Page 665 of 800
665
PRIUS_OM_OM47A29U_(U)
8
When trouble arises
8-2. Steps to take in an emergency
If a war ning message is displayed
Master warning light
The master warning light also
comes on or flashes in order to
indicate that a message is cur-
rently being displayed on the multi-
information display.
*
Multi-information display
Handling method
Follow the instructions of the mes-
sage on the multi-information dis-
play.
If any of the warning messages are shown again after the following
actions have been performed, contact your Toyota dealer.
*: The master warning light may not come on or flash when a warning mes-
sage is displayed.
The multi-information display shows warnings of system mal-
functions, incorrectly performe d operations, and messages that
indicate a need for maintenance. When a message is shown,
perform the correction procedur e appropriate to the message.
1
2
3
Page 666 of 800

6668-2. Steps to take in an emergency
PRIUS_OM_OM47A29U_(U)
The warning lights and warning buzzers operate as follows depending
on the content of the message. If a message indicates the need for
inspection by a dealer, have the vehicle inspected by your Toyota
dealer immediately.
*: A buzzer sounds the first time a message is shown on the multi-informa-tion display.
Messages and warnings
System
warning lightWarning
buzzer
*Warning
Comes onSounds
Indicates an important situation, such
as when a system related to driving is
malfunctioning or that danger may
result if the correction procedure is not
performed
Comes on or flashesSounds
Indicates an important situation, such
as when the systems shown on the
multi-information display may be mal-
functioning
FlashesSounds
Indicates a situation, such as when
damage to the vehicle or danger may
result
Comes onDoes not sound
Indicates a condition, such as mal-
function of electrical components, their
condition, or indicates the need for
maintenance
FlashesDoes not
sound
Indicates a situation, such as when an
operation has been performed incor-
rectly, or indicates how to perform an
operation correctly
Page 667 of 800

6678-2. Steps to take in an emergency
PRIUS_OM_OM47A29U_(U)
8
When trouble arises
■Warning messages
The warning messages explained below may differ from the actual messages
according to operation conditions and vehicle specifications.
■ System warning lights
The master warning light does not come on or flash in the following cases.
Instead, a separate system warning light will come on along with a message
shown on the multi-information display.
●“Antilock Brake System Malfunction Visit Your Dealer”:
The ABS warning light comes on. ( P. 656)
● “Braking Power Low Visit Your Dealer”:
The brake system warning light (yellow) will come on. ( P. 655)
● Indicates that a door is not fully closed while the vehicle is stopped.:
The Open door warning light comes on. ( P. 657)
■ If “Visit Your Dealer” is shown
The system or part shown on the multi-information display is malfunctioning.
Have the vehicle inspected by your Toyota dealer.
■ If a message about an operation is shown
●If a message about an operation of the accelerator pedal or brake pedal is
shown
A warning message about an operation of the brake pedal may be shown
while the driving assist systems such as PCS (Pre-Collision System) (if
equipped) or the dynamic radar cruise control with full-speed range (if
equipped) is operating. If a warning message is shown, be sure to deceler-
ate the vehicle or follow an instruction shown on the multi-information dis-
play.
● A warning message is shown when Drive-Start Control, Brake Override Sys-
tem or Intelligent Clearance Sonar (if equipped) operates ( P. 209, 210,
352). Follow the instructions on the multi-information display.
● If a message about an operation of the power switch is shown
An instruction for operation of the power switch is shown when the incorrect
procedure for starting the hybrid system is performed or the power switch is
operated incorrectly. Follow the instructions shown on the multi-information
display to operate the power switch again.
● If a message about a shift operation is shown
To prevent the shift position from bei ng selected incorrectly or the vehicle
from moving unexpectedly, the shift position may be changed automatically
( P. 236) or operating the shift lever may be required. In this case, change
the shift position following the instructions on the multi-information display.
● If a message or image about an open/close state of a part or replenishment
of a consumable is shown
Confirm the part indicated by the multi-information display or a warning light,
and then perform the coping method such as closing the open door or
replenishing a consumable.
Page 668 of 800

6688-2. Steps to take in an emergency
PRIUS_OM_OM47A29U_(U)■
If “See Owner’s Manual” is shown
●If “Braking Power Low Stop in a Safe Place See Owner’s Manual” is shown,
this may be a malfunction. Immediately stop the vehicle in a safe place and
contact your Toyota dealer. Continuing to drive the vehicle may be danger-
ous.
● If “Engine Oil Pressure Low” is shown, this may be a malfunction. Immedi-
ately stop the vehicle in a safe place and contact your Toyota dealer.
● If the following messages are shown, there may be a malfunction. Immedi-
ately have the vehicle inspected by your Toyota dealer.
• “Hybrid System Malfunction”
• “Check Engine”
• “Hybrid Battery System Malfunction”
• “Accelerator System Malfunction”
• “Smart Key System Malfunction See Owner’s Manual”
■ If “Shift System Not Active Apply Parking Brake Securely While Parking
See Owner’s Manual” is shown
Indicates a malfunction in the shift control system. Immediately have the vehi-
cle inspected by your Toyota dealer.
When the message is shown, the hybrid system may not be started or the
shift position may not be changed normally. (Coping method: P. 671)
■ If “Shift System Malfunction Apply Parking Brake Securely While Park-
ing See Owner’s Manual” is shown
Indicates a malfunction in the shift control system. Immediately have the vehi-
cle inspected by your Toyota dealer.
When the message is shown, the hybrid system may not be started or the
shift position may not be changed normally. (Coping method: P. 671)
■ If “ Switch Malfunction Apply Pa rking Brake Securely While Parking
See Owner’s Manual” is shown
The P position switch may not operate. Immediately have the vehicle
inspected by your Toyota dealer.
When parking the vehicle, stop the vehicle on level ground and apply the
parking brake firmly.
■ If “Shift System Malfunction Shifting Unavailable See Owner’s Manual”
is shown
Indicates a malfunction in the shift control system. Immediately have the vehi-
cle inspected by your Toyota dealer.
The shift position may not be shifted from P to other than P.
■ If “Shift System Malfunction Stop in a Safe Place See Owner’s Manual”
is shown
Indicates a malfunction in the shift control system. Immediately have the vehi-
cle inspected by your Toyota dealer.
The shift position may not be changed. Stop the vehicle in a safe place.
Page 669 of 800

6698-2. Steps to take in an emergency
PRIUS_OM_OM47A29U_(U)
8
When trouble arises
■If “Shift System Malfunction See Owner’s Manual” is shown
Indicates a malfunction in the shift control system. Immediately have the sys-
tem inspected by your Toyota dealer.
The system may not operate properly.
■ If “Low 12-Volt Battery Apply Park ing Brake Securely While Parking See
Owner’s Manual” is shown
Indicates that the 12-volt battery charge is insufficient. Charge or replace the
12-volt battery.
● When the message is shown, the hybrid system may not start or the shift
position may not be changed normally. (Coping method: P. 671)
● After charging the 12-volt battery, the message may not go off until the shift
position is changed from P.
■ If “Shifting Unavailable Low 12-Volt Battery See Owner’s Manual” is
shown
Indicates that the shift position cannot be changed because the voltage of the
12-volt battery drops. Charge or replace the 12-volt battery.
(Coping method in the case the 12-volt battery is discharged: P. 711)
■ If “Hybrid System Overheated. Re duced Output Power.” is shown
The message may be shown when driving under severe operating conditions.
(For example, when driving up a long steep hill or driving up a steep hill in
reverse.)
Coping method: P. 717
■ If “Maintenance Required for Hybr id Battery Cooling Parts at Your
Dealer” is shown
There is a possibility that the filter may be clogged, the air intake vent may be
blocked, or there may be a gap in the duct. Have maintenance performed on
the hybrid battery (traction battery) cooling component at your Toyota dealer.
■ If “Hybrid Battery Low. Shift Out of to Recharge.” is shown
Message is displayed when the remaining charge for the hybrid battery (trac-
tion battery) is low.
As the hybrid battery (traction battery) can not be charged when the shift
position is in N, when stopped for long periods of time shift the shift position to
P.
■ If “Hybrid Battery Low Hybrid Syst em Stopped Shift to and Restart”
is shown
Message is displayed when the remaining charge for the hybrid battery (trac-
tion battery) is low, because vehicle has been shifted to N for a long period of
time.
When operating the vehicle, shift to P and restart the hybrid system.
■ If “Shift to Position When Parked” is shown
Message is displayed when the driver’s door is opened without turning the
power switch to off with the shift position in any position other than P.
Shift the shift position to P.
Page 670 of 800

6708-2. Steps to take in an emergency
PRIUS_OM_OM47A29U_(U)■
If “Shift is in Release Acceler ator Before Shifting” is shown
Message is displayed when the accelerator pedal has been depressed and
the shift position is in N.
Release the accelerator pedal and shift the shift position to D or R.
■ If “Depress Brake When Vehicle is Stopped. Hybrid System may Over-
heat.” is shown
The message may be shown when the accelerator pedal is depressed to hold
the vehicle while the vehicle is stopped on an uphill, etc.
The hybrid system may overheat. Release the accelerator pedal and depress
the brake pedal.
■ If “Shifted to Stop Vehicle to Shift to ” is shown
●If the P position switch is pressed while driving, the shift position is changed
to N and the message is shown. ( P. 236)
● If the voltage of the 12-volt battery drops and the shift position cannot be
shown
*, the message may be shown when starting the hybrid system. In
this case, check the voltage of the 12-volt battery.
(Coping method in the case the 12-volt battery is discharged: P. 711)
*: When the voltage of the 12-volt battery drops while the shift position in P,
the front wheels may be locked by the parking lock even if the message is
shown.
■ If “Auto Power OFF to Conserve Battery” is shown
The power switch has been turned off by the automatic power off function.
When starting the hybrid system next time, operate the hybrid system for
approximately 5 minutes to recharge the 12-volt battery.
■ If “Forward Camera System Unavaila ble” or “Forward Camera System
Unavailable Clean Windshield” is displayed. *
The following systems may be suspended until the problem shown in the
message is resolved.
● PCS (Pre-Collision System)
*
●LDA (Lane Departure Alert with steering control)*
●Dynamic radar cruise control with full-speed range*
●AHB (Automatic High Beam)*
*
: If equipped
Page 671 of 800

6718-2. Steps to take in an emergency
PRIUS_OM_OM47A29U_(U)
8
When trouble arises
■If “Maintenance Required Soon” is displayed (U.S.A. only)
Indicates that all maintenance according to the driven distance on the mainte-
nance schedule
* should be performed soon.
Comes on approximately 4500 miles (7200 km) after the message has been
reset.
If necessary, perform maintenance. Please reset the message after the main-
tenance is performed. ( P. 579)
*: Refer to the separate “Scheduled Maintenance Guide” or “Owner’s Manual
Supplement” for the maintenance interval applicable to your vehicle.
■ If “Maintenance Required Visit Your Dealer” is displayed (U.S.A. only)
Indicates that all maintenance is required to correspond to the driven distance
on the maintenance schedule
*.
Comes on approximately 5000 miles (8000 km) after the message has been
reset. (The indicator will not work properly unless the message has been
reset.)
Perform the necessary maintenance. Please reset the message after the
maintenance is performed. ( P. 579)
*: Refer to the separate “Scheduled Maintenance Guide” or “Owner’s Manual
Supplement” for the maintenance interval applicable to your vehicle.
■ If the shift position cannot be change d or the power switch is turned to
ACCESSORY mode even if trying to turn the power switch off when a
warning message is shown
If the 12-volt battery is discharged or the shift control system is malfunction-
ing, the followings may occur.
● The shift position may not be changed to P.
When parking, stop the vehicle on level ground and apply the parking brake
firmly.
● The hybrid system may not start.
● The power switch may be turned to ACCESSORY mode even if trying to
turn the power switch off.
In this case, the power switch may be turned off after applying the parking
brake.
● The automatic P position selection function ( P. 237) may not operate.
Before turning the power switch off, be sure to press the P position switch
and check that the shift position is in P by the shift position indicator or P
position switch indicator.
■ Warning buzzer
P. 661
Page 672 of 800
6728-2. Steps to take in an emergency
PRIUS_OM_OM47A29U_(U)
NOTICE
■If “Have Traction Battery Inspected” is shown
The hybrid battery (traction battery) is scheduled to be inspected or
replaced. Have the vehicle inspected by your Toyota dealer immediately.
●Continuing to drive the vehicle without having the hybrid battery (traction
battery) inspected will cause the hybrid system not to start.
● If the hybrid system does not start, contact your Toyota dealer immedi-
ately.