Problems with the engine
Problem
Possible causes/consequences and
M
MSolutions The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
Before attempting to start the engine again:
X Turn the key back to position 0in the ignition lock.
or X Press the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out.
X Try to start the engine again (Y page 149). Avoid excessively long
and frequent attempts to start the engine, as this will drain the
battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display shows
0. The fuel tank is empty.
X Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 354).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Allow the starter motor to cool down for approximately two minutes.
X Try to start the engine again.
If the engine still does not start: X Consult a qualified specialist workshop. Vehicles with a petrol
engine:
The engine is not running
smoothly and is misfir-
ing. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
X Have the cause rectified immediately at a qualified specialist work-
shop. 154
DrivingDriving and parking
X
To deactivate: pull steering wheel gearshift
paddle ;and hold it in place.
or X Use the DIRECT SELECT lever to shift the
transmission position.
or X Use the DYNAMIC SELECT controller to
change the drive program.
Permanent setting (all vehicles except
Mercedes-AMG vehicles) X
To activate: shift the DIRECT SELECT lever to
position D.
X Press button :.
X To deactivate: press button:.
or X Use the DYNAMIC SELECT controller to
change the drive program.
Permanent setting (Mercedes-AMG
vehicles) X
To activate: shift the DIRECT SELECT lever to
position D.
X Press button :.
Indicator lamp ;lights up. X
To deactivate: press button:.
or
X Use the DYNAMIC SELECT controller to
switch to the Individualdrive program.
Indicator lamp ;goes out.
Shifting gears !
Mercedes-AMG vehicles:
the automatic
transmission does not shift up automatically
even when the engine limiting speed for the
current gear is reached. When the engine lim- iting speed is reached, the fuel supply is cut to
prevent the engine from overrevving. Always
make sure that the engine speed does not
reach the red area of the rev counter. There is
otherwise a risk of engine damage. X
To shift up: pull steering wheel gearshift pad-
dle ;.
The automatic transmission shifts up to the
next gear.
All vehicles (except Mercedes-AMG vehi-
cles): if the maximum engine speed in the
currently engaged gear is reached and you
continue to accelerate, the automatic trans-
mission automatically shifts up in order to
prevent engine damage.
X To shift down: pull steering wheel gearshift
paddle :.
The automatic transmission shifts down to
the next gear.
Automatic downshifting occurs when coast-
ing.
If the engine exceeds the maximum engine
speed when shifting down, the automatic
transmission protects against engine damage
by not shifting down. Automatic transmission
161Driving and parking Z
Electric parking brake
General notes G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position P
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or the system is malfunc-
tioning, it may not be possible to apply the
released parking brake.
X If this is the case, park the vehicle only on
level ground and secure it to prevent it from
rolling away.
X Shift the automatic transmission to position
P.
It may not be possible to release an applied
parking brake if the on-board voltage is low or
the system is malfunctioning. Contact a quali-
fied specialist workshop.
i The electric parking brake carries out a func-
tion check at regular intervals when the
engine is switched off. Noises that occur are
normal. Applying or releasing manually X
To apply: push handle :.
When the electric parking brake is applied,
the red !indicator lamp lights up in the
instrument cluster.
i The electric parking brake can also be
applied when the key is removed.
X To release: pull handle:.
The red !indicator lamp in the instrument
cluster goes out.
i The electric parking brake can be released
only:
R when the key is in position 1in the ignition
lock (Y page 148) or
R if the ignition was switched on using the
Start/Stop button
To ensure that you do not roll backwards when
pulling away on an uphill slope, apply the electric parking brake (Y page 151).
Applying automatically The electric parking brake is automatically
applied when the transmission is in position
P
and:
R The engine is switched off or
R The driver is not wearing a seat belt and the
driver's door is opened
To prevent the electric parking brake from being automatically applied, pull handle :.
The electric parking brake is also applied auto-
matically if:
R Distance Pilot DISTRONIC brings the vehicle
to a standstill or
R The HOLD function is keeping the vehicle sta-
tionary
R Parking Pilot is keeping the vehicle stationary 170
ParkingDriving and parking
In addition, at least one of the following condi-
tions must be fulfilled:
R The engine is switched off
R The driver is not wearing a seat belt and the
driver's door is opened
R The system is malfunctioning
R The power supply is insufficient
R The vehicle is stationary for a lengthy period
The red !indicator lamp in the instrument
cluster lights up.
The electric parking brake is not automatically
applied if the engine is switched off by the ECO
start/stop function.
Releasing automatically The electric parking brake is released automat-
ically when all of the following conditions are
fulfilled:
R the engine is running.
R the transmission is in position Dor R
R the seat belt is fastened
R you depress the accelerator pedal
If the transmission is in position R, the boot lid
must be closed.
If your seat belt is not fastened, the following
conditions must be fulfilled for the electric park-
ing brake to be released automatically:
R the driver's door is closed
R you have shifted out of transmission position
P or you have previously driven faster than
3 km/h
i Ensure that you do not depress the accel-
erator pedal unintentionally. Otherwise, the
parking brake will be released and the vehicle will start to move. Emergency braking The vehicle can also be braked during an emer-
gency by using the electric parking brake.
X While driving, push handle :of the electric
parking brake.
The vehicle is braked for as long as the handle of the electric parking brake is pressed. The
longer the electric parking brake handle is
depressed, the greater the braking force.
During braking:
R a warning tone sounds
R the Release Release park.
park.brake
brakemessage appears
R the red !indicator lamp in the instrument
cluster flashes
When the vehicle has been braked to a stand-
still, the electric parking brake is applied. Parking up the vehicle
If you leave the vehicle parked up for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
If you leave the vehicle parked up for longer than
six weeks, it may suffer from lack of use.
X Contact a qualified specialist workshop and
seek advice.
i You can obtain information on trickle charg-
ers from a qualified specialist workshop. Parking
171Driving and parking Z
Driving tips
General notes
Important safety notes G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving.
Drive sensibly – save fuel Observe the following tips to save fuel:
X The tyres should always be inflated to the rec-
ommended tyre pressure.
X Remove unnecessary loads.
X Remove roof carriers when they are not nee-
ded.
X Warm up the engine at low engine speeds.
X Avoid frequent acceleration or braking.
X Have all maintenance work carried out as
indicated by the service intervals in the Ser-
vice Booklet or by the service interval display.
Fuel consumption also increases when driving in
cold weather, in stop-start traffic, on short jour- neys and in hilly terrain. ECO display
The ECO display shows you how economical
your driving style is. The ECO display assists you in achieving the most economical driving style
for the selected settings and prevailing condi-
tions. Consumption can be significantly influ-
enced by your driving style. :
Acceleration
; Coasting
= Constant
? Additional range achieved
Range ?is shown under Bonus Bonusfr.
fr.start
start and
represents the additional range achieved since
the beginning of the journey as a result of an
adapted driving style.
If the fuel level has dropped into the reserve
range, the Reserve fuel Reserve fuel message is shown in
the multifunction display instead of range ?. In
addition, the 8warning lamp in the instru-
ment cluster lights up (Y page 298).172
Driving tipsDriving and pa
rking
The ECO display consists of three sections, with
an inner and outer area. The sections corre-
spond to the following three categories: :
Acceleration
(evaluation of all accel-
eration processes):
R the outer area fills up and the inner
area lights up green: moderate
acceleration, especially at higher
speeds
R the outer area empties and the
inner area is grey: sporty acceler-
ation ;
Coasting
(evaluation of all decelera-
tion processes):
R the outer area fills up and the inner
area lights up green: anticipatory
driving, keeping your distance and
early release of the accelerator.
The vehicle can coast without use
of the brakes.
R the outer area empties and the
inner area is grey: frequent heavy
braking =
Constant
(continuous evaluation
over the entire journey):
R the outer area fills up and the inner
area lights up green: constant
speed and avoidance of unneces-
sary acceleration and deceleration
R the outer area empties and the
inner area is grey: fluctuations in
speed The three inner areas display the current driving
style and light up green as a result of a particu-
larly economical driving style. Depending on the driving situation, up to two areas may light up
simultaneously.
At the beginning of the journey, the three outer
areas are empty and fill up as a result of eco-
nomical driving. A higher level indicates a more
economical driving style. If the three outer areas
are completely filled at the same time, the driver
has adopted the most economical driving style
for the selected settings and prevailing condi-
tions. The ECO display border lights up.
The ECO display does not indicate the actual fuel consumption. The additionally achieved range
displayed under Bonus fr. start
Bonus fr. start does not
indicate a fixed consumption reduction. In addition to driving style, the actual consump-
tion is affected by other factors, such as:
R load
R tyre pressure
R cold start
R choice of route
R the use of electrical consumers
These factors are not included in the ECO dis-
play.
An economical driving style involves driving at a moderate engine speed.
To achieve a higher value in the categories
"Acceleration" and "Constant":
R observe the gearshift recommendation
R drive the vehicle in the Comfortdrive pro-
gram.
On long journeys at a constant speed, e.g. on the
motorway, only the outer area for "Constant"
will change.
The ECO display summarises the driving style
from the start of the journey to its completion.
Therefore, there are more marked changes in
the outer areas at the start of a journey. During a prolonged driving time, these changes are
smaller. For more marked changes, perform a
manual reset (Y page 245).
Further information on the ECO display
(Y page 245). Braking
Important safety notes G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients Do not depress the brake pedal continuously
while the vehicle is in motion, e.g. never cause
the brakes to rub by constantly applying light
pressure to the pedal. This results in excessive
and premature wear to the brake pads. Driving tips
173Driving and parking Z
Use the left-hand gearshift paddle to shift to a
lower gear on long and steep downhill gradients.
Take particular note of this when driving a laden vehicle.
This also applies if you have activated cruise
control, the speed limiter or Distance Pilot
DISTRONIC.
This will use the braking effect of the engine, so
less braking will be required to maintain the
vehicle speed. This relieves the load on the
brake system and prevents the brakes from
overheating and wearing too quickly.
Heavy and light loads G
WARNING
The braking system can overheat if you leave your foot on the brake pedal while driving.
This increases the braking distance and could
even cause the braking system to fail. There is
a risk of an accident.
Never use the brake pedal as a footrest. Do
not simultaneously depress both the brake
pedal and the accelerator pedal while driving.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If heavy demands are made on the brakes, do
not park the vehicle immediately. Drive on for a
short while. This allows the airflow to cool the
brakes more quickly.
If the brakes have been used only moderately,
you should occasionally test their effectiveness.
To do this, brake more firmly from a higher
speed. This improves the grip of the brakes.
Wet road surfaces If you have driven for a long time in heavy rain
without braking, there may be a delayed reac-
tion from the brakes when braking for the first
time. This may also occur after a car wash or
after driving through deep water.
You will have to depress the brake pedal more
firmly. Maintain a greater distance to the vehicle in front.
After driving on a wet road or having the vehicle
washed, brake firmly while paying attention to
the traffic conditions. This will warm up the
brake discs, thereby drying them more quickly
and protecting them against corrosion. Limited braking performance on salt-
treated roads If you drive on salt-treated roads, a layer of salt
may form on the brake discs and pads. This can increase the braking distance considerably.
R Apply the brakes occasionally in order to pre-
vent any salt build-up. Ensure that you do not
endanger other road users when doing so.
R Carefully depress the brake pedal at the end
of the journey and when starting the next
journey.
R Maintain a much greater distance to the vehi-
cle in front.
New brake pads/linings Brake pads/linings and discs that are either new
or have been replaced only achieve optimum
braking effect after several hundred kilometres
of driving. Compensate for the reduced braking
effect by applying greater force to the brake
pedal.
For safety reasons, Mercedes-Benz recom-
mends that you only have brake pads/linings
fitted to your vehicle which have been approved
for Mercedes-Benz vehicles or which corre-
spond to an equivalent quality standard. Brake
pads/linings which have not been approved for Mercedes-Benz vehicles or which are not of an
equivalent quality could affect your vehicle's
operating safety.
High-performance brake system
(Mercedes-AMG vehicles) The high-performance brake system is designed
for high loads. This may lead to noise when
braking. This is dependent on:
R speed
R braking force
R environmental conditions, such as tempera-
ture and humidity
The wear of individual brake system compo-
nents such as the brake pads/linings or brake
discs depends on individual driving style and
operating conditions.
For this reason, it is impossible to state a mile-
age (service life) that will be valid under all cir-
cumstances. An aggressive driving style will
lead to high wear. You can obtain further infor-
mation about this from your Mercedes-Benz
Service Centre. 174
Driving tipsDriving and parking
R
Do not stray from marked routes or paths.
R Observe the notes on off-road fording
(Y page 175).
i Information about retrofitting special all-ter-
rain tyres is available from any qualified spe-
cialist workshop.
i Do not use the HOLD function when driving
off-road, on steep uphill or downhill gradients or on slippery or loose surfaces. The HOLD
function cannot hold the vehicle on such sur- faces.
Checklist before off-road driving X
Engine oil level: check the engine oil and top
it up if necessary.
When driving on steep gradients, the oil level must be sufficiently high to ensure a correct
oil supply in the vehicle.
X AdBlue ®
tank (BlueTEC vehicles): check the
level and top up if necessary (Y page 166).
X Tyre-change tool kit: check that the jack is
working and make sure that the wheel
wrench, a robust tow cable and a folding
spade are in the vehicle.
X Wheels and tyres: check the tyre tread
depth and tyre pressure.
X Check for damage and remove any foreign
objects, e.g. small stones, from the wheels/
tyres.
X Replace any missing valve caps.
X Replace dented or damaged wheels.
X Wheels: dented or bent wheels can lead to a
loss of tyre pressure and damage to the tyre
bead. Before driving off-road, check the
wheels and replace them if necessary.
Checklist after off-road driving !
If you detect damage to the vehicle after
driving off-road, have the vehicle checked
immediately at a qualified specialist work-
shop.
Driving over rough terrain places greater
demands on your vehicle than driving on normal
roads. After driving off-road, check the vehicle.
This allows you to detect damage promptly and reduce the risk of an accident to yourself and
other road users.
X If the Off-road orOff-road Plus drive pro-
gram is selected: select the Individual,Sport,
Comfort orSlippery drive program
(Y page 155).
X Deactivate the LOW RANGE offroad gear
(Y page 230).
X Deactivate DSR (Y page 227).
X Lower the vehicle level again to a level suita-
ble to the road conditions, e.g. to the normal
level.
X Clean the headlamps and rear lights and
check for damage.
X Clean the front and rear licence plates.
X Clean the wheels and tyres with a water jet
and remove any foreign objects.
X Clean the wheels, wheel arches and the vehi-
cle underside with a water jet; check for any
foreign objects and damage.
X Check whether twigs or other parts of plants
have become trapped. These increase the risk
of fire and can damage fuel pipes, brake
hoses or the rubber bellows of the axle joints
and propeller shafts.
X After the trip, examine without fail the entire
undercarriage, wheels, tyres, brakes, body-
work structure, steering, chassis and exhaust
system for damage.
X After driving for extended periods across
sand, mud, gravel, water or in similarly dirty
conditions, have the brake discs, wheels,
brake pads/linings and axle joints checked
and cleaned.
X If you detect strong vibrations after driving
off-road, check for foreign objects in the
wheels and drive train and remove them if
necessary. Foreign objects can disturb the
balance and cause vibrations.
Driving on sand Observe the following rules when driving on
sand:
R Select the Offroaddrive program (vehicles
without Off-Road Engineering package)
(Y page 228).
R Select the Offroaddrive program (vehicles
with Off-Road Engineering package)
(Y page 229).
R Select a higher vehicle level.
R Avoid high engine speeds.
R Use the left-hand steering wheel gearshift
paddle to shift to a lower gear appropriate to
the terrain. 178
Driving
tipsDriving an d parking