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Phone Voice CommandsPress the voice button on the steering wheel controls. After the
tone, say any of the following commands:
“PHONE”
“Bluetooth off” “Hold call off”1
“Bluetooth on” “Hold on”1
“Call”“Join calls”1
“Call ”“Listen to text messages”
“Call at home” “Messages”2
“Call at work”“Mute call”1
“Call on cell”“Pair phone”
“Call on other” “Privacy on”1
“Call voicemail”“Reply to text messages”
“Dial” “Turn ringer off”
“Do not disturb off” “Turn ringer on”
“Do not disturb on” “Un-mute call”
1
“Forward text messages” “Help”
“Go to hands free”1
1
These commands are only available during an active call.
2If you have said “Messages”, refer to the following “Messages” chart.
“MESSAGES” “Call”
“Forward text messages”
“Listen to text message <#>” “Listen to text messages”“Reply to text messages” “Help”
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INFORMATION
Under the Information menu, you can access features such as SYNC
Services, SIRIUS Travel Link™ and SYNC Apps or view your calendar
and system notifications.
If your vehicle is equipped with the navigation system, press the “i”
(Information) button to access these features. If your vehicle is not
equipped with the navigation system, press the corner of the
touchscreen with the green tab.
SYNC Services (If Equipped, U.S. Only)
Note: SYNC Services requires activation prior to use. Visit
www.SYNCMyRide.com to register and check your eligibility for
complimentary services. Standard phone and message rates may apply.
Subscription may be required. You must also have the active SYNC
Services Bluetooth-enabled cellular phone paired and connected to the
system in order to connect to, and use, SYNC Services. Refer to the
Phone section for pairing instructions.
Note: This feature does not function properly if you have enabled caller
ID blocking on your mobile phone. Make sure your mobile phone is not
blocking caller ID before using SYNC Services.
Note: The driver is ultimately responsible for the safe operation of the
vehicle, and therefore, must evaluate whether it is safe to follow the
suggested directions. Any navigation features are provided only as an aid.
Make your driving decisions based on your observations of local
conditions and existing traffic regulations. Do not follow the route
suggestions if doing so would result in an unsafe or illegal maneuver, if
you would be placed in an unsafe situation, or if you would be directed
into an area that you consider unsafe. Maps used by this system may be
inaccurate because of errors, changes in roads, traffic conditions or
driving conditions.
Note: When you connect, the service uses GPS technology and advanced
vehicle sensors to collect the vehicle’s current location, travel direction
and speed to help provide you with the directions, traffic reports, or
business searches you request. Further, to provide the services you
request and for continuous improvement, the service may collect and
record call details and voice communications. For more information, see
SYNC Services Terms and Conditions at www.SYNCMyRide.com. If you
do not want Ford or its service providers to collect the vehicle travel
information or other information identified in the Terms and Conditions,
do not activate or use the service.
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SYNC Services uses advanced vehicle sensors, integrated GPS technology
and comprehensive map and traffic data, to give you personalized traffic
reports, precise turn-by-turn directions, business search, news, sports,
weather and more. For a complete list of services, or to learn more,
please visit www.SYNCMyRide.com.
Connecting to SYNC Services Using Voice Commands
1. Press the voice button.
2. When prompted, say “Services”. This initiates an outgoing call toSYNC Services using your paired and connected Bluetooth-enabled
cellular phone.
3. Once you’re connected to the service, follow the voice prompts to request the desired service such as “Traffic” or “Directions”. You can
also say “What are my choices?” to receive a complete list of available
services from which to choose.
4. Say “Services” to return to the services main menu or for help, say “Help”.
Connecting to SYNC Services Using the Touchscreen
If your vehicle is equipped with the navigation system, press the
Information button.
If your vehicle is not equipped with the navigation system, press the
green tab on your touchscreen.
1. Select Connect to Services to initiate an outgoing call to SYNCServices using your phone.
2. Once connected, follow the voice prompts to request your desired Service such as Traffic or Directions. You can also say “What are my
choices?” to receive a complete list of available services from which
to choose.
3. To return to the services menu, say “Services” or for help, say “Help”.
Receiving Turn-by-Turn Directions
1. When connected to SYNC Services, say “Directions” or “Business Search”. To find the closest business or type of business to your
current location just say “Business Search” and then “Search Near
Me”. If you need further assistance in finding a location you can say
“Operator” at any time within a Directions or Business search to
speak with a live operator. You may also be prompted to speak with
an operator. The live operator can assist you by searching for
businesses by name or by category, residential addresses by street
address or by name or specific street intersections. Operator Assist is
a feature of your SYNC Services subscription. For more information
on Operator Assist visit www.SYNCMyRide.com/support.
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2. Follow the voice prompts to select your Destination. After the routedownload is complete, the phone call is automatically ended.
If your vehicle is not equipped with the navigation feature:
• Turn-by-turn directions appear in the infotainment display, in the
status bar of your touchscreen system and also on the SYNC Services
screen. You also receive driving instructions from audible prompts.
• When on an active route, you can select Route Summary or Route
Status using the touchscreen controls or voice commands to view the
Route summary turn list or the Route Status ETA. You can also turn
voice guidance on or off, cancel the route or update the route.
If you miss a turn, SYNC automatically asks if you want the route
updated. Just say, “Yes” when prompted and a new route will be
delivered to your vehicle.
If your vehicle is equipped with the navigation feature, SYNC Services
downloads your requested destination to the navigation system. The
navigation system then calculates the route and provides driving
instructions. Refer to the Navigation Featuressection for more
information.
Disconnecting from SYNC Services
1. Press and hold the phone button on the steering wheel.
2. Say “Goodbye” from the SYNC Services main menu.
SYNC Services Quick Tips
Personalizing You can personalize your services feature to
provide quicker access to your most used or
favorite information. You can save address
points such as, work or home. You can also
save favorite information like sports teams,
such as Detroit Lions, or a news category. To
learn more, log onto www.SYNCMyRide.com.
Push to interrupt Press the voice button at any time (while you
are connected to SYNC TDI Services) to
interrupt a voice prompt or an audio clip
(such as a sports report) and say your voice
command.
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SYNC Services Quick Tips
Portable Your subscription is associated with your
Bluetooth-enabled cellular phone number, not
your VIN (Vehicle Identification Number). You
can pair and connect your phone to any
vehicle equipped with Traffic, Directions and
Information and continue enjoying your
personalized services.
SYNC Services Voice Commands When a route has been downloaded (non-navigation systems),
press the voice button on the steering wheel controls. When
prompted, say any of the following commands:
“SERVICES”
“Cancel route”
“Navigation voice off” “Navigation voice on” “Next turn”
“Route status”
“Route summary” “Services”
“Update route” “Help”
SIRIUS Travel Link (If Equipped and If Activated)
WARNING: Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device or feature that may
take their focus off the road. Your primary responsibility is the safe
operation of the vehicle. We recommend against the use of any
handheld device while driving, encourage the use of voice-operated
systems when possible and that you become aware of applicable state
and local laws that may affect use of electronic devices while driving.
Note: In order to use SIRIUS Travel Link, your vehicle must be equipped
with navigation and your navigation SD card must be in the SD card slot.
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Note:A paid subscription is required to access and use these features.
Go to www.siriusxm.com/travellink for more information.
Note: Visit www.siriusxm.com/traffic# and click on “Coverage map and
details” for a complete listing of all traffic areas covered by SIRIUS
Travel Link.
Note: Neither SIRIUS nor Ford is responsible for any errors or
inaccuracies in the SIRIUS Travel Link services or its use in vehicles.
SIRIUS Travel Link (if activated) can help you locate the best gas prices,
find movie listings, get current traffic alerts, access the current weather
map, get accurate ski conditions and scores to current sports games.
Press the information button and then select Sirius Travel Link,
then choose from any of the following services:
When you select: You can:
Traffic On Route Identify traffic incidents on your route, nearby
your vehicle’s current location or near any of
your favorite places (if programmed).
Traffic Nearby
Fuel Prices
View fuel prices at stations close to your
vehicle’s location or on an active navigation
route.
Weather View the nearby weather, current weather, or
the 5–day forecast for the chosen area. Select
Map to see the weather map which can show
storms, radar information, charts and winds.
Select Area to select from a listing of weather
locations.
Sports Info. View scores and schedules from a variety of
sports. You can also save up to 10 favorite
teams for easier access. The score
automatically refreshes when a game is in
progress.
Movie Listings View nearby movie theaters and their show
times (if available).
Ski Conditions View ski conditions for a specific area.
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SIRIUS Travel Link Voice Commands
Note:In order to use SIRIUS Travel Link, your vehicle must be equipped
with navigation and your navigation SD card must be in the SD card slot.
Press the voice button and when prompted, say any of the
following:
“Sirius travel link”
“5–day weather forecast” “Fuel prices”
“Movie listings”
“Sports headlines”*
“Sports schedules”
*
“Sports scores”* “Traffic”
“Weather”
“Weather map” “Help”
*If you have said, “Sports headlines”, “Sports schedules” or “Sports
scores”, you may say any of the commands in the following chart:
Sports-related commands
“Baseball”
“College basketball” “College football” “Golf”
“MLS”
“My teams” “NBA”“NFL”
“NHL”
“WNBA” “Help”
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Additional sports-related voice commands
“Baseball headlines” “My team headlines”
“Baseball schedule” “My teams schedule”
“Baseball scores” “My teams scores”
“College basketball schedule” “NBA headlines”
“College basketball scores” “NBA schedule”
“College football headlines” “NBA scores”
“College football schedule” “NFL headlines”
“College football scores” “NFL schedule”
“Golf headlines” “NFL scores”
“Golf leaderboard” “NHL headlines”
“Golf schedule” “NHL schedule”
“MLS headlines” “NHL scores”
“MLS schedule” “WNBA headlines”
“MLS scores” “WNBA schedule”
“Motor sports headlines” “WNBA scores”
“Motor sports order” “Help”
“Motor sports schedule”
Notifications Press the information button, then select Notifications. You can
select a message and choose to:
• View the complete message
• Delete the message
• Delete All messages
This screen displays any system messages such as an SD card fault, etc.
Note: The system alerts you to any messages by turning the information
icon yellow. When the messages are read or deleted, the icon returns to
white.
Calendar
Press the information button, then select Calendar. You can
view the current calendar by day, week or month.
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