Page 377 of 458

Troubleshooting tips
ActionCauseRadio display
No action required. Theprocess may take up tothree minutes.
Update of channelprogramming in progress.Updating.
Contact SIRIUS at 1-888-539-7474 to resolvesubscription issues.
Your satellite service is nolonger available.Call SIRIUS1-888-539-7474.
Use the channel guide toturn off the Lock or Skipfunction on that station.
All the channels in theselected category are eitherskipped or locked.
None found. Check ChannelGuide.
No action required.SIRIUS has updated thechannels available for yourvehicle.
Subscription Updated.
SIRIUS Satellite Radio VoiceCommands
If you are listening to SIRIUSsatellite radio, press the voicebutton on the steering wheelcontrols. When prompted, say any of thefollowing commands.
If you are not listening to SIRIUS satelliteradio, press the voice button and, after thetone, say "SIRIUS", then any of thefollowing commands.
"SIRIUS"
""
"Preset <#>"
"SAT"
"SAT preset <#>"
"SAT 1"
"SAT 1 Preset <#>"
"SAT 2"
"SIRIUS"
"SAT 2 preset <#>"
"SAT 3"
"SAT 3 preset <#>"
"Sirius <0-223>"
"Sirius off"
"Sirius on"
"Sports game"*
"Tune"**
"Help"
* If you have said "Sports game", see thefollowing "Sports game" chart.** If you have said "Tune", see the following"Tune" chart.
374Fusion (CC7) , enUSAMyFord Touch™ (If Equipped)E142599
Page 378 of 458

"SPORTS GAME"
"Tune to the game"
"Tune to the game"
"Tune to the game"
"Tune to the game"
"Help"
"TUNE"
""
"Preset <#>"
"SAT"
"SAT 1"
"SAT 1 preset <#>"
"SAT 2"
"SAT 2 preset <#>"
"SAT 3"
"SAT 3 preset <#>"
"Sirius <0-223>"
"Help"
CD
Press the lower left corner of thetouchscreen, and then select theCD tab.
You can also advance and reverse thecurrent track or current folder, if applicable.
Repeat
Touch this button to repeat the currentlyplaying track, all tracks on the disc or turnthe feature off if already on.
Shuffle
Touch this button to play the tracks orentire albums in random order, or turn thefeature off if already on.
Scan
Touch this button to hear a brief samplingof all available tracks.
More Info
Touch this button to see disc information.
Options
Sound Settings
Touch this button to adjust settings for:
•Bass
•Midrange
•Treble
•Balance and Fade
•DSP (Digital Signal processing)
•Occupancy Mode
•Speed Compensated Volume.
Note:Your vehicle may not have all thesesound settings.
Compression
Touch this button to turn the compressionfeature on and off.
Browse
Touch this button to look through allavailable CD tracks.
CD Voice Commands
If you are listening to a CD, pressthe voice button on the steeringwheel controls. When prompted,say any of the following commands.
If you are not listening to a CD, press thevoice button and, after the tone, say "CD",then any of the following commands.
375Fusion (CC7) , enUSAMyFord Touch™ (If Equipped)E142611 E142599
Page 379 of 458

"CD"
"Pause"
"Play"
"Play next track"
"Play previous track"
"Play track <1-512>"
"Repeat"
"Repeat folder"*
"Repeat off"
"Repeat track"
"Shuffle"
"Shuffle CD"*
"Shuffle folder"*
"Shuffle off"
"Help"
*This applies to WMA or MP3 files only.
SD Card Slot and USB Port
SD Card
Note:Your SD card slot is spring-loaded.To remove the SD card, press the card inand the system ejects it. Do not attempt topull the card to remove it as this could causedamage.
Note:The navigation system also uses thiscard slot. See Navigation (page 400).
The SD card slot is located either in thecenter console or behind a small accessdoor in the instrument panel. To accessand play music from your device, press thelower left corner of the touchscreen.
SD logo is a trademark of SD-3C, LLC.
USB Port
The USB ports are located either in thecenter console or behind a small accessdoor in the instrument panel. To accessand play music from your device, press thelower left corner of the touchscreen.
376Fusion (CC7) , enUSAMyFord Touch™ (If Equipped)E142619 E142620 E142621
Page 380 of 458

This feature allows you to plug in mediaplaying devices, memory sticks, flash drivesor thumb drives, and charge devices if theysupport this feature.
In order to playback video from your iPodor iPhone, you must have a specialcombination USB/RCA composite videocable (which you can buy from Apple).When you connect the cable to your iPodor iPhone, plug the other end into both theRCA jacks and the USB port.
Playing Music from Your Device
Note:The system is capable of indexing upto 30,000 songs.
Insert your device and select theSD Card or USB tab once thesystem recognizes it. You canthen select from the following options:
Repeat
This feature replays the currently playingsong or album.
Shuffle
Touch this button to play music on theselected album or folder in random order.
Similar Music
This feature allows you to choose musicsimilar to what is currently playing.
More Info
Touch this button to see disc informationsuch as current track, artist name, albumand genre.
Options
Touch this button to view and adjustvarious media settings.
Sound Settings allows you to adjustsettings for:
•Bass
•Midrange
•Treble
•Balance and Fade
•DSP (Digital Signal processing)
•Occupancy Mode
•Speed Compensated Volume.
Note:Your vehicle may not have all thesesound settings.
Media Player Settings allows you toselect more settings, which is under MediaPlayer. See Settings (page 354).
Device Information displays softwareand firmware information about thecurrently connected media device.
Update Media Index indexes your devicewhen you connect it for the first time andeach time the content changes (such asadding or removing tracks) to make sureyou have the latest voice commandsavailable for all media on the device.
Browse
This feature allows you to view thecontents of the device. It also allows youto search by categories, such as genre,artist or album.
If you want to view song information suchas Title, Artist, File, Folder, Album, andGenre, touch the on-screen album art.
You can also touch What’s Playing tohear how the system pronounces thecurrent band and song. This can be helpfulwhen using voice commands to make surethe system correctly plays your request.
377Fusion (CC7) , enUSAMyFord Touch™ (If Equipped)E142611
Page 381 of 458

Playing Video from Your Device
To access and play video from your device,your vehicle's transmission must be inposition P (vehicle equipped with anautomatic transmission) or neutral(vehicle equipped with a manualtransmission) with the ignition in accessorymode. See Starting and Stopping theEngine (page 136).
SD Card and USB Voice Commands
If you are listening to a USBdevice or an SD card, press thevoice button on the steeringwheel controls. When prompted, say anyof the following commands.
If you are not listening to a USB device oran SD card, press the voice button and,after the tone, say "USB" or "SD card",then any of the following commands.
"USB" or "SD CARD"
"Browse"*
"Next"
"Pause"
"Play"
"Play album "
"Play all"
"Play artist "
"Play audiobook "
"Play author "
"Play composer "
"Play folder "
"Play genre "
"Play movie "**
"USB" or "SD CARD"
"Play music video "**
"Play playlist "
"Play podcast "
"Play podcast episode "
"Play similar music"
"Play song "
"Play TV show "**
"Play TV show episode "**
"Play video "**
"Play video podcast "**
"Play video podcast episode "**
"Play video playlist "**
"Previous"
"Repeat all"
"Repeat off"
"Repeat one"
"Shuffle"
"Shuffle album"
"Shuffle off"
"What's this?"
"Help"
* If you have said you would like to browseyour USB or SD card, the system promptsyou to specify what you would like tobrowse. When prompted, see the following"Browse" chart.** These commands are only available inUSB mode and are device-dependent.
378Fusion (CC7) , enUSAMyFord Touch™ (If Equipped)E142599
Page 382 of 458

"BROWSE"
"Album "
"All albums"
"All artists"
"All audiobooks"
"All authors"
"All composers"
"All folders"
"All genres"
"All movies"*
"All music videos"*
"All playlists"
"All podcasts"
"All songs"
"All TV shows"*
"All video playlists"*
"All video podcasts"*
"All videos"*
"Artist "
"Audiobook "
"Author "
"Composer "
"Folder "
"Genre "
"Playlist "
"Podcast "
"BROWSE"
"TV show "*
"Video "*
"Video playlist "*
"Video podcast "*
"Help"
* This command is only available in USBmode and is device-dependent.
Supported Media Players, Formatsand Metadata Information
SYNC is capable of hosting nearly anydigital media player, including iPod,Zune™, plays from device players, andmost USB drives. Supported audio formatsinclude MP3, WMA, WAV and AAC.
It is also able to organize your indexedmedia from your playing device bymetadata tags. Metadata tags, which aredescriptive software identifiers embeddedin the media files, provide informationabout the file.
If your indexed media files contain noinformation embedded in these metadatatags, SYNC may classify the emptymetadata tags as Unknown.
In order to playback video from your iPodor iPhone, you must have a specialcombination USB/RCA composite videocable (which you can buy from Apple).When you connect the cable to your iPodor iPhone, plug the other end into both theRCA jacks and the USB port.
Bluetooth Audio
Your system allows you to stream audioover your vehicle's speakers from yourconnected, Bluetooth-enabled cellularphone.
379Fusion (CC7) , enUSAMyFord Touch™ (If Equipped)
Page 383 of 458

To access, press the lower leftcorner on the touchscreen, thenselect the BT Stereo tab.
Bluetooth Audio Voice Commands
If you are listening to a Bluetoothaudio device, press the voicebutton on the steering wheelcontrol. When prompted, say "Next song","Pause", "Play" or "Previous song".
If you are not listening to a Bluetooth audiodevice, press the voice button and, afterthe tone, say "Next song", "Pause", "Play"or "Previous song".
A/V Inputs
WARNINGS
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any handheld devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
For safety reasons, do not connector adjust the settings on yourportable music player while yourvehicle is moving.
Store the portable music player in asecure location, such as the centerconsole or the glove box, when yourvehicle is moving. Hard objects maybecome projectiles in a crash or suddenstop, which may increase the risk of seriousinjury. The audio extension cable must belong enough to allow the portable musicplayer to be safely stored while yourvehicle is moving.
Your A/V inputs allow you to connect anauxiliary audio/video source (such as agaming systems or a personal camcorder)by connecting RCA cords (not included)to these input jacks. The jacks are yellow,red and white and are located eitherbehind a small access door on theinstrument panel or in your center console.
You can also use the A/V inputs as anauxiliary input jack to play music from yourportable music player over your vehicle'sspeakers. Plug in your 1/8 inch (3.5millimeter) RCA adapter into the two leftA/V input jacks (red and white).
Press the lower left corner of thetouchscreen, and then select A/V In.
To use the auxiliary input jack feature,make sure that your portable music playeris designed for use with headphones andthat it is fully charged. You also need anaudio extension cable with stereo male1/8-inch (3.5 millimeter) connectors at oneend and a RCA jack at the other.
1.Switch off the engine, radio andportable music player. Set the parkingbrake and put the transmission inposition P (vehicle equipped with anautomatic transmission) or neutral(vehicle equipped with a manualtransmission).
380Fusion (CC7) , enUSAMyFord Touch™ (If Equipped)E142611 E142599 E142622
Page 384 of 458

2.Attach one end of the audio extensioncable to the headphone output of yourplayer and the other end into theadapter in one of the two left A/V inputjacks (white or red) inside the centerconsole.
3.Press the lower left corner on thetouchscreen. Select either a tuned FMstation or a CD (if there is a CD alreadyloaded into the system).
4.Adjust the volume as desired.
5.Turn the portable music player on andadjust the volume to ½ the maximum.
6.Press the lower left corner on thetouchscreen. Select the A/V In tab.(You should hear audio from yourportable music player although it maybe low.)
7.Adjust the sound on your portablemusic player until it reaches the levelof the FM station or CD by switchingback and forth between the controls.
In order to playback video from your iPodor iPhone, you must have a specialcombination USB/RCA composite videocable (which you can buy from Apple).When you connect the cable to your iPodor iPhone, plug the other end into both theRCA jacks and the USB port.
Troubleshooting
•Do not connect the audio input jack toa line level output. The jack only workscorrectly with devices that have aheadphone output with a volumecontrol.
•Do not set the portable music player'svolume level higher than is necessaryto match the volume of the CD or FMradio as this causes distortion andreduces sound quality.
•If the music sounds distorted at lowerlistening levels, turn the portable musicplayer volume down. If the problempersists, replace or recharge thebatteries in the portable media player.
•Control the portable media player inthe same manner when used withheadphones, as the auxiliary input jackdoes not provide control (such as Playor Pause) over the attached portablemedia player.
381Fusion (CC7) , enUSAMyFord Touch™ (If Equipped)