2013 LINCOLN MKZ Owners Manual

SERVICE PLANS (U.S. only)
More than 32 million Ford and Lincoln
owners have discovered the powerful
protection of Ford Extended Service
Plan. It is the only extended service
plan backed by Ford Motor Company,
and provides peace of mind
protection beyond the New Vehicle
Limited Warranty coverage.
Up to 500+ Covered Vehicle
Components
There are four, new-vehicle Extended
Service Plans with different levels of
coverage. Ask your dealer for details.
1. PremiumCare - Our most
comprehensive coverage. With
over 500 covered components,
this plan is so complete that we
generally only discuss what’ s not
covered!
2. ExtraCare - Covers 113 components, and includes many
high-tech items.
3. BaseCare - Covers 84 components.
4. PowertrainCare - Covers 29 critical
components.
Ford Extended Service Plan is honored
by all Ford and Lincoln Dealers in the
U.S. and Canada. It is the only
extended service plan authorized and
backed by Ford Motor Company. That
means you get: •
Reliable, quality service anywhere
you go.
• Factory-trained technicians.
• Ford Authorized Parts used with
every covered repair.
Rental Car Reimbursement
If your vehicle is kept overnight for
covered repairs, you are eligible for
rental car coverage, including
Bumper-to-Bumper warranty repairs,
or manufacturer ’s recalls.
Transferable Coverage
If you sell your vehicle before your
Ford Extended Service Plan coverage
expires, you can transfer any
remaining coverage to the new owner.
Whenever you’re ready to sell your car,
prospective buyers may feel better
about taking a risk on your used
vehicle. Ford Extended Service Plan
may add resale value!
Plus, exclusive 24/7 roadside
assistance, including:
• Towing, flat-tire change and
battery jump starts.
• Out-of-fuel and lock-out
assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi,
shuttle, rental car coverage and
emergency transportation.
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Ford Extended Service Plan (ESP)

Ford Extended Service Plan Can
Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of
your Ford Extended Service Plan
Service Contract. With a Ford Extend
Service Plan, you minimize your risk
for unexpected repair bills and rising
repair costs.
Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also
offers a Premium Maintenance Plan
that covers items that routinely wear
out.
The coverage is prepaid, so you never
have to worry about affording your
vehicle maintenance. It covers regular
checkups, routine inspections,
preventive care and replacement of
items that require periodic attention
for normal wear:
•
Wiper blades
• Spark plugs (except California)
• Clutch disc
• Brake pads and linings
• Shock absorbers
• Belts and hoses Contact your selling Ford or Lincoln
dealership today so they can
customize a Ford Extended Service
Plan that fits your driving lifestyle and
budget.
Interest Free Finance Options
Available
Take advantage of our installment
payment plan, just a 10% down
payment will provide you with an
affordable no interest, no-fee
payment opportunity.
For More Information
PROTECT YOURSELF FROM THE
RISING COST OF VEHICLE REPAIRS
WITH A FORD EXTENDED SERVICE
PLAN.
To learn more, call our Ford ESP
specialists at 800-367-3377, and
don't forget to ask about our interest
free payment program, allowing you
all the security and benefits Ford ESP
has to offer while paying over time.
your pre-approved with no credit
checks, no hassles!
Or, complete the information below
and mail to:
Ford ESP
P.O. Box 8072
Royal Oak, MI 48068-0039
Name (PLEASE PRINT)
APT.#
ADDRESS
335
Ford Extended Service Plan (ESP)

Name (PLEASE PRINT)
ZIP
STATE
CITY
E-MAIL
SERVICE PLANS (CANADA
ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service
Plan is the only service contract
backed by Ford Motor Company of
Canada, Limited. Depending on the
plan you purchase, Ford Extended
Service Plan provides benefits such
as:
• Rental reimbursement
• Coverage for certain maintenance
and wear items
• Protection against repair costs
after your New Vehicle Limited
Warranty Coverage expires
• Roadside Assistance benefits
There are several Ford Extended
Service Plans available in various time,
distance and deductible
combinations. Each plan is tailored to
fit your own driving needs, including
reimbursement for towing and rental. When you purchase Ford Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada and the United States,
provided by a network of participating
Ford Motor Company dealers. The
Lincoln Maintenance Protection Plan
is honored at authorized Lincoln
dealers.
Note:
Repairs performed outside of
Canada and the United States are not
eligible for Ford Extended Service Plan
coverage.
This information is subject to change.
For more information, visit your local
Ford of Canada dealer or www.ford.ca
to find the Ford Extended Service Plan
that is right for you.
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Ford Extended Service Plan (ESP)

GENERAL INFORMATION
WARNING
Driving while distracted can
result in loss of vehicle control,
accident and injury. Ford strongly
recommends that drivers use extreme
caution when using any device or
feature that may take their focus off
the road. Your primary responsibility
is the safe operation of the vehicle.
We recommend against the use of any
handheld device while driving,
encourage the use of voice-operated
systems when possible and that you
become aware of applicable state
and local laws that may affect use of
electronic devices while driving. Note:
Some features are not available
while the vehicle is moving.
Note: Your system is equipped with a
feature that allows you to access and
control audio features for 30 minutes
after the ignition has been turned off
(as long as no doors are opened).
This system uses a four-corner
strategy to provide quick access to
vehicle features and settings. The
comprehensive touchscreen provides
easy interaction with your cellular
phone, multimedia, climate control
and navigation system. The corners
display any active modes within those
menus, such as your phone being
connected or the climate
temperature. SETTINGS Press to select any of the following:
•
Clock
• Display
• Sound
• Vehicle
• Settings
• Help INFORMATION
Press to select any of the following:
• Services
• Travel Link
• Alerts
• Calendar
• Apps
PHONE
Press to select any of the following:
• Phone
• Quick Dial
• Phonebook
• History
• Messaging
• Settings
NAVIGATION
Press to select any of the following:
• My Home
• Favorites
• Previous Destinations
• Point of Interest
• Emergency
• Previous Starting Point
• Latitude/Longitude
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•
Street Address
• Intersection
• City Center
• Map
• Edit Route Cancel Route
• Freeway Entrance/Exit
ENTERTAINMENT
Press to select any of the following:
• AM
• FM
• SIRIUS
• CD
• USB
• BT Stereo
• SD Card
• A/V In
CLIMATE
Press to select any of the following:
• Driver Settings
• Recirculated Air
• Auto
• Dual
• Passenger Settings
• A/C
• Defrost HOME Press to access your home screen.
Depending on your vehicle
’s option
package and software, your screens
may vary in appearance from the
screens shown in this section. Your
features may also be limited
depending on your market. Check with
your authorized dealer for availability.
Using the Touch-Sensitive
Controls on Your System
To turn a feature on and off, just touch
the graphic with your finger. To get the
best performance from the
touch-sensitive controls:
• Make sure your hands are clean
and dry.
• Since the touchscreen operates
based on the touch of a finger, you
may have trouble using it if you are
wearing gloves.
• Use your bare finger to touch the
center of a touch-control graphic.
Touching off-center of the graphic
may cause a nearby control to turn
on or off.
• Do not press hard on the controls.
They are sensitive to light touch.
• Metal and other conductive
material should be kept away from
the surface of the touchscreen as
this may cause electronic
interference (i.e. control
activation).
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Depending on your vehicle and option
package, you may also have these
controls on your bezel:
•
Power: Turn the media (or climate
features) on or off.
• VOL: Increase or decrease the
volume.
• Fan: Increase or decrease the fan
speed.
• Seek and Tune buttons: Use as you
normally would in media modes.
• Eject: Eject a CD.
• SOURCE: Touch the word
repeatedly to see all available
media modes. The screen does not
change, but you see the media
change in the lower left status bar.
• SOUND: Touch the word to access
the Sound menu where you can
make adjustments to settings such
as: Bass, Midrange, Treble, Balance
and Fade, THX Deep Note Demo
(if equipped), DSP (if equipped),
Occupancy Mode (if equipped)
and Speed Compensated Volume.
• Hazard flasher: Press the button
to turn the hazard flashers on or
off.
Cleaning the Touchscreen
Display
Clean the display with a clean, soft
cloth such as one used for cleaning
glasses. If dirt or finger prints are still
visible, apply a small amount of
alcohol to the cloth. Do not pour or
spray alcohol onto the display. Do not
use detergent or any type of solvent
to clean the display. Support
The SYNC support team is available
to help you with any questions you are
not able to answer on your own.
Monday-Saturday, 8:30am-8:00pm.
In the United States, call:
1-888-270-1055
In Canada, call: 1-800-565-3673
Times are subject to change due to
holidays.
SYNC Owner Account
Why do I need a SYNC owner
account?
•
Required to activate Vehicle
Health Report and to view the
reports online.
• Required to activate the
subscription-based SYNC Services
and to personalize your Saved
Points and Favorites.
• Essential for keeping up with the
latest software downloads
available for SYNC.
• Access to customer support for
any questions you may have.
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Safety Information
WARNING
Driving while distracted can
result in loss of vehicle control,
accident and injury. Ford strongly
recommends that drivers use extreme
caution when using any device or
feature that may take their focus off
the road. Your primary responsibility
is the safe operation of the vehicle.
We recommend against the use of any
handheld device while driving,
encourage the use of voice-operated
systems when possible and that you
become aware of applicable state
and local laws that may affect use of
electronic devices while driving. When using SYNC:
•
Do not operate playing devices if
the power cords or cables are
broken, split or damaged. Carefully
place cords and cables where they
cannot be stepped on or interfere
with the operation of pedals, seats,
compartments or safe driving
abilities.
• Do not leave playing devices in the
vehicle during extreme conditions
as it could cause them damage.
See your device's user guide for
further information. •
Do not attempt to service or repair
the system. See your authorized
dealer.
• For your safety, some SYNC
functions are speed-dependent
and cannot be performed when
the vehicle is traveling at speeds
greater than 3 mph (5 km/h).
Make sure that you review your
device's user guide before using it with
SYNC.
Speed-Restricted Features
Some features of this system may be
too difficult to use while the vehicle is
in motion so they are restricted from
being modified unless the vehicle is
not moving. Some examples of these
are listed below:
• Screens that are too crowded with
information, such as Point of
Interest (POI) reviews and ratings,
SIRIUS Travel Link sports scores,
movie times, ski conditions, etc.
• Any action that requires using a
keyboard, such as entering a
navigation destination or editing
information.
• All lists are limited so the user can
view fewer entries (e.g., phone
contacts, recent phone call
entries).
Listed below are more specific
features that can only be modified
while the vehicle is not moving:
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Restricted Features
Pairing a Bluetooth phone
Cellular Phone
Adding phonebook contacts or uploading phone-
book contacts (from a USB)
List entries are limited for phone contacts and
recent phone call entries
Editing the keypad code
System Functionality
Enabling Valet Mode
Editing settings while the rear view camera or active
park assist are active
Editing wireless settings
Wi-Fi and Wireless
Editing the list of wireless networks
Playing video
Videos, Photos and
Graphics
Editing the screen's wallpaper or adding new wall-
paper
Composing text messages
Text Messages
Viewing received text messages
Editing preset text messages
Using the keyboard to enter a destination
Navigation
Demo navigation route
Adding or editing Address Book entries or Avoid
Areas
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