING
Any contact between the front seat backrestsand the folded rear seat or a rear-facing childseat could impede the function of the WHIPSsystem. If the rear seat is folded down, theoccupied front seats must be adjusted for-ward so that they do not touch the folded rearseat.
Related information
•General safety information (p. 62)
•Rear Collision Warning (RCW) (p. 338)
•Manually operated front seats (p. 167)
•Power front seats* (p. 168)
Seat belts
Seat belts should always be worn by all occu-pants of your vehicle. Children should be prop-erly restrained, using an infant, car, or boosterseat determined by age, weight and height.
Most states and provinces make it mandatory foroccupants of a vehicle to use seat belts.
Reversible seat belt pretensioners
Reversible seat belt pretensioners is a system inthe front seats that pulls the seat belts slightlytaut prior to a collision. This function helps posi-tion the front seat occupants to help improve theeffects of other safety systems, e.g., the airbagsystem.
Seat belt maintenance
Check periodically that the seat belts are in goodcondition. Use water and a mild detergent forcleaning. Check seat belt mechanism function asfollows: attach the seat belt and pull rapidly onthe strap.
WARNING
•Never repair the belt yourself; have thiswork done by a trained and qualifiedVolvo service technician only.
•Any device used to induce slack into theshoulder belt portion of the three-pointbelt system will have a detrimental effecton the amount of protection available toyou in the event of a collision.
•The seat back should not be tilted too farback. The shoulder belt must be taut inorder to function properly.
•Do not use child safety seats or childbooster cushions/backrests in the frontpassenger's seat. We also recommendthat children who have outgrown thesedevices sit in the rear seat with the seatbelt properly fastened.
Related information
•Buckling and unbuckling seat belts (p. 67)
•Door and seat belt reminders (p. 70)
•Seat belt pretensioners (p. 67)
Page 69 of 584

SAFETY
}}
67
Seat belt pretensioners
The vehicle's seat belts are equipped with stand-ard and electric pretensioners that can help pullthe seat belts taut in a critical situation or a colli-sion. Some or all of the pretensioners will betriggered in certain types of collisions, depend-ing on the direction and severity of the impact.
Reversible seat belt pretensioners
Reversible seat belt pretensioners is a system inthe front seats that pulls the seat belts slightlytaut prior to a collision. This function helps posi-tion the front seat occupants to help improve theeffects of other safety systems, e.g., the airbagsystem.
Seat belt pretensioners in collisions
The seat belts are equipped with standard pre-tensioners that are triggered according to theseverity of a collision.
Seat belt pretensioners in critical
situations
In addition to the standard pretensioners, theseat belts in the front seats are also equippedwith electric pretensioners.
The pretensioners interact and can be triggeredalong with the City Safety and Rear CollisionWarning systems. In critical situations such assudden braking, evasive maneuvers, etc., the seatbelt can be pulled taut by the pretensioner'selectric motor.
The electric pretensioner positions the occupantin the seat to help reduce the risk of striking theinterior of the passenger compartment andimproves the effect of other safety systems suchas the airbags.
Resetting the electric pretensioners
When a critical situation has passed, the seat beltand the electric pretensioner are reset automati-cally.
If the seat belt should remain taut:
1. Stop the vehicle safely.
2. Unbuckle the seat belt and rebuckle it.
> The seat belt and the electric preten-sioner will be reset.
Related information
•Seat belts (p. 66)
•Door and seat belt reminders (p. 70)
•Buckling and unbuckling seat belts (p. 67)
Buckling and unbuckling seat belts
Seat belts should be used by all occupants inthe vehicle when it is in motion.
Page 70 of 584

||
SAFETY
68
Buckling a seat belt
1. Pull the belt out slowly. It should not be twis-ted or turned.
Be sure that the seat belt in the center posi-tion of the second row of seats is correctlypositioned in the seat belt guide.
NOTE
Each seat belt is equipped with a seat beltretractor that will lock up in the following sit-uations:
•if the belt is pulled out rapidly
•during braking and acceleration
•if the vehicle is leaning excessively
•when driving in turns
•if the Automatic Locking Retractor/Emer-gency Locking Retractor (ALR/ELR) isactivated (each seat belt (except for thedriver's belt) is equipped with theALR/ELR function, which is designed tohelp keep the seat belt taut. ALR/ELRactivates if the seat belt is pulled out as faras possible. If this is done, a sound fromthe seat belt retractor will be audible,which is normal, and the seat belt will bepulled taut and locked in place. This func-tion is automatically disabled when theseat belt is unbuckled and fully retracted).
2. Insert the latch plate into the receptacle. Theseat belt retractor is normally "unlocked" andyou can move freely, provided that the shoul-der belt is not pulled out too far.
>A distinct click will be audible.
WARNING
The seat belt latch plate should only beinserted into its intended receptacle. Insertingit into one of the other receptacles may pre-vent it from functioning properly.
3.The height of the seat belts in the front seatsand outboard rear seating positions can beadjusted. The height of the shoulder sectionof the seat belt must be correctly adjusted.
Press the button and move the upper seatbelt anchor up or down.
Position it as high as possible so that theshoulder section of the belt is across the seatoccupant's collarbone and not across thethroat.
Page 71 of 584

SAFETY
69
The seat belt should be positioned over the shoulder(not over the arm)
4. Tighten the lap section of the seat belt bypulling the diagonal section upward towardthe shoulder.
The lap section of the belt must be positioned low on thehips (not pressing against the abdomen)
Make sure that the shoulder belt is rolled upinto its retractor and that the shoulder andlap belts are taut.
WARNING
Never use a seat belt for more than oneoccupant. Never wear the shoulder portion ofthe belt under the arm, behind the back orotherwise out of position. Such use couldcause injury in the event of an accident. Asseat belts lose much of their strength whenexposed to violent stretching, they should bereplaced after any collision, even if theyappear to be undamaged.
Unbuckling the seat belt
To remove the seat belt, press the red section onthe seat belt receptacle. Before exiting the vehi-cle, check that the seat belt retracts fully afterbeing unbuckled. If necessary, guide the beltback into the retractor slot.
Be sure that the seat belt in the center positionof the second row of seats is correctly positionedin the seat belt guide.
Related information
•Door and seat belt reminders (p. 70)
•Seat belts (p. 66)
Page 72 of 584

SAFETY
70
Door and seat belt reminders
The door and seat belt reminders are intendedto alert all occupants of the vehicle that theirseat belts should be buckled before the vehiclebegins to move or if a door, the hood, tailgate orfuel filler door have not been closed properly.
Graphics in the instrument panel
Warning colors for doors/tailgate vary depending on thevehicle's speed (generic illustration)
The instrument panel graphic shows the seatswhere seat belts are not buckled.
The same graphic also indicates if a door, thehood, tailgate or fuel filler door is/are open.
This graphic disappears automatically afterapprox. 30 seconds or if the if the O button onthe steering wheel keypad is pressed.
Seat belt reminder
Seat belt reminder light in ceiling console
The seat belt reminder consists of anaudible signal, an indicator light nearthe rearview mirror and a symbol in theinstrument panel that alert all occu-pants of the vehicle to buckle their seat belts.
The audible signal is speed-dependent and willsound for several seconds.
If the driver's or a passenger's seat belt is notbuckled, this will be indicated in the instrumentpanel.
Child seats are not included in the seat beltreminder system.
Front seats
An audible signal and an indicator light willremind the driver and front seat passenger tobuckle their seat belts.
Rear seats
The rear seat belt reminder has two functions.
•It indicates which seat belts are buckled inthe rear seats. This will also be displayed inan instrument panel graphic.
•It also provides audio and visual reminders ifa rear seat belt is unbuckled while the vehi-cle is in motion. The reminders will disappearwhen the seat belt has been buckled againor can be erased by pressing the O buttonon the steering wheel keypad.
Door/hood/tailgate/fuel filler door
reminder
If a door, the hood, tailgate or fuel filler dooris/are not properly closed, this will be indicated ina graphic in the instrument panel. Stop the vehi-cle safely and close the source of the reminder.
If the vehicle is moving at a speedunder approx.6 mph (10 km/h), theinformation symbol will illuminate in theinstrument panel.
At speeds above approx. 6 mph(10 km/h), the warning symbol will illu-minate in the instrument panel.
Related information
•Seat belts (p. 66)
•Buckling and unbuckling seat belts (p. 67)