When you select:You can:
Media Device
Information Displays information about the device, if
connected and available.
Text Display Allows you to choose how you would like the
information to display on-screen.
To view song information such as Title, Artist, File, Folder, Album, and
Genre, touch the on-screen album art.
You can also press What’s Playing?to hear how the system pronounces
the current band and song. This can be helpful when using voice
commands to make sure the system correctly plays your request.
SD Card and USB Voice Commands
If you are listening to a USB device or an SD card, press the
voice button on the steering wheel controls. When prompted,
say any of the commands in the following chart.
If you are not listening to a USB device or an SD card, press the voice
button and, after the tone, say “USB” or “SD card”, then any of the
commands in the following chart.
“USB” or “SD CARD”
“Browse”1“Play podcast episode
“Next” “Play similar music”
“Pause” “Play song
2
“Play album
“Play all” “Play video
“Play artist
“Play audiobook
“Play author
“Play composer
“Play folder
“Play genre
“Play movie
2“Shuffle”
“Play music video
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5. When prompted on your phone’s display, enter the six-digit PINprovided by SYNC in the radio display. The display indicates when
the pairing is successful.
6. The system asks you if you want to download your phone book.
Depending on your phone’s capability, you may be prompted with
additional options. For more information on your phone’s capability, refer
to your phone’s user guide and visit the website.
Pairing Subsequent Phones
Note: Make sure the vehicle ignition and radio are turned on and that
the transmission is in P (Park).
1. Press the Menu icon > Settings > Phone > Bluetooth Devices > Add Device.
2. Make sure that Bluetooth is set to ON and that your cellular phone is in the proper mode. Refer to your phone’s user guide if necessary.
3. When prompted on your phone’s display, enter the six-digit PIN provided by SYNC on the screen. The display indicates when the
pairing is successful.
4. The system asks you if you want to download your phone book.
Depending on your phone’s capability, you may be prompted with
additional options. For more information on your phone’s capability, refer
to your phone’s user guide and visit the website.
Making Calls
Press the voice button. When prompted, say “Call
say “Dial”, then the desired number.
To end the call or exit phone mode, press and hold the phone
button.
Receiving Calls
During an incoming call, an audible tone sounds. Call information
appears in the display if it’s available. Accept the call by pressing Accept on the touchscreen or by
pressing the phone button on your steering wheel controls.
Reject the call by pressing Reject on the touchscreen or by pressing and
holding the phone button on your steering wheel controls.
Ignore the call by doing nothing. SYNC logs it as a missed call.
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When you select:You can:
Call History Access any previously dialed, received or
missed calls while your Bluetooth-enabled
phone was connected to SYNC. You can also
choose to save these to your Favorites or
Quick Dial.
This is a phone-dependent feature. If your
phone does not support downloading call
history using Bluetooth, SYNC keeps track of
calls made with the SYNC system.
Messaging send text messages using your touchscreen.
Refer toText messaging later in this section.
Settings Access various phone settings such as
Bluetooth on or off, Manage your Phone Book
and more. Refer toPhone settingslater in
this section.
Text Messaging
Note: Downloading and sending text messages using Bluetooth are
phone-dependent features.
Note: Certain features in text messaging are speed-dependent and
cannot be completed when the vehicle is traveling at speeds over 5 mph
(8 km/h).
Note: SYNC does not download read text messages from your phone.
You can send and receive text messages using Bluetooth, read them
aloud and translate text messaging acronyms such as LOL.
1. Touch the top left corner of the display to access the phone menu.
2. Select Messaging.
3. Choose from the following:
• Listen (speaker icon)
• Dial
• Send Text
• View
• Delete
• Delete all
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Composing a Text Message
Note:This is a speed-dependent feature and cannot be completed when
the vehicle is traveling at speeds over 5 mph (8 km/h).
Note: Downloading and sending text messages using Bluetooth are
phone-dependent features.
1. Touch the top left corner of the display to access the phone menu.
2. Press Messaging > Send Text.
3. You can select Edit Text and use the system keyboard to create a text message or select from the following options:
Pre-defined text message options
Call me later
Can you give me a call?
I just left, I’ll be there soon
I’ll call you back in a few minutes I’ll call you when I get there
I’m ahead of schedule, so I’ll be there early I’m on my wayI’m outside
I’m running a few minutes late LOLNo
OK
Stuck in traffic ThanksYe s
Receiving a Text Message
Note: If you select View and your vehicle is traveling over 5 mph
(8 km/h), the system offers to read the message to you instead of
allowing you to view it while driving.
When a new message arrives, an audible tone sounds and the screen
displays a pop-up with the caller name and ID, if supported by your
phone. You can press:
• View to view the text message.
• Listen for SYNC to read the message to you.
• Dial to call the contact.
• Ignore to exit the screen.
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Phone Settings
Press Phone > Settings, or the Menu icon > Settings > Phone, then
select from the following settings:
If you select:You can:
Bluetooth Devices Connect, disconnect, add or delete a device, as
well as save it as a favorite.
Bluetooth on/off Turn Bluetooth on or off.
Do not disturb Have all calls go directly to your voice mail and
not ring in the vehicle cabin. With this feature
turned on, text message notifications are also
suppressed and do not ring inside the cabin.
911 Assist Turn 911 Assiston or off. Refer to 911
Assist in theSYNC Services and
Applications section.
Phone ringer Select what ring tone you would like to hear
when you receive a call. Choose from possible
system ring tones, your currently paired
phone’s ring tone, a beep, text-to-speech or if
you would like the notification to be silent.
Text message
notification Select how you would like to be notified when
you receive a text message, if supported by
your phone. Choose from possible system alert
tones, text-to-speech or silent.
Internet Data
Connection
*Use this screen to make adjustments to your
internet data connection. Select to make your
connection profile with the PAN (personal area
network) or to turn off your connection. You
can also choose to make adjustments to your
settings or have the system always connect,
never connect when roaming or query on
connect. Press ? for additional information.
Manage Phonebook Access features such as automatic phonebook
download, re-download your phonebook, add
contacts from your phone as well as delete or
upload your phonebook.
Display call history Display call history.
*If compatible.
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2. Follow the voice prompts to select your Destination. After the routedownload is complete, the phone call is automatically ended.
If your vehicle is not equipped with the navigation feature:
• Turn-by-turn directions appear in the infotainment display, in the
status bar of your touchscreen system and also on the SYNC Services
screen. You also receive driving instructions from audible prompts.
• When on an active route, you can select Route Summary or Route
Status using the touchscreen controls or voice commands to view the
Route summary turn list or the Route Status ETA. You can also turn
voice guidance on or off, cancel the route or update the route.
If you miss a turn, SYNC automatically asks if you want the route
updated. Just say, “Yes” when prompted and a new route will be
delivered to your vehicle.
If your vehicle is equipped with the navigation feature, SYNC Services
downloads your requested destination to the navigation system. The
navigation system then calculates the route and provides driving
instructions. Refer to the Navigation Featuressection for more
information.
Disconnecting from SYNC Services
1. Press and hold the phone button on the steering wheel.
2. Say “Goodbye” from the SYNC Services main menu.
SYNC Services Quick Tips
Personalizing You can personalize your services feature to
provide quicker access to your most used or
favorite information. You can save address
points such as, work or home. You can also
save favorite information like sports teams,
such as Detroit Lions, or a news category. To
learn more, log onto www.SYNCMyRide.com.
Push to interrupt Press the voice button at any time (while you
are connected to SYNC TDI Services) to
interrupt a voice prompt or an audio clip
(such as a sports report) and say your voice
command.
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Additional sports-related voice commands
“Baseball headlines” “My team headlines”
“Baseball schedule” “My teams schedule”
“Baseball scores” “My teams scores”
“College basketball schedule” “NBA headlines”
“College basketball scores” “NBA schedule”
“College football headlines” “NBA scores”
“College football schedule” “NFL headlines”
“College football scores” “NFL schedule”
“Golf headlines” “NFL scores”
“Golf leaderboard” “NHL headlines”
“Golf schedule” “NHL schedule”
“MLS headlines” “NHL scores”
“MLS schedule” “WNBA headlines”
“MLS scores” “WNBA schedule”
“Motor sports headlines” “WNBA scores”
“Motor sports order” “Help”
“Motor sports schedule”
Notifications Press the information button, then select Notifications. You can
select a message and choose to:
• View the complete message
• Delete the message
• Delete All messages
This screen displays any system messages such as an SD card fault, etc.
Note: The system alerts you to any messages by turning the information
icon yellow. When the messages are read or deleted, the icon returns to
white.
Calendar
Press the information button, then select Calendar. You can
view the current calendar by day, week or month.
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911 Assist(If Equipped)
WARNING:Unless the 911 Assist setting is set on prior to a
crash, the system will not dial for help which could delay
response time, potentially increasing the risk of serious injury or death
after a crash.
WARNING: Do not wait for 911 Assist to make an emergency
call if you can do it yourself. Dial emergency services
immediately to avoid delayed response time which could increase the
risk of serious injury or death after a crash. If you do not hear 911
Assist within five seconds of the crash, the system or phone may be
damaged or non-functional.
WARNING: Always place your phone in a secure location in the
vehicle so it does not become a projectile or get damaged in a
collision. Failure to do so may cause serious injury to someone or damage
the phone which could prevent 911 Assist from working properly.
Note: SYNC 911 Assist feature must be set on prior to the incident.
Note: Before setting this feature on, ensure that you read the 911 Assist
privacy notice later in this section for important information.
Note: If 911 Assist is turned on or off by any user, that setting applies
for all paired phones. If 911 Assist is turned off, a voice message plays
and/or a display message/icon comes on when the vehicle is started after
a previously paired phone connects.
Note: Every phone operates differently. While SYNC 911 Assist works
with most cellular phones, some may have trouble using this feature.
If a crash deploys an airbag or activates the fuel pump shut-off, your
SYNC-equipped vehicle may be able to contact emergency services by
dialing 911 through a paired and connected Bluetooth-enabled phone.
For more information about 911 Assist, visit www.SYNCMyRide.com or
www.syncmaroute.ca.
• For information on airbag deployment, refer to the Supplementary
Restraints System chapter.
• For information on the fuel pump shut-off, refer to the Roadside
Emergencies chapter.
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