2017 MERCEDES-BENZ E-CLASS SALOON service

R
Vehicles with 48 V on-board electrical
sy stem (EQ-boost tech nology): workon
high voltage components of the 48 V on-
board electrical sy stem
Mercedes‑Benz recommends a Mercedes‑Benz
service centre. Ve
hicle registration
Mercedes-Benz may ask its service centres to
car ryout tech nical inspections on cer tain vehi‐
cles. The quality or saf ety of theve hicle is
impr oved as a result of the inspection.
Mercedes-Benz can only inform you about vehi‐
cle checks if Mercedes-Benz has your registra‐
tion data.
It is possible that your vehicle has not yet been
re gis tere d in your name in thefo llowing cases:
R Ifyo ur vehicle was not pur chased at an
authorised specialist dealer.
R Ifyo ur vehicle has not yet been examined at
a Mercedes-Benz service centre. It is advisable
toregis teryo ur vehicle with a
Mercedes-Benz service centre.
Inform Mercedes-Benz as soon as possible
about any change in address or vehicle owner‐
ship. You can do this at a Mercedes-Benz service
centre, forex ample. Cor
rect use of theve hicle
If yo ure mo veany warning sticke rs,yo u or others
could failto recognise cer tain dangers. Lea ve
wa rning sticke rs in position.
When using theve hicle, obser vethefo llowing
information:
R the saf ety no tes in this manual
R tech nical da taforth eve hicle
R traf fic ru les and regulations
R laws and saf etyst andards per taining to
mo torve hicles Implied
warranty
* NO
TEDama getotheve hicle arising
from violation of these operating instruc‐
tions. Damage
totheve hicle can arise from viola‐
tion of these operating instructions.
This damage is not co vered either bythe
Mercedes-Benz implied warranty or bythe
New‑ or Used- Vehicle Warrant y. #
Follow the instructions in these operat‐
ing instructions on proper operation of
yo ur vehicle as well as on possible vehi‐
cle damage. QR code
forre scue card
The QR code is secured in the fuel filler flap and
on the opposite side on the B-pillar. In theeve nt
of an accident, rescue services can use the QR
code toquickly find the appropriate rescue card
fo ryo ur vehicle. The cur rent rescue card con‐
ta ins the most impor tant information about your General no
tes27

ve
hicle in a compact form , e.g. thero uting of the
electric lines.
Fu rther information can be obtained at http://
www.mercedes-benz.de/qr-code. Ve
hicle data storage Information from electronic control units
Electronic control units are
fitted in your vehicle.
Some of these are necessary forth e safe opera‐
tion of your vehicle, while some assist you when
driving (driver assis tance sy stems). In addition,
yo ur vehicle pr ovides con venience and enter tain‐
ment functions, which are also made possible by
electronic control units.
Elect ronic control units contain da tamemories
which cantemp orarily or permanently store
te ch nical information about theve hicle's operat‐
ing status, component loads, main tenance
re qu irements and tech nical events or faults. In
general, this information documents thest ate
of a component part, a module, a sy stem or the
sur roundings such as:
R operating statuses of sy stem components
(e.g. fluid le vels, battery status, tyre pres‐
sure)
R status messages concerning theve hicle and
its individual components (e.g. number of
wheel revo lutions/speed, decele ration, lat‐
eral acceleration, display of thefa stened seat
belts)
R malfunctions or defects in impor tant sy stem
components (e.g. lights, brakes)
R information on vehicle damage events
R system reactions in special driving situations
(e.g. airbag deployment, inter vention of sta‐
bility control sy stems)
R ambient conditions (e.g. temp erature, rain
sensor)
In addition toprov iding the actual control unit
function, this data assists the manufacturer in
de tecting and rectifying faults and optimising
ve hicle functions. The majority of this data is te
mp orary and is only processed in theve hicle
itself. Only a small portion of the data is stored
in theeve nt or fault memor y.
When your vehicle is serviced, tech nical da ta
from theve hicle can be read out byservice net‐
wo rkemplo yees or third parties. Services
include repair services, maintenance processes,
wa rranty events and quality assurance meas‐
ures, forex ample. The read out is per form ed via
th e legally prescribed port for OBD ("on-board
diagnostics") in theve hicle. The respective
service network locations or third parties col‐
lect, process and use the data. They document
te ch nical statuses of theve hicle, assist in find‐
ing faults and impr oving quality and are trans‐
mit tedto the manufacturer, if necessar y.Fu r‐
th ermore, the manufacturer is subject toprod‐
uct liability. Forth is, the manufacturer requ ires
te ch nical da tafrom vehicles.
Fa ult memories in theve hicle can be reset by a
service outlet as part of repair or maintenance
wo rk.
They can enter data into theve hicle's con veni‐
ence and inf otainment functions themselves as
part of the selected equipment. 28
General no tes

This includes,
forex ample:
R multimedia data such as music, films or pho‐
to sfo r playback in an integrated multimedia
sy stem
R address book data for use in connection with
an integrated hands-free sy stem or an inte‐
grated navigation sy stem
R entered navigation destinations
R data about the use of Internet services
This data can be stored locally in theve hicle or
is located on a device which you ha veconnected
to theve hicle. If this data is stored in theve hi‐
cle, you can dele teit at any time. This data can
only be transmitted tothird parties upon your
requ est with particular rega rd tothe scope of
use of online services according to your selected
settings.
Yo u can store or change con venience settings/
individualisations in theve hicle at any time.
Depending on the equipment, this includes, for
ex ample:
R seat and steering wheel position settings
R suspension and climate control settings R
individualisations such as interior lighting
If yo ur vehicle is accordingly equipped, you can
connect your smartphone or ano ther mobile end
device totheve hicle. You can cont rolth em via
th e control elements integrated in your vehicle.
Images and audio from the smartphone can be
output via the multimedia sy stem. Cer tain infor‐
mation is simultaneously transmitted to your
smartphone.
Depending on there spective integration type,
th is includes, forex ample:
R general vehicle information
R position data
This enables the use of selected smartphone
Apps, e.g. navigation or music playbac k.There is
no fur ther interaction between the smartphone
and theve hicle; in particular, vehicle data is not
directly accessible. The type of fur ther data pro‐
cessing is de term ined bythe pr ovider of the App
used. The respective App and your smartphone's
operating sy stem de term ine whe ther changes
can be made tothe settings and which settings
can be changed. Service pr
oviders Wire
less network connection
If yo ur vehicle has a wireless network connec‐
tion, it enables data tobe exc hanged between
yo ur vehicle and additional sy stems. The wire‐
less network connection is enabled via theve hi‐
cle's transmission and reception unit or via con‐
nected mobile end devices (e.g. sma rtphones).
Online functions can be used via the wireless
network connection. This includes online serv‐
ices and applications/Apps pr ovided bythe
manufacturer or other pr oviders.
Manu factu rer's se rvices
The manufacturer describes there spective func‐
tions and cor responding legal data pr otection
information when suitable forth e manufacturer's
online services. Personal data may be used for
th e pr ovision of online services. Data is
exc hanged via a secure connection, e.g. tothe
manufacturer's designated IT sy stems. Personal
data is collected, processed and used via the
pr ov ision of services exclusively on the basis of
legal permissions or with prior consent. General no
tes29

The services and functions (sometimes subject
to
afe e) can usually be activated or deactivated.
In some cases, this also applies tothe entire
ve hicle's data connection. This excludes, in par‐
ticular, legally prescribed functions and services.
Third pa rty services
If it is possible touse online services from other
pr ov iders, these services are subject tothe data
pr otection and term s of use of there sponsible
pr ov ider. The manufacturer has no influence on
th e conte ntexc hanged.
Please enquire, therefore, about the type, scope
and purpose of the collection and use of per‐
sonal data as part of third party services from
th eir respective pr ovider. Copyright
Information on free and open source software
licences foryo ur vehicle's software can be found
on the data storage medium in your vehicle
document wallet and on the Internet toget her
with updates:
http://www.mercedes-benz.com/opensource 30
General no tes

Re
commended "Universal" and "Semi-Universal" category ISOFIX child restra int sy stems We
ight categories Size categor yManufacturer Type Approval number
(E1 ...) Order number (col‐
our code: 9H95)
Catego ry0+:
up to13 kg
up toappr oximately
15 months EB
rita xRö mer BABY SAFE plu s0 4 301146B 6 6 86 8224
Catego ryI:
9 to 18 kg B1
BritaxRömer DUO plus0 4 301133A 00097037 00
A 000 970 58 00 %
You can obtain fur ther information on the
cor rect child restra int sy stem at any
Mercedes-Benz Service Centre. Child saf
ety loc ks Ac
tivating/deactivating the child saf ety lock
fo r the rear doors &
WARNING Risk of accident and inju ry
due tochildren left unat tended in the
ve hicle
If yo u lea vechildren unat tended in theve hi‐
cle, they may be able toset theve hicle in
motion, forex ample by:
R Releasing the parking brake. Occupant saf
ety63

Information about suitable mobile phones
can be obtained from your Mercedes-Benz
service centre or at http://www.mercedes-
benz.com/connect.
% Protective cases around the mobile phone
can impair the functionality.
% You can also lock or unlo cktheve hicle with
a digital vehicle keyst icke r.
Fu rther information can be obtained at your
Mercedes-Benz Service Centre or via
http://www.mercedes-benz.com/connect.
% The function is on lyavailable in combination
with Mercedes me connect and on lyin cer‐
ta in countries.
If th eve hicle has been par kedfo r longer than
two weeks, the NFC aerial in the door handle is
deactivated. #
Pull door handle.
The NFC aerial is activated. #
Touch the door handle on the driver's door in
th e area where NFC aerial 1is located with
th e part of the mobile phone where the NFC
aerial is located.
The vehicle is loc ked or unloc ked alternately.
If yo u lose your mobile phone, deactivate the
"digital vehicle key" service in Mercedes me con‐
nect via http://www.mercedes.me. %
Mercedes-Benz recommends that you car ry
th e emer gency key in case of function
re strictions. Lo
cking/unlocking theve hicle with KEY‐
LESS-GO Re
quirements:
R The key is outside theve hicle.
R The dis tance between theke y and theve hicle
does not exceed 1 m.
R The driver's door and the door at which the
door handle is used are closed. Opening and closing
73

Overview of climate control sy
stems Note
s on climate control Ve
hicles with THERMOTRONIC automatic cli‐
mate control: an interior airfilter must alw ays
be used so that the air conditioning sy stem, the
pollution le vel monitoring and the air filtering
function workcor rectly. Ma kesure that thefilter
is ins talled cor rectly and thefilter housing in the
engine compartment is closed cor rectly using
th e cap and alw ays tightly sealed when in opera‐
tion. Use filters recommended and appr ovedby
Mercedes-Benz. Alw ays ha veservice workcar‐
ri ed out at a qualified specialist workshop. THERMATIC control panel
overview The indicator lamps in
the buttons indicate that
th e cur rent function is acti vated. 1
w Toset the driver's side temp erature
2 _ Toset the air distribution
3 H Toset the air flow or switch off climate
control
4 Ã Toset climate contro lto automatic
mode (→ page149)
5 ¬ Todemist the windscreen 6
Vehicles without a stationary heater: t
to call up the air conditioning menu
Ve hicles with a stationary heater: !to
call up the air conditioning menu, toswitch
th ere sidual heat on/off (→ page151)
7 ¤ Toswitch there ar wind owheater
on/off
8 Vehicles without a stationary heater: 0
to switch the synchronisation on/off
(→ page 150)
Ve hicles with a stationary heater: &to
switch thest ationary heater on/off
(→ page 153)
9 g Toswitch air-recirculation mode on/off
(→ page 150)
A ¿ Toswitch the A/C function on/off
(→ page 149)
B w Toset the front passenger side tem‐
perature THERMOTRONIC control panel
overview The indicator lamps in
the buttons indicate that
th e cur rent function is acti vated. Climate control
147

th
e mobile phone is in the mar ked space
(→ page 161). #
Vehicles with manual transmission:
depress the clutch pedal. #
Vehicles with automatic transmission:
shift the transmission toposition jori. #
Depress the brake pedal and push button 1
once. #
Ifth eve hicle does not star t:switch off non-
essential consumers and press button 1
once. #
Ifth eve hicle still does not start and the
Place the key in the marked space See Own-
er's Manual display message also appears in
th e multifunction display: start theve hicle in
emer gency operation mode.
Yo u can swit choff the engine while driving by
pressing button 1for about thre e seconds. Be
sure toobser vethe saf ety no tes under "Driving
instructions". St
arting a vehicle using a mobile phone
Re quirements:
R theve hicle is equipped with the "Digital Car
Ke y" function.
R the "Digital Car Key" function is activated via
th e Mercedes me connect web app: http://
www.mercedes.me.
R suitable mobile phone with NFC aerial (Near
Field Communication) and Secure Element.
R sufficient charge leve l of the mobile
phone. On some mobile phones, the function
is also available when the battery is dis‐
ch arge d.
% You can check the suitability of your mobile
phone byentering the phone number at
http://www.mercedes.me.
Information about suitable mobile phones
can be obtained from your Mercedes-Benz
service centre or at http://www.mercedes-
benz.com/connect.
% Mercedes-Benz recommends that you car ry
th e emer gency key in case of function
re strictions. %
The function is only available in combination
with Mercedes me connect and on lyin cer‐
ta in countries.
% Protective cases around the mobile phone
can impair the functionality. #
Make sure that thech arge leve l of the mobile
phone is suf ficient. If necessar y,ch arge the
mobile phone before starting the journe y.
St arting theve hicle for the firs t time af ter
activating the function #
Make sure that there is a valid vehicle key in
th eve hicle. Driving and parking
161