Page 529 of 769

528 Controls in detailUseful featuresDestination Download to the COMAND
System
Destination Download allows you access
to a database of over 10,000,000 points of
interest (POIs) that can be downloaded to
your vehicle’s navigation system. If you
know the destination the address can be
downloaded. Or if you are unsure of your
destination you can be provided with
points of interests near your location.
The Response Center can transmit desti-
nation data to the COMAND during the
connection with the Roadside Assistance
or Customer Assistance Center.
The transmitted data can contain address
details for a Mercedes-Benz Center or POIs
(points of interest).Route guidance
A prompt appears for confirmation if route
guidance to the address is to be started.
Slide rmq or rotate ymz to select
“Yes” menu item and confirm by
pressingn.
The system starts the route calculation
and subsequently the route guidance
to the defined address (
page 183).
Call priority
If other service calls such as a Roadside
Assistance call or Information call are ac-
tive, an emergency call is still possible. In
this case, the emergency call will take pri-
ority and override all other active calls.
i
The components and operating principles of
COMAND can be found on (
page 83).
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If you select “No”, you can save the address
in your address book (
page 163).
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The destination download feature is avail-
able if the relevant mobile phone network is
available and data connection is possible.
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The indicator lamp in the respective button
flashes until the call is concluded. Calls can only
be terminated by a Response Center or Custom-
er Assistance Center representative except
Roadside Assistance and Information calls,
which can also be terminated by pressing
buttont on the multifunction steering wheel
or COMAND (
page 137).
!
If the indicator lamp continues to flash or
the system does not terminate the call at all,
contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer Ser-
vice at 1-800-387-0100 in Canada.
i
When a Tele Aid call has been initiated, the
audio system is muted. The optional mobile
phone (if installed) switches off. If you must use
this phone, the vehicle must be parked. Unplug
the telephone, switch it on and place the call.
The COMAND navigation system (if engaged) will
continue to run. The multifunction display in the
instrument cluster is available for use, but spo-
ken commands are not available.
Page 530 of 769

529 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
or
Contact the Tele Aid web page via In-
ternet using the ID and password sent
to you shortly after the completion of
your acquaintance call.
Then return to your vehicle and pull the
trunk lid handle for a minimum of
20 seconds until the SOS button be-
gins to flash.
The message: “ Connecting Call ” ap-
pears in the multifunction display and
the SOS button is flashing.
The Response Center will then unlock
your vehicle with the remote door un-
locking feature.Remote door lock
If you have forgotten to lock your vehicle
and are no longer near it, you can have it
locked remotely through the Response
Center.
The vehicle can be remotely locked within
4 days after the ignition has been switched
off.
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
When you are inside your vehicle the next
time and switch on the ignition, the mes-
sage “Tele Aid Doors Locked Remotely” will
appear on the multifunction display.
i
You can exit Roadside Assistance and/ or
the information display during an active connec-
tion and call up the COMAND application last se-
lected. To do so, select “Back”. Meanwhile,
mute remains active (
page 83).
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The remote door unlock feature is available
if the relevant mobile phone network is available
and data connection is possible.
The SOS button will flash and the message:
“Connecting Call” appears in the multifunction
display to indicate receipt of the door unlock
command.
Once the vehicle is unlocked, a Response Center
specialist might attempt to establish voice con-
tact with the vehicle occupants.
If the trunk lid handle was pulled for more than
20 seconds before door unlock authorization
was received by the Response Center, you must
wait 15 minutes before pulling the trunk lid han-
dle again.
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The remote door lock feature is available if
the relevant mobile phone network is available
and data connection is possible.
Page 531 of 769

530 Controls in detailUseful featuresAutomatic Maintenance Call
The 2007 CL-Class is equipped with a fea-
ture which considerably enhances the care
of your vehicle. Just prior to your vehicle
reaching a maintenance milestone Tele Aid
will initiate a message informing the ser-
vice center, important vehicle mainte-
nance information and the vehicle is due
for a service appointment. The message is
transmitted in the background with no
driver interaction necessary. This feature
allows your preferred Mercedes-Benz Cen-
ter to significantly improve the process of
arranging your service appointment and
ensures that your vehicle receives the best
possible care.Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered
incident report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Response Center will
contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
If you have any questions, please call the
Response Center at 1-800-756-9018 (in
the USA) or 1-888-923-8367 (in Canada).
Garage door opener
The integrated remote control is capable of
operating up to three separately controlled
devices. It provides a convenient way to re-
place up to three hand-held remote con-
trols used to operate devices such as
garage door openers, gate openers, or oth-
er devices compatible with HomeLink
® or
some other systems.
Before the integrated remote control can
be used, it must be programmed to the ga-
rage door opener, gate operator or other
device you wish to operate. See the follow-
ing instructions for programming informa-
tion.
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The Automatic Maintenance Call feature is
available if the relevant mobile phone network is
available and data connection is possible.
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When the anti-theft alarm or the stays on for
more than 30 seconds, a call is initiated auto-
matically to the Response Center. See anti-theft
alarm system (
page 79).
Page 532 of 769

531 Controls in detail
Useful features
Interior rear view mirror with integrated
remote control1Indicator lamp
2 3 4Signal transmitter button
Needed for programming (not part of vehi-
cle equipment):
5Hand-held remote control of ga-
rage door opener, gate operator
or other device
6Hand-held remote control but-
ton
Warning!
G
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent po-
tential harm or damage. When programming
a garage door opener, the door moves up or
down. When programming a gate operator,
the gate opens or closes.
Do not use the integrated remote control
with any garage door opener that lacks
safety stop and reverse features as required
by U.S. federal safety standards (this
includes any garage door opener model
manufactured before April 1, 1982).
A garage door that cannot detect an object
– signaling the door to stop and reverse –
does not meet current U.S. federal safety
standards.
When programming a garage door opener,
park the vehicle outside the garage.
Do not run the engine while programming
the integrated remote control. Inhalation of
exhaust gas is hazardous to your health.
All exhaust gas contains carbon
monoxide (CO), and inhaling it can cause
unconsciousness and possible death.
Page 533 of 769

532 Controls in detailUseful featuresProgramming integrated remote
control
Step 1:
Switch on the ignition (
page 365).
Step 2:
If you have previously programmed a
signal transmitter button and wish to
retain its programming, proceed to
step 3.
If you are programming the integrated
remote control for the first time, press
and hold the two outer signal transmit-
ter buttons2 and4 and release
them only when indicator lamp1 be-
gins to flash after approximately
20 seconds (do not hold the button for
longer than 30 seconds). This proce-
dure erases any previous settings for
all three channels and initializes the
memory.If you later wish to program a second
and/or third hand-held transmitter to
the remaining two signal transmitter
buttons, do not repeat this step and be-
gin directly with step 3.
Step 3:
Hold the end of hand-held remote
control5 of the device you wish to
train approximately 2 to 5 in
(5 to12 cm) away from the signal trans-
mitter button (2, 3 or4) to be pro-
grammed, while keeping indicator
lamp1 in view.
Step 4:
Using both hands, simultaneously
press hand-held remote control
button6 and the desired signal trans-
mitter button (2, 3 or4). Do not
release the buttons until step 5 is com-
pleted.
Indicator lamp1 will flash, first slowly
and then rapidly.Step 5:
After indicator lamp1 changes from a
slow to a rapidly flashing light, release
the hand-held remote control button
and the signal transmitter button.
Step 6:
Press and hold the just-trained signal
transmitter button (2, 3 or4) and
observe indicator lamp1.
If indicator lamp1 stays on
constantly, programming is complete
and your device should activate when
the respective signal transmitter
button (2, 3 or4) is pressed and
released.
i
Indicator lamp1 flashes immediately the
first time the signal transmitter button is pro-
grammed. If this button has already been pro-
grammed, the indicator lamp will only start
flashing after 20 seconds.
Page 534 of 769

533 Controls in detail
Useful features
Step 7:
To program the remaining two signal
transmitter buttons, repeat the steps
above starting with step 3.
Rolling code programming
To train a garage door opener (or other
rolling code devices) with the rolling code
feature, follow these instructions after
completing the “Programming” portion
(steps 1 through 6) of this text. A second
person may make the following training
procedures quicker and easier.
Step 8:
Locate “training” button on the garage
door opener motor head unit.
Exact location and color of the button
may vary by garage door opener brand.
Depending on manufacturer, the “training” button may also be referred
to as “learn”or “smart” button. If there
is difficulty locating the transmitting
button, refer to the garage door opener
operator’s manual.
Step 9:
Press the “training” button on the ga-
rage door opener motor head unit.
The “training light” is activated.
You have 30 seconds to initiate the follow-
ing two steps.
Step 10:
Return to the vehicle and firmly press,
hold for 2 seconds and release the pro-
grammed signal transmitter button
(2, 3 or4).
Step 11:
Press, hold for 2 seconds and release
same signal transmitter button a sec-
ond time to complete the training
process.Step 12:
Confirm the garage door operation by
pressing the programmed signal trans-
mitter button (2, 3 or4).
Step 13:
To program the remaining two signal
transmitter buttons, repeat the steps
above starting with step 3.
Gate operator/Canadian programming
Canadian radio-frequency laws require
transmitter signals to “time-out” (or quit)
after several seconds of transmission
which may not be long enough for the
integrated signal transmitter to pick up the
signal during programming. Similar to this
Canadian law, some U.S. gate operators
are designed to “time-out” in the same
manner.
i
If indicator lamp1 flashes rapidly for about
2 seconds and then turns to a constant light,
continue with programming steps 8 through 12
as your garage door opener may be equipped
with the “rolling code” feature.
i
Some garage door openers (or other rolling
code equipped devices) may require you to
press, hold for 2 seconds and release the same
signal transmitter button a third time to com-
plete the training process.
Page 535 of 769

534 Controls in detailUseful featuresIf you live in Canada or if you are having
difficulties programming a gate operator
(regardless of where you live) by using the
programming procedures, replace step 4
with the following:
Step 4:
Press and hold the signal transmitter
button (2, 3 or4). Do not release
this button until it has been successful-
ly trained.
While still holding down the signal
transmitter button (2, 3 or4),
“cycle” your hand-held remote control
button6 as follows: Press and hold
button6 for 2 seconds, then release
it for 2 seconds, and again press and
hold it for 2 seconds. Repeat this se-
quence on the hand-held remote con-
trol until the frequency signal has been
learned. Upon successful training, indi-
cator lamp1 will flash slowly and then
rapidly after several seconds.
Proceed with programming step 5 and
step 6 to complete.Reprogramming a single signal trans-
mitter button
To program a device using a signal trans-
mitter button previously trained, follow
these steps:
Switch on the ignition (
page 365).
Press and hold the desired signal
transmitter button (2, 3 or4).
Do not release the button.
Indicator lamp1 will begin to flash af-
ter 20 seconds. Without releasing the
signal transmitter button, proceed with
programming starting with step 3.Operation of integrated remote control
Switch on the ignition (
page 365).
Select and press the appropriate inte-
grated signal transmitter button (2,
3 or4) to activate the remote con-
trolled device.
The integrated remote control trans-
mitter continues to send the signal as
long as the button is pressed – up to
20 seconds.
Erasing integrated remote control
memory
Switch on the ignition (
page 365).
Simultaneously press and hold outer
signal transmitter buttons2 and 4,
for approximately 20 seconds, until
indicator lamp1 flashes rapidly. Do
not hold for longer than 30 seconds.
The codes of all three channels are
erased.
i
Upon completion of programming the inte-
grated remote control, make sure you retain the
hand-held remote control that came with the ga-
rage door opener, gate operator or other device.
You may need it for use in other vehicles, for fu-
ture programming of an integrated remote con-
trol, or simply for continued use as a hand-held
remote control to operate the respective device
in other situations.
i
If you sell your vehicle, erase the codes of all
three channels.
Page 536 of 769

535 Controls in detail
Useful features
Programming tips
If you are having difficulty programming
the integrated remote control, here are
some helpful tips:
Check the frequency of hand-held re-
mote control5 (typically located on
the reverse side of the remote). The in-
tegrated remote control is compatible
with radio-frequency devices operating
between 280-390 MHz.
Put a new battery in hand-held remote
control5. This will increase the likeli-
hood of the hand-held remote control
sending a faster and more accurate sig-
nal to the integrated remote control.
While performing step 3, hold
hand-held remote control5 at differ-
ent lengths and angles from the signal
transmitter button (2, 3 or4) you
are programming. Attempt varying an-
gles at the distance of 2 to 5 in
(5 to 12 cm) away or the same angle at
varying distances.
If another hand-held remote control is
available for the same device, try the
programming steps again using that
other hand-held remote control. Make
sure new batteries are in the hand-held
remote control before beginning the
procedure.
Straighten the antenna wire from the
garage door opener assembly. This
may help improve transmitting and/or
receiving signals.
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Certain types of garage door openers are in-
compatible with the integrated remote control. If
you should experience further difficulties with
programming the integrated remote control,
contact an authorized Mercedes-Benz Center, or
call Mercedes-Benz Customer Assistance Cen-
ter (in the USA only) at 1-800-FOR-MERCedes, or
Customer Service (in Canada) at
1-800-387-0100.
i
USA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the following
two conditions:
(1) This device may not cause harmful interfer-
ence, and
(2) this device must accept any interference re-
ceived, including interference that may
cause undesired operation.
Any unauthorized modification to this device
could void the user’s authority to operate the
equipment.
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Canada only:
This device complies with RSS-210 of Industry
Canada. Operation is subject to the following
two conditions:
(1) This device may not cause interference, and
(2) this device must accept any interference re-
ceived, including interference that may
cause undesired operation of the device.
Any unauthorized modification to this device
could void the user’s authority to operate the
equipment.