2012 RENAULT PULSE Owners Manual

Dear Customer,
Congratulations on opting for a Renault product!
Your Renault product comes with a “Renault Complete Care” package.
As the name suggests, the package is designed to provide the best after \
sales service, whenever you may need it.
It is a part of assurance of the Quality and the commitment to customer \
satisfaction that comes built in with every Renault
product.
As a part of this Renault Complete Care package your vehicle is covered \
under Renault New Vehicle Warranty for
24 month or 50,000 kms, whichever occurs earlier from the date of delivery of the vehicle. In addition to that, your
vehicle will be covered under an extended warranty for a period of another 2 years or additional 30,000 kms, whichever
occurs earlier (i.e., for 48 months or 80,000 Kms, whichever occurs earlier, from the date of delivery of the vehicle).
Terms and conditions for the Renault New Vehicle Warranty can be found in your warranty document. The Extended Warranty
is governed by the same terms and conditions as envisaged in your Renault New Vehicle Warranty* (which shall form part and
parcel of this Extended Warranty) and offers you the same coverage. Additional Conditions other than as enumerated in the
Renault New Vehicle Warranty for the 4 years warranty are as follows:
• This contract is valid and effective from the date of delivery of vehicle.
• Following vehicles are excluded from warranty coverage: (a) Vehicles used in competition such as racing, taxis and
 
Registered Office: Renault India Pvt. Ltd. Plot 1, Siplot Industrial Estate, Mattur (Post), Sriperumbudur, Kancheepuram, Tamilnadu 602105, India. Email - [email protected] Toll Free Number - 1800 333 44444. 
 
Dear Customer,

Congratulations on opting for a Renault product!

Your Renault product comes with a “Renault Complete Care“ package.

As the name suggests, the package is designed to provide the best after sales service, whenever you may need it.

It is a part of assurance of the Quality and the commitment to customer satisfaction that comes built in with every Renault
product.

As a part of this Renault Complete Care package your vehicle is covered under Renault New Vehicle Warranty for 24 month
or 50,000 kms, whichever occurs earlier from the date of delivery of the vehicle. In addition to that, your vehicle will be
covered under an extended warranty for a period of another 2 years or additional 30,000 kms, whichever occurs earlier (i.e.,
for 48 months or 80,000 Kms, whichever occurs earlier, from the date of delivery of the vehicle).

Terms and conditions for the Renault New Vehicle Warranty can be found in your warranty document. The Extended
Warranty is governed by the same terms and conditions as envisaged in your Renault New Vehicle Warranty* (which shall
form part and parcel of this Extended Warranty) and offers you the same coverage. Additional Conditions other than as
enumerated in the Renault New Vehicle Warranty for the 4 years warranty are as follows:

This contract is valid and effective from the date of delivery of vehicle.

Following vehicles are excluded from warranty coverage:
(a) Vehicles used in competition such as racing, taxis and
(b) Vehicles that have been modified against Renault specification.
Tyre and battery are not covered under extended warranty.
Renault Roadside Assistance is included in the period of Renault New Vehicle Warranty and Extended W arranty and will
remain valid as long as the vehicle is used, serviced and maintained as per Renault“s Recommendations.

By signing this document, Renault authorized Dealer confirms that the delivered vehicle:

» Contains all the information for the customer as defined by Renault.
» Has been checked using the Renault accepted pre-delivery process.

By signing this document, customer confirms that He / She has read the conditions and accepted them.

Thank you for your trust!
 


Sumit Sawhney, Executive Director “ Sales & Marketing,
RENAULT India Private Limited

Customer signature and Date: ............................................... VIN Number (17 digits): ...............................................

Vehicle delivery date (DD/MM/YYYY): ...............................................
Dealers stamp & Signature
* Refer to terms & condition of warranty described in warranty document provided with your vehicle.

EXTENDED WARRANTY CERTIFICATE

(b) Vehicles that have been modified against Renault specification.
• Tyre and battery are not covered under extended warranty.
• Renault Roadside Assistance is included in the period of Renault New Vehicle Warranty and Extended Warranty and will
remain valid as long as the vehicle is used, serviced and maintained as per Renault’s Recommendations.
By signing this document, Renault authorized Dealer confirms that the delivered vehicle:
»»Contains all the information for the customer as defined by Renault.
»»Has been checked using the Renault accepted pre-delivery process.
By signing this document, customer confirms that He / She has read the conditions and accepted them.
Thank you for your trust!
RENAULT India Private Limited
Customer signature and Date: ...............................................
VIN Number (17 digits):
Vehicle delivery date (DD/MM/YYYY): ...............................................
Dealers stamp & Signature
* Refer to terms & condition of warranty described in warranty document provided with your vehicle.
Registered Office: Renault India Pvt. Ltd. Plot 1, Sipcot Industrial Estate, Mattur (Post), Sriperumbudur,
Kancheepuram, Tamilnadu 602105, India.
Email - [email protected] Toll Free Number - 1800 300 44444.

DELIVERY OF YOUR VEHICLEDealer Name
Dealer Address
FIRST NAME..............................................................\
........................................................ SUR NAME..............................................................\
..............
MODEL...................................................................\
...............................................................................................................................\
..........................
VEHICLE DELIVERED ON....................................................\
...........................................................BY........................................................................\
.......

» Was your vehicle presented to you as stated above?
YES NO
» Did your vehicle match your vehicle order?
YES NO
COMMENTS:
........................................................................\
...............................................................................................................................\
..............................
........................................................................\
...............................................................................................................................\
..............................
.......................................................................\
...............................................................................................................................\
.............................
........................................................................\
...............................................................................................................................\
.............................
Should you require any further details regarding the vehicle handover or\
if you have any questions relating to your vehicle, please do not hesitate to
contact your Sales or Delivery Advisor.
FRONT OF THE VEHICLE
Eg. Servicing details, Checking the levels,...
FRONT PASSENGER SIDE
Eg. Disconnecting the passenger airbag
(to fit a child seat to the front seat), …
REAR OF THE VEHICLE
Eg. Location of the spare wheel, tool kit, …
REAR SEATS
Eg . Child safety (Isofix fixing point), Modularity of the seats,….\
DRIVING POSITION
Eg. Adjusting the driving position. Use of the instrument panel and
controls. Specific points relating to your vehicle.
Eg: Programming the radio, blue tooth, automatic illumination of the
headlights, etc,…
DEALER SERVICES / DEPARTMENTS
WARRANTY AND MAINTENANCE CONDITIONS
Eg. Warranty and maintenance documents (Service sheet or warranty
& maintenance booklets), maintenance stamps...
ISSUED WITH 15
PRESENTATION AND EXPLANATION
2
6
48
37
ENJOY DRIVING YOUR NEW RENAULT!
CUSTOMER SIGNATURE
DELIVERY ADVISOR SIGNATURE
1
st EXEMPLARY : CUSTOMER
2
nd EXEMPLARY : DELIVERY ADVISOR
Two set of keys / Smart access card
Tool kit
Spare tyre
Vehicle invoice
Insurance cover note
Registration document
Vehicle manual / Quick guide

DELIVERY OF YOUR VEHICLEDealer Name
Dealer Address
FIRST NAME..............................................................\
........................................................ SUR NAME..............................................................\
..............
MODEL...................................................................\
...............................................................................................................................\
..........................
VEHICLE DELIVERED ON....................................................\
...........................................................BY........................................................................\
.......

» Was your vehicle presented to you as stated above?
YES NO
» Did your vehicle match your vehicle order?
YES NO
COMMENTS:
........................................................................\
...............................................................................................................................\
..............................
........................................................................\
...............................................................................................................................\
..............................
.......................................................................\
...............................................................................................................................\
.............................
........................................................................\
...............................................................................................................................\
.............................
Should you require any further details regarding the vehicle handover or\
if you have any questions relating to your vehicle, please do not hesitate to
contact your Sales or Delivery Advisor.
FRONT OF THE VEHICLE
Eg. Servicing details, Checking the levels,...
FRONT PASSENGER SIDE
Eg. Disconnecting the passenger airbag
(to fit a child seat to the front seat), …
REAR OF THE VEHICLE
Eg. Location of the spare wheel, tool kit, …
REAR SEATS
Eg . Child safety (Isofix fixing point), Modularity of the seats,….\
DRIVING POSITION
Eg. Adjusting the driving position. Use of the instrument panel and
controls. Specific points relating to your vehicle.
Eg: Programming the radio, blue tooth, automatic illumination of the
headlights, etc,…
DEALER SERVICES / DEPARTMENTS
WARRANTY AND MAINTENANCE CONDITIONS
Eg. Warranty and maintenance documents (Service sheet or warranty
& maintenance booklets), maintenance stamps...
ISSUED WITH
1
5
PRESENTATION AND EXPLANATION
2
6
4 8
3
7
ENJOY DRIVING YOUR NEW RENAULT!
CUSTOMER SIGNATURE
DELIVERY ADVISOR SIGNATURE
1
st EXEMPLARY : CUSTOMER
2
nd EXEMPLARY : DELIVERY ADVISOR
Two set of keys / Smart access card
Tool kit
Spare tyre
Vehicle invoice
Insurance cover note
Registration document
Vehicle manual / Quick guide