2017 MERCEDES-BENZ C-Class COUPE Owner's Manual

Display messagesPossible causes/consequences andMSolutions
DISTRONIC PLUSNowAvailableDISTRONI CPLUSiso perational again after having been temporarily
unavailable .You can no wreactivat eDISTR ONICPLUS(Ypage 162).
DISTRONIC PLU SCur‐rently UnavailableSee Operator' sMan‐ual
DISTRONI CPLUSist emporarily inoperative.
Steering Assis tand Stop&Go Pilo tare temporarily inoperative.
Possibl ecauses are:
Rther adar sensor system is temporarily inoperative, e.g. due to elec -
tromagneti cradiation emitted by nearby TV or radi ostation sor
other source sofelectromagneti cradiation .
Rthes ystem is outside th eoperating temperature range.
Rtheo n-bo ardv oltag eistoolow.
Aw arning tone also sounds.
Whe nthe causes state dabov enol onger apply, th edisplay message
disappears.
DISTRONI CPLUSiso perational again .
If th edisplay message does no tdisappear :
XPull overand stop th evehicl esafely as soo naspossible, payin g
attention to roa dand traffic conditions.
XSecur ethe vehicl eagainst rollin gaway (Ypage 152).
XRestart th eengine.
DISTRONICPLU SInop‐erativ eDISTRONI CPLUSisd efective.
The followin gmay hav ealso failed:
RBASP LUSw ithC ross-Traffic Assis t
RPRE-SAFE®Brake
RSteering Assis tand Stop&Go Pilo t
Aw arning tone also sounds.
XVisit aqualified specialist workshop .
DISTRONIC PLUSSus‐pendedYou hav edepressed th eaccelerato rpedal .DISTR ONICPLUSisn o
longer controllin gthe speed of th evehicle.
XRemove your foo tfromt heaccelerato rpedal .
DISTRONIC PLU S---mphAn activation condition for DISTRONI CPLUSisn otfulfilled .
XCheckthe activation condition sfor DISTRONI CPLUS(Ypage 162).
Display messages23 9
On-boardc omputer andd isplays
Z

Display messagesPossible causes/consequences andMSolutions
DTR+: SteeringAssist.CurrentlyUnavailable SeeOperator' sManual
Steering Assis tand Stop&Go Pilo tare temporarily inoperative.
Possibl ecauses are:
Rthew indshield in th ecamera' sfield of vision is dirty.
Rvisibilit yisimpaire ddue to heav yrain ,sno worf og.
Rthere are no lan emarking sfor alonger period.
Rthel an em arking sare worn, dark or covered, e.g. by dir torsnow.
Whe nthe causes state dabov enol onger apply, th edisplay message
disappears.
Steering Assis tand Stop&Go Pilo tare operative again .
If th edisplay message does no tdisappear :
XPull overand stop th evehicl esafely as soo naspossible, payin g
attention to roa dand traffic conditions.
XSecur ethe vehicl eagainst rollin gaway (Ypage 152).
XClean th ewindshield.
DTR+: SteeringAssist .InoperativeSteering Assis tand Stop&Go Pilo tare faulty.
However, th eDISTR ONICPLUSfunction sare still available.
Aw arning tone also sounds.
XVisit aqualified specialist workshop .
CruiseControlInop‐erativeCruisecontro lismalfunctioning .
Aw arning tone also sounds.
XVisit aqualified specialist workshop .
Cruise Control---mph
RAconditi on for activating cruise control has no tbeen met .
You hav etried to store aspeed belo w20mph (30 km/h), for exam-
ple.
RES P®is deactivated. The yellow ES P®OFFw arning lamp is lit .
XIf conditionspermit ,drive faste rtha n2 0m ph (30 km/h )and store
th es peed.
or
XChec kthe activation condition sfor cruise control (Ypage 160).
or
XReactivat eESP®:
Rall vehicles except Mercedes-AMG vehicles (Ypage 67)
RMercedes-AMG vehicles(Ypage 68)
Cruise Contro lOffCruis econtro lhas been deactivated.
If aw arning tone also sounds, cruise control has deactivated auto -
matically (
Ypage 160).
240Display messages
On-boardc omputer andd isplays

Tires
Display messagesPossible causes/consequencesand MSolutions
CheckTirePressureSoonCanad aonly:
The tire pressure loss warning system hasd etecte das ignificant loss
in pressure.
Aw arning tone also sounds.
Possibl ecauses:
Ryouh avec hange dthe positions of the wheels and tire sorinstalled
new wheels and tires.
Rthe tire pressure in one or mor etiresh asdropped significantly
GWARNING
Tire pressures thata retoo lo wposet he following hazards:
Rtheym ayburst, especially as the load and vehicl espeed increase.
Rtheym aywear excessivel yand/or unevenly, which mayg reatly
impai rtire traction.
Rthe drivin gcharacteristics, as well as steerin gand braking ,maybe
greatl yimpaired.
There is ariskofana ccident.
XStop the vehicl ewithou tmaking any sudden steerin gorbraking
maneuvers. Pa yattentio ntothe trafficc onditions as yo udoso.
XSecure the vehicl eagain st rolling away (Ypage 152).
XCheck the tire sand,ifn ecessary,f ollowthe instructions for aflat
tire (Ypage 300).
XCheck the tire pressures and ,ifnecessary,c orrect the tire pressure.
XRestart the tire pressure loss warning system when the tire pres-
sure is correct (Ypage 323).
CheckTirePressureThenRestar tRunFlatIndicator
Canad aonly:
The tire pressure loss warning system generated adisplay message
and hasn ot been restarted since.
XSet the correct tire pressure in al lfou rtires.
XRestart the tire pressure loss warning system (Ypage 323).
Run Fla tIndicatorInoperativeCanad aonly:
The tire pressure loss warning system is faulty.
XVisitaq ualified specialis tworkshop.
PleaseCorrectTirePressureThe tire pressure is too lo winatleastone of the tires, or the tire
pressure differenc ebetween the wheels is too great.
XCheck the tire pressures at the next opportunity (Ypage 323).
XIf necessary,c orrect the tire pressure.
XRestart the tire pressure monitor (Ypage 325).
Displaymessages241
On-boardc omputer andd isplays
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Display messagesPossible causes/consequences andMSolutions
Check TiresThe tire pressureinoneor mor etires has dropped significantly. The
whee lposition is displayed in th emultifunction display.
Aw arning tone also sounds.
GWARNIN G
Tir ep ressures that are to olow pos ethe followin ghazards :
Rthey may burst, especially as th eload and vehicl espeed increase.
Rthey may wear excessivel yand/o runevenly, whic hmay greatl y
impair tire traction .
Rthed rivin gcharacteristics ,aswell as steering and braking ,may be
greatl yimpaired.
There is ariskofana ccident.
XStop thevehicl ewithout making any sudden steering or braking
maneuvers .Pay attention to th etraffic condition sasyou do so.
XSecur ethe vehicl eagainst rollin gaway (Ypage 152).
XChec kthe tires and ,ifneces sary, follow th einstruction sfor aflat
tire (Ypage 300).
XChec kthe tire pressur e(Ypage 323).
XIf necessary, correc tthe tire pressure.
Warnin gTireM al‐functionThe tire pressur einoneor mor etires has dropped suddenly. The whee l
position is shown in th emultifunction display.
GWARNIN G
Drivin gwithaf lat tire poses ariskoft hefollowin ghazards :
Raflat tire affects th eabilit ytos teer or brak ethe vehicle.
Ryou could lose control of th evehicle.
Rcontinued drivin gwithaf lat tire will caus eexces sive heat build-up
and possibl yafire.
There is ariskofana ccident.
XStop thevehicl ewithout making any sudden steering or braking
maneuvers .Pay attention to th etraffic condition sasyou do so.
XSecur ethe vehicl eagainst rollin gaway (Ypage 152).
XChec kthe tires and ,ifneces sary, follow th einstruction sfor aflat
tire (Ypage 300).
TirePress.Monito rCurrently Unavaila‐ble
Becausethere is interferenc efromas tron gs ource of radi owaves, no
signals from th etirep ressur esensor sare detected. The tire pressur e
monitor is temporarily malfunctioning .
XDrive on.
The tire pressur emonitor restarts automatically as soo nasthe
problem has been resolved.
TirePress .Sen‐sor(s) Missin gThere is no signal from th etirep ressur esensor of on eorseveral
wheels. The pressur eoftheaffecte dtireisn otdisplayed in th emul-
tifunction display.
XHav ethe fault ytirep ressur esensor replace dataqualified special -
ist workshop .
242Display messages
On-boardcomputer andd isplays

Display messagesPossible causes/consequences andMSolutions
TirePressure Moni‐tor Inoperative NoWheel Sensor s
The wheels mounte ddonothav eas uitable tire pressur esensor .The
tire pressur emonitor is deactivated.
XMoun twheels wit hsuitable tire pressur esensors.
The tire pressur emonitor is activated automatically after drivin gfor
af ew minutes.
Tir ePress.Monito rInoperativeThe tire pressur emonitor is faulty.
XVisit aqualified specialist workshop .
Vehicle
Display messagesPossible causes/consequences and MSolutions
Shiftto'P'or'N'to Start EngineYou haveattempte dtostart th eenginew itht he transmission in posi-
tion Ror D.
XShift th etransmission to position Por N.
Apply Brake toShift fro m'P'You hav eattempte dtomovet he transmission selector lever to posi-
tion D,Ror Nwithout depressing th ebrak epedal .
XDepress th ebrak epedal .
ToDeselect PorN,DepressBrake andStart Engine
Withthe engin eswitched off ,you hav eattempte dtoshift th etrans -
mission out of position Por Nint oa nother transmission position .
XDepress thebrak epedal .
XStart th eengine.
TransmissionNotinPR iskofV ehicleRollin gAway
The driver's door is open or no tfully closed and th etransmission is in
position R,N or D.
Aw arning tone also sounds.
GWARNIN G
The vehicl emay rol laway.
There is ariskofana ccident.
XShift thetransmission to position P.
XSecurethe vehicl eagainst rollin gaway (Ypage 152).
XClosethe driver's door completely.
Onl yShift to 'P'whenVehicl eisSta‐tionar y
The vehicl eismoving.
XPull ove rand stop th evehicl esafely as soo naspossible, payin g
attention to roa dand traffic conditions.
XShift th etransmission to position P.
Display messages243
On-boardc omputer andd isplays
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Display messagesPossible causes/consequences andMSolutions
ServiceRequiredDoNot Shift GearsVisit Dealer
You canno tchang et he transmission position due to amalfunction .
Aw arning tone also sounds.
If transmission position Dis selected:
XDrive to aqualified specialist workshop without shifting th etrans -
mission from position D.
If transmission position R,N or Pis selected:
XSecur ethe vehicl eagainst rollin gaway (Ypage 152).
XNotify aqualified specialist workshop or breakdown service.
ReversingNotPossi‐bleServic eRequiredYou canno tshift int othe transmission position Rdue to amalfunction .
The transmission position sP,N or Dcontinu etobea vailable.
Aw arning tone also sounds.
XVisit aqualified specialist workshop .
Transmission Mal‐function StopAmalfunction has occurred in th emechanical transmission compo -
nents.
Aw arning tone also sounds. The gearbox automatically shift stoposi-
tion N.
XPull ove rand stop th evehicl esafely as soo naspossible, payin g
attention to roa dand traffic conditions.
XShift th etransmission to position P.
XSecurethe vehicl eagainst rollin gaway (Ypage 152).
XNotify aqualified specialist workshop or breakdown service.
NThe trunk lid is open .
XClosethe trunk lid.
MThe hoo disopen.Aw arning tone also sounds.
GWARNIN G
The open hoo dmay bloc kyour vie wwhen th evehicl eisinm otion.
There is ariskofana ccident.
XPull overand stop th evehicl esafely as soo naspossible, payin g
attention to roa dand traffic conditions.
XSecur ethe vehicl eagainst rollin gaway (Ypage 152).
XClosethe hood.
CAt least on edoor is open .Awarning tone also sounds.
XCloseall th edoors.
_
Loc kSeatB ackrestFront Lef torFrontRightSea tBackrestNot Locked
The driver's or fron tpassenger's seat backrest is no tengaged. A
warning tone also sounds.
XPush th ebackrest bac kuntil it engages.
244Display messages
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Display messagesPossible causes/consequences andMSolutions
Ð
Power Steering Mal‐function See Opera‐tor's Manual
The powersteering is malfunctioning .
Aw arning tone also sounds.
GWARNIN G
You will need to use mor eforce to steer .
There is ariskofana ccident.
XCheckwhether you are able to apply th eextra force required.
If you ar eabletos teer safely:
XDrive on carefully.
XVisit aqualified specialist workshop immediately.
If you ar eunable to steer safely:
XDo no tdrive on .
XConsult aqualified specialist workshop .
Phone No ServiceYour vehicleisoutside th enetwork provider' stransmitter/receiver
range.
XWait until th emobile phone operational readiness symbol appear s
in th emultifunction display.
¥
Check Washer Fluid
The washer flui dlevel in th ewasher flui dreservoir has dropped belo w
th em inimum .
XAddw asher flui d(Ypage 290).
SmartKey
Display messagesPossible causes/consequences and MSolutions
Â
KeyDoesNotBelongto Vehicl e
You haveput th ewrong SmartKey in th eignition lock.
XUse th ecorrect SmartKey.
Â
TakeYourK ey fro mIgnition
The SmartKey is in th eignition lock.
XRemove th eSmartKey.
Â
Obtain aNew Key
The SmartKey needs to be replaced.
XVisit aqualified specialist workshop .
Â
ReplaceKey Batter y
The SmartKey battery is discharged.
XChange thebatterie s(Ypage 77) .
Display messages245
On-boardc omputer andd isplays
Z

Display messagesPossible causes/consequences andMSolutions
Â
Don't Forget YourKey
The SmartKey is notintheignition lock. You hav eopened th edriver's
door wit hthe engin eswitched off .
This display message is displayed for amaximum of 60 seconds and is
simply areminder.
XTak ethe SmartKey wit hyou when you leav ethe vehicle.
Â
Key Not Detected(whit edisplay message )
The SmartKey is currentl yundetected.
XChange th elocation of th eSmartKey in th evehicle.
If th eSmartKey still canno tbedetected:
XInsertthe SmartKey int othe ignition loc kand tur nittot hedesire d
position .
Â
Key Not Detected(redd isplay message )
The SmartKey is no tinthevehicle.
Aw arning tone also sounds.
If th eengineiss witched off ,you can no longer loc kthe vehicl ecen-
trally or start th eengine.
XPull ove rand stop th evehicl esafely as soo naspossible, payin g
attention to roa dand traffic conditions.
XSecur ethe vehicl eagainst rollin gaway (Ypage 152).
XLocate th eSmartKey.
XPress aon thesteering whee ltoc onfir mthedisplay message .
Becausethe re is interferenc efromas tron gs ource of radi owaves, th e
SmartKey is no tdetecte dwhilstthe engin eisrunning.
Aw arning tone also sounds.
XPull ove rand stop th evehicl esafely as soo naspossible, payin g
attention to roa dand traffic conditions.
XSecur ethe vehicl eagainst rollin gaway (Ypage 152).
XInser tthe SmartKey int othe ignition loc kand bring int okeymode.
Â
Remove 'Start 'But‐ton and Insert Key
The SmartKey is continually undetected.
The SmartKey detection function has atem porar ymalfunction or is
faulty. Awarning tone also sounds.
XInser tthe SmartKey int othe ignition loc kand tur nittot hedesire d
position .
XVisitaqualified specialist workshop .
Warning and indicat orlamps in th einstrume nt cluster
Generaln otes
Some systems carry out aself-diagnosis when th eignition is switched on .Therefore ,som eindicator
and warning lamp smay ligh tuporf lashtem porarily. This behavio risnon-criti cal.These indicator
and warning lamp sonlyi ndicat eamalfunction if they ligh tuporflasha fter starting th eengineo r
whils tdriving.
246Warning andi ndicator lampsint he instrument cluster
On-board computera nd displays