2013 LINCOLN MKZ Owners Manual

HD Radio Reception and Station Troubleshooting
Potential Reception Issues
If you are listening to a multicast station and you
are on the fringe of the reception area, the station
may mute due to weak signal strength.
If you are listening to HD1, the system switches back
to the analog broadcast until the digital broadcast
is available again. However, if you are listening to
any of the possible HD2-HD7 multicast channels,
the station mutes and stays muted unless it is able
to connect to the digital signal again.
Reception area
When a station is first received (aside from HD2-
HD7 multicast stations), the system first plays the
station in the analog version and then, if the receiver
verifies the station is an HD Radio station, it shifts
to the digital version. Depending on the station
quality, you may hear a slight sound change when
the station changes from analog to digital. This shift
from analog to digital sound or digital back to
analog, is known as blending.
Station blending
In order to provide the best possible
experience, a contact form has been
developed to report any station issues
found while listening to a station
broadcasting with HD Radio
technology. Every station is
independently owned and operated.
These stations are responsible for
ensuring all audio streams and data
fields are accurate.
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Potential Station Issues
Action
Cause
Issues
None. Broadcast issue.
Poor time alignment by
the radio broadcaster.
Echo, stutter, skip or
repeat in audio. Increase
or decrease in audio
volume.
None. Reception issue
that may clear up as you
continue to drive.
The radio is shifting
between analog and
digital audio.
Sound fading or blending
in and out.
None. This is normal
behavior. Wait until the
audio is available.
The digital multicast is
not available until the HD
Radio broadcast is
decoded. Once decoded,
the audio is available.
Audio mute delay when
selecting HD2/HD3,
multicast preset or
Direct Tune.
None. The station is not
available in your current
location.
The previously stored
multicast preset or direct
tune is not available in
your current reception
area.
Cannot access HD2/HD3
multicast channel when
recalling a preset or from
a direct tune.
Fill out the station issue
form at website listed
below.*
Data service issue by the
radio broadcaster.
Text information does
not match currently
playing audio.
Fill out the station issue
form at website listed
below.*
Data service issue by the
radio broadcaster.
No text information
shown for currently
selected frequency.
None. This is normal
behavior.
Pressing Scan disables
HD2-HD7 channel
search.
HD2-HD7 stations not
found when
Scan is
pressed.
* http://www.ibiquity.com/automotive/report_radio_station_experiences
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HD Radio Technology manufactured
under license from iBiquity Digital
Corp. U.S. and foreign patents. HD
Radio and the HD and HD Radio logos
are proprietary trademarks of iBiquity
Digital Corp. Ford Motor Company and
iBiquity Digital Corp. are not
responsible for the content sent using
HD Radio technology. Content may
be changed, added or deleted at any
time at the station owner's discretion.
Radio Voice Commands If you are listening to the
radio, press the voice button
on the steering wheel
controls. When prompted, say any of
the following commands.
If you are not listening to the radio,
press the voice button and, after the
tone, say "Radio", then any of the
following commands. "RADIO"
"FM autoset preset <#>"
"<87.9-107.9>"
"FM preset <#>"
"<87.9-107.9> HD" 1
"FM 1"
"<530-1710>"
"FM 1 preset <#>"
"AM"
"FM 2"
"AM <530-1710>"
"FM 2 preset <#>"
"AM autoset"
"HD <#>"1
"AM autoset preset <#>"
"Preset <#>"
"AM preset <#>"
"Radio off"
"Browse" 2
"Radio on"
"FM"
"Set PTY"
"FM <87.9-107.9>"
"Tune"3
"FM <87.9-107.9> HD <#>" 1
"Help"
"FM autoset"
1 If available
2 If you have said "Browse", refer to the "Browse" chart later in this section.
3 If you have said "Tune", refer to the following "Tune" chart.
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"TUNE"
"FM autoset"
"<530-1710>"
"FM autoset preset <#>"
"<87.9-107.9> HD <#>" *
"FM preset <#>"
"AM"
"FM1"
"AM <530-1710>"
"FM1 preset <#>"
"AM preset <#>"
"FM2"
"AM autoset"
"FM2 preset <#>"
"AM autoset preset <#>"
"HD <#>"*
"<87.9-107.9>"
"Preset <#>"
"FM"
"Help"
"FM <87.9-107.9>"
"FM <87.9-107.9> HD <#>" *
* If available
SIRIUS® Satellite Radio (If
Activated) Press the lower left corner of
the touchscreen, then select
the SIRIUS tab.
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You Can
When You Select
Save a station by pressing and holding one of the
memory preset areas. There is a brief mute while
the station is being saved, then sound returns when
it is done.
Presets
Save the current song, artist, or team as a favorite.
The system alerts you when it plays again on any
SIRIUS channel.
ALERT
Replay audio on the current channel. You can replay
approximately 45 minutes of audio as long as you
have remained tuned to the current station. If you
change stations, the previous audio is erased.
Replay
1. Press and release the seek buttons to hear the
previous or next song.
2. Press and hold the seek buttons to reverse or fast
forward in the current track.
3. Press play or pause to play or pause the audio.
4. Press Replay again to return to live audio if you
have been using the replay feature to replay audio.
Hear a brief sampling of channels.
Scan
Sound Settings allows you to adjust Bass,
Midrange, Treble, Balance and Fade, THX Deep Note
Demo (if equipped), DSP (if equipped), Occupancy
Mode (if equipped), and Speed Compensated
Volume.
Options
Set Category for Seek/Scan
allows you to select
the desired category (Rock, Country, etc.) and then
use Seek or Scan to initiate a search for those
channels.
Parental Lockout
allows you to lock and unlock
channels, change or reset your PIN or unlock all
channels. To use this feature, you need your initial
PIN which is 1234.
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You Can
When You Select
Artist/Title/Team Alerts allows you to select
Artists, Titles and Teams that you would like the
system to alert you to when they are playing on
other channels. Press Edit Alerts to delete or turn
off alerts. You can also set all alerts to on or off.
When an alert appears on the screen, you can
choose to Tune to the channel, to Cancel the alert
or to Disable Alerts. If you are listening to a sporting
event, you can save your favorite teams so that the
system can alert you when they are playing on a
satellite radio channel.
Note:
SIRIUS does not support the Alert feature on
all channels. Ford Motor Company shall not be
responsible for Alert feature variation.
Electronic Serial Number (ESN) is required when
communicating with SIRIUS about your account.
Enter the desired satellite channel number using
the on-screen keypad.
Direct Tune
View a list of all available stations. Scroll and select
the desired station.
Browse
You can also lock or skip unwanted channels or view
the song and artist on other stations.
* SIRIUS does not support the Alert feature on all channels. Ford Motor Company
shall not be responsible for Alert feature variation.
SIRIUS Satellite Radio Information
Note: SIRIUS reserves the unrestricted
right to change, rearrange, add or
delete programming including
canceling, moving or adding particular
channels, and its prices, at any time,
with or without notice to you. Ford
Motor Company shall not be
responsible for any such programming
changes.
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SIRIUS satellite radio is a
subscription-based satellite radio
service that broadcasts a variety of
music, sports, news, weather, traffic
and entertainment programming.
Your factory-installed SIRIUS satellite
radio system includes hardware and
a limited subscription term which
begins on the date of sale or lease of
the vehicle. Refer to your authorized
dealer for availability.
For more information on extended
subscription terms (a service fee is
required), the online media player and
a complete list of SIRIUS satellite
radio channels, and other features,
please visit www.siriusxm.com in the
United States, www.sirius.ca in
Canada, or call SIRIUS at
1-888-539-7474.
Satellite Radio Electronic Serial
Number (ESN)
You need your ESN to activate, modify
or track your satellite radio account.
The ESN is found on the System
Information Screen (SR ESN:
XXXXXXXXXXXX). To access your
ESN, touch the bottom left corner of
the touchscreen. Touch SIRIUS,
Options, then ESN.
SIRIUS Satellite Radio Reception Factors and Troubleshooting Potential Reception Issues
For optimal reception performance, keep the
antenna clear of snow and ice build-up and keep
luggage and other material as far away from the
antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels,
freeway overpasses, parking garages, dense tree
foliage and thunderstorms can interfere with your
reception.
Terrain
When you pass a ground-based broadcast repeating
tower, a stronger signal may overtake a weaker one
and the audio system may mute.
Station overload
Your display may show ACQUIRING... to indicate
the interference and the audio system may mute.
Satellite radio signal
interference
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Troubleshooting Tips
Action
Cause
Radio Display
None. This message
should disappear shortly.
Radio requires more than
two seconds to produce
audio for the selected
channel.
Acquiring...
If this message does not
clear shortly, or with an
ignition key cycle, your
receiver may have a fault.
See your authorized
dealer for service.
Internal module or
system failure present.
Sat Fault/SIRIUS System
Failure.
Tune to another channel
or choose another preset.
Channel no longer avail-
able.
Invalid Channel.
Contact SIRIUS at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.
Subscription not avail-
able for this channel.
Unsubscribed Channel.
The signal is currently
being blocked. When you
move into an open area,
the signal should return.
Loss of signal from the
SIRIUS satellite or
SIRIUS tower to the
vehicle antenna.
No Signal.
None. The process may
take up to three minutes.
Update of channel
programming in progress.
Updating.
Contact SIRIUS at 1-888-
539-7474 to reactivate
or resolve subscription
issues.
Satellite service has been
deactivated by SIRIUS
satellite radio.
Call SIRIUS
1-888-539-7474.
Using the channel guide,
unlock or unskip the
channels.
All the channels in the
selected category are
skipped or locked.
No Channels Available.
None.
SIRIUS has updated the
channels available for
your vehicle.
Subscription Updated.
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