Page 625 of 688

6218-2. Steps to take in an emergency
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When trouble arises
One of the following may be the cause of the problem:
The 12-volt battery may be discharged. (P. 624)
One or both of the 12-volt battery terminals may be disconnected. (P.
504)
Contact any authorized Lexus dealer or repairer, or another duly qualified and
equipped professional if the problem cannot be repaired, or if repair proce-
dures are unknown.
When the hybrid system does not start, the following steps can be used as
an interim measure to start the hybrid system if the power switch is func-
tioning normally. Do not use this starting procedure except in cases of
emergency.
Set the parking brake.
Turn the power switch to ACCESSORY mode.
Press and hold the power switch for about 15 seconds while depressing
the brake pedal firmly.
Even if the hybrid system can be started using the above steps, the system
may be malfunctioning. Have the vehicle inspected by any authorized
Lexus dealer or repairer, or another duly qualified and equipped profes-
sional.
The interior lights and headlights do not turn on, or the horn does
not sound.
Emergency start function
1
2
3
Page 626 of 688
6228-2. Steps to take in an emergency
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If the electronic key does not operate properly
Use the mechanical key (P. 127)
in order to perform the following
operations:
Locks all the doors
Closes the windows
* (turn and
hold)
Unlocks all the doors
Opens the windows
* (turn and
hold)
*: These settings must be customized at any authorized Lexus dealer or repairer,
or another duly qualified and equipped professional.
If communication between the electronic key and vehicle is interrupted (P.
145) or the electronic key cannot be used because the battery is depleted, the
smart entry & start system and wireless remote control cannot be used. In
such cases, the doors can be opened and the hybrid system can be started by
following the procedure below.
Locking and unlocking the doors and key linked functions
1
2
3
4
Page 627 of 688

6238-2. Steps to take in an emergency
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8
When trouble arises
Depress the brake pedal.
Touch the Lexus emblem side of
the electronic key to the power
switch.
If any of the doors is opened or
closed while the key is being
touched to the switch, an alarm will
sound to indicate that the start func-
tion cannot detect the electronic key.
Press the power switch within 10 seconds of the buzzer sounding,
keeping the brake pedal depressed.
In the event that the hybrid system still cannot be operated, contact any
authorized Lexus dealer or repairer, or another duly qualified and
equipped professional.
Stopping the hybrid system
Set the parking brake, shift the shift position to P and press the power switch as
you normally do when stopping the hybrid system.
Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the elec-
tronic key battery be replaced immediately when the battery is depleted. (P.
530)
Alarm (if equipped)
Using the mechanical key to lock the doors will not set the alarm system.
If a door is unlocked using the mechanical key when the alarm system is set, the
alarm may be triggered. (P. 9 3 )
Changing power switch modes
Within 10 seconds of the buzzer sounding, release the brake pedal and press the
power switch.
The hybrid system does not start and modes will be changed each time the switch
is pressed. (P. 198)
Starting the hybrid system
1
2
3
Page 628 of 688
6248-2. Steps to take in an emergency
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If the 12-volt battery is discharged
If you have a set of jumper (or booster) cables and a second vehicle with a
12-volt battery, you can jump start your vehicle by following the steps
below.
Open the hood (P. 492) and
fuse box cover.
Open the exclusive jump starting
terminal cover.
The following procedures may be used to start the hybrid system if the
vehicle’s 12-volt battery is discharged.
You can also call any authorized Lexus dealer or repairer, or another duly
qualified and equipped professional.
1
2
Page 629 of 688
6258-2. Steps to take in an emergency
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8
When trouble arises
Connect the jumper cables according to the following procedure:
Connect a positive jumper cable clamp to the exclusive jump starting
terminal on your vehicle.
Connect the clamp on the other end of the positive cable to the positive
(+) battery terminal on the second vehicle.
Connect a negative cable clamp to the negative (-) battery terminal on
the second vehicle.
Connect the clamp at the other end of the negative cable to a solid, sta-
tionary, unpainted metallic point away from the exclusive jump starting
terminal and any moving parts, as shown in the illustration.3
1
2
3
4
Page 630 of 688

6268-2. Steps to take in an emergency
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Start the engine of the second vehicle. Increase the engine speed
slightly and maintain at that level for approximately 5 minutes to
recharge the 12-volt battery of your vehicle.
Open and close any of the doors of your vehicle with the power switch
off.
Maintain the engine speed of the second vehicle and start the hybrid
system of your vehicle by turning the power switch to ON mode.
Make sure the “READY” indicator comes on. If the indicator light
does not come on, contact any authorized Lexus dealer or repairer, or
another duly qualified and equipped professional.
Once the hybrid system has started, remove the jumper cables in the
exact reverse order from which they were connected.
Close the exclusive jump starting terminal cover, and reinstall the fuse
box cover to its original position.
Once the hybrid system starts, have the vehicle inspected at any autho-
rized Lexus dealer or repairer, or another duly qualified and equipped
professional as soon as possible.
Starting the hybrid system when the 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
To prevent 12-volt battery discharge
Turn off the headlights and the audio system while the hybrid system is off.
Turn off any unnecessary electrical components when the vehicle is running at
a low speed for an extended period, such as in heavy traffic.
When the 12-volt battery is removed or discharged
The hybrid system may not start. (P. 507)
If the 12-volt battery discharges while the shift position is in P, it may not be
possible to shift the shift position to other positions. In this case, the vehicle
cannot be towed without lifting both front wheels because the front wheels will
be locked. (P. 562)
When the 12-volt battery is reconnected, start the hybrid system and confirm
that the shift position can be changed to each position using the shift position
indicator.
Make sure that the key is not inside the vehicle when recharging or replacing
the 12-volt battery. The key may be locked in the vehicle if the alarm is acti-
vated. (P. 9 3 )
4
5
6
7
8
9
Page 631 of 688

6278-2. Steps to take in an emergency
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8
When trouble arises
Charging the 12-volt battery
The electricity stored in the 12-volt battery will discharge gradually even when
the vehicle is not in use, due to natural discharge and the draining effects of cer-
tain electrical appliances. If the vehicle is left for a long time, the 12-volt battery
may discharge, and the hybrid system may be unable to start. (The 12-volt bat-
tery recharges automatically while the hybrid system is operating.)
WA R N I N G
Avoiding 12-volt battery fires or explosions
Observe the following precautions to prevent accidentally igniting the flamma-
ble gas that may be emitted from the 12-volt battery:
Make sure each jumper cable is connected to the correct terminal and that it is
not unintentionally in contact with any other than the intended terminal.
Do not allow the other end of the jumper cable connected to the “+” terminal
to come into contact with any other parts or metal surfaces in the area, such as
brackets or unpainted metal.
Do not allow the + and - clamps of the jumper cables to come into contact
with each other.
Do not smoke, use matches, cigarette lighters or allow open flame near the
12-volt battery.
12-volt battery precautions
The 12-volt battery contains poisonous and corrosive acidic electrolyte, while
related parts contain lead and lead compounds. Observe the following precau-
tions when handling the 12-volt battery:
When working with the 12-volt battery, always wear safety glasses and take
care not to allow any battery fluids (acid) to come into contact with skin,
clothing or the vehicle body.
Do not lean over the 12-volt battery.
In the event that battery fluid comes into contact with the skin or eyes, imme-
diately wash the affected area with water and seek medical attention.
Place a wet sponge or cloth over the affected area until medical attention can
be received.
Always wash your hands after handling the 12-volt battery support, terminals,
and other battery-related parts.
Do not allow children near the 12-volt battery.
After recharging the 12-volt battery
Have the 12-volt battery inspected at any authorized Lexus dealer or repairer,
or another duly qualified and equipped professional as soon as possible.
If the 12-volt battery is deteriorating, continued use may cause the 12-volt bat-
tery to emit a malodorous gas, which may be detrimental to the health of pas-
sengers.
When replacing the 12-volt battery
P. 5 0 8
Page 632 of 688
6288-2. Steps to take in an emergency
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NOTICE
When handling jumper cables
When connecting the jumper cables, ensure that they do not become entangled
in the cooling fans or belt.
To prevent damaging the vehicle
The exclusive jump starting terminal is to be used when charging the 12-volt
battery from another vehicle in an emergency. It cannot be used to jump start
another vehicle.