Problem
Possible causes/consequences and
M
MSolutions The fuel filler flap cannot
be opened. The fuel filler flap is not unlocked.
X Unlock the vehicle (Y page 81). The key battery is weak or discharged.
X Unlock the vehicle using the emergency key element (Y page 83).The fuel filler flap is unlocked, but the opening mechanism is jammed.
X Consult a qualified specialist workshop. AdBlue
®
(BlueTEC vehicles only)
General notes To function properly, BlueTEC exhaust gas after-
treatment must be operated with the reducing
agent AdBlue ®
. Topping up AdBlue ®
is part of
the maintenance work. Under normal operating
conditions, a full tank of AdBlue ®
should last
until the next service due date.
When the supply of AdBlue ®
is down to approx-
imately 3.8 l, the Refill AdBlue See Own‐ Refill AdBlue See Own‐
er's Manual er's Manual message is shown in the multi-
function display.
X Add at least 3.8 lof AdBlue ®
.
X Switch on the ignition for at least 60 seconds.
X Start the engine.
i You can also have the AdBlue ®
tank refilled
at a qualified specialist workshop.
Before driving your vehicle outside Europe, have
the AdBlue ®
supply checked at a qualified spe-
cialist workshop.
Further information about BlueTEC exhaust gas
aftertreatment and about AdBlue ®
can
be obtained from any Mercedes-Benz Service
Centre.
Important safety notes AdBlue
®
is a water-soluble fluid for the exhaust
gas aftertreatment of diesel engines. It is:
R non-toxic
R colourless and odourless
R non-flammable
If you open the AdBlue ®
tank, small amounts of
ammonia vapour may be released. Ammonia vapours have a pungent odour and are
particularly irritating to the skin, mucous mem-
branes and eyes. You may experience a burning sensation in your eyes, nose and throat. You
may also experience coughing and watery eyes.
Do not inhale any ammonia vapours that may be
released. Only fill the AdBlue ®
tank in well-ven-
tilated areas.
Do not swallow AdBlue ®
or let it come into con-
tact with skin, eyes or clothing. Keep AdBlue ®
away from children.
If you or others come into contact with AdBlue ®
,
observe the following:
R immediately rinse AdBlue ®
off your skin with
soap and water.
R if AdBlue ®
comes into contact with your eyes,
immediately rinse them thoroughly with clean water. Seek medical attention immediately.
R if AdBlue ®
is swallowed, immediately rinse
your mouth out thoroughly. Drink plenty of
water. Seek medical attention immediately.
R change immediately out of clothing that has
come into contact with AdBlue ®
.
! Only use AdBlue ®
in accordance with
ISO 22241. Do not mix any additives with
AdBlue ®
, and do not dilute AdBlue ®
with
water. This may destroy the BlueTEC exhaust
gas aftertreatment system.
! In order to fill the AdBlue ®
tank, the vehicle
must be parked on a level surface. The
AdBlue ®
tank can only be filled as intended
with the vehicle parked on a level surface.
Fluctuations in capacity will thus be avoided.
Filling a vehicle standing on an uneven sur-
face is not permitted. There is a danger of
overfilling, which can cause damage to Blue-
TEC exhaust gas aftertreatment components. 166
RefuellingDriving and parking
R
paraffin
R kerosene
Do not mix such fuels with diesel fuel and do
not use any special additives. Otherwise,
engine damage may occur.
! Vehicles with diesel particle filters:
in
countries outside the EU, only use low sulphur
Euro diesel with a sulphur content of under
50 ppm. Otherwise, the emission control sys- tem could be damaged.
! Vehicles without a diesel particle filter:
in countries where only diesel fuel with a high
sulphur content is available, you will need to
carry out your vehicle's oil change at shorter
intervals. More information about the interval for oil change can be obtained from any quali-
fied specialist workshop.
Usually you will find information about the fuel
grade on the pump. If you cannot find the label
on the petrol pump, ask the filling station staff.
Information on refuelling (Y page 164).
Low outside temperatures In winter months, diesel fuel with an improved
cold flow quality is available. In Europe, the
EN 590 standard defines various climate-
dependent temperature categories. Malfunc-
tions can be avoided by refuelling with diesel
fuel that corresponds to the climatic specifica-
tions outlined in EN 590. At unusually low out-
side temperatures, it is possible that the flow
characteristics of the diesel fuel could be insuf- ficient. Accordingly, diesel fuel from warmer
areas may not be suitable for operation in colder climatic conditions.
i Further information on country-specific fuel
properties and fuel types with low-tempera-
ture resistance can be obtained from oil com-
panies, e.g. at filling stations. AdBlue
®
Important safety notes Comply with the important safety notes for ser-
vice products when handling AdBlue ®
(Y page 381). AdBlue
®
is a water-soluble fluid for the exhaust
gas aftertreatment of diesel engines. It is:
R non-toxic
R colourless and odourless
R non-flammable
If you open the AdBlue ®
tank, small amounts of
ammonia vapour may be released.
Ammonia vapours have a pungent odour and are
particularly irritating to the skin, mucous mem-
branes and eyes. You may experience a burning sensation in your eyes, nose and throat. You
may also experience coughing and watery eyes.
Do not inhale any ammonia vapours that may be
released. Fill the AdBlue ®
tank only in well-ven-
tilated areas.
Low outside temperatures AdBlue
®
freezes at a temperature of approx-
imately -11 †. The vehicle is delivered from the
factory equipped with an AdBlue ®
preheating
system. Winter operation can thus be guaran-
teed even at temperatures below -11 †.
Additives !
Only use AdBlue ®
in accordance with ISO
22241. Do not use additives with AdBlue ®
and do not dilute AdBlue ®
with water. This
may destroy the BlueTEC exhaust gas after-
treatment system.
Purity !
Impurities in AdBlue ®
(e.g. due to other ser-
vice products, cleaning agents or dust) lead
to:
R increased emission values
R damage to the catalytic converter
R engine damage
R malfunctions in the BlueTEC ®
exhaust gas
aftertreatment system
The purity of AdBlue ®
is particularly important
with regard to avoiding malfunctions in the Blue- TEC exhaust gas aftertreatment system.
If AdBlue ®
is pumped out of the AdBlue ®
tank,
e.g. during repair work, do not use this fluid to
refill the tank. The purity of the fluid can no lon-
ger be guaranteed. 384
Service products and capacitiesTechnical data