2016 Acura MDX Navigation Manual

304Troubleshooting
Error MessagesNavigation System
Error Message
Solution
The display temperature is too high. For protection,
the system will shut off until the display cools down.
This message appears briefly when the display temperature is too high. The navigation
system turns off until the display cools down. The system turns back on automatically
when the display cools down.
System temp is low. System will shut down until it
warms up.
The navigation system has difficulty readi ng the HDD when the temperature is below
approximately -22°F (-30°C). The navigation system starts up automatically when the
display warms up.
The navigation system temperature is too low. For
protection, the system will shut off until it warms up.The navigation system atmospheric pressure is too
low. For protection, the syst em will shut off until the
pressure returns to safe levels.
The HDD is inoperable due to low atmospheric pressure. Move your vehicle to the
place where the atmospheric pressure is high.
The navigation system temperature is too high. For
protection, the system will shut off until it cools down.
The navigation system has difficulty reading the HDD when the temperature is high.
The navigation system starts up automatically when the system cools down.
System temp is too high. System will shut down until it
cools down.HDD access error. Please consult your dealer.
Writing of the data to the HDD failed with a cause other than low temperature, high
temperature, and low atmospheric pressure . After a short wait, try to operate the
system again. If this does not solve the problem, consult with the dealer.
HDD access error. The system will reset and attempt to
correct the problem.
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XX
Error Messages
XCD Player
Troubleshooting
CD PlayerIf a disc error occurs, you may see the following error messages.
Error Message
Cause
Solution
Unplayable File
Track/file format not supported
• Current track/file will be skipped. The next supported track/file
plays automatically.
Bad Disc
Please Check Owner’s Manual
Push Eject
Mechanical error
• Press the (eject) button and remo ve the disc, and check that the
error message is cleared.
• Check that the disc is not damaged or deformed, and insert the disc again.2 Protecting CDs
P. 172
• If the error message reappears, press the button, and pull out
the disc.
• Insert a different disc.
If the new disc plays, there is a problem with the first disc.
• If the error message repeats, or the disc cannot be removed, contact a dealer.
Do not try to force the disc out of the player.
Mecha ErrorBad Disc
Please Check Owner’s Manual
Servo error
Check Disc
Disc error
• Check that the disc is not damaged or deformed.2Protecting CDs
P. 172
Heat Error
High temperature
• Turn the audio system off and allow the player to cool down until
the error message is cleared.
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XX
Error Messages
XHard Disc Drive (HDD) Audio
Troubleshooting
Hard Disc Drive (HDD) AudioIf an error occurs while playing the Hard Disc Drive (HDD) Audio, you may see the
following error messages. If you cannot cl ear the error message, contact a dealer.
Error Message
Solution
HDD access error.
Please consult your dealer.
—
The display system temperature is too high. For protection, the system
will shut off until the display cools down.
Turn the audio system off and allow the player to cool down until the
error message is cleared.
The navigation system temperature is too low. For protection, the
system will shut o ff until it warms up.
The navigation system has difficulty reading the HDD when the
temperature is below approximatel y -22°F (-30°C). The navigation
system starts up automaticall y when the display warms up.
Unplayable File
Appears when a file format not supported. Current track will be
skipped. The next supported track plays automatically.
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Error Messages
XiPod®/USB Flash Drive
Troubleshooting
iPod®/USB Flash DriveIf an error occurs while playing an iPod® or USB flash drive, you may see the
following error messages. If you cannot cl ear the error message, contact a dealer.
Error Message
Solution
USB Error
Appears when there is a problem with the audio system. Check if the device is compatible with the audio
system.
Incompatible USB Device
Please Check Owner’s Manual
Appears when an incompatible device is connected. Di sconnect the device. Then turn the audio system off,
and turn it on again. Do not reconnec t the device that caused the error.
Unsupported Version
Appears when an unsupported iPod® is connected. If it appears when a supported iPod® is connected,
update the iPod® software to the newer version.
Connect Retry
Appears when the system does not acknowledge the iPod®. Reconnect the iPod®.
Unplayable File
Appears when the files in the USB flash drive are DRM or an unsupported format. This error message
appears for about 3 seconds, then plays the next song.
No Data
Appears when the iPod® is empty.
Appears when the USB flash drive is empty or there ar e no MP3, WMA, or AAC files in the USB flash drive.
Check that compatible files are stored on the device.
Unsupported
Appears when an unsupported device is connected. If it appears when a supported device is connected,
reconnect the device.iPod®USB flash driveiPod® and USB flash drive
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Error Messages
XPandora®
Troubleshooting
Pandora®If an error occurs while playing Pandora®, you may see the following error messages.
If you cannot clear the error message, contact a dealer.
Error Message
Cause
Solution
Incompatible USB Device
Please Check Owner’s Manual
Appears when an incompatible device is
connected.
Disconnect the device. Then turn the audio
system off, and turn it again. Do not
reconnect the device th at caused the error.
There is no station list in the device.
Please add the station list to your device.
No stations have been created.
Please create a station on the device.
Appears when there is no station list on the
device.
Use the device to create a station.
Music licenses force us to limit the number of
tracks you may skip each hour.
Appears when you try to skip a song or select
Dislike over the predetermined number of
times in an hour.
Try again later.
Unable to save rating.
Unable to save bookmark.
Appears when the commanded operation is
failed.
Try again later.
No data
Appears when no data is available with
Pandora® activated.
Reboot the app and reconnect the device.
Unsupported
Appears when Pandora® version is not
supported.
Update Pandora® to the latest version.
PANDORA App version is not supported.PANDORA system maintenance
Appears when the Pandora® server is in
maintenance.
Try again later.
Audio/Information ScreenOn Demand Multi-Use Display
TM
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Error Messages
XPandora®
Troubleshooting
Error Message
Cause
Solution
Cannot connect to PANDORA.
When stopped, check your mobile device.
The Pandora® app failed to start because of
the following de vice errors:• The display on your smartphone is turned
off.
• Your smartphone is locked.
• The home screen or the app screen (music screen) is not displayed on your
smartphone.
• The track is not played on your smartphone even after 30 seconds have
passed.
• The Pandora® app is not installed in your device, or the Pandora® version is not
supported.
• Turn the phone screen on, and make sure
it is unlocked.
• The Pandora® version is not supported. Update to the latest version.
When not driving, please see mobile device.
The Pandora® app in your smartphone is not
compatible with the app launcher system.
Download the most re cent version of the
Pandora® app.
The required app is not installed.
Download the HondaLink app from
www.hondalink.com .
The maximum number of stations that can be
created is 100. To create more, please delete
one or more previously created stations.
Appears when the number of created stations
reaches the limitation.
Delete the unneeded stations from the Station
List.
Unable to create new station.
Please try again.
Appears when you try to create a new station.
Try again later.
Continued
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Error Messages
XPandora®
Troubleshooting
Error Message
Cause
Solution
Unable to play PANDORA.
Please try again later.
Appears when you try to play PANDORA.
Try again later.
Unable to play PANDORA.
Music licensing restricts play in this area.
Try again later.
Unable to play PANDORA.
When stopped, log-in to PANDORA.
Log in to the PANDORA sever.
This PANDORA station is currently not available.
Please select another station.
Appears when the station you selected is
not currently available.
Select another station.
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311
XX
Error Messages
XAha
TM Radio
Troubleshooting
Aha
TM
Radio
If an error occurs while playing Aha
TM Radio, you may see the following error messages.
If you cannot clear the erro r message, contact a dealer.
Error Message
Solution
Cannot connect to AcuraLink. When stopped, check your mobile
device.
Appears when the Aha
TM app is not activated. Check your device.
Incompatible USB Device
Please Check Owner’s Manual
Appears when an incompatible device is connected. Disconnect the
device. Then turn the audio system off, and turn it on again. Do not
reconnect the device that caused the error.
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