2017 MERCEDES-BENZ C-Class COUPE Owner's Manual

Transmission positions
BPark position
Thisprevents the vehicl efromr olling
away when stopped.
Onlys hift the transmission into posi-
tion Pwhen the vehicl eisstationary
(
Ypage 141). The parkin gloc k
shoul dnot be used as abrake when
parking. Alway sapply the electronic
parkin gbrake in additio ntothe park-
ing lock in order to secur ethe vehi-
cle.
Park position Pis automatically
engaged if:
Ryo us witch off the engine using the
SmartKeya nd remove the Smart-
Key
Ryo us witch off the engine using the
key or using the Start/Stop button
and open the driver's door or front-
passenge rdoor
Rthe driver's door is opene dwhen
the vehicl eisstationar yordriving
at ver ylow spee dand the trans-
mission is in position Dor R
If the vehicl eelectronics ar emalfunc-
tioning ,the transmission mayb e
locked in position P.H avet he vehicle
electronics checked immediatel yata
qualified specialis tworkshop.
CRevers egear
Onlys hift the transmission into posi-
tion Rwhen the vehicl eisstationary.
ANeutral
Do not shift the transmission to N
whil edriving. Otherwise, the auto-
matic transmission could be dam-
aged.
No powe ristransmitted fromt he
engine to the drive wheels.
Releasing the brake peda lwilla llow
yo utom ovet he vehicl efreely, e.g .to
push it or tow it.
If ESP
®is deactivated or faulty: shift
the transmission to position Nif the
vehicl eisind angerofs kidding,e.g.
on icy roads.
If yo uswitch the engine off with the
transmission in position Ror D,t he
automatic transmission shifts to N
automatically.
!Rolling in neutral Ncan damage
the drive train.
7Drive
The automatic transmission changes
gear automatically. All forward gears
ar ea vailable.
Driving tips
Changin ggear
The automatic transmission shifts to the indi-
vidua lgears automaticall ywhenitisint rans-
mission position D.T hisa utomatic gear shifting
behavio risdetermine dby:
Rthe selecte ddrive program
Rthe positio nofthe accelerator pedal
Rthe roa dspeed
Accelerator peda lposition
Your style of drivin ginfluences how the auto-
matic transmission shifts gear:
Rlittle throttle :early upshifts
Rmor ethrottle :lat eu pshifts
Double-clutc hfunction
When shifting down, the double-clutch function
is active regardless of the currentl yselected
drive program. The double-clutch function
Automati ctransmission143
Driving an dparking
Z

reduces loadchange reactions and is conducive
to as porty driving style .The sound generated by
the double-clutch function depends on the drive
programs elected.
Kickdown
Use kickdown for maximu macceleration.
XDepress the accelerator pedalb eyond the
pressure point.
The automatic transmission shifts to alower
gear depending on the engine speed.
XEase off the accelerator pedalo nce the
desired speedisr eached.
The automatic transmission shifts back up.
Rocking the vehicle free
Rocking the vehicl efree by shifting back and
forth between transmission positions Dand R
can help to free avehicl ethat has become stuck
in mud or snow.
The vehicle's engine management restricts
switching between transmission positions D
and Rto speeds up to amaximu mof5m ph
(9 km/h).
To shift back and forth between transmission
positions Dand R,m ove the DIRECT SELECT
lever up and down past the point of resistance.
Glidingm ode (Mercedes-AMG vehicles)
Gliding mode is characterized by the following:
Rthe combustion engine is disconnected from
the drive train.
Rthe engine speed corresponds to the idling
speed.
Rstatus icon Cgoes out and status icon :is
displayed in the multifunction display
(
Ypag e142).
In drive program C,y ou can deactivate and acti-
vate gliding mode using the ECO button
(
Ypag e136). Gliding mode can be activated under the follow-
ing conditions:
Rthe speedisw
ithinas uitable range.
Rthe course of the road is suitable ,e.g. there
are no steep up or downhill gradients.
Ryou are no longer depressing the accelerator
pedal.
Gliding mode is deactivated under the following conditions:
Ryou depress the accelerator pedal.
Ryou depress the brake pedal.
Ryou use the DIRECT SELECT lever to switch
the transmission position (Ypag e141).
Ryou switch to drive program RACE
(S‑MODEL), S+orS(Ypag e139).
Ryou activate manua lgearshifting
(Ypag e146).
Ryou leave the suitable speedr ange.
iIf you have selected the "Comfort" setting
for the drive (engine management) in drive
program I,y ou can als oactivate gliding mode.
You can find informatio nabout this in the Dig-
ital Operator's Manual.
Drive programs
All vehicles (except Mercedes-AMG
vehicles)
Drive program I(Individual)
In drive program Ithe following properties of the
drive programc an be selected:
Rthe drive (engine and transmission manage-
ment)
Rthe suspension
Rthe steering
Rthe availability of the ECO start/stop function
Rthe climate control
Information about configuring drive program I
with the multimedia system can be found in the
Digital Operator's Manual.
iTo permanently select the gears in drive
program Iusing the steering whee lpaddle
shifters, select the M(manual) setting for the
drive.
144Automatic transmission
Driving and parking

Drive program S+ (SportPlus)
Drive progra mS+ is characterized by th efol-
lowing:
Rth ev ehicl eexhibits particularl ysport ydrivin g
characteristics .
Rthev ehicl epulls away in first gear .
Rthea utomati ctransmissio nshift supl ater.
The fue lconsum ption possibl ybein gh igher
as aresult of th elater automati ctransmissio n
shift points .
Rthes uspensio nexhibits particularl ystiff
springin gand dampin gsetting s(vehicles wit h
AIRMATIC) .
RtheE CO start/sto pfunction is no tavailable.
Drive program S(Sport)
Drive progra mSis characterized by th efollow-
ing:
Rth ev ehicl eexhibits sport ydrivin gcharacter-
istics .
Rthev ehicl epulls away in first gear .
Rthea utomati ctransmissio nshift supl ater.
The fue lconsu mption possibl ybein gh igher
as aresult of th elater automati ctransmissio n
shift points .
Rthes uspensio nexhibits har dspringin gand
dampin gsetting s(vehicles wit hAIRMATIC) .
Drive program C(Comfort)
Drive progra mCis characterized by th efollow-
ing:
Rth ev ehicl edeliver scomfo rtable, economical
handlin gcharacteristics .
Rthev ehicl epulls away mor egentl yinf orwar d
a
nd revers egears, unless th eaccelerato r
peda lisdepressed fully.
Rthev ehicl ehas improved drivin gstability, fo r
exampl eonslipperyroads urfaces.
Roptimal fue lconsu mption resultin gfromt he
automati ctransmissio nshiftin gups ooner.
The vehicl eisdriven in th elow engin espeed
range and th ewheels are less likely to spin .
Drive programE(Economy)
Drive progra mEis characterized by th efollow-
ing:
Rth ev ehicl eexhibits comfortable, economical
handlin gcharacteristics .
Rthev ehicl epulls away mor egentl yinf orwar d
and revers egears, unless th eaccelerato r
peda lisdepressed fully.
Rthev ehicl ehas improved drivin gstability, fo r
exampl eonslipperyroads urfaces.
Roptimal fue lconsum ption resultin gfromt he
automati ctransmissio nshiftin gups ooner.
The vehicl eisdriven in th elow engin espeed
range and th ewheels are less likely to spin .
Rduring deceleration,the engin eisdisconnec-
te df romt hedrive train .The vehicl euses
kineti cenergya nd consumes less fue l(over-
run mode).
Rth ep erformanc eofair-conditionin gsystem
and heatin gare reduced.
Mercedes-AMG vehicles
Drive program RACE (S‑ MODEL)
TheRACE drive progra mischaracterized by th e
following :
Rthev ehicl eexhibits drivin gcharacteristics
suitable fo rthe racetrack.
Rall vehicl esystems are set fo rmaximum
sportiness .
Rtheg earshift recommendation gives you
information fo rslowly warmin gupthedrive
assemblies and fo radopting afuel-efficien t
drivin gstyle (
Ypage 146). You can follow th e
gearshift recommendation satall times and
shift gear accordingly usin gthe steerin g
whee lpaddl eshifters .Onthebasi soft he
gearshift recommendation ,usin gthe steerin g
whee lpaddl eshifters ,you can optimiz ethe
drive train and engin eoperatin gmodeata ny
time.
Rif you hav eselected agear manually, this will
be maintaine duntil th evehicl espeed increa-
ses or decreases dramatically.
Rth ev ehicl epulls away in first gear .
Rthea utomati ctransmissio nshift supl ater.
The fue lconsum ption possibl ybein gh igher
as aresult of th elater automati ctransmissio n
shift points .
Automatic transmission145
Driving andpark ing
Z

Rthe suspensionexhibits particularly stiff
springing and damping setting s(vehicle swith
AIRMATIC).
Rgliding mod eisnot available.
Rthe ECO start/sto pfunctio nisn ot available.
Drive program S+ (Sport Plus)
Drive program S+is characterized by the fol-
lowing:
Rthe vehicl eexhibits particularly sporty driving
characteristics.
Rthe vehicl epulls away in first gear.
Rthe automatic transmission shifts up later.
The fuel consumption possibl ybeing higher
as aresul toft he later automatic transmission
shift points.
Rthe suspensio nexhibits particularly stiff
springing and damping setting s(vehicle swith
AIRMATIC).
Rgliding mod eisnot available.
Rthe ECO start/sto pfunctio nisn ot available.
Drive program S(Sport)
Drive program Sis characterized by the follow-
ing:
Rthe vehicl eexhibits sporty drivin gcharacter-
istics.
Rthe vehicl epulls away in first gear.
Rthe automatic transmission shifts up later.
The fuel consumption possibl ybeing higher
as aresul toft he later automatic transmission
shift points.
Rthe suspensio nexhibits hard springing and
damping setting s(vehicle swithA IRMATIC).
Rgliding mod eisnot available.
Rthe ECO start/sto pfunctio nisn ot available.
Drive program C(Comfort)
Drive program Cis characterized by the follow-
ing:
Rthe vehicl edelivers comfortable, economical
handling characteristics.
Rthe vehicl epulls away mor egently in forward
and revers egears ,unles sthe accelerator
peda lisdepresse dfully.
Rthe vehicl ehasimproved drivin gstability, for
exampl eonslipperyroads urfaces.
Roptimal fuel consumption resulting fromt he
automatic transmission shiftin gupsooner. The vehicl
eisdriven in the lo wengine speed
range and the wheels ar elesslikel ytos pin.
Rgliding mod eisavailable.
Rthe ECO start/sto pfunctio nisa vailable.
Drive program I(Individual)
In drive program Ithe following propertie softhe
drive progra mcan be selected:
Rthe drive (engine management)
Rthe transmission management
RESP®(Ypage 67)
Rthe suspension
Ractivatio nofthe exhaust flap
Informatio nabout configurin gdrive program I
with the multimedia systemc an be found in the
Digita lOperator' sManual.
iTo permanentl yselect the gear sindrive
program Iusing the steering whee lpaddles ,
select the M(manual) setting for th
e trans-
mission.
Manual gear shifting
General notes
Yo uc an change gear yourself using the steering
whee lpaddl eshifters. Th etransmission must be
in position D.
Depending on which steering whee lpaddl e
shifter is pulled ,the automatic transmission
immediatel yshifts into the next gear down or
up ,ifp ermitted.
Mercedes-AMG vehicles: to usemanualshift-
ing ,you have two options:
Rtemporary setting
Rpermanent setting
If yo uactivate manua lgears hifting, the multi-
functio ndisplay will sho wthe current gear
instea doftransmission position D.
If manua lgears hiftin gisd eactivated ,the gears
will be selected automatically.
146Automati ctransmission
Driving an dparking

Temporary setting
XTo activate:shift the DIRECT SELECTl ever to
position D.
XPull steerin gwheel paddle shifter :or;.
Temporary setting will be active for acertain
amount of time .Under certain conditions the
minimu mamount of time is extended, e.g .inthe
cas eofl atera lacceleration, durin ganoverrun
phas eorw hend rivin gons teepterrain.
XTo deactivate: pull steeringwheel paddle
shifter ;and hol ditinp lace.
or
XUse the DIRECT SELECTl ever to switch the
transmission position.
or
XUse the DYNAMIC SELECTs witch to change
the drive program.
Permanent settin g(Me rcedes-AMG
vehicles)
XTo activate: shift the DIRECT SELECTl ever to
position D.
XPress button :.
Indicato rlam p; lights up.
XTo deactivate: press button:.
or
XIf positio nD(automatic transmission) is
selecte dfor the transmission in drive pro-
gram I:s hift to drive program Iwith the
DYNAMIC SELECTs witch.
Indicato rlam p; goes out.
Shiftin ggears
!Mercedes-AMG vehicles: the automatic
transmission does not shift up automatically
eve nw hent he engine limiting spee dfor the
current gear is reached. When the engine lim-
iting spee disreached, the fuel supply is cut to
prevent the engine fromo verrevving. Always
make sure thatt he engine speeddoesn ot
reach the red area of the tachometer. There is
otherwis eariskofe ngine damage.
XTo shift up: pull steeringwheel paddle
shifter ;.
The automatic transmission shifts up to the
next gear.
Al lv eh icle s(exce pt Mercedes-AMG vehi-
cles): if the maximum engine spee donthe
currentl yengaged gear is reache dand you
continue to accelerate, the automatic trans-
mission automaticall yshifts up in order to
prevent engine damage.
XTo shift down: pull steeringwheel paddle
shifter :.
The automatic transmission shifts down to
the next gear.
Automatic down shifting occurs when coast-
ing.
If the engine exceed sthe maximum engine
spee dwhens hifting down, the automatic
transmission protects against engine damage
by not shifting down.
Automati ctransmission147
Driving an dparking
Z

Shift recommendation
The gearshift recommendations assist you in
adopting an economical driving style. The rec-
ommended gear is shown in the multifunction
display.
XShift to recommended gear;according to
gearshift recommendation :when shown in
the multifunction display of the instrument
cluster.
Upshifting (Mercedes-AMG vehicles)
!The automatic transmission does not shift
up automatically even when the engine limit-
ing speed for the current gear is reached.
When the engine limiting speed is reached,
the fuel supply is cut to prevent the engine
from overrevving. Always make sure that the
engine speed does not reach the red area of
the tachometer. There is otherwise arisk of
engine damage.
Before the engine speed reaches the red area,
an upshift indicator will be shown in the multi-
function display.
XWhen message :appears in the multifunc-
tion display,p ull on the right-hands teering
wheel paddle shifter.
Kickdown
XFor maximum acceleration, depress the
accelerator pedal beyond the pressure point. The automatic transmission shifts to alower
gear depending on the engine speed.
XShift back up once the desired speed is
reached. During kickdown, you cannot shift gears using
the steering wheel paddle shifters.
If you apply full throttle, the automatic trans-
mission shifts up to the next gear when the
maximum engine speed is reached. This pre-
ventst
he engine from overrevving.
Mercedes-AMG vehicles: kickdown is only
possible in the temporary setting.
148Automatic transmission
Driving and parking

Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked ataqualified specialist workshop
immediately.
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is only possible to shift into secondgear and reverse gear.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
XHave the transmission checked at aqualified specialist workshop
immediately.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performancet ests may only be carried out
on a2 -axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact aqualified specialist workshop for a
performancet est.
!Since ESP®engages automatically, the igni-
tion must be switched off (the SmartKey or
Start/Stop button must be in position 0or 1)
if:
Rthe electric parking brake is being tested
on abrake dynamometer
Rthe vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC).
The brake system could otherwise be dam-
aged.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is arisk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is arisk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
Refueling149
Driving and parking
Z

clean water. Seek medicalassistance with-
outd elay.
RIf fuelisswallowed, seekm edicalassis-
tance withou tdelay .Don ot induce vomit-
ing.
RImmediatel ychange outofc lothing which
hasc ome into contact with fuel.
GWARNING
Electrostati cbuildup can create sparks and
ignite fue lvapors. There is ariskoff ire and
explosion.
Alway stouch the vehicle bod ybefore opening
the fue lfille rflaport ouching the fue lpum p
nozzle .Any existing electrostatic buildupi s
thereby discharged.
Do not get into the vehicle agai nduring the refu-
eling process .Otherwise, electrostatic charge
could buil dupagain.
!Do not us edieseltor efuel vehicle switha
gasoline engine. Do not switch on the ignition
if yo uaccidentall yrefuel with the wrong fuel.
Otherwise, the fue lwille nter the fue lsys tem.
Even small amounts of the wrong fue lcould
result in damag etothe fue lsystem and the
engine. Notify aquali fied specialist workshop
and have the fue ltank and fue llin es drained
completely.
!Overfilling the fue ltank could damag ethe
fue lsystem.
!Take care not to spill any fue lonpainted
surfaces. You could otherwise damag ethe
paintwork.
!Use afilter whe nrefueling from afuelcan.
Otherwise, the fue llin es and/or injection sys-
tem could be blocked by particles from the
fue lcan.
If yo uoverfil lthe fue ltank, fue lcould spra yout
whe nthe fue lpum pnozzle is removed.
For further information on fue land fue lquali ty
(
Ypage 344).
Refueling
General information
Paya ttention to the important safety notes
(Ypage 149).
If yo uunlock/lock the vehicle from the outside,
the fue lfille rflapa lsou nlocks/locks.
The position of the fue lfille rcap is displayed in
the instrument cluster 8.The arrow next to
the filling pump indicates the sid eofthe vehicle.
Opening the fuel fille rflap
:To ope nthe fue lfille rflap
;To insert the fue lfille rcap
=Tirep ressure table
?Instruction label for fue ltyp etober efueled
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, in vehicle swithK EYLESS-G Ostart-function
or KEYLESS ‑GO
XOpenthe driver' sdoor.
The on-board electronics now have status 0.
Thi sist he sam easthe SmartKey having been
removed.
XPress the fue lfille rflapint he direction of
arrow :.
The fue lfille rflaps wings up.
XTurn the fue lfille rcap counterclockwise and
remove it.
XInser tthe fue lfille rcap into the holder on the
inside of fue lfille rflap ;.
XCompletel yinsert the fille rneck of the fuel
pump nozzle into the tank, hookinp lace and
refuel.
XOnly fil lthe tank untilt he pump nozzle
switches off.
150Refueling
Drivin gand parking