2017 MERCEDES-BENZ C-Class COUPE Owner's Manual

Introduction
The printedOperator's Manual provide sinfor-
mation about th esafeo peration of your vehicle.
The Digital Operator's Manual additionally
describe sfurther function sand equipmen t
installed in your vehicle. The function softhe
vehicl eand multimedia system are describe din
th eD igital Operator's Manual. You can call up
th eD igital Operator's Manual via th emultimedia
system.
iYou will no tincur any cost swhen calling up
th eD igital Operator's Manual. The Digital
Operator's Manual works without connecting
to th eInternet.
Ther eare three ways to access th etop icsoft he
Digital Operator's Manual:
RVisua lsearch
The visual search allows you to explor eyour
vehicl e"virtually". Starting from either th e
vehicl eexter iorv iewori nterio rview, you can
access man yofthedifferen ttop icsc overed
by th eDigital Operator's Manual. To access
th ev ehicl einterio rsection ,select th e"Vehi-
cle interior" view.
RKeywor dsearch
The keyword search allows you to search for a
keyword by enterin gcharacters. Further
information can be foun dintheDigital Oper -
ator's Manual in th e"Audio 20 "or"COMAND "
section under th e"Character entr y(teleph -
ony)" keyword .
RContents
You can select individual section sinthecon-
tents
.
iThe Digital Operator's Manual is deactiva-
te df or safet yreason swhile driving .
Operation
Calling up th eDigital Operator's Man-
ual
XPress th eØ buttoninthecenter console.
The overview relating to th evehicl eappears.
XSelec tthe "Operator' sManual" men uitemb y
turnin g3 or pressin g7 thec ontroll er.
XConfir m7 them essage about th ewarning
and safet ynotes .
The basic men ufor th eDigital Operator's
Manual appears.
Operating th eDigital Operator's Man-
ual
General notes
Pleas eobserv ethe information about th eoper -
ation of th econtroll er(Ypage 259).
Content pages
The conten tpages can be accessed by mean sof
av isual search ,akeyword search or usin gthe
contents .
XTo scroll forwards/backwards: turn3
th ec ontroll er.
XTo displa yinfull-screen or animation: slide
8 thec ontroll er to th eleft:.
XTo select information texts or sav ebook -
marks: slide9 thec ontroll er to th e
right ;.
XTo select alink :slide 6thec ontroll er
downwards =.
XTo exitacontent page: select the%
symbol ?.
Digital Operator's Manual23

XTo callupthe basic men uofthe Digital
Operator' sManual: selectÞsymbol A.
XTo switc hfunctions to the multimedia
system using the buttons on the center
console: press the $,%,ÕorØ
button.
The selecte dmenu appears .The Digita lOper-
ator's Manua lremains open in the back-
ground.
24Digital Operator's Manual

Protection of the environment
General notes
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in amanner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
Roperating conditionsofy our vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Rar egularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
startin gthe engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain asafe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to Ôof its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel consump-
tion.
HEnvironmental note
Have adefective high-voltage battery dis-
posed of in an environmentally-responsible
manner. Contact aqualified specialist work-
shop which has the necessary specialist
knowledge and tools to carry out the work
required. Mercedes-Benz recommends that
you use an authorized Mercedes-Benz Center
for this purpose.
Environmental concerns and recom-
mendations
Wherever the operating instructions require you
to dispose of materials, first try to regenerate or
re-use them. Observe the relevant environmen-
tal rules and regulations when disposing of
materials. In this way you will help to protect the
environment.
Genuine Mercedes-Benz parts
HEnvironmental note
Daimler AG also suppliesr econditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
!Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrumentc luster
Rcenter console
Genuine Mercedes-Benz parts25
Introduction
Z

Do not installaccessories such as audi osys-
tems in these areas. Do not carry ou trepairs
or welding .You could impai rthe operating
efficiency of the restraint systems.
Hav eaftermarket accessories installe data
qualified specialis tworkshop.
Yo uc ould jeopardize the operating safety of
your vehicl eifyouusep arts, tire sand wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
systems, e.g .the brake system .Use onl ygenu-
ine Mercedes-Benz parts or parts of equa lqual-
ity .O nlyu setires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts ar esubject to
strict quality control. Ever yparth as been spe-
cificall ydeveloped ,manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Onlyg enuine Mercedes-Benz parts should
therefore be used.
Mor ethan3 00,000 different genuine
Mercedes-Benz parts ar eavailable for
Mercedes-Benz models.
All authorize dMercedes-Benz Centers maintain
as uppl yofg enuine Mercedes-Benz parts for
necessary servic eand repai rwork. In addition,
strategicall yloc ate dpar
ts d
eliver ycenters pro-
vid eq uick and reliabl eparts service.
Alway sspecify the vehicl eide ntification number
(VIN) when ordering genuine Mercedes-Benz
parts (
Ypage 343).
Operator' sManual
Vehicle equipment
i
Thi sO perator' sManualdes cribe sallmodels
and al lstandard and optional equipment of
your vehicl eavailable at the time of going to
print. Country-specific differences ar epossi-
ble. Bea rinmindt haty ourv ehicl emaynot
featur eallfunctions describe dhere. Thi salso
applie stosafety-relevant system sand func-
tions. The equipment in your vehicl emay
therefore differf romthatshown in the
descriptions and illustrations.
The original purchase agreement lists al lsys-
tems installe dinyourv ehicle. Shoul
dyou have any questions concerning
equipment and operation, please consul tan
authorize dMercedes-Benz Center.
The Operator' sManualand Maintenance Book-
le ta re important documents and shoul dbekept
in the vehicle.
Service and vehicle operation
Warranty
The implied warranty for your vehicl eapplies in
accordance with the warranty term sand condi-
tions in the Service and Warranty Information
booklet.
Your authorize dMercedes-Benz Center will
replace and repai rallfactory-installe dparts in
accordance with the following warranty terms
and conditions:
RNew Vehicl eLimite dW arranty
REmission System Warranty
REmission Performance Warranty
RCalifornia ,Connecticut, Maine ,Massachu-
setts ,New York, Pennsylvania ,Rhode Island
and Vermont Emission Control System War-
ranty
RState warranty enforcement laws (lemon
laws)
Replacement parts and accessories ar ecovered
by the Mercedes-Benz Parts and Accessories
warranties. These ar eavailable at any author-
ize dM ercedes-Benz Center.
iShoul dyou lose your Service and Warranty
Informatio nbooklet, have an authorized
Mercedes-Benz Center arrange for areplace-
ment. The new Service and Warranty Infor-
matio nbooklet will be posted to you.
Informatio nfor customers in Califor-
nia
Under California la wyoumaybee ntitledtoa
replacement of your vehicl eorarefund of the
purchase price or leas eprice, if after areason-
able numbe rofrepairattempts Mercedes-Benz
USA, LLC and/or its authorize drepai rors ervice
facilities fail to fix one or mor esubst antial
defects or malfunctions in the vehicl ethata re
covered by its expres swarranty.
26Service and vehicle operation
Introduction

During the periodof18monthsfromo riginal
deliver yofthe vehicl eorthe accumulation of
18,000 miles (approximatel y29,000 km) on the
odometer of the vehicle, whicheve roccurs first,
ar easonabl enumbe rofrepairattempts is pre-
sumed for aretail buye rorlesseeifo ne or more
of the following occurs:
(1) the same substantial defect or malfunction results in acondition thati slikel ytoc ause
death or serious bodily injury if the vehicl eis
driven, thatd efect or malfunctio nhasbeen
subject to repai rtwo or mor etimes, and you
have directl ynotifie dMercedes-Benz USA,
LLC in writing of the nee dfor its repair.
(2) the same substantial defect or malfunction ofalesss erious nature thanc ategory (1)
hasb eens ubject to repai rfou rorm ore
time sand yo uhaved irectl ynotified
Mercedes-Benz in writing of the nee dfor its
repair.
(3) the vehicl eisoutof servic ebyreason of
repai rofthe same or different substantial
defects or malfunctions for acumulative
totalofm oret han30c alendar days.
Please sen dyourw ritte nn otice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale ,NJ07645-0350
Maintenance
The Service and Warranty Bookle tdescribe sall
the necessary maintenance work which should
be done at regular intervals.
Alway shavet he Service and Warranty Booklet
with yo uwheny ou bring the vehicl etoan
authorize dMercedes-Benz Center. The service
advisor will record every servic efor yo uint he
Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-
gra mo ffers technica lhelpint he event of a
breakdown. Call stothe toll-free Roadside Assis-
tance Hotline ar eanswered by ou ragents 24
hours aday,3 65 days ayear.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-010 0(Canada) For additional information, refer to the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadsid
eAssistance"
sectio ninthe Service and Warranty booklet
(Canada). Yo uwillf ind both in your vehicl elit-
eratur eportfolio.
Chang eofaddress or chang eofown-
ership
In the event of achange of address, please send
us the "Notification of Addres sChange" in the
Service and Guarante ebooklet or simpl ycallthe
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCede s(1-800-367-6372) or
Customer Service Center (Canada )at
1-800-387-0100 .Thisw illa ssis tusinc ontact-
ing yo uinat imely manne rshoul dthe nee darise.
If yo uselly ou rM ercedes, please leave the entire
literature in the vehicl esothatiti savailable to
the next owner.
If yo uhavep urchased ausedc ar,p leas esend us
the "Notificatio nofUsedCarPurchase" in the
Service and Guarantee bookle torsimplyc allthe
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada )at1 -800-387-0100.
Vehicl eoperatio noutside the USA
and Canada
If yo uplantoo perate your vehicl einforeign
countries, please be aware that:
Rservice facilities or replacement parts may
not be readily available.
Runleade dfuelfor vehicles with acatalytic
converter may not be available .Leade dfuel
may cause damag etothe catalytic converter.
Rthe fue lmay have aconsiderably lowe roctane
rating. Unsuitabl efue lcan cause engine dam-
age.
Some Mercedes-Benz model sare available for
delivery in Europe throug hourEuropean Deliv-
ery Program. For details ,consult an authorized
Mercedes-Benz Center or write to one of the
following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
Servic eand vehicle operation27
Introduction
Z

One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada,Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is arisk of an accident.
Alwaysh ave the prescribed service/mainte-
nance work as well as any required repairs
carried out at aqualified specialist workshop.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is arisk
of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammablem aterials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic component sortheir software. You
should have all work to electrical and elec-
tronic equipment carried out at aqualified
specialist workshop.
!There is arisk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. on ahigh
curb or an unpaved road
Ryou drive too fast over an obstacle, e.g. a
curb or ahole in the road
Raheavy object strikes the undercarriage or
parts of the chassis
In situations like this, the body, the undercar-
riage, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the strain they are designed to.
If the underbody paneling is damaged,c om-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust
system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at aqualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult aqualified spe-
cialist workshop.
Declarations of conformity
Vehicle components which receive
and/or transmit radio waves
USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is
subject to the two following two conditions: 1)
These devices may not cause harmful interfer-
ence, and 2) These devices must accept any
interferencer eceived, including interference
that may cause undesired operation. Changes
or modifications not expressly approved by the
party responsible for compliance could void the user’s authority to operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol-
lowing two conditions: (1) These devices may
not cause interference, and (2) These devices
28Operating safety
Introduction

must accept any interference, including inter-
ference that may cause undesired operation of
the device."
Diagnostics connection
The diagnostics connection is only intended forthe connection of diagnostic equipment at a
qualified specialist workshop.
GWARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicles ystems. Asaresult,
the operating safety of the vehiclec ould be
affected. There is arisk of an accident.
Do not connect any equipment to adiagnos-
tics connection in the vehicle.
GWARNING
Objects in the driver'sf ootwellcan restrict the
pedalt ravel or obstruct adepressed pedal.
The operating and road safety of the vehiclei s
jeopardized. There is arisk of an accident.
Make sure that all objects in the vehiclea re
stowed correctly, and that they cannot enter
the driver' sfootwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
!If the engine is switched off and equipment
on the diagnostics connection is used ,the
starter battery may discharge.
Connecting equipment to the diagnostics con-
nection can leadtoe missions monitoring infor-
mation being reset, for example. This may lead
to the vehiclef ailing to meet the requirements of
the next emissions test during the main inspec-
tion.
Qualified specialist workshop
An authorized Mercedes-Benz Center is aquali-
fied specialist workshop .Ithas the necessary
specialist knowledge, tools and qualifications to
correctly carry out the work required on your vehicle. This is especiall
ythe case for work rel-
evant to safety.
Observe the notes in the Maintenance Booklet.
Always have the following work carried out at an
authorized Mercedes-Benz Center:
Rwork relevant to safety
Rservice and maintenance work
Rrepair work
Ralterations, installation work and modifica-
tions
Rwork on electronic components
Correc tuse
If you remove any warning stickers, you or oth-
ers could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following informatio nwhen driving
you rvehicle:
Rthe safety notes in this manual
Rthe vehiclet echnical data
Rtraffic rulesand regulations
Rlaw sand safety standard spertaining to motor
vehicles
Problems with your vehicle
If you should experience aproblem with your
vehicle, particularl yone that you believe may
affect its safe operation, we urge you to contact
an authorized Mercedes-Benz Center immedi-
ately to have the problem diagnosed and recti-
fied. If the problem is not resolvedtoy ours at-
isfaction, please discuss the problem again with
aM ercedes-Benz Center or contact us at one of
the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One MercedesD rive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada ,Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety29
Introduction
Z

Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S. Fed-
eralRegulat ions,Part5 75 pursuant to the
"Nationa lTraffic and Moto rVehicl eSafety Act of
1966".
If yo ubelieve that your vehicl ehasad efect
which could cause acras horc ould cause injury
or death, yo ushoul dimmediately inform the
NationalH ighway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz
USA, LLC.
If NHTSA receive ssimilar complaints, it may
ope nani nvestigation, and if it find sthat asafety
defect exists in agroup of vehicles, it may order
ar ecall and remedy campaign. However, NHTSA
canno tbecome involve dinindividual problems
between you, your dealer, or Mercedes-Benz
USA, LLC.
To contact NHTSA, yo umay cal lthe Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153) ;goto
http://www.safercar.gov ;orwrite to: Admin-
istrator, NHTSA, 400 Seventh Street, SW.,
Washington, DC 20590.
Yo uc an also obtain othe rinformation about
motor vehicl esafety from
http://www.safercar.gov
LimitedW arranty
!
Follo wthe instructions in this manual about
the proper operation of your vehicl easwella s
aboutp ossible vehicl edamage. Damage to
your vehicl ethat arises from culpabl econtra-
ventions against thes einstructions is not cov-
ere deither by the Mercedes-Benz Limited
Warranty or by the New or Used-Vehicle War-
ranty.
QR codes for the rescue card
The QR code sare secured in the fue lfille rflap
and on the opposite sid eonthe B-pillar. In the
event of an accident, rescue service scan use
the QR code to quickl yfind the appropriate res-
cue card for your vehicle. The current rescue
card contains the most important information abouty
ourv ehicl einac ompact form, e.g. the
routing of the electri ccables.
Yo uc an find more information under http://
portal.aftersales.i.daimler.com/public/
content/asportal/en/communication/
informationen_fuer/QRCode.html.
Data stored in the vehicle
Data storage
Aw ider ang eofe lectronic components in your
vehicl econtain data memories.
These data memorie stemporaril yorperma-
nently store technical information about:
Rvehicle's operating state
Rincidents
Rmalfunctions
In general ,this technical information docu-
ments the state of acomponent, amodule, a
system or the surroundings.
These include, for example:
Roperating conditions of system components,
e.g. fluid levels
Rthe vehicle's statu smessages and thos eofits
individual components ,e.g. number of wheel
revolutions/speed, deceleration in move-
ment, latera lacceleration, accelerato rpedal
position
Rmalfunctions and defects in important system
components ,e.g. lights ,brakes
Rvehicl ereactions and operating conditions in
specia ldriving situations, e.g. ai rbag deploy-
ment, intervention of stability control sys-
tems
Rambient conditions ,e.g. outsid etemperature
Thi sd ataisofane xclusively technical nature
and can be used to:
Rassis tinrecognizing and rectifying malfunc-
tions and defects
Ranalyze vehicl efunctions, e.g. afte ranacci-
dent
Roptimize vehicl efunction
The data canno tbeu sedtot race the vehicle's
movements.
Whe nyourv ehicl eiss erviced, technical infor-
mation can be rea dfrom the event data memory
and malfunction data memory.
30Data stored in the vehicle
Introduction