2017 MERCEDES-BENZ E-CLASS ESTATE Owners Manual

R
The mobile phone supports Android Auto
from Android 5.0.
R The Android AutoApp is ins talled on the
mobil ephone.
R In order touse thet elephone functions, the
mobil ephone mus tbeconnected tothem ul‐
timedia sy stem via Blue tooth®
(→ pag e337).
If th er ew as no prior Interne tconnection, this
is es tablished wit hthe use of them obile
phone wit hAndroid Au to.
R The mobile phone is connected tothem ulti‐
media sy stem via theU SB port çusing a
suitable cable (→ page369).
R Ther eisanI nternetconnection fort he full
ra ng eoff unctions forA ndroid Auto.
Multimedia sy stem:
, Connect .
Android Auto #
Select them obile phone from thed evice list.
Ac cepting/rejecting thed atap rote ction reg‐
ulations
Am essag ewitht he dat aprotection regulations
appears. #
Select Accept &Start .
or #
Select Decline &End.
Ac tivatin gautomati cstart #
Select Startautomatically O.
St arting manually #
Select them obile phone from thed evice list.
Exiting Android Auto #
Press theò button on them ultifunction
st eering wheel, fore xamp le.
% If Android Autowa sn otdispla yedint hefore‐
ground befor edisconnecting, thea pplication
st arts in theb ackg round when reconnected.
Yo uc an call up Android Autointhem ain
menu.
Calling up theA ndroid Autosound settings
Multimedia sy stem:
, Connect .
Android Auto .
Sound #
Selecting thet one men u(→ page 388). Ending Android
Auto
Multimedia sy stem:
, Connect .
Android Auto #
Select Disconnect.
The connection is ended.
The mobile phone continues tobe supplied
wit he lect ricity.
or #
Disconnect thec onnecting cable between
th em obile phone and multimedia sy stem.
Mercedes-Benz recommends disconnecting
th ec onnecting cable onl ywhen thev ehicle is
st ationar y. Tr
ansfer redv ehicle dat awhenu sing Apple
CarPlay™ and Android Auto Information on trans
ferred vehicl edata
When using Android Autoor Apple CarPlay™,
cer tain vehicle dat aistransfer redtot he mobile
phone. This enables youtog ettheb esto ut of
selected mobile phone services. Vehicle dat ais
no td irectl yaccessible. 350
Multimedia sy stem

Sy
stem information:
R Softwar erelease of them ultimedia sy stem
R System ID (anonymised)
The transfer of this dat aisusedtooptimise
communication between thev ehicle and the
mobil ephone.
To do this, and toassig nseve ralv ehicles tothe
mobil ephone, avehicle identifier is randomly
ge nerated.
Thi sh asno connectio ntothevehicle identifica‐
tion number (VIN) and is dele tedw hen them ulti‐
media sy stem is rese t(→pag e306).
Driving status data:
R Transmission position engaged
R Distinction between par ked, standstill, rolling
and driving
R Day/night mode of thei nstrument clus ter
The transfer of this dat aisusedtoalter how
con tent is displ ayed tocor respond tothed riving
situation. Po
sition data:
R Coordinates
R Speed
R Compass direction
R Acceleration di rection
Thi sd ata is on lytransfer redw hile then avigation
sy stem is activ einorder toimpr oveit (e.g. so it
can continue functioning when in atunnel). Mercedes me connect
Information on Mercedes me connect
Mercedes me connec
tprovide sthe following
services:
R Breakdown management
R Appointmen trequests or similar
R Mercedes-Benz emer gency cal lsyst em
R Accident mana gement
The Mercedes-Benz Cust omer Centreand the
Mercedes-Benze mergency cal lcentr eareavaila‐
ble fory ou around thec lock. The Inf
ocall button, theb reakdown assis tance
cal lbuttona nd thee mer gency cal lbuttonc an be
fo und on theo verhead control panel of thev ehi‐
cle (→ page352).
Yo uc an also call theM ercedes-Benz Cus tomer
Centr eusing them ultimedia sy stem
(→ pag e351).
Please no tethat Mercedes me connec tisa
Mercedes-Ben zservice. In emer gencies, al ways
cal lthe national emer gency service sfirst using
th es tandar dnational emer gency service phone
numbe rs.Ine mergencies, youc an also use the
Mercedes-Benze mergency cal lsyst em
(→ pag e354).
Fu rther information on Mercedes me connect,
th ep rovide dservice scope and operation:
http://manuals.daimler.com/baix/cars/
connectme/de_DE/index.html
Calling theM ercedes-Benz Cus tomer Centre
using the multimedi asystem
Requ irements:
R Youh ave access toaG SM networ k. Multimedia sy
stem 351

R
The contra ct partner' sGSM networ kcover‐
ag eisa vailable in ther espectiv eregion.
R The ignition is switched on so that vehicle
dat acan be transfer reda utomatically.
Multimedia sy stem:
, Telephone .
ª Contacts #
Call Mercedes me connect.
Af terc onfirmation, them ultimedia sy stem
sends ther equired vehicle data.
The dat atransfer is shown in thed ispla y.
Then, youc an select aservic eand be con‐
nected toas pecialis tatthe Mercedes-Benz
Cus tomer Centre.
Fu rther information on Mercedes me connect,
th ep rovide dservice scope and operation is
av ailable at :http://ma nuals.daimler.com/baix/
cars/connectme/de_DE/ind ex.html
Making acallv ia the overhead control panel
Re quirements:
R Youh avea ccess toaG SM networ k.
R The contra ct partner' sGSM networ kcove r‐
ag eisa vailable in ther espectiv eregion. R
The ignition is switched on so that vehicle
dat acan be transfer reda utomatically. 1
Breakdown assis tance call
2 SOS button co ver
3 MB Inf ocall
4 SOS button #
Tomak eab reakdown assistanc ecall:
pres sbutton 1. #
Tomak eane mergency call: press SOS
button co ver2briefly toopen. #
Press and hold SOS button 4foratl east
one second. #
Tomak eanMBI nfoc all: press button 3.
An emer gency cal lcan be initia tede venifa
breakdown assi stanc eorMBI nfoc allisa ctive.
This has priority overallot her activ ecalls.
Callsv iatheo verhead control panel ar eonly
possible wit hanavailable mobile phon enet‐
wo rk.
Mor einformation on Mercedes me connect and
fur ther services can be found at :http://
www.mercedes.me
Informatio nonthe MB Inf ocall
An In focal ltot he Mercedes-Benz Cus tomer
Centr ehas been initia tedv iatheo verhead con‐
trol panel (→ page352) or them ultimedia sys‐
te m( →pag e351).
Yo uc an find informatio nonthefollowing topics: 352
Multimedia sy stem

R
activatio nofMercedes me connect
R Operatin gthe vehicle
R Neares tMercedes-BenzS ervice Centre
R Other products and services from Mercedes-
Benz
Dat aist ransmitted during thec onnection tothe
Mercedes-BenzC ustomer Centr e(→pag e354).
Information on theb reakd owna ssistance
call
Ab reakdown assis tance cal ltothe Mercedes-
Benz Cus tomer Centr ehas been initia tedv iathe
ove rhead control panel (→ page352) or them ul‐
timedia sy stem (→ page351).
R Aqualified Mercedes-Ben ztechnician ca rries
out repair sons itea nd/or thev ehicle will be
to we dtot he neares tMercedes-Benz Service
Centre.
Yo um aybe charge df or these services.
Data is transfer redd uring thec onnection tothe
Mercedes-BenzC ustomer Centr e(→pag e354). Information on Mercede
smeconnecta cci‐
dent management
The Mercedes me connect accident manage‐
ment is an extension of theM ercedes-Benz
emer gency cal lsyst em (→ page354).
An emer gency cal lismadetot he Mercedes-
Benz emer gency cal lcentr eafter an accident:
R Avoice connection is made toac ontact per‐
son at theM ercedes-Benz emer gency call
centre.
R If necessa ry,t he contact person at the
Mercedes-Benze mergency cal lcentr efor‐
wa rdst he call toMercedes me connect acci‐
dent management.
R If necessar y,thev ehicle will be towe dtoa
Mercedes-Benzs ervice centre.
Ar ranging aservice appointment via
Mercedes me connect
If yo uh ave activated them aintenanc emanage‐
ment service, releva nt vehicle dat aistransfer red
automaticall ytothe Mercedes-Benz Cus tomer
Centre. Youw illthen recei veindividual recom‐
mendations rega rding them aintenanc eofyour
ve hicle. Re
gardless of whe ther youh ave consented to
th em aintenanc emanagement service, them ulti‐
media sy stem reminds youa fter ac ertain
amount of tim ethat aservic eisd ue.Aprompt
appear sasking if youw ould lik etomakean
appointment. #
Toarra ng eas ervice appointment: select
Call .
Af tery our confirmation, thev ehicle dat ais
sent and aMercedes-BenzC ustomer Centre
emplo yeed eals wit hyour appointment. The
information is then sent toyour desired
servic eoutlet.
This servic eoutle twillthen conta ctyou
within 24hours.
% Ifyo us elect Call later afte rt he service mes‐
sag eappears, them essag eishidden and
re appear safter ac ertain period of time.
Consentin gtodata transfer forM ercede sme
connect
Re quirements:
R Ther eisana ctivebreakdown assis tance or
Inf oc allont he multimedia sy stem Multimedia sy
stem 353

(→
pag e351)ort heove rhead control panel
(→ pag e352).
If th eb reakdown and Mercedes me connect
Concier geservices ar enotactivated on
Mercedes me, theDo you want to transmit vehi-
cle data and the vehicle's position to the
Mercedes-Benz Customer Centr einorder to
improve the processing of your request? mes‐
sag eappears. #
Select Yes.
The releva nt vehicle dat aissent automati‐
call y.
Mor einformation on Mercedes me: http://
www.mercedes.me Tr
ansfer redd ata during aservice call In ce
rtain countries youm ustc onfirm thed ata
transfer.
When youm akes ervic ecalls via Mercedes me
connect ,the following dat aistransfer red: Overvie
woftransfer redd ata Servic
ecallT ransfer redd ata
MB Inf ocall
Breakdown assis‐
ta nce call R
Current vehicle
location
R Vehicle identifica‐
tion number
R Service code
R Selected data
about thes tatus
of thev ehicle Mercedes-Benz emer
gency call sy stem Information on
theM ercedes-Benz emer‐
ge ncy call sy stem
The Mercedes-Benz emer gency cal lsyst em only
function sinareas wher emobile phone co verage
is available from ther ele vant contract pa rtner.
Insu fficien tnetwo rkcoverage from ther ele vant
contract pa rtner ma yresult in an emer gency call
no tb eing transmitted.
The ignition mu stbe switched on befor eanauto‐
matic emer gency cal lcan be made. Overvi
ewoftheM ercedes-Benz emer gency
call sy stem
The Mercedes-Benz emer gency cal lsyst em can
help todecisivel yreduce thet ime between an
acciden tand thea rrival of emer gency services
at thes iteoft he accident. It helps locat ean
acciden tsiteinp laces that ar edifficul tto
access.
The emer gency cal lcan be made au tomatical ly
( → pag e355) or manuall y.Onlym akee mer‐
ge ncy calls if youoro ther sa rein need of res‐
cue. Do no tmakeane mergency cal lintheeve nt
of ab reak down or asimilar situation.
Messages in the multimedi asystemd ispla y:
SOS READY :emergency cal lavailable
SO SN OT READY:t he ignition is no tonorthere
is am alfunction wit hthe emer gency cal lsyst em.
During an activ eemer gency call, Gappears
in thed ispla y.
Yo uc an find mor einformatio nontheregional
av ailabilit yofthe Mercedes-Benz emer gency call
sy stem at :http://www.mercedes-benz.com/
connect_ecall. 354
Multimedia sy stem

%
If an emergency call is una vailable, ames‐
sag etot his ef fect also appea rsinthem ulti‐
function displa yofthe instrument clus ter.
Au tomatic eme rgency call
Re quirements:
R thei gnition is switched on.
R thes tarter batter yissufficiently charge d.
If re stra int sy stems suc hasairbags or seat belt
te nsioner shave been activated af terana cci‐
dent, theM ercedes-Benz emer gency cal lsyst em
ma yautomaticall yinitiat eane mergency call.
The emergency cal lhas been made:
R Avoice connection is made totheM ercedes-
Benz emer gency cal lcentre.
R Am essa gewitha cciden tdataist ransmit ted
to theM ercedes-Benz emer gency cal lcentre.
The Mercedes-Benz emergency cal lcentre
can transmit thev ehicle position dat atoone
of thep ublic emer gency service scallc en‐
tres. R
In cer tain situations dat aisalso transmitted
in thes peec hchannel totheM ercedes-Benz
emer gency cal lcentre.
Thi sallow sm easu resf or rescue, reco very or
to wing toaM ercedes-Ben zServic eCentreto
be initiated quickl y.
If yo ur vehicle is equipped wit hanSOS button in
th eo verhead control panel, it flashes until the
emer gency cal lhas been compl eted.
It is no tpossible toimmediatel yend an auto‐
matic emer gency call.
If th eM ercedes-Benz emer gency cal lsyst em
cann otconnect totheM ercedes-Benz emer‐
ge ncy cal lcentre, thee mer gency cal lisautomat‐
icall ysent tothep ublic emer gency service scall
centre.
If no connectio ncan be made tothep ublic
emer gency services, acorresponding message
appears inthed ispla y. #
Dialthe emer gency cal lnumbe r999 or 11 2
on your mobile phone. If an eme
rgency call has been initiated:
R Remain in thev ehicle if ther oad and traf fic
conditions permit youtodosou ntilavoice
connection is es tablished wit hthe emer‐
ge ncy cal lcentr eoperato r.
R Ontheb asis of thec all, theo perator decides
whe ther it is necessar ytocallr escue teams
and/or thep olice tothea cciden tsite.
R If no vehicle occupant answers, an ambu‐
lance is sent tothev ehicle immediately.
Tr iggering amanual emer gency call #
Ifth ev ehicle has an SOS button in theo ver‐
head control panel :press and hold theb ut‐
to nf or at leas tone second.
The emer gency cal lhas been made:
R avoice connection is made totheM ercedes-
Benz emer gency cal lcentre.
R remain in thev ehicle if ther oad and traf fic
conditions permit youtodosou ntilavoice
connection is es tablished wit hthe emer‐
ge ncy cal lcentr eoperato r. Multimedia sy
stem 355

R
ontheb asis of thec all, theo perator decides
whe ther it is necessar ytocallr escue teams
and/or thep olice tothea cciden tsite.
R am essag ewitha cciden tdataist ransmit ted
to theM ercedes-Benz emer gency cal lcentre.
The Mercedes-Benz emergency cal lcentre
can transmit thev ehicle position dat atoone
of thep ublic emer gency service scallc en‐
tres.
R in cer tain situations dat aisalso transmitted
in thes peec hchannel totheM ercedes-Benz
emer gency cal lcentre.
Thi sallow sm easu resf or rescue, reco very or
to wing toaM ercedes-Ben zServic eCentreto
be initiated quickl y.
If th eM ercedes-Benz emer gency cal lsystem
cann otconnect totheM ercedes-Benz emer‐
ge ncy cal lcentre, thee mer gency cal lisautomat‐
icall ysent tothep ublic emer gency service scall
centre.
If no connectio ncan be made tothep ublic
emer gency services, acorresponding message
appears inthed ispla y. #
Dialthe emer gency cal lnumbe r999 or 11 2
on your mobile phone.
Ending an unin tentional emer gency call #
Select ~onthem ultifunction steering
wheel.
Tr ansmitted data with th eMercedes-Benz
emer gency call sy stem
The following dat aistransmit tedtot he
Mercedes-Benze mergency cal lcentre:
R thev ehicle's GPS position data
R thel astG PS position dat aontheroute(af ew
hundred metres befor ethe incident)
R direction of tr avel
R vehicle identification number
R thev ehicle driv etype
R thee stimated number of people in thev ehi‐
cle
R whe ther Mercedes me connect is available or
not
R whe ther thee mer gency cal lwas initia ted
manually or automatically R
thet ime of thea ccident
R thel anguag esetting on them ultimedia sys‐
tem
Fo ra ccident clarificatio npurposes ,the following
measures can be take nu ptoa nhour af tert he
emer gency cal lhas been initia ted:
R thec urrent vehicle position can be called up
R avoice connection tothev ehicle occupants
can be es tablished
% ForR ussia: various functions, e.g. receiving
traf fici nformation, canno tbeu sedf or up to
tw oh ours afte rs ending an emergency call.
St arting/ending ERA-GLONASS test mode
(Russia)
Re quirements:
R The star terb atter yiss ufficiently charge d.
R The ignition is switched on.
R The vehicle has been stationar yfor at least
one minute. 356
Multimedia sy stem

#
Tostar tt he test mode: pressand hol dthe
~ button on them ultifunction steering
wheel foratl east five seconds.
The test mode is star teda nd automatically
ends af tert he languag etesth as been per‐
fo rm ed. #
Toend thet estm ode manuall y:switc hoff
th ei gnition.
The test mode is ended. Online and Interne
tfunctions Interne
tconnection Information on connecting
totheI nternet &
WARNING Risk of di stra ction from infor‐
mation sy stems and communications
equipment
If yo uo perat einformation and communica‐
tio ne quipment integ ratedint hevehicle
when driving, youw ill be distracted from the
traf fics ituation. Thi scould also cause youto
lose control of thev ehicle. #
Onlyoperat ethis equipment when the
traf fics ituation permits. #
Ifyo uc anno tbes ureoft his,stop the
ve hicle whils tpaying attention toroad
and traf ficc onditions and ope rate the
equipment wit hthe vehicle stationar y. Yo
um usto bse rvet he legal requirements fort he
countr yinwhich youa recur rentl yd riving when
operating them ultimedia sy stem.
Depending on thev ehicle's equipment, youc an
es tablish an Interne tconnection in thef ollowing
wa ys:
R Vehicles with acom municatio nmodule:
Interne tuse including Mercedes me connect
services and dat aroaming (→ page357).
R Vehicles without acom municatio nmod‐
ule:
- via Blue tooth®
wit had ata-enabled
mobile phon e(→pag e359)
- viaWi-Fi wi thad ata-enabled mobile
phon e(→pag e357)
- via business telephon y(→ pag e358) The Interne
tfunction scan onl ybeusedtoalimi‐
te dd egreew hilstdriving.
Interne tconnection via communication mod‐
ule
On vehicles wit habuilt-in communication mod‐
ule, theI nterne tconnection is es tablished via an
integ ratedS IM card.
If th ed atav olume limit is reached, thea vailabil‐
ity of Mercedes me connec tservices is limited.
The dat avolume mus tbepurch ased via
Mercedes me connect.
Setting up an Interne tconnection via Wi-Fi
Re quirements:
R theW i-Fifunctio nisa ctivatedont he multi‐
media sy stem (→ page298).
R theW i-Fifunctio nisa ctivatedont heextern al
devic e(see them anufacturer's operating
instructions).
R Interne taccess via Wi-Fi is acti vated( see the
manufacturer's operating instructions). Multimedi
asyst em 357