2017 AUDI Q3 Owner´s Manual

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Care and cleaning
General information
Regular, proper care helps to maintain your vehi ­
cle's value. It can a lso be a requirement when
submitting warranty claims for corrosion damage
and paint defects on the body.
The necessary care products can be obtained
from an authorized Audi dealer or authorized
Audi Service Facility . Read and follow the instruc­
tions for use on the packaging.
A WARNING
- Us ing clean ing and care products incorrectly
can be dangerous to your health.
- Always store clean ing and care products out
of reach of children to reduce the r isk of po i­
son ing .
@ For the sake of the environment
- Preferably purchase env ironmenta lly-friend­
l y cleaning products.
- Do not d ispose of leftover cleaning and care
products with household trash.
Car washes
T he longer that deposits remain on the vehicle,
the more the surface may be damaged. High
temperatures such as those caused by sunlight increase the damag ing effect.
Befor e washing, rinse
off heavy depos its with
p lenty of water.
S tubborn depos its such as bird droppings or tree
sap are best removed with plenty of water and a
microfiber cloth.
A lso, wash t he un derside of yo ur vehicle once
road sa lt stops being used for the season .
Pressure washers
When washing your ve hicle w ith a pressure wash­
e r, a lways fo llow the operating instructions pro­
vided wi th the p ressure washer. This is especially
i mportant in rega rd to the pressure and sp raying
d istance . Do not aim the spray directly at seals on
side windows, doors, the hood, the luggage com-
Ca re and cleaning
partment lid or the panorama glass roof* or at
tires, rubber hoses, insulating material, sensors *
o r camera lenses* . Keep a distance of at least 16
in
(40 cm).
Do not remove snow and ice with a pressure
washer.
Never use cone nozz les o r high press ure nozzles .
T he water temperatu re must not be above
140 °F
(60 °().
Automatic car washes
Spray off the vehicle before washing.
Make s ure that the windows and roo f* are closed
and the windshie ld wipers are
off . Follow instruc ­
tions from the car wash ope rator, especially if
there are accessories attached to your vehicle.
If possible, use car washes that do not have
brushes .
Washing by hand
Clean the ve hicl e starting from the top and wor k­
i ng down using a soft sponge o r cleaning br ush.
U se solven t-free cleaning produ cts.
Washing vehicles with matte finish paint by
hand
T o avo id damag ing the pa int w hen washi ng, fi rst
remove dust and large pa rticl es from you r vehi­
cle . Insects, grease spots and fingerprints are
best removed w ith a special cleaner for matte
finish paint.
Apply t he product using a microf iber cloth . To
avoid damaging the paint surface, do not use too
much pressure.
Rinse the ve hicl e thoroug hly w ith wate r. Then
cl ean usi ng a neutral shampoo and a soft micro­
fiber cloth .
Rinse the ve hicl e thorough ly aga in and let it air
dry. Remove any wate r residue using a chamois.
WARNING
-On ly wash the vehicle when the ign ition is
off and follow the instr uctions from the car
191

Care and cleaning
wash operator to reduce the risk of acci­
dents.
- To reduce the risk of cuts, protect yourself
from sharp metal components when wash­ ing the underbody or the inside of the wheel
housings.
- After washing the vehicle, the braking effect
may be delayed due to moisture on the
brake rotors or ice in the winter. This in­
creases the risk of an accident. The brakes
must be dried first with a few careful brake
applications.
(D Note
- If you wash the vehicle in an automatic car
wash, you must fold the exterior mirrors in
to reduce the risk of damage to the mirrors.
Power folding exterior mirrors* must only
be folded in and out using the power folding
function.
- To reduce the risk of paint damage, do not
wash the vehicle in direct sunlight. -
To reduce the risk of damage to the surface,
do not use insect removing sponges, kitchen
sponges or similar items.
- Matte finish painted vehicle components:
- To reduce the risk of damage to the sur-
face, do not use polishing agents or hard
wax.
- Never use protective wax. It can destroy
the matte finish effect.
- Do not place any stickers or magnetic
signs on vehicle parts painted with matte
finish paint. The paint could be damaged
when the stickers or magnets are re­
moved.
@ For the sake of the environment
Only wash the veh icle in facilities spec ially de­
signed for that purpose. This will reduce the
risk of dirty water contaminated with oil from
entering the sewer system.
Cleaning and care information
When clean ing and caring for individual vehicle
components, refer to the following tables. The
information contained there is simply recom­
mendations. For quest ions or for components that are
not listed, consult an authorized Aud i
dealer or authorized Audi Service Facility. Also
follow the information found in¢&..
Exterior cleaning
Component Situation Solution
Windshield wiper
Deposits ¢ page 41, Cleaning windshield wiper blades
blades
Headlights/
Deposits Soft sponge with a mi ld soap solutiona >
Tail lights
Sensors/
Deposits Sensors: soft cloth with solvent-free cleaning solution
Camera lenses Camera lenses: soft cloth with alcohol-free cleaning solu-
tion
Snow/ice Hand brush/so
lvent-free de -icing spray
Wheels Road salt Water
Brake dust Acid-free special cleaning solution
Exhaust tail pipes Road salt Water, cleaning solution suitable for stainless steel, if
necessary
Decorative parts/ Deposits Mild soap solution al, a cleaning solution suitable for
Trim stainless steel, if necessary
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Care and cleaning
Component Situation Solution
Paint
Paint damage Refer to the paint number on the vehicle data label, repair
w ith touch up pa int
c;,poge 215
Spilled fuel Rinse with wate r immediately
Surface rust Rust remover, then protect with hard wax; for questions,
consult an authorized Audi dealer or authorized Audi Serv-
ice Facility.
Corrosion Have
it removed by an authorized Audi dea ler or author-
ized Audi Service Facility.
Water no longer Protect with hard wax (at least twice per year)
beads on the surface
of clean paint
No shine even though Treat with su itable polish; then apply paint protectant if
paint has been pro- the polish that was used does not contain any protectant
tected/paint looks poor
Deposits such as in -Dampen with water immediately and remove w ith a micro-
sects, bird droppings, fiber clloth
tree sap and road salt
Grease-based con- Remove
immediat ely with a mild soap so lution
al and a
taminants such as soft cloth
cosmetics or sunblock
Carbon parts Depos its clean the same way as painted parts c;, page 191
a) Mild soap solution: max im um two tablespoons of neutral soap in 1 quar t (1 liter) of water
Interior cleaning
Component Situation Solution
Windows
Deposits Glass cleaner, then wipe dry
Decorative parts/ Deposits Mild soap solutiona>
Trim
Plastic parts
Deposits Damp cloth
He avier deposits Mild soap solution a), detergent-free plastic clean ing solu-
tion, if necessary
Oisplays/instru -Deposits Soft
cloth with LCD cleaner
ment cluster
Controls
Deposits Soft brush, then a soft
cloth with a mild soap solutiona>
Safety belts Deposits Mild
soap solution al, allow to dry before letting them re-
tract
193

Care and cleaning
Component Situation Solution
Te xtil es
Deposits adhering to Vacuum cleaner
artifi cial le ather , the surface
Alcan tara Water-based depos- Absorbent cloth and mild soap
solutional
its such as coffee,
tea, blood, etc.
O il-based deposits Apply a mild soap solution a), blot away the dissolved oil o r
such as oil, make-up, dye, treat afterward with water, if necessary
etc.
Special deposits such Special sta ,in remover, blot with absorbent material, treat
as ink, na il polish, la- afterward with mild soap solution, if necessary al
tex paint, shoe pol-
ish, etc.
Natural leather Fresh stains Wool cloth with a m
ild soap solutional
Water-based depos- Fresh stains: absorbent cloth its such as coffee, dried sta ins: stain remover suitable fo r leather
tea, blood, etc.
Oil-based deposits Fresh stains: absorbent cloth and stain remover suitable for
such as oil, make-up, leather
etc. dried sta
ins: oil clean ing sp ray
Special deposits such Spot remover suitable for leather
as ink, nai l polish, la -
tex paint, shoe pol-
ish, etc.
Ca re Regularly apply cond itioning cream tha t protects from light
a nd penetr ates into the ma ter ial. Use spec ia lly-co lored con -
ditioning cream, i f necessary.
Carbon parts Deposits clean the same way as plastic parts
a) Mild soap sol ution: maxim um two tablesp oons of neutral soap in 1 quart (l liter) of water
_& WARNING
The windshie ld may not be trea ted with w a­
ter-repelling windshield coating agents. Un­
favorable conditions s uch as wetness, dark­
ness, or low sun can result in increased glare .
Wiper blade chatter is also possib le.
(D Note
- Headlights/tail light s
-Never clean headlights or ta il lights with a
dry cloth or sponge.
- Do not use any cleaning p roduct that con­
tains alcohol, because they cou ld cause
cracks to form.
- Wheels
194
-
- Never use any paint polish or other abra­
sive materials.
- Damage to the protect ive layer on the
rims such as stone chips or scratches must
be repaired immediately.
- Sensors /camera lenses
- N ever use wa rm or ho t wa ter to remove
snow or ice from the camera lens . This
could ca use the lens to crack .
- N eve r use abrasive cleaning m aterials or
a lcohol to clea n the camera lens . This
could cause scratches and c racks .
-Door windows
- Remove snow and ice on windows and ex-
terior mirrors with a plast ic scraper. To

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avoid scratches, move the scraper only in
one direction and not back and forth.
- Never remove snow or ice from door win­
dows and mirrors using warm or hot water
because this could cause cracks to form.
- To avoid damage to the rear window de­ fogger , do not apply any stickers on the
heating wires on the inside of the window.
- Decorative part .s/trim
- Never use chrome care or cleaning prod-
ucts .
- Paint
- To reduce the risk of scratches, the vehicle
must be free of dirt and dust before pol­
ishing or waxing.
- To prevent paint damage, do not polish or
wax the vehicle in direct sunlight .
- To reduce the risk of paint damage, do not
polish away rust spots .
- Remove cosmetics and sunscreen immedi­
ately- these could damage the paint.
- Displays/instrument cluster
- The displays/instrument cluster and the
trim su rrounding them must not be
cleaned with dry cleaning methods be­
cause they could be scratched.
- Make sure that the instrument cluster is
switched off and has cooled off before
cleaning it.
- Make sure no fluids enter the spaces be­
tween the instrument cluster and the
trim, because that could cause damage.
- Controls
- Make sure that no fluids enter the con-
trols, because this could cause damage.
- Safety belts
- Do not remove the safety belts to clean
them.
- Never clean safety belts or their compo­
nents chemically or with corrosive fluids
or solvents and never allow sharp objects
to come into contact with the safety belts.
This could cause damage to the belt web­ bing.
- If there is damage to the webbing, the
connections, the retractors or the buckles,
Care and cleaning
have them replaced by an authorized Audi
dealer or authorized Audi Service Facility.
- Textiles/artificial leather/ Alcantara
- Never treat artificial leather/Alcantara
with leather care products, solvents, floor
polish, shoe polish, spot remove or similar
products.
- Have a specialist remove stubborn stains
to prevent damage.
- Never use steam cleaners, brushes, hard
sponges , etc . when cleaning .
- Do not turn on the seat heating* to dry the
seat .
- Objects with sharp edges, such as zippers
or rivets on clothing or belts, can cause
damage to the surface .
- Open hook and loop fasteners, for exam­
ple on clothing, can damage seat covers .
Make sure hook and loop fasteners are
closed .
- Natural leather
- Never treat leather with solvents, floor
polish, shoe polish, spot remover or simi­
lar products.
- Objects with sharp edges, such as zippers
or rivets on clothing or belts, can cause
damage to the surface.
- Never use steam cleaners, brushes, hard
sponges, etc. when cleaning.
- Do not turn on the seat heating* to dry the
seat.
- To help prevent the leather from fading,
do not leave the vehicle in direct sunlight
for long periods of time. If leaving the ve­
hicle parked for long periods of time, you
should cover the leather to protect it from
direct sunlight.
(D Tips
- Insects are easier to remove from paint that
has been freshly waxed.
- Regular waxing can prevent rust spots from
forming.
195

Care and cleaning
Placing your vehicle out
of service
If you would like to take your vehicle out of serv­
ice for a longer period of time, contact an author­
ized Aud i dealer or authorized Aud i Service Facili­
ty . They wi ll advise yo u of important measures,
such as corros io n protection, se rvice and storage
p roced ures. Also follow the i nfo rmat ion abou t
t he vehicle battery~
page 168 .
196

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Emergency assistance
General information
.. Park the vehicle as far as poss ible from moving
traffic in the event of a breakdown. In the event
of a flat tire, park the vehicle on a leve l surface .
It you are on a steep h ill, be especially careful.
.. Set the parking brake .
.. Switch the emergency flashe rs on .
.. Put on a reflective vest .
.. Set up the warn ing triang le, if available .
.. Have the passengers exi t the veh icle. They
sho uld move to a safe place, for example be­
hind a guard rail.
_& WARNING
Follow the steps given above. This is for your
protection and the for the safety of other d riv ­
ers.
_& WARNING
Improper use of the vehicle jack can cause se ­
rious personal injuries .
- Never use the screw driver hex head to
t ighten whee l bolts, since the bolts cannot
attain the necessary tighten ing torque if you
use the hex head, potentially causing an ac­
c ident .
- The factory-supplied jack is intended only
for your vehicle model. Under no circum­
stances should it be used to lift heavy
vehicles o r other loads; yo u ris k inju ring
yo urself.
- Never start the engine when the vehicle is
ra ised, which could cause a n accident.
- Support the veh icle secure ly with app ropr i­
a te s tan ds if wor k is to be performed under­
neath t he vehicle; otherwise, the re is a po­
tent ial ris k for i njur y.
- Never use the jack s upplied with yo ur Audi
on another vehicle, pa rtic ularly o n a heav ie r
one. The jack is only suitable for u se on the
vehicle it came wit h.
Emergen cy a ssis tanc e
Equipment
Vehicle tool kit
Fig. 151 Lu gg age compartmen t: cargo floo r cove r fo lded
u pwa rd
T he veh icle tool k it is located in the luggage com­
partment under the cargo floor cover.
.. Push on the p lastic handle and lift up the cargo
floor .
.. Open the cargo floor.
Completely retract the veh icle jack a rm before
stor ing the ve hicle jack*.
_& WARNING
- Never use the screw driver hex head to
tighten wheel bo lts, since the bolts cannot
attain the necessary tightening torque if yo u
use the hex head, potentially causing an ac­
cident.
- The factory-supp lied jack is intended only
for your ve hicle model. Under no circum­
stances shou ld it be used to lift heavy
veh icles or other loads; you risk injuring
yourse lf.
- Never start the engine when the ve hicle is
raised, which could cause an accident.
- Support the vehicle securely with appropri­
ate stands if wo rk is to be performed under­
neath the vehicle; otherwise, there is a po­
tential risk fo r injury .
@ Tips
The vehicle jack * in your vehicle is mainte­
nance-free.
197

Emerg ency assis ta nce
Folding chocks
Applies to: ve hicles w ith fol ding chocks
The folding chocks* are part of the vehicle tool
kit.
-- -,,,.
F ig. 152 Opening the fo lding chocks
• To use the folding chocks, lift up the support
plate (!)¢
fig. 152 and insert them using both
"tabs" into the slotted holes on the base plate
@ ¢_& .
A WARNING
-The folding chock will not work and can lose
its stability if the support plate "tabs" are
not securely fitted in the slots on the base
plate. If th is is the case, the vehicle could
start mov ing when changing a tire.
- Never use fo ld ing chocks that are damaged
o r that were not assembled cor rectly.
Replacing wheels
Before changing a wheel
Observe the following precautions for your own
and your passenger's safety when changing a
wheel.
• After you experience a tire failure, pull the car
well away from moving t raffic and try to reach
l ev el ground before you stop¢
page 197,
¢_& .
• All passengers shou ld leav e th e car and move
to a safe location (for instance, beh ind the
guardrail)
¢ _& .
• Engage the park in g br ake to prevent your vehi­
cle from roll ing unintentionally ¢_& .
• Move the selec to r l eve r to the P po sition.
198
• If you are towing a trai ler : unhitch the t railer
from your veh icle.
• Take the jac k
¢page 197 and the sp are tire
¢
page 203 out of the luggage compartment.
A WARNING
You or your passengers could be injured while
changing a wheel if you do not follow these
safety precaut ions:
- If you have a flat tire, move a safe distance
off the road . Turn off the eng ine, turn the
emergency f lashers on and use other warn­
ing dev ices to alert other motorists.
- Make sure that passengers wait in a safe
place away from the vehicle a nd well away
from the road and traff ic.
- To he lp prevent the veh icle from moving
suddenly and possib ly sl ipping off the jac k,
always fu lly set the par king b rake and block
the whee l diagonally opposite the wheel be­
ing changed with the folding chocks or oth ­
er objects. When one front whee l is lifted
off the ground, placing the Automat ic
Transmission in "P" (Park) w ill
not prevent
the vehicle from moving.
- Before you change a whee l, be sure the
ground is level and firm . If necessary, use a
sturdy board under the jack.
- Always store the vehicle too l kit, the jack
and the replaced tire in the luggage com­
partment
¢ page 105.
(D Note
If you are changing the wheel on a steep in­
cline, use the folding chock¢
page 198 to
block the opposite whee l to prevent the vehi­
cle from moving.
@ Tips
Obey all laws.