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Side windows
Problem Possible causes/consequences and
0003 Solutions
As
ide window will not
close. Objects are trapped between the window and the door frame.
X
Remove the objects.
X Close the side window. There are objects in the window guide rail which are preventing
the side window fro
mclosing.
X Remove the objects.
X Close the side window. You cannot see the cause.
X
Close the side window with increased force or without the anti-
entrapment feature (Y page 219).Mirrors
Problem Possible causes/consequences and
0003 Solutions
An exterior mirror has
been pushed out of
position.
Vehicles with exterior mirrors that cannot be folded in/out elec-
trically:
X
Move the exterior mirror into the correct position manually.
Vehicles with electrically folding exterior mirrors*:
X Press the mirror-folding button (Y page 208)repeatedly in quick
succession until you hear adistinc tclick.
The mirror housing is engaged again and you can adjust the
mirror as usual ( Ypage 208). 318
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Rear spoiler
Problem Possible causes/consequences and
0003 Solutions
The rea
rspoiler stops
before reaching the
end position when
retracting manually. You have opened the boot lid while manually retracting the rear
spoiler.
X
Close the boot lid.
The rear spoiler extends or, if you press and hold the button
(Y page 261), continues retracting. The rear spoiler stops
before reaching the
end position when
retracting/extending
manually. You have switched off the ignition.
X
Switch on the ignition again.
X Press the button for extending/retracting the rear spoiler
(Y page 261).
The rear spoiler extends/retracts. The rear spoiler cannot
be retracted again after
manually extending it. You have opened the boot lid while manually extending the rear
spoiler.
X
Close the boot lid. The rear spoiler does
not extend or retract
automatically. The rear spoiler's movement is blocked, e.g. by an objec
tjammed
between the body and the rear spoiler.
X Remove the object. Key
Problem Possible causes/consequences and
0003 Solutions
You cannot lock or
unlock the vehicle
using the key. The key battery is discharged or nearly discharged.
X
Poin tthe tip of the key at the driver's door handle from close
range and try to unlock or lock the vehicle again.
If this does not work:
X Unlock the vehicle using the emergency key element
(Y page 322).
X Check the key battery and replace it if necessary
(Y page 323). The key is faulty.
X
Lock or unlock the vehicle using the emergency key element
(Y page 322).
X Have the key checked at a qualified specialist workshop. Troubleshooting
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Problem Possible causes/consequences and
0003 Solutions
You have lost a key.
X
Have the key cancelled at a Mercedes-Benz Service Centre.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the emer-
gency key element.
X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. The engine cannot be
started using KEYLESS-
GO. The key is in the
vehicle. Ad
oor is open. Therefore, the key cannot be detected as easily.
X Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the key in the ignition lock. The engine cannot be
started using the key. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
X Remove the key and reinsert it into the ignition lock.
X Start the engine within 30 seconds of inserting the key in the
ignition lock.
X Repeat if necessary.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 334).
or
X Jump-start the vehicle (Y page 338).
or
X Consult a qualified specialist workshop. 320
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Problem Possible causes/consequences and
0003 Solutions
The key cannot be
turned in the ignition
lock. The key has been in position
0for a considerable time.
X Remove the key and reinsert it into the ignition lock.
X Check the starter battery and charge it if necessary
(Y page 334).
X Start the engine. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to turn the key again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 334).
or
X Jump-start the vehicle (Y page 338).
or
X Consult a qualified specialist workshop. Parking up the vehicle
Problem Possible causes/consequences and
0003 Solutions
The vehicle is to be left
parked up for longer
than six weeks. Damage resulting from non-use may occur if the vehicle is parked
up for long periods.
X
Visit a qualified specialist workshop and seek advice.
X Disconnect the battery (Y page 336).Locking/unlocking in an emergency
Emergency key element
If the vehicle can no longer be locked or
unlocked with the key, use the emergency
key element.
If you use the emergency key element to
unlock and open the driver's door, the anti-
theft alarm system will be triggered
(Y page 49).
There are several ways to turn off the alarm:
X Press the 000Bor0009 button on the key.
or
X Insert the key into the ignition lock. If you unlock the vehicle using the emergency
key element, the fuel filler flap will not be
unlocked automatically.
X
To unlock the fuel filler flap: insert the
key in the ignition lock. Locking/unlocking in an emergency
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Removing the emergenc
ykey element X
Push release catch 0001in the direction of
the arrow and at the same time remove
emergency key element 0002from the key. Locking/unlocking the doors
If you use the emergency key element to
unlock and open the driver's door, the anti-
theft alarm system will be triggered
(Y page 49).
If the vehicle can no longer be locked or
unlocked centrally with th ekey:
X Take the emergency key element out of the
key (Y page 321). X
To unlock: insert the emergency key ele-
ment into the lock of the driver's door as
far as it will go.
X Turn the emergency key element clockwise
to position 0004.
The door is unlocked.
X Turn the emergency key element back and
remove it. X
To open the door: press button0001.
The handle moves out slightly from the
door.
X Pull the handle out as far as it will go.
X Swing the door upwards by the handle.
X To lock: lock the front-passenger door
manually from the inside (Y page 201).
X Leave the vehicle and close the driver's
door.
X Inser tthe emergency key element into the
lock of the driver's door as far as it will go.
X Turn the emergency key element anti-
clockwise to position 0005.
The door is locked.
X Turn the emergency key element back and
remove it.
X Check that both doors are locked. Unlocking the boot
If the boot can no longer be unlocked with the
key:
X Take the emergency key element out of the
key (Y page 321). X
Insert the emergency key element fully into
boot lid lock 0001in the centre console in the
vehicle interior.
X To unlock: turn the emergency key ele-
ment anti-clockwise as far as it will go.
The boot lid opens slightly. 322
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Changing batteries (key)
Notes
It is advisable to have th ebatteries replaced
at a qualified specialist workshop, e.g .ata
Mercedes-Benz Service Centre. G
Risk of poisoning
Batteries contain toxic and caustic substan-
ces. For this reason, keep batteries away from
children.
If a battery is swallowed, consult a doctor
immediately. H
Environmental note
Do not dispose of batteries with the house-
hold rubbish. They contain highly toxic sub-
stances.
Take discharged batteries to aqualified spe-
cialist workshop, e.g .aMercedes-Benz
Service Centre, or to a special collection point
for old batteries. Key
Checking the batteries X
Press the 0009or000B button.
The battery is working properly, if the bat-
tery charge indicator lamp lights up briefly.
Changing the battery You require a CR 2025 3 V cell battery.
X
Take the emergency key element out of the
key (Y page 321). X
Press the emergency key element into the
opening in the key in the direction of
arrow 0002until cover 0001of the battery tray
opens. Do not hold the cover closed while
doing so. X
Remove the cover of the battery tray.
X Repeatedly tap the key against your palm
until battery 0015falls out.
X Insert the new battery with the positive
pole facing upwards. Use alint-free cloth to
do so.
X Insert the front tabs of the battery tray's
cover first and then press to close it.
X Check the function of all key buttons on the
vehicle. Changing bulbs
Notes on changing bulbs
G
Risk of injury
Xenon bulbs carry a high voltage. You could
get an electric shoc kand be seriously or even
fatally injured if you touch the electri ccon- Changing bulbs
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tacts on xeno
nbulbs. Therefore, never
remove the cover from xenon bulbs.
Do no tchange xenon bulbs yourself, but have
them replaced at a qualified specialist work-
shop which has the necessary specialist
knowledge and tools to carry out the work
required.
Mercedes-Ben zrecommends that you use a
Mercedes-Benz Service Centre for this pur-
pose. In particular, work relevant to safety or
on safety-related systems must be carried out
at a qualified specialist workshop.
Bulbs and lamps are an important aspect of
vehicle safety. You must therefore make sure
that these function correctly at all times.
Have the headlamp setting checked regularly.
Use only the bulb types specified here. If the
new bulb still does not light up, consult a
qualified specialist workshop. G
Risk of injury
Bulbs and lamps can be very hot. You should
therefore allow them to cool down before you
change them. Otherwise, you could be burned
if you touch them.
Keep bulbs out of the reach of children .Oth-
erwise, they could damage the bulbs, for
example, and injure themselves.
Never use a bulb which has been dropped.
Such a bulb may break or eve nexplode and
injure you.
Do not touch the glass tube of new bulbs with
your bare hands. Even minor contamination
can burn into the glass surface and reduce
the service life of the bulbs. Always use a lint-
free cloth or only touch the base of the bulb
when fitting.
i If you need assistance in replacing the
bulbs, contact a qualified specialist work-
shop which has the necessary specialist
knowledge and tools to carry ou tthe work
required. Mercedes-Ben zrecommends
that you use a Mercedes-Benz Service
Centre for this purpose. In particular, work
relevant to safety or on safety-related sys- tems must be carried out at a qualified spe-
cialist workshop. Changing the front bulbs
You cannot replace the bulbs at the front
yourself. Contac taqualified specialist work-
shop which has the necessary specialist
knowledge and tools to carry out the work
required. Mercedes-Benz recommends that
you use a Mercedes-Benz Service Centre for
this purpose. Changing the rear bulbs
At the rear of the vehicle, you can replace only
the bulbs of the licence plate lighting.
Replacing the bulbs in the licence plate
lighting X
You need a bulb of the type W 5W.
X Switch off the lights.
X Leve rlamp housing 0001out of the frame
using a screwdriver.
X Unscrew the bulb holde rfrom the lamp
housing and pull out the bulb.
X Insert a new bulb into the bulb holder and
screw the bulb holder into the lamp hous-
ing.
X Press the lamp housing back into the frame
until it engages. 324
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Replacing the wiper blades
G
Ris
kofa ccident
The windscreen will no tlonger be wiped prop-
erly if the wiper blades are worn. This could
prevent you from observing the traffic condi-
tions, thereby causing an accident .Replace
the wiper blades twice a year, ideally in spring
and autumn. G
Risk of accident
The wiper arms could start moving and cause
an injury if you leave the windscreen wipers
switched on.
Remove the key from the ignition lock before
replacing the wiper blades.
! To avoid damaging the windscreen wiper
blades, make sure that you touch only the
wiper arm of the windscreen wiper. Removing
Moving the wiper blades to avertical
position X
Switch off the engine.
X Take your foo toff the brake pedal.
X Set the windscreen wipers to posi-
tion 0014 on the combination switch.
X Press the Start/Stop button repeatedly
until the windscreen wipers start.
X When the wiper arms have reached a ver-
tical position, press the Start/Stop button.
X Fold the wiper arm away from the wind-
screen until it engages.
X Set the wiper blade at right angles to the
wiper arm. Removing the wiper blades X
Remove the wiper blade from the retainer
on the wiper arm in the direction of the
arrow. Fitting
X Slide the new wiper blade into the retainer
on the wiper arm in the opposite direction
to the arrow.
X Turn the wiper blade parallel to the wiper
arm.
X Fold the wiper arm back onto the wind-
screen. Flat tyre
Notes
You rvehicle may be equipped with:
R a TIREFIT kit (Y page 288)
R a collapsible emergency spare wheel* 23 Preparing the vehicle
X Stop the vehicle as far away as possible
from traffic on solid, non-slippery and level
ground.
X Switch on the hazard warning lamps.
X Press the electric parking brake lever.
X Shift the transmission to Pusing the button
on the centre console.
23 Only for certain countries. Flat tyre
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