2017 MERCEDES-BENZ E-CLASS SALOON service

Menus and submenus
Fu
nctions on the Service menu of the on-
board compu terOn-board computer:
, Service #
Toselect the function: swipe upwards or
down wards on the left-hand touch cont rol. #
Press the left-hand touch cont rol.
Fu nctions on theService menu:
R Message memory (→ page 381)
R AdBlue: Adblue ®
ra nge
R Tyres:
- Restarting the tyre pressure loss warning
sy stem (→ page 352)
- Checking tyre pressure with the tyre
pressure monitoring sy stem
(→ page 348)
- Restarting the tyre pressure monitoring
sy stem(→ page 348)
R ASSYST PLUS: Calling up the service due
date (→ page 306) R
Engine oil le vel Calling up
the assistant display On-board computer:
, Assistance
% Ve
hicles with the instrument display in
th e widescreen cockpit: whenyou ha ve
th e design set toProgressive ,yo u can view
th e assis tant displ ayinthe left-hand portion
of the instrument displa y.
The following displa ysare available from the
assis tant displ aymenu:
R Assis tant displ ay
R Attention le vel (→ page 237) #
Toswitch between the displa ys:swipe
upwards or down wards on the left-hand
to uch cont rol. St
atus displa yson the assis tant displ ay:
R é :AT TENTION ASSIST deactivated
R æ: Active Brake Assi stdeactivated
R Light lane markings: Active Lane Keeping
Assist activated
R Green lane markings: Active Lane Keeping
Assist active 256
Instrument Display and on-board computer

Exporting
If PIN pr
otection is activated, the PIN is reques‐
te d. #
Ente rth efo ur-digit PIN. #
Select a data storage medium.
The data is expor ted. The data export may
ta ke several minutes.
Ac tivating/deactivating PIN pr otection for
data export
Multimedia sy stem:
, Vehicle .
System settings .
Import/
export data #
Toactivate: activateActivate PIN protection
O. #
Enter your four-digit PIN. #
Enteryo ur four-digit PIN again.
PIN pr otection is activated when bo thPINs
match. #
Todeactivate: deactivateActivate PIN pro-
tection ª. #
Enter your four-digit PIN. %
Ifyo u ha veforg ottenyo ur PIN, a Mercedes-
Benz service centre can deactivate your PIN
pr otection foryo u.
Alternatively: you can deactivate PIN pr otec‐
tion byresetting your personal data
(→ page 276). Re
set function Multimedia sy
stem:
, Vehicle .
System settings .
Reset
The multimedia sy stem is reset tothefa ctory
settings.
Pe rsonal data is dele ted, forex ample:
R station presets
R connec ted mobile phones #
Select Yes.
A qu ery appears asking if you are sure that
yo uwa nttoreset.
No selected: the process is cancelled. #
Select Yes.
The multimedia sy stem is reset tofactory
settings and restar ted. Garmin
®
MAP PIL OTnavigation module Overview of Garmin
®
MAP PIL OTnavigation
module &
DANG ER Risk of fata l injury from swal‐
lowing SD cards
SD cards are small parts.
They could be swallo wed and lead tochok‐
ing. #
Keep SD cards out of there ach of chil‐
dren. #
Seek medical attention immediately if
an SD card has been swallo wed. &
WARNING Risk of di stra ction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle
when driving, you will be distracted from the
traf fic situation. This could also cause youto
lose control of theve hicle. 276
Multimedia sy stem

#
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. During operation of
the Garmin ®
MAP PIL OT,
alw ays obser vethefo llowing:
R the legal requirements forth e count ryin
which you are cur rently driving
R road and traf fic ru les and regulations alw ays
ha ve priority over Garm in®
MAP PIL OTdriv‐
ing recommendations
Obser vethefo llowing no tes on the operating
instructions and updates:
R the Garmin ®
MAP PIL OToperating instruc‐
tions are stored on the SD memory card as a
PDF file.
R the SD card box conta ins a printedquick
guide. R
you can obtain digital map and software
updates from a Mercedes-Benz service
centre.
Fo r some countries, digi tal map and software
updates are available in thefo rm of a down‐
load or an SD memory card.
Fo r downloads, visit http://shop.mercedes-
benz.com and follow the information in the
Garmin ®
MAP PIL OTsection.
Fu rther information (see the manufacturer's
operating instructions). Switching
the Garmin ®
MAP PIL OTnaviga‐
tion module on *
NO
TEDama gecaused byhigh temp era‐
tures High
temp eratures can damage the SD mem‐
ory card. #
Remo vethe SD memory card af ter use
and take it out of theve hicle. Multimedia sy
stem:
, Navi #
Alternatively: press theß button. #
Insert the SD memory card (→ page 296). Te
lephone Te
lephony Te
lephone menu overview 1
Mobile phone network pr ovider
2 Signal stre ngth of the mobile phone network
3 ¢ (telephone ready) or w(call active) Multimedia sy
stem 277

Fu
rther information can be obtained from a
Mercedes-Benz service centre or at: http://
www.mercedes-benz.com/connect.
HD Voice ®
R Toimpr ove vo icequalit y,the multimedia sys‐
te m supports telephone calls in HD Voice ®
.
R In order touse this function, the mobile
phones and the mobile phone network pro‐
vider of the person you are calling must sup‐
port HD Voice ®
.
Depending on thequ ality of the connection, the
vo ice quality may fluctuate.
The following situations can lead tothe call
being disconnected while theve hicle is in
motion:
R there is insuf ficient network co verage inthe
area
R you mo vefrom one GSM or UMTS transmit‐
te r/receiver area (cell) into ano ther and no
communication channels are free
R the SIM card used is not compatible with the
network available R
a mobile phone with "Twincard" is logged into
th e network with the second SIM card at the
same time
Information on telephony
The following situations can lead tothe call
being disconnected while theve hicle is in
motion:
R there is insuf ficient network co verage inthe
area
R you mo vefrom one GSM or UMTS transmit‐
te r/receiver area (cell) into ano ther and no
communication channels are free
R the SIM card used is not compatible with the
network available
R a mobile phone with "Twincard" is logged into
th e network with the second SIM card at the
same time
HD Voice ®
R Toimpr ovevoice qualit y,the multimedia sys‐
te m supports telephone calls in HD Voice ®
.
R In order touse this function, the mobile
phones and the mobile phone network pro‐ vider of
the person you are calling must sup‐
port HD Voice ®
.
Depending on thequ ality of the connection, the
vo ice quality may fluctuate.
Connecting a mobile phone (au thorising)
Requ irements:
Blue tooth ®
is activated on the mobile phone (see
th e manufacturer's operating instructions).
Blue tooth ®
is activated on the multimedia sys‐
te m (→ page275).
Mul timedia sy stem:
, Tel/ ®.
Telephone .
Connect
device
Sear ching for a mobile phone #
Select Search for phones . #
Select Start search .
The available mobile phones are displa yed. If
a new mobile phone is found, it is indicated
by theá symbol. Multimedia sy
stem 279

#
Select Yes.
Deleting all speed dial pres ets#
Highlight a preset. #
Select G. #
Select Delete all speed dial presets .#
Select Yes. Messages (t
ext messages and e-mails) Note
s on messages
If th e connected mobile phone supports the
Blu etoo th®
MAP profile, the message function
can be used on the multimedia sy stem. With
some mobile phones, some settings still ha veto
be made af ter connecting tothe multimedia sys‐
te m (see the manufacturer's operating instruc‐
tions).
New messages are identified bythe1 symbol
in the multimedia sy stem display and an audible
signal.
The ú symbol is displa yed when the mobile
phone's message memory is full. Te
xt messa ges cannot be written while theve hi‐
cle is in motion.
Yo u can obtain fur ther information about set‐
tings and suppor ted functions of Blue tooth®
-
capable mobile phones from a Mercedes-Benz
service centre or at: http://www.mercedes-
benz.com/connect
Calling up the settings for messages
Multimedia sy stem:
, Tel/ ®.
Telephone .
1 .
Set-
tings
Configuring an e-mail account #
Select an e-mail account.
The e-mail account is now confi gured.
Configuring thete xt messages or e-mails dis‐
pla yed #
Highlight Text msg. or an e-mail account. #
Select G.
A menu wi th thefo llowing options is shown:
R All messages
R New messages R
off(The messages are not displa yed auto‐
maticall y.) #
Select an option.
Re ading messages
Multimedia sy stem:
, Tel/ ®.
Telephone .
1
In the message menu
Unr ead messages are displa yed. #
Select a message.
In the message folder
The message menu is displa yed. #
Select 1SMS or1 E-mail. #
Select a message.
Making a call from the messages menu
Multimedia sy stem:
, Tel/ ®.
Telephone .
1
Calling a text message sender #
Highlight a text messa ge. #
Select G. #
Select Call sender. 286
Multimedia sy stem

Calling phone numbers from a message
#
Call up a text messa geor e-mail. #
Select a phone number within the message. #
Select Call number . Mercedes me connect
Information on Mercedes me connect
Mercedes me connect pr
ovides thefo llowing
services:
R breakdown management
R appointment requests or similar
R accident management
R Mercedes-Benz emer gency call sy stem
The Mercedes-Benz Cus tomer Centre and the
Mercedes-Benz emer gency call centre are availa‐
ble foryo u around the cloc k.
The Info call button, the breakdown assis tance
button and the emer gency call button can be
fo und on theove rhead control panel of theve hi‐
cle (→ page 288). Yo
u can also use the multimedia sy stem tomake
th e call (→ page 287).
Please no tethat Mercedes me connect is a
Mercedes-Benz service. In emer gencies, al ways
call the national emer gency services firs t using
th est andard national emer gency service phone
numbe rs. In emergencies, you can also use the
Mercedes-Benz emer gency call sy stem
(→ page 290).
Fu rther information on Mercedes me connect,
th e pr ovided service scope and operation:
http://manuals.daimler.com/baix/cars/
connectme/de_DE/index.html
Calling the Mercedes-Benz Cus tomer Centre
using the multimedia sy stem
Requ irements:
In order tobe able touse the Mercedes me con‐
nect service in theve hicle, thefo llowing is
requ ired:
R You ha veaccess toa GSM networ k.
R The contra ct partner's GSM network co ver‐
age is available in there spective region. R
The ignition must be switched on so that
ve hicle data can be transfer red automati‐
call y.
Multimedia sy stem:
, Tel/ ®.
Telephone #
Calling up the phone book (→ page 284). #
Call Mercedes me connect.
Af ter confirmation, the multimedia sy stem
sends there qu ired vehicle data.
The data transfer is shown in the displa y.
Then, you can select a service and be con‐
nected toa specialist at the Mercedes-Benz
Cus tomer Centre.
Fu rther information on Mercedes me connect,
th e pr ovided service scope and operation is
av ailable at: http://manuals.daimler.com/baix/
cars/connectme/de_DE/ind ex.html Multimedia sy
stem 287

Making a call via
theove rhead control panel
Re quirements:
In order tobe able touse the Mercedes me con‐
nect service in theve hicle, thefo llowing is
re qu ired:
R You ha veaccess toa GSM networ k.
R The contra ct partner's GSM network co ver‐
age is available in there spective region.
R The ignition must be switched on so that
ve hicle data can be transfer red automati‐
call y. 1
Breakdown assis tance call
2 SOS button co ver
3 MB Info call
4 SOS button #
Tomake a breakdown assistance call:
press button 1. #
Tomake an eme rgency call: press SOS
button co ver2 briefly toopen. #
Press and hold SOS button 4for at least
one second. #
Tomake an MB In focall: press button 3.
An emer gency call can be initia tedeve n if a
breakdown assi stance or MB In focall is acti ve.
This has priority over all other active calls.
Calls via theove rhead control panel are only
possible with an available mobile phone net‐
wo rk.
More information on Mercedes me connect and
fur ther services can be found at: http://
www.mercedes.me
Information on the MB Info call
An In focall tothe Mercedes-Benz Cus tomer
Centre has been initia ted via theove rhead con‐
trol panel (→ page 288) orthe multimedia sys‐
te m (→ page 287).
Yo u can find information on thefo llowing topics:
R activation of Mercedes me connect
R Operating theve hicle
R Nearest Mercedes-Benz Service Centre 288
Multimedia sy stem

R
Other products and services from Mercedes-
Benz
Data is transmitted during the connection tothe
Mercedes-Benz Cus tomer Centre (→ page 290).
Information on the breakd own assistance
call
A breakdown assis tance call tothe Mercedes-
Benz Cus tomer Centre has been initia ted via the
ov erhead control panel (→ page 288) orthe mul‐
timedia sy stem (→ page 287).
R Aqu alified Mercedes-Benz tech nician car ries
out repairs on site and/or theve hicle will be
to we dto the nearest Mercedes-Benz Service
Centre.
Yo u may be charge dfo rth ese services.
Data is transfer red during the connection tothe
Mercedes-Benz Cus tomer Centre (→ page 290).
Information on Mercedes me connect acci‐
dent management
The Mercedes me connect accident manage‐
ment is an extension of the Mercedes-Benz
emer gency call sy stem (→ page 290). An emer
gency call is made tothe Mercedes-
Benz emer gency call centre af ter an accident:
R Avo ice connection is made toa contact per‐
son at the Mercedes-Benz emer gency call
centre.
R If necessa ry,th e conta ct person at the
Mercedes-Benz emer gency call centre for‐
wa rdsth e call toMercedes me connect acci‐
dent management.
R If necessar y,theve hicle will be towe dto a
Mercedes-Benz service centre.
Ar ranging a service appointment via
Mercedes me connect
If yo u ha veactivated the maintenance manage‐
ment service, releva nt vehicle data is transfer red
automatically tothe Mercedes-Benz Cus tomer
Centre. You will then recei veindividual recom‐
mendations rega rding the maintenance of your
ve hicle.
Re gardless of whe ther you ha veconsented to
th e maintenance management service, the multi‐
media sy stem reminds you af ter a cer tain
amount of time that a service is due. A prom ptappears asking if
youwo uld like tomake an
appointment. #
Toarra nge a service appointment: select
Call .
Af teryo ur confirmation, theve hicle data is
sent and a Mercedes-Benz Cus tomer Centre
emplo yee deals with your appointment. The
information is then sent toyour desired
service outlet.
This service outlet will then conta ctyou
within 24hours.
% Ifyo u select Call later afte rth e service mes‐
sage appears, the message is hidden and
re appears af ter a cer tain period of time.
Consenting todata transfer for Me rcedes me
connect
Re quirements:
R There is an active breakdown assis tance or
Info call on the multimedia sy stem
(→ page 287) or theove rhead control panel
(→ page 288).
If th e breakdown and Mercedes me connect
Concier geservices are not activated on Multimedia sy
stem 289