2014 FORD FUSION (AMERICAS) Owners Manual

PHONE
PhoneA
Quick DialB
PhonebookC
HistoryD
MessagingE
SettingsF
Hands-free calling is one of the mainfeatures of SYNC. Once you pair yourphone, you can access many options usingthe touchscreen or voice commands. Whilethe system supports a variety of features,many are dependent on your cellularphone’s functionality.
At a minimum, most cellular phones withBluetooth wireless technology support thefollowing functions:
•Answering an incoming call
•Ending a call
•Using privacy mode
•Dialing a number
•Redialing
•Call waiting notification
•Caller ID.
Other features, such as text messagingusing Bluetooth and automatic phonebookdownload, are phone-dependent features.To check your phone’s compatibility, seeyour phone’s user manual and visitwww.SYNCMyRide.com,www.SYNCMyRide.ca orwww.syncmaroute.ca.
382Fusion (CC7) , enUSAMyFord Touch™ (If Equipped)ABCDEFE161968

Pairing Your Phone for the FirstTime
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any handheld devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
The first thing you must do to use thephone features of SYNC is to pair yourBluetooth-enabled cellular phone withSYNC. This allows you to use your phonein a hands-free manner.
Note:Put the transmission in position P.Turn on your vehicle ignition and the radio.
1.Touch Add Phone in the upper leftcorner of the touchscreen.Find SYNCappears on the screen, and instructsyou to begin the pairing process fromyour device.
2.Make sure that Bluetooth is set to Onand that your cellular phone is in theproper mode. See your phone’s manualif necessary.
Note:Select SYNC, and a six-digit PINappears on your device.
3.If prompted to enter a PIN on yourdevice, it does not support SecureSimple Pairing. To pair, enter the PINdisplayed on the touchscreen. Skip thenext step.
4.When prompted on your phone’sdisplay, confirm that the PIN providedby SYNC matches the PIN displayedon your cellular phone.
5.The display indicates when the pairingis successful.
SYNC may prompt you with more phoneoptions. For more information on yourphone's capability, see your phone'smanual and visit the website.
Pairing Subsequent Phones
Note:Put the transmission in position P.Turn on your vehicle ignition and the radio.
1.Press the Phone corner of thetouchscreen > Settings > BT Devices> Add Device.
2.Make sure that Bluetooth is set to Onand that your cellular phone is in theproper mode. See your phone’s manualif necessary.
Note:Select SYNC, and a six-digit PINappears on your device.
3.If prompted to enter a PIN on yourdevice, it does not support SecureSimple Pairing. To pair, enter the PINdisplayed on the touchscreen. Skip thenext step.
4.When prompted on your phone’sdisplay, confirm that the PIN providedby SYNC matches the PIN displayedon your cellular phone.
5.The display indicates when the pairingis successful.
SYNC may prompt you with more phoneoptions. For more information on yourphone's capability, see your phone'smanual and visit the website.
Making Calls
Press the voice button on yoursteering wheel controls. Whenprompted, say, "Call "or say "Dial", then the desired number.
To end the call or exit phonemode, press this phone button.
383Fusion (CC7) , enUSAMyFord Touch™ (If Equipped)E142599 E142632

Receiving Calls
During an incoming call, an audible tonesounds. Call information appears in thedisplay if it is available.
Accept the call by pressingAccept on the touchscreen orby pressing this phone button onyour steering wheel controls.
Reject the call by pressingReject on the touchscreen or bypressing this phone button onyour steering wheel controls.
Ignore the call by doing nothing. SYNC logsit as a missed call.
Phone Menu Options
Press the top left corner on yourtouchscreen to select from the followingoptions:
Phone
Touch this button to access the on-screennumerical pad to enter a number and placea call. During an active call, you can alsochoose to:
•Mute the call
•Put the call on hold
•Turn on the privacy feature
•Join two calls
•End the call.
Quick Dial
Set up favorite contacts from youphonebook or history folder.
Phonebook
Touch this button to access and call anycontacts in your previously downloadedphone book. The system places the entriesin alphabetical categories summarized atthe top of the screen.
To turn on contact picture settings, if yourdevice supports this feature, press Phone> Settings > Manage Phonebook >Download photos from Phonebook >On.
History
After you connect your Bluetooth-enabledphone to SYNC, you can access anypreviously dialed, received or missed calls.You can also choose to save these to yourFavorites or to Quick Dial.
Note:This is a phone-dependent feature.If your phone does not support downloadingcall history using Bluetooth, SYNC keepstrack of calls made with the SYNC system.
Messaging
Send text messages using yourtouchscreen. See Text messaging laterin this section.
Settings
Touch this button to access various phonesettings, such turning Bluetooth on and off,managing your phonebook and more. SeePhone settings later in this section.
Text Messaging
Note:Downloading and sending textmessages using Bluetooth arephone-dependent features.
Note:Certain features in text messagingare speed-dependent and not availablewhen your vehicle is traveling at speeds over3 mph (5 km/h).
Note:SYNC does not download read textmessages from your phone.
You can send and receive text messagesusing Bluetooth, read them aloud andtranslate text messaging acronyms, suchas LOL.
1.Touch the top left corner of the displayto access the Phone menu.
384Fusion (CC7) , enUSAMyFord Touch™ (If Equipped) E142632

2.Select Messaging.
3.Choose from the following:
•Listen (speaker icon)
•Dial
•Send Text
•View
•Delete.
Composing a Text Message
Note:This is a speed-dependent feature.It is unavailable when your vehicle istraveling at speeds over 3 mph (5 km/h).
Note:Downloading and sending textmessages using Bluetooth arephone-dependent features.
1.Touch the top left corner of the displayto access the Phone menu.
2.Touch Messaging > Send Text.
3.Enter a phone number or choose fromyour phonebook.
4.You can select from the followingoptions:
•Send, which sends the message as itis.
•Edit Text, which allows you tocustomize the pre-defined message orcreate a message on your own.
You can then preview the message, verifythe recipient as well as update themessage list.
Text message options
I’ll call you back in a few minutes.
I just left, I’ll be there soon.
Can you give me a call?
I’m on my way.
I’m running a few minutes late.
Text message options
I’m ahead of schedule, so I’ll be thereearly.
I’m outside.
I’ll call you when I get there.
OK
Yes
No
Thanks
Stuck in traffic.
Call me later.
LOL
Receiving a Text Message
Note:If you select View and your vehicleis traveling over 3 mph (5 km/h), the systemoffers to read the message to you insteadof allowing you to view it while driving.
When a new message arrives, an audibletone sounds and the screen displays apop-up with the caller name and ID, ifsupported by your phone. You can press:
•View to view the text message.
•Listen for SYNC to read the messageto you.
•Dial to call the contact.
•Ignore to exit the screen.
Phone Settings
Press Phone > Settings.
Bluetooth Devices
Touch this tab to connect, disconnect, addor delete a device, as well as save it as afavorite.
385Fusion (CC7) , enUSAMyFord Touch™ (If Equipped)

Bluetooth
Touch this tab to turn Bluetooth off or on.
Do Not Disturb
Touch this tab if you want all calls to godirectly to your voice mail and not ring inthe vehicle. When this feature is on, textmessage notifications do not ring insidethe cabin either.
911 Assist
Turn on or turn off the 911 Assist feature.See Information (page 387).
Phone Ringer
Select the ring tone you want to hear whenyou receive a call. Choose from possiblesystem ring tones, your currently pairedphone’s ring tone, a beep, text-to-speechor a silent notification.
Text Message Notification
Select a text message notification, ifsupported by your phone. Choose frompossible system alert tones,text-to-speech or silent.
Internet Data Connection
If your phone is compatible, use this screento adjust your internet data connection.Select to make your connection profilewith the personal area network or to turnoff your connection. You can also chooseto adjust your settings or have the systemalways connect, never connect whenroaming or query on connect. Press ? formore information.
Manage Phonebook
Touch this button to access features suchas automatic phonebook download,re-download your phonebook, addcontacts from your phone as well as deleteor upload your phonebook.
Roaming Warning
Touch this button to have the system alertyou when your phone is in roaming mode.
Phone Voice Commands
Press the voice button on thesteering wheel controls. Whenprompted, say any of thefollowing commands:
"PHONE"
"Call"
"Call "
"Call at home"
"Call at work"
"Call on cell"
"Call on other"
"Call voicemail"
"Dial"
"Do not disturb off"
"Do not disturb on"
"Forward text messages"
"Go to hands free"*
"Hold call off"*
"Hold on"*
"Join calls"*
"Listen to text message <#>"
"Listen to text messages"
"Messages"**
"Mute call"*
386Fusion (CC7) , enUSAMyFord Touch™ (If Equipped)E142599

"PHONE"
"Pair phone"
"Privacy on"*
"Read text message"
"Reply to text messages"
"Turn ringer off"
"Turn ringer on"
"Unmute call"*
"Help"
* This command is only available during anactive call.** If you say "Messages", see the following"Messages" chart for additionalcommands.
"MESSAGES"
"Call"
"Forward text messages"
"Listen to text message <#>"
"Listen to text messages"
"Reply to text messages"
"Help"
INFORMATION
387Fusion (CC7) , enUSAMyFord Touch™ (If Equipped)ABCDEE161889

SYNC ServicesA
Sirius Travel LinkB
AlertsC
CalendarD
SYNC ApplicationsE
Under the Information menu, you canaccess features such as:
•SYNC Services
•Sirius Travel Link
•Alerts
•Calendar
•SYNC Applications
If your vehicle is equipped withNavigation, press theInformation button to accessthese features. If your vehicle is notequipped with Navigation, press the cornerof the touchscreen with the green tab.
SYNC Services (If Equipped,United States Only)
Note:SYNC Services varies by trim leveland model year and may require asubscription. Traffic alerts and turn-by-turndirections available in select markets.Message and data rates may apply. FordMotor Company reserves the right to changeor discontinue this product service at anytime without prior notification or incurringany future obligation.
Note:SYNC Services requires activationbefore use. Visit www.SYNCMyRide.com toregister and check your eligibility forcomplimentary services. Standard phoneand message rates may apply. Subscriptionmay be required. You must also have theactive SYNC Services Bluetooth-enabledcellular phone paired and connected to thesystem in order to connect to, and use,SYNC Services. See Phone (page 382).
Note:This feature does not functionproperly if you have enabled caller IDblocking on your cellular phone. Make sureyour cellular phone is not blocking caller IDbefore using SYNC Services.
Note:The driver is ultimately responsiblefor the safe operation of the vehicle, andtherefore, must evaluate whether it is safeto follow the suggested directions. Anynavigation features provided are only an aid.Make your driving decisions based on yourobservations of local conditions and existingtraffic regulations. Do not follow the routesuggestions if doing so would result in anunsafe or illegal maneuver, if you would beplaced in an unsafe situation, or if you wouldbe directed into an area that you considerunsafe. Maps used by this system may beinaccurate because of errors, changes inroads, traffic conditions or drivingconditions.
Note:When you connect, the service usesGPS technology and advanced vehiclesensors to collect your vehicle's currentlocation, travel direction and speed to helpprovide you with the directions, trafficreports, or business searches you request.Further, to provide the services you request,for continuous improvement, the servicemay collect and record call details and voicecommunications. For more information, seeSYNC Services Terms and Conditions atwww.SYNCMyRide.com. If you do not wantFord or its service providers to collect yourvehicle travel information or otherinformation identified in the Terms andConditions, do not subscribe or use theservice.
388Fusion (CC7) , enUSAMyFord Touch™ (If Equipped)E142608

SYNC Services uses advanced vehiclesensors, integrated GPS technology andcomprehensive map and traffic data, togive you personalized traffic reports,precise turn-by-turn directions, businesssearch, news, sports, weather and more.For a complete list of services, or to learnmore, please visit www.SYNCMyRide.com.
Connecting to SYNC Services UsingVoice Commands
1.Press the voice button.
2.When prompted, say "Services". Thisinitiates an outgoing call to SYNCServices using your paired andconnected Bluetooth-enabled cellularphone.
3.Once you connect to the service, followthe voice prompts to request thedesired service, such as "Traffic" or"Directions". You can also say, "Whatare my choices?" to receive a list ofavailable services from which tochoose.
4.Say, "Services" to return to the Servicesmain menu or for help, say, "Help".
Connecting to SYNC Services Usingthe Touchscreen
If your vehicle is equipped withNavigation, press theInformation button.
If your vehicle is not equipped withNavigation, press the green tab on yourtouchscreen.
1.Select Connect to Services to initiatean outgoing call to SYNC Servicesusing your phone.
2.Once connected, follow the voiceprompts to request your desiredService, such as "Traffic" or"Directions". You can also say, "Whatare my choices?" to receive a list ofavailable services from which tochoose.
3.Say, "Services" to return to the Servicesmain menu or for help, say, "Help".
Receiving Turn-by-Turn Directions
1.When connected to SYNC Services,say "Directions" or "Business search".To find the closest business or type ofbusiness to your current location, justsay "Business search" and then"Search near me". If you need furtherassistance in finding a location you cansay "Operator" at any time within aDirections or Business search to speakwith a live operator. The system mayprompt you to speak with an operatorwhen it has difficulty matching yourvoice request. The live operator canassist you by searching for businessesby name or by category, residentialaddresses by street address or byname or specific street intersections.Operator Assist is a feature of yourSYNC Services subscription. For moreinformation on Operator Assist, visitwww.SYNCMyRide.com/support.
2.Follow the voice prompts to select yourDestination. After the route downloadis finished, the phone call automaticallyends.
389Fusion (CC7) , enUSAMyFord Touch™ (If Equipped)E142599 E142608