Resetting the maintenance service
indicator
In the event that the maintenance service on
your vehicle is not carried out at an authorized
Mercedes-Benz Center, you can have the
maintenance service indicator reset.
The automotive maintenance facility carrying
out the maintenance service will find the
information for resetting the maintenance
service indicator in the maintenance-relevant
literature for your vehicle.
Such literature is available at any authorized
Mercedes-Benz Center or directly from
Mercedes-Benz.
! If the maintenance service indicator was
reset inadvertently, have an authorized
Mercedes-Benz Center correct it.
Only reset the maintenance service
indicator if the proper maintenance service
has been performed. Not following the
proper maintenance service as described
in the Maintenance Booklet will result in
engine damage and/or other vehicle
damage not covered by the Mercedes-Benz
Limited Warranty.
Vehicle care
Cleaning and care of the vehicle
Notes
Regular and proper care will help to maintain
the value of your vehicle.
GWarning!
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the
particular container. Always open your
vehicle’s doors or windows when cleaning the
inside.
Never use fluids or solvents that are not
designed for cleaning your vehicle.
Always lock away cleaning products and keep
them out of reach of children.
! When cleaning the vehicle, do not use
scouring agents. Never apply strong force
and only use a soft, wet cloth or sponge.
Otherwise you may scratch or damage the
surface to be cleaned.
While in operation, even while parked, your
vehicle is subjected to varying external
influences which, if gone unchecked, can
attack the paintwork as well as the vehicle
underbody and cause lasting damage.
Such damage is caused not only by extreme
and varying climatic conditions, but also by:
R Air pollution
R Road salt
R Tar
R Gravel and stone chipping
To avoid paint damage, you should
immediately remove:
R Grease and oil
R Fuel
R Coolant
R Brake fluid
R Bird droppings
R Insects
R Tree resins etc.
Frequent washing reduces and/or eliminates
the aggressiveness and potency of the above
adverse influences.
More frequent washings are necessary to
deal with unfavorable conditions:
R near the ocean
R in industrial areas (smoke, exhaust
emissions)
R during winter operation
You should check your vehicle from time to
time for stone chipping or other damage. Any
damage should be repaired as soon as
possible to prevent corrosion.
In doing so, do not neglect the underbody of
the vehicle. A prerequisite for a thorough
check is a washing of the underbody followed
by a thorough inspection. Damaged areas
need to be re-undercoated.354Vehicle careOperation
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Vehicle equipment ............................362
Where will I find...? ...........................362
Vehicle status messages in the
multifunction display .......................364
What to do if... ................................... 388
Unlocking/locking manually ...........397
Replacing SmartKey battery ............399
Replacing bulbs ................................. 400
Replacing wiper blades ....................400
Flat tire .............................................. 402
Wheel change .................................... 405
Battery ............................................... 410
Jump starting .................................... 413
Towing the vehicle ............................415
Fuses .................................................. 417361Practical hintsBA 197 USA, CA Edition A 2011; 1; 27, en-UShereepeVersion: 3.0.3.52010-03-24T15:31:10+01:00 - Seite 361
Vehicle equipment
iThis Operator’s Manual describes all
features, standard or optional, potentially
available for your vehicle at the time of
purchase. Please be aware that your
vehicle might not be equipped with all
features described in this manual.
Where will I find...?
First aid kit
iCheck expiration dates and contents for
completeness at least once a year and
replace missing/expired items.
The first aid kit is located in the storage
compartment on the driver’s side in the trunk.
XTurn lock ; by 90° in direction of the
arrow.
XRemove cover :.XRemove the first aid kit.
Vehicle tool kit
The TIREFIT kit and part of the vehicle tool kit
are located in the storage compartment on
the driver’s side in the trunk.
XOpen the storage compartment on the
driver’s side (Y page 362).
XRemove the first aid kit.:TIREFIT kit;Alignment bolt=TIREFIT container?Collapsible wheel chockAPair of gloves
The jack and part of the vehicle tool kit are
located in the storage compartment below
the trunk floor.
XPull out the storage compartment cover at
strap B.CJackDHook and loop fastenerEStorage well casing362Where will I find...?Practical hints
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XTo remove jack C from storage well casing
E, loosen hook and loop fastener D.
XRemove jack C with storage well casing
E.
FFuse chartGWheel wrenchHTowing eye bolt
Collapsible wheel chock
The collapsible wheel chock serves to secure
the vehicle, e.g. while changing a wheel.
XTake the collapsible wheel chock from the
vehicle tool kit (Y page 362).
XSetting up: Tilt both plates upward :.XFold the lower plate outward ;.XGuide the tabs of the lower plate all the way
into the openings of base plate =.
For information on where to place wheel
chocks when changing a wheel, see
“Preparing the vehicle” (Y page 405).
Jack GWarning!
Only use the jack supplied with your vehicle
to lift the vehicle briefly for wheel changes. If
you use the jack for any other purpose, you or
others could be injured, as the jack is
designed only for the purpose of changing a
wheel.
When using the jack, observe the safety notes
in the “Removing the wheel” section and the
notes on the jack.
XTake the jack from the vehicle tool kit
(Y page 362).
Storage position
XTurn the crank handle in the direction of
arrow as far as it will go.
Operational position
XTurn the crank handle clockwise.Where will I find...?363Practical hintsBA 197 USA, CA Edition A 2011; 1; 27, en-UShereepeVersion: 3.0.3.52010-03-24T15:31:10+01:00 - Seite 363Z
Display messagesPossible causes/consequences and M Solutions$
(USA only) J
(Canada only)
ABS and ESC
Inoperative See
Operator's ManualIn addition, the yellow ESC warning lamp ÷, the yellow ESC OFF
warning lamp å, and the yellow ABS indicator lamp ! come
on.
The brake system is still functioning normally but due to a
malfunction, the ABS, the BAS, the ESC, and the hill-start assist
system are unavailable.XContinue driving with added caution. Wheels may lock during
hard braking, reducing steering capability. XAdjust driving to be consistent with reduced braking
responsiveness.XHave the system checked at an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions increases the risk of an
accident.
$
(USA only) J
(Canada only)
ABS and ESC
Currently
Unavailable See
Operator's ManualIn addition, the yellow ESC warning lamp ÷, the yellow ESC OFF
warning lamp å, and the yellow ABS indicator lamp ! come
on.
The brake system is still functioning normally but due to a
malfunction, the ABS, the BAS, the ESC, and the hill-start assist
system are unavailable.XContinue driving with added caution. Wheels may lock during
hard braking, reducing steering capability.XAdjust driving to be consistent with reduced braking
responsiveness.
When the voltage is above the required value again, the ABS, the
BAS, the ESC, and the hill-start assist system are operational again
and the message should disappear.
If the message does not disappear:
XHave the alternator and the battery checked.
Failure to follow these instructions increases the risk of an
accident.
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Display messagesPossible causes/consequences and M Solutions$
(USA only) J
(Canada only)
EBD, ABS, and ESC
Inoperative See
Operator's ManualIn addition, the yellow ESC warning lamp ÷, the yellow ESC OFF
warning lamp å, and the yellow ABS indicator lamp ! come
on and an acoustic warning sounds.
The brake system is still functioning normally but due to a
malfunction, the ABS, the BAS, the EBP, and the ESC are
unavailable. XContinue driving with added caution. Wheels may lock during
hard braking, reducing steering capability.XAdjust driving to be consistent with reduced braking
responsiveness.XHave the system checked at an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions increases the risk of an
accident.
F
(USA only) !
(Canada only)
Release Parking
BrakeIn addition, the red indicator lamp for the electronic parking brake
flashes and an acoustic warning sounds.
You are driving with the electronic parking brake engaged, or you
are carrying out an emergency brake maneuver with the electronic
parking brake ( Y page 261).XRelease electronic parking brake.
or
XDrive off carefully.
or
XRelease the handle for electronic parking brake.372Vehicle status messages in the multifunction displayPractical hints
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Safety systemsDisplay messagesPossible causes/consequences and M Solutions÷
ESC Inoperative
See Operator's
ManualIn addition, the yellow ESC warning lamp ÷ and the yellow ESC
OFF warning lamp å come on.
The brake system is still functioning normally but due to a
malfunction, the BAS, the ESC, and the hill-start assist system are
unavailable. XContinue driving with added caution. Wheels may lock during
hard braking, reducing steering capability.XAdjust driving to be consistent with reduced braking
responsiveness.XHave the system checked at an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions increases the risk of an
accident.
÷
ESC Currently
Unavailable See
Operator's ManualIn addition, the yellow ESC warning lamp ÷ and the yellow ESC
OFF warning lamp å come on.
The self-diagnosis may not be completed yet.
The brake system is still functioning normally but without the BAS,
the ESC, and the hill-start assist system available.XDrive a short distance with added caution at a vehicle speed of
above 12 mph (20 km/h).
When the message disappears, the ESC is available again.
If the message does not disappear:
XContinue driving with added caution. Wheels may lock during
hard braking, reducing steering capability.XAdjust driving to be consistent with reduced braking
responsiveness.XHave the system checked at an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions increases the risk of an
accident.
G
Tele Aid
InoperativeOne or more main functions of the mbrace system are
malfunctioning.XHave the mbrace system checked at an authorized Mercedes-
Benz Center.Vehicle status messages in the multifunction display377Practical hintsBA 197 USA, CA Edition A 2011; 1; 27, en-UShereepeVersion: 3.0.3.52010-03-24T15:31:10+01:00 - Seite 377Z
Display messagesPossible causes/consequences and M SolutionsÑ
Rear Spoiler
Control System
InoperativeThe Trunk Wing does not retract to its home position completely
and will extend again if possible.
If movement of the Trunk Wing is blocked, for example by ice:XMake sure to eliminate the cause for the blockage.XTurn off the engine and lock the vehicle.XAfter a few minutes, start the engine.
The Trunk Wing will move to its home position.
If the problem still persists or the cause cannot be identified:
XContact an authorized Mercedes-Benz Center.Ñ
Rear Spoiler
Inoperative Limit
125 mphThe Trunk Wing does not extend into its end position completely.
It will only extend as far as possible.
The vehicle speed is limited to 125 mph (200 km/h).
If movement of the Trunk Wing is blocked, for example by ice:XMake sure to eliminate the cause for the blockage.XTurn off the engine and lock the vehicle.XAfter a few minutes, start the engine.
The Trunk Wing will move to its home position.
If the problem still persists or the cause cannot be identified:
XContact an authorized Mercedes-Benz Center.
Vehicle
Display messagesPossible causes/consequences and M SolutionsNThe trunk is open. XClose the trunk ( Y page 240).LYou are driving with the hood open. XStop the vehicle in a safe location as soon as it is safe to do so.XClose the hood ( Y page 322).
There is otherwise danger of an accident.
´You are driving with at least one door open.
The display symbol shows you which doors are open.XClose all doors.+
Take Your Key from
IgnitionYou have forgotten to remove the SmartKey. XRemove the SmartKey from the starter switch.Vehicle status messages in the multifunction display379Practical hintsBA 197 USA, CA Edition A 2011; 1; 27, en-UShereepeVersion: 3.0.3.52010-03-24T15:31:10+01:00 - Seite 379Z