2013 MAZDA MODEL CX-5 Owners Manual (in English)

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Troubleshooting
Bluetooth®does not operate under the following conditions. Check whether the following
conditions apply to your Bluetooth®device:lThe device is not being operated correctly.lThe device is not connected to the Bluetooth®unit equipped on the vehicle.lThe device's battery is weak.lA device which interferes with radio wave reception has been placed in the vehicle.lThe ignition switch has been turned off.
If none of the above conditions apply, refer to the following to see if any of the problem
symptoms correspond to your device.
If the problem cannot be resolved, consult an Authorized Mazda Dealer or Mazda
Bluetooth
®Hands-Free Customer Service.
Mazda Bluetooth®Hands-Free Customer Service
If you have any problems with Bluetooth
®, contact with our toll-free customer service
center.
lU.S.A.
Phone:800-430-0153 (Toll-free)
Web: www.MazdaUSA.com/bluetooth
lCanada
Phone:800-430-0153 (Toll-free)
Web: www.mazdahandsfree.ca
lMexico
Center of Attention to Client (CAC)
Phone:01-800-01-MAZDA (Toll-free)
Web: www.MazdaUSA.com/bluetooth
Interior Features
Bluetooth®
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Device pairing, connection problems
Symptom Cause Solution method
Unable to perform pairing
―First make sure the device is
compatible with the Bluetooth
®unit,
and then check whether the
Bluetooth
®function and the Find
Mode/Visible setting*1on the device
are turned on. If pairing is still not
possible after this, contact an
Authorized Mazda Dealer or Mazda
Bluetooth
®Hands-Free Customer
Service.
Unable to perform pairing The Bluetooth
®function and the
Find Mode/Visible setting*1on the
device may turn off automatically
after a period of time has elapsed
depending on the device.Check whether the Bluetooth
®
function and the Find Mode/Visible
setting*1on the device are turned on
and pairing or reconnect. Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Disconnects intermittently Is the device in a location in which
radio wave interference can occur
easily?
(Inside a bag in a rear seat, in the rear
pocket of a pair of pants)Move the device to a location in
which radio wave interference is less
likely to occur.
*1 Setting which detects the existence of a device external to the Bluetooth®unit
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Voice recognition related problems
Symptom Cause Solution method
Poor voice recognition
lExcessive, slow speech.lExcessive, forceful speech
(shouting).
lSpeaking before the beep sound
has ended.
lLoud noise
(speaking or noise from outside/
inside vehicle).
lAirflow from A/C is blowing
against the microphone.
lSpeaking in off-standard
expressions (dialect).Regarding the causes indicated on
the left, be careful with how you
speak. In addition, when numbers are
spoken in a sequence, recognition
ability will improve if no stop is
placed between the numbers. False recognition of numbers
Names in the phonebook are not
easily recognizedThe Bluetooth
®system is under a
condition in which recognition is
difficult.By carrying out the following
measures, the rate of recognition will
improve.
lClear memory from the
phonebook which is not used
very often.
lAvoid shortened names, use full
names.
(Recognition improves the longer
the name is. By not using names
such as“Mom”,“Dad”, recogni-
tion will improve.)
You want to skip guidance
―Guidance can be skipped by quickly
pressing and releasing the Talk
button.
When the Talk button is pressed,
voice recognition endsIs the Talk button being held pressed
for too long?Operate the Talk button as follows:
lPress the button and release it
within 0.7 seconds to start voice
recognition and skip the
guidance.
lPress the button for longer than
0.7 seconds to turn off voice
recognition or end a
conversation.
Regarding problems with calls
Symptom Cause Solution method
When starting a call, vehicle noise
from the other party can be heardFor about three seconds after starting
a call, the Bluetooth
®unit's Noise
Suppression function requires time to
adapt to the call environment.This does not indicate a problem
with the device.
The other party cannot be heard or
the speaker's voice is quietIs the volume set at zero or low? Increase the volume.
Interior Features
Bluetooth®
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Other problems
Symptom Cause Solution method
The indication for the remaining
battery is different between the
vehicle and the deviceThe indication method is different
between the vehicle and the device.―
When a call is made from the
vehicle, the telephone number is
updated in the incoming/outgoing
call record but the name does not
appearHas the number been registered into
the phonebook?If the number has been registered
into the phonebook, the
incoming/outgoing call record is
updated by the name in the
phonebook when the engine is
restarted.
The cell phone does not synchronize
with the vehicle regarding the
incoming/outgoing call recordSome types of cell phones do not
synchronize automatically.Operate the cell phone for
synchronization.
It takes a long time to complete the
function for changing the languageA maximum of 30 seconds is
required.―
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Sunvisors
When you need a sunvisor, lower it for
use in front or swing it to the side.
Sunvisor
qSide Extension Sunvisorsí
The visor extender extends the sunvisor's
range of sun shading.
To use, pull it out.
CAUTION
When moving the sunvisor, retract
the visor extender to its original
position. Otherwise, the visor
extender could hit the rearview
mirror.
qVanity Mirrors
To use the vanity mirror, lower the
sunvisor.
If your vehicle is equipped with a vanity
mirror light, it will illuminate when you
open the cover.
Interior Features
Interior Equipment
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Interior Lights
Overhead Lights
Switch
PositionOverhead Lights
Light off
lLight is on when any door is openlLight is on or off when the
illuminated entry system is on
Light on
Front Map Lights
When the overhead light switch is in the
door or off position, press the lens to
illuminate the front map lights, and then
press the lens again to turn them off.
NOTE
The front map lights will not turn off even if the
lens is pressed in the following cases:
lThe overhead light switch is ON.lThe overhead light switch is in the door
position with the door open.
lThe illuminated entry system is on.
Rear Map Lights
When the overhead light switch is in the
door or off position, press the lens to
illuminate the rear map light, and then
press the lens again to turn it off.
NOTElThe rear map light illuminates/turns off
when you turn the overhead light switch on
or off.
lThe rear map light will not turn off even if
the lens is pressed in the following cases:
lThe overhead light switch is ON.lThe overhead light switch is in the door
position with the door open.
lThe illuminated entry system is on.
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Luggage Compartment Lights
Switch
PositionLuggage Compartment Light
Light off
Light on when the liftgate is open
qIlluminated Entry System
When the illuminated entry system
operates, the overhead light (switch is in
the DOOR position) turn on for:
lAbout 30 seconds after the driver's
door is unlocked and the ignition is
switched off.
lAbout 15 seconds after all doors are
closed and the ignition is switched off.
lAbout 5 seconds after all doors are
closed and the ignition is switched off
when key is out of the vehicle.
lIlluminates for about 15 seconds when
the ignition is returned from ACC to
OFF.
The light also turns off when:
lThe ignition is switched on and all
doors are closed.
lThe driver's door is locked.NOTE
lBattery saver
If any door or the liftgate is left opened, the
light goes out after about 30 minutes to
save the battery.
lThe operation of the illuminated entry
system can be changed.
Refer to Personalization Features on page
9-9.
Interior Features
Interior Equipment
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Clock
The time is displayed when the ignition is
switched to ACC or ON.
With Fully Automatic Type Climate
Control System
Clock
With Manual Type Climate Control
System
Clock
Time setting
1. Switch the ignition ACC or ON.
2. Adjust the time using the time setting
buttons (
,).
The hours advance while the time
setting button (
) is pressed.
The minutes advance while the time
setting button (
) is pressed.
Time resetting
1. Switch the ignition to ACC or ON.
2. Press the :00 button.
3. When the button is pressed, the time
will be reset as follows:
(Example)
12:01―12:29→12:00
12:30―12:59→1:00
NOTE
When the :00 button is pressed, the seconds
will start at“00”.
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