2017 MERCEDES-BENZ E-CLASS SALOON service

Mercedes me,
theDo you consent to the trans-
fer of vehicle data and vehicle position data to
the Mercedes-Benz Customer Centre in order to
better deal with your query? message appears.#
Select Yes.
The releva nt vehicle data is sent automati‐
call y.
More information on Mercedes me: http://
www.mercedes.me Tr
ansfer red data during a se rvice call In cer
tain countries you must confirm the data
transfer.
When you make service calls via Mercedes me
connect, thefo llowing data is transfer red: Overview of transfer
red data Service cal
lT ransfer red data
MB Info call
Breakdown assis‐
ta nce call R
Current vehicle
location
R Vehicle identifica‐
tion number
R Service code
R Selected data
about thest atus
of theve hicle Mercedes-Benz emer
gency call sy stem Information on
the Mercedes-Benz emer‐
ge ncy call sy stem
The Mercedes-Benz emer gency call sy stem only
functions in areas where mobile phone co verage
is available from there leva nt contract pa rtner.
Insu fficient network co verage from there leva nt
contract pa rtner may result in an emer gency call
not being transmitted.
The ignition mu stbe switched on before an auto‐
matic emer gency call can be made. Overvi
ewofthe Mercedes-Benz emer gency
call sy stem
The Mercedes-Benz emer gency call sy stem can
help todecisively reduce the time between an
accident and the ar riva l of emer gency services
at the site of the accident. It helps locate an
accident site in places that are dif ficult to
access.
The emer gency call can be made au tomatical ly
( → page 291) or manually . Only make emer‐
ge ncy calls if you or others are in need of res‐
cue. Do not make an emer gency call in theeve nt
of a breakdown or a similar situation.
Messages in the multimedia sy stem displa y:
SOS READY : emergency call available
SOS NOT READY: the ignition is not on or there
is a malfunction with the emer gency call sy stem.
During an active emer gency call, Gappears
in the displa y.
Yo u can find more information on there gional
av ailability of the Mercedes-Benz emer gency call
sy stem at: http://www.mercedes-benz.com/
connect_ecall. 290
Multimedia sy stem

%
If an emergency call is una vailable, a mes‐
sage tothis ef fect also appea rsinthe multi‐
function display of the instrument clus ter.
Au tomatic eme rgency call
Re quirements:
R The ignition is switched on.
R The star ter battery has suf ficient charge.
If re stra int sy stems such as airbags or seat belt
te nsioners ha vebeen activated af ter an acci‐
dent, the Mercedes-Benz emer gency call sy stem
may automatically initiate an emer gency call.
The emergency call has been made:
R Avo ice connection is made tothe Mercedes-
Benz emer gency call centre.
R A messa gewith accident data is transmitted
to the Mercedes-Benz emer gency call centre.
The Mercedes-Benz emergency call centre
can transmit theve hicle position data toone
of the public emer gency services call cen‐
tres. R
In cer tain situations data is also transmitted
in the speech channel tothe Mercedes-Benz
emer gency call centre.
This allo wsmeasu resfo rre scue, reco very or
to wing toa Mercedes-Benz Service Cent reto
be initiated quickl y.
If yo ur vehicle is equipped with an SOS button in
th eove rhead control panel, it flashes until the
emer gency call has been compl eted.
It is not possible toimmediately end an auto‐
matic emer gency call.
If th e Mercedes-Benz emer gency call sy stem
cann otconnect tothe Mercedes-Benz emer‐
ge ncy call centre, the emer gency call is au tomat‐
ical lysent tothe public emer gency services call
centre.
If no connection can be made tothe public
emer gency services, a cor responding message
appears inthe displa y. #
Dial the emer gency call number 999 or 11 2
on your mobile phone. If an eme
rgency call has been initiated:
R Remain in theve hicle if thero ad and traf fic
conditions permit youto do so until a voice
connection is es tablished with the emer‐
ge ncy call centre operator.
R Onthe basis of the call, the operator decides
whe ther it is necessary tocall rescue teams
and/or the police tothe accident site.
R If no vehicle occupant answers, an ambu‐
lance is sent totheve hicle immediately.
Manual emer gency call #
Ifth eve hicle has an SOS button in theove r‐
head control panel: press and hold the but‐
to nfo r at least one second.
The emer gency call has been made:
R Avo ice connection is made tothe Mercedes-
Benz emer gency call centre.
R Remain in theve hicle if thero ad and traf fic
conditions permit youto do so until a voice
connection is es tablished with the emer‐
ge ncy call centre operator. Multimedia sy
stem 291

R
Onthe basis of the call, the operator decides
whe ther it is necessary tocall rescue teams
and/or the police tothe accident site.
R A message with accident data is transmit ted
to the Mercedes-Benz emer gency call centre.
The Mercedes-Benz emergency call centre
can transmit theve hicle position data toone
of the public emer gency services call cen‐
tres.
R In cer tain situations data is also transmitted
in the speech channel tothe Mercedes-Benz
emer gency call centre.
This allo wsmeasu resfo rre scue, reco very or
to wing toa Mercedes-Benz Service Cent reto
be initiated quickl y.
If th e Mercedes-Benz emer gency call sy stem
cann otconnect tothe Mercedes-Benz emer‐
ge ncy call centre, the emer gency call is au tomat‐
ical lysent tothe public emer gency services call
centre.
If no connection can be made tothe public
emer gency services, a cor responding message
appears inthe displa y. #
Dial the emer gency number 999 or 112 on
yo ur mobile phone.
Ending an unin tentional emer gency call #
Select ~onthe multifunction steering
wheel.
Tr ansmitted data with th e Mercedes-Benz
emer gency call sy stem
The following data is transmitte dto the
Mercedes-Benz emer gency call centre:
R theve hicle's GPS position data
R the last GPS position data on thero ute (a few
hundred metres before the incident)
R direction of tr avel
R vehicle identification number
R theve hicle drive type
R the estimated number of people in theve hi‐
cle
R whe ther Mercedes me connect is available or
not
R whe ther the emer gency call was initiated
manually or automatically R
the time of the accident
R the language setting on the multimedia sys‐
tem
Fo r accident clarification purposes, thefo llowing
measures can be take n up toan hour af terthe
emer gency call has been initia ted:
R the cur rent vehicle position can be called up
R avo ice connection totheve hicle occupants
can be es tablished
% ForRu ssia: various functions, e.g. receiving
traf fic information, cannot be used for up to
two hou rsafte r sending an emergency call. 292
Multimedia sy stem

Online and Internet functions
Internet connection
Internet connection
restrictions &
WARNING Risk of di stra ction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle
when driving, you will be distracted from the
traf fic situation. This could also cause youto
lose control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating the multimedia sy stem. Internet access may be
restricted or not function
if:
R the mobile phone is switched off
R the mobile phone network co verage is insuf‐
fi cient
R the mobile phone is not enabled for Internet
access
R the Blue tooth®
function is switched off on
th e multimedia sy stem and the desired tele‐
phone is tobe connec ted via Blue tooth®
R the Blue tooth®
function is switched off on
th e mobile phone and thete lephone is tobe
connec ted via Blue tooth®
R neither the mobile phone network nor the
mobile phone allow simultaneous use of a
te lephone and an Internet connection
R the mobile phone has not been enabled for
Internet access via Blue tooth®
The Internet functions can only be used toa limi‐
te d deg ree whilst driving. Setting up an Internet connection
Re quirements:
R A mobile phone is connec tedto the multime‐
dia sy stem via Blue tooth®
(→ page 279).
To do so, the mobile phone must support one
of thefo llowing Blue tooth®
profiles:
- DUN (Dial-Up Networking)
- PAN (Personal Area Network)
R Set the access data of the mobile phone net‐
wo rkprov ider forth e connected mobile
phone in the multimedia sy stem. If you use
incor rect access da ta, additional costs may
be incur red.
Yo u can obtain more de tailed information at
http://www.me rcedes-benz.com/connect or
from a Mercedes-Benz service cent re.
Multimedia sy stem:
, Tel/ ®.
Tel/ ®.
Inter-
net .
Settings .
Manage Internet set- Multimedia sy
stem 293

Multimedia sy
stem:
, Media .
Media .
Bluetooth
audio .
Options .
Bluetooth audio devi-
ces .
Search for audio devices #
Select Start search.
The multimedia sy stem sear ches for Blue‐
tooth ®
audio devices within range and adds
th em tothe Blue tooth ®
device list.
Option 1: Secure Simple Pairing #
Select the Blue tooth®
audio device.
Auth orisation starts.
A code is displa yed on the multimedia sys‐
te m and on the mobile phone. #
Confirm on bo thdevices if the codes are
identical.
Option 2: entering the passk ey #
Select the Blue tooth®
audio device.
The input menu forth e passk eyis displa yed. #
Multimedia sy stem: choose a one tosix‐
te en-digit number combination as a passk ey. #
Select OK once all the numbers ha vebeen
entered. #
Mobile phone: enterthe same passk eyand
con firm your entr y.
Af ter successful auth orisation,the Blue‐
tooth ®
audio equipment is connec ted and
st arts playing.
Establishing a connection from the Blue‐
to oth ®
audio equipment
The Blue tooth®
device name of the multimedia
sy stem is MB BLUETOOTH. #
Select Connect via audio device . #
Start the authorisation on your Blue tooth®
audio equipment (see the manufacturer's
operating instructions).
Af ter successful auth orisation,the Blue‐
tooth ®
audio equipment is connec ted and
st arts playing.
Wi th some Blue tooth®
audio equipment, play‐
back must be initially star ted on the device itself
so that the multimedia sy stem can play the
audio files. %
Device-specific information on authorising
and connecting Blue tooth®
-capable mobile
phones can be obtained at http://
ww w.mercedes-benz.com/connect or from a
Mercedes-Benz Service Centre.
Ac tivating Blue tooth ®
audio
Multimedia sy stem:
, Media .
Media #
Select Bluetooth audio.
The multimedia sy stem activates the connec‐
te d Blue tooth®
audio equipment.
Ad justing the volume on the Blu etoo th®
audio equipment
Multimedia sy stem:
, Media .
Media .
Bluetooth
audio .
Options .
Volume #
Select Standard orBoost .
% On some Blue tooth®
audio equipment, the
vo lume can also be adjus ted on the device
(see the manufacturer's operating instruc‐
tions). 300
Multimedia sy stem

ASS
YST PLUS se rvice inter val display Fu
nction of the ASS YST PLUS se rvice inter val
displ ay The ASS
YST PLUS service inter val display in the
instrument display pr ovides information on the
re maining time or dis tance be fore the next
service due date.
Yo u can hide this service message using the
back button on the left-hand side of thesteering
wheel.
Yo u can obtain fur ther information concerning
th e servicing of your vehicle from a qualified
specialist workshop, e.g. a Mercedes-Benz
Service Centre. Displaying
the service due da teOn-board computer:
, Service .
ASSYST PLUS
The next service due date is displa yed. #
Toexitth e displa y:press the back button
on the left-hand side of thesteering wheel. Make sure
toobser vethefo llowing fur ther rela‐
te d subjec t:
R Operating the on-board computer
(→ page 253). Car
rying out maintenance workatregular
inter vals *
NO
TEPremature wearthro ugh failure to
obser veservice due dates Service
workwhich is not car ried out at the
ri ght time or incomple tely can lead to
inc reased wear and damage totheve hicle. #
Alw ays obser vethe prescribed service
inter vals. #
Alw ays ha vethe prescribed service
wo rkcar ried out at a qualified specialist
wo rkshop. Special service
requ irements The prescribed service inter
val is based on nor‐
mal operation of theve hicle. Maintenance work will need
tobe per form ed more of tenth an
specified if theve hicle is operated under ardu‐
ous conditions or increased loads, forex ample:
R regular city driving with frequent intermedi‐
ate stops.
R ifth eve hicle is primarily used for short-dis‐
ta nce driving.
R for frequent operation in mountainous terrain
or on poor road sur faces.
R ifth e engine is of ten le ftidling for long peri‐
ods.
R in particula rly dusty conditions and/or if air-
re circulation mode is frequently used.
In these or similar operating conditions, ha vethe
interior filter, engine air cleaner, engine oil, oil fil‐
te ret c. changed more frequent ly. The tyres must
be checked more frequently if theve hicle is
operated under increased loads. Further infor‐
mation can be obtained at a qualified specialist
wo rkshop. 306
Maintenance and care

Battery disconnection periods
The AS
SYST PLUS service inter val display
can only calculate the service due da tewhen
th e bat tery is connected. #
Notedown the service due date displa yed on
th e instrument display before disconnecting
th e battery (→ page 306). Engine compartment
Ac
tive bonn et(pedestrian pr otection) Operation of
the active bonnet (pedestrian
pr otection)
In cer tain accident situations, therisk of injury
to pedestrians can be reduced bythe actuation
of the active bonn et. The rear area of the engine
bonn etisraised byappr oximately 85 mm.
Fo rth e drive tothewo rkshop, reset the trig‐
ge red active bonn etyourself. If the active bonn et
has been triggered, pedestrian pr otection may
be limited.
A qu alified specialist workshop must re-ins tate
th e full functionality of the active bonn et. The active bonnet is not
available in all coun‐
tries.
Re setting the active bonnet &
WARNING Danger of bu rns from hot
component parts in the engine compart‐
ment
Cer tain component parts in the engine com‐
partment may be very hot, e.g. the engine,
th era diator and parts of theex haust sy stem. #
Let the engine cool down and only
to uch the component parts described
below: #
With your hand flat, push down active bonnet
1 inthe area around the hinges on bo th
sides (ar rows).
The engine bonnet must engage in position. #
Ifth e active bonn etcan be raised slight lyat
th ere ar in the area of the hinges, repeat the
st ep until it engages cor rectl y. Maintenance and care
307

Opening/closing
the bonnet &
WARNING Risk of accident due todriv‐
ing with the engine bonn etunlo cked
An unloc ked engine bonn etmay open up
when theve hicle is in motion and block your
vie w. #
Never unlock the engine bonn etwhen
driving. #
Before every trip, ensure that the
engine bonn etis loc ked. &
WARNING Risk of accident and inju ry
when opening and closing the engine
bonn et
When opening or closing the engine bonn et,
it may suddenly drop into the end position.
There is a risk of injury for an yone in the
engine bonn et's range of mo vement. #
Only open or close the engine bonn et
when there are no persons in the
engine bonn et's range of mo vement. &
WARNING Danger of bu rns when open‐
ing the bonn et
If yo u open the engine bonn etwhen the
engine has overheated or during a fire inthe
engine compartment, you could come into
contact with hot gases or other escaping
operating fluids. #
Before opening the bonn et, allow the
engine tocool down. #
Intheeve nt of a fire inthe engine com‐
partment, keep the engine bonn et
closed and call thefire service. &
WARNING Risk of inju rydue tomoving
parts
Cer tain components in the engine compart‐
ment may continue tomo veor suddenly
mo veagain even af terth e ignition has been
switched off, e.g. the cooler fan.
Ma kesure of thefo llowing before per form ing
ta sks in the engine compartmen t: #
Switch the ignition off. #
Neverto uch the danger zone sur round‐
ing moving co mponent parts, e.g. the
ro tation area of thefa n. #
Remo vejewe llery and watches. #
Keep items of clo thing and hair away
from moving parts. &
WARNING Risk of inju ryfrom touching
co mp onent parts under voltage
The ignition sy stem and the fuel injection
sy stem workunder high voltage. If youto uch
co mp onent parts which are under voltage,
yo u could recei vean electric shoc k. #
Neverto uch co mponents of the ignition
sy stem or the fuel injection sy stem
when the ignition is switched on. &
WARNING Danger of bu rns from hot
component parts in the engine compart‐
ment
Cer tain component parts in the engine com‐
partment may be very hot, e.g. the engine, 308
Maintenance and care