SE-6
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SQUEAK AND RATTLE TROUBLE DIAGNOSIS
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-clutch on M/T model, drive position on A/T model).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
• Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
• If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area.To help pinpoint the source of the noise, use a listening tool
(Chassis Ear: J-39570, Engine Ear: J-39565 and mechanic's stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
• removing the components in the area that you suspect the noise is coming from.
Do not use too much force when removing clips and fasteners, otherwise clips and fasteners can be broken
or lost during the repair, resulting in the creation of new noise.
• tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only tem-
porarily.
• feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.
• placing a piece of paper between components that you suspect are causing the noise.
• looking for loose components and contact marks.
Refer to SE-7, "
Generic Squeak and Rattle Troubleshooting" .
REPAIR THE CAUSE
• If the cause is a loose component, tighten the component securely.
• If the cause is insufficient clearance between components:
- separate components by repositioning or loosening and retightening the component, if possible.
- insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or urethane
tape. A NISSAN Squeak and Rattle Kit (J-43980) is available through your authorized NISSAN Parts Depart-
ment.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
Always check with the Parts Department for the latest parts information.
The following materials are contained in the NISSAN Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100×135 mm (3.94×5.31 in)/76884-71L01: 60×85 mm (2.36×3.35 in)/76884-71L02: 15×25
mm (0.59×0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50×50 mm (1.97×1.97 in)/73982-50Y00: 10 mm (0.39 in) thick,
50×50 mm (1.97×1.97 in)
INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30×50 mm (1.18×1.97 in)
FELT CLOTH TAPE
Used to insulate where movement does not occur. Ideal for instrument panel applications.
68370-4B000: 15×25 mm (0.59×0.98 in) pad/68239-13E00: 5 mm (0.20 in) wide tape roll. The following
materials not found in the kit can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
Insulates where slight movement is present. Ideal for instrument panel applications.
SQUEAK AND RATTLE TROUBLE DIAGNOSIS
SE-7
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SILICONE GREASE
Used instead of UHMW tape that will be visible or not fit.
Note: Will only last a few months.
SILICONE SPRAY
Use when grease cannot be applied.
DUCT TAPE
Use to eliminate movement.
CONFIRM THE REPAIR
Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.
Generic Squeak and Rattle TroubleshootingINFOID:0000000003533154
Refer to Table of Contents for specific component removal and installation information.
INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
1. The cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noise. Most of these incidents can be repaired by apply-
ing felt cloth tape or silicone spray (in hard to reach areas). Urethane pads can be used to insulate wiring har-
ness.
CAUTION:
Do not use silicone spray to isolate a squeak or rattle. If you saturate the area with silicone, you will
not be able to recheck the repair.
CENTER CONSOLE
Components to pay attention to include:
1. Shifter assembly cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation procedures also apply to the center console.
DOORS
Pay attention to the:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops
Tapping or moving the components or pressing on them while driving to duplicate the conditions can isolate
many of these incidents. You can usually insulate the areas with felt cloth tape or insulator foam blocks from
the NISSAN Squeak and Rattle Kit (J-43980) to repair the noise.
TRUNK
Trunk noises are often caused by a loose jack or loose items put into the trunk by the owner.
In addition look for:
1. Trunk lid bumpers out of adjustment
2. Trunk lid striker out of adjustment
3. The trunk lid torsion bars knocking together
4. A loose license plate or bracket
AUTOMATIC DRIVE POSITIONER
SE-11
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AUTOMATIC DRIVE POSITIONER
Component Parts and Harness Connector LocationINFOID:0000000003533156
System DescriptionINFOID:0000000003533157
• Refer to Owner's Manual for Automatic Drive Positioner system operating instructions.
• The settings (ON/OFF) of the automatic sliding seat (entry/exiting operation) at entry/exit can be changed as
desired, using the display unit in the center of the instrument panel. The set content is transmitted by CAN
communication, from display control unit to driver seat control unit.
• Using CONSULT-ll, the seat slide amount at entry/exit setting can be changed.
1. A. Automatic drive positioner control
unit M33, M34
B. Pedal adjusting motor E109, E1102. A. Steering column
B. Key switch and key lock solenoid
M27
C. BCM M18, M19, M20 (view with
instrument panel removed)3. A. Door mirror remote control switch
D10
B. Seat memory switch D5
4. Pedal adjusting switch M96 5. A. Door mirrror LH D4, RH D107
B. Front door switch LH B86. A. A/T selector lever
B. A/T device (park position switch)
M203
7. A. Sliding motor LH P4 (driver seat
view), reclining motor LH P5, lifting
motor (front) P6, lifting motor (rear)
P7
B. Driver seat control unit P2, P3
C. Power seat switch LH P88. A. ADP steering switch M16
B.Tilt motor M68, M69
LIIA2726E
SE-30
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AUTOMATIC DRIVE POSITIONER
Work Flow
INFOID:0000000003533166
1. Check the symptom and customer's requests.
2. Understand the system description. Refer to SE-11, "
System Description".
3. Perform the preliminary check. Refer to SE-30, "
Preliminary Check" .
4. Check the self-diagnosis, results using CONSULT-II. Refer to SE-32, "
CONSULT-II Function (AUTO
DRIVE POS.)".
5. Repair or replace depending on the self-diagnostic results.
6. Based on the trouble diagnosis chart, repair or replace the cause of the malfunction. Refer to SE-35,
"Symptom Chart" .
7. Does the automatic drive positioner system operate normally?
If it is normal, GO TO 8.
If it is not normal, GO TO 3.
8. Inspection End.
Preliminary CheckINFOID:0000000003533167
SETTING CHANGE FUNCTION
The settings of the automatic driving positioner system can be changed, using CONSULT-II and the display in
the center of the instrument panel.
×: Applicable –: Not applicable
35 R Tilt motor UP signalADP steering switch in UP position Battery voltage
Other than above 0
37 GPedal adjust motor FORWARD
signalPedal adjust motor FORWARD op-
eration (Motor operated)Battery voltage
Other than above 0
39 L/B Battery power supply — Battery voltage
40 B/W Ground — 0
41 W/G Sensor ground — 0
42 V Tilt motor DOWN signalADP steering switch in DOWN posi-
tionBattery voltage
Other than above 0
45 RPedal adjust motor BACK-
WARD signalPedal adjust motor BACKWARD op-
eration (Motor operated)Battery voltage
Other than above 0
48 B Ground — 0 Te r m i n a l Wire Col-
orItem ConditionVoltage (V)
(Approx.)
Setting item ContentCONSULT–II
(WORK SUPPORT)Display unitDefault
settingFactory
setting
SEAT SLIDE
VOLUME SETThe distance at exiting opera-
tion can be selected from the
following 3 modes.40mm
—××
80mm — —
150mm — —
Sliding Front Seat and
Steering Wheel Raise
When Entry/ Exiting Ve-
hicleThe seat sliding and steering
wheel raise turnout and return
at entry/exit can be selected:
ON (operated)–OFF (not oper-
ated)ON ON: Indicator lamp ON —×
OFF OFF: Indicator lamp OFF×—
Reset custom settings* All settings to default. —Default: Setting button
ON——
SRS-2
< SERVICE INFORMATION >
PRECAUTIONS
SERVICE INFORMATION
PRECAUTIONS
Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT BELT
PRE-TENSIONER"
INFOID:0000000003532849
The Supplemental Restraint System such as “AIR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain
types of collision. This system includes seat belt switch inputs and dual stage front air bag modules. The SRS
system uses the seat belt switches to determine the front air bag deployment, and may only deploy one front
air bag, depending on the severity of a collision and whether the front occupants are belted or unbelted.
Information necessary to service the system safely is included in the SRS and SB section of this Service Man-
ual.
WARNING:
• To avoid rendering the SRS inoperative, which could increase the risk of personal injury or death in
the event of a collision which would result in air bag inflation, all maintenance must be performed by
an authorized NISSAN/INFINITI dealer.
• Improper maintenance, including incorrect removal and installation of the SRS, can lead to personal
injury caused by unintentional activation of the system. For removal of Spiral Cable and Air Bag
Module, see the SRS section.
• Do not use electrical test equipment on any circuit related to the SRS unless instructed to in this
Service Manual. SRS wiring harnesses can be identified by yellow and/or orange harnesses or har-
ness connectors.
Precaution for SRS "AIR BAG" and "SEAT BELT PRE-TENSIONER" Service
INFOID:0000000003532850
• Do not use electrical test equipment to check SRS circuits unless instructed to in this Service Manual.
• Before servicing the SRS, turn ignition switch OFF, disconnect both battery cables and wait at least 3 min-
utes.
For approximately 3 minutes after the cables are removed, it is still possible for the air bags and seat belt
pre-tensioners to deploy. Therefore, do not work on any SRS connectors or wires until at least 3 minutes
have passed.
• The air diagnosis sensor unit must always be installed with the arrow mark “⇐” pointing toward the front of
the vehicle for proper operation. Also check air bag diagnosis sensor unit for cracks, deformities or rust
before installation and replace as required.
• The spiral cable must be aligned with the neutral position since its rotations are limited. Do not attempt to
turn steering wheel or column after removal of steering gear.
• Handle air bag module carefully. Always place driver and front passenger air bag modules with the pad side
facing upward and seat mounted front side air bag module standing with the stud bolt side facing down.
• Conduct self-diagnosis to check entire SRS for proper function after replacing any components.
• After air bag inflates, the front instrument panel assembly should be replaced if damaged.
Occupant Classification System PrecautionINFOID:0000000003532851
Replace control unit and passenger front seat cushion as an assembly.
SUPPLEMENTAL RESTRAINT SYSTEM (SRS)
SRS-5
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Driver Air Bag ModuleINFOID:0000000003532854
The driver air bag module is dual stage and located in the steering
wheel assembly. It operates with the SRS system in a frontal colli-
sion exceeding a specified level.
Front Passenger Air Bag ModuleINFOID:0000000003532855
The front passenger air bag module is located behind the instrument
panel assembly. It operates with the SRS system in a frontal colli-
sion exceeding a specified level. Refer to SRS-6, "
Occupant Classi-
fication System (OCS)" for more information.
Front Side Air BagINFOID:0000000003532856
Front side air bag modules are built into the front seatback assem-
blies. Vehicles with side air bags are equipped with labels as shown.
Side Curtain Air BagINFOID:0000000003532857
Side curtain air bag modules are located above the vehicle headlining.
Vehicles with side curtain air bags are equipped with labels as
shown.
WHIA0325E
WHIA0332E
WHIA0327E
WHIA0041E
FRONT PASSENGER AIR BAG MODULE
SRS-39
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FRONT PASSENGER AIR BAG MODULE
Removal and InstallationINFOID:0000000003532875
The passenger air bag module originally installed in the vehicle uses direct-connect style harness connectors.
Service replacement passenger air bag modules use tab-locking style harness connectors. If the passenger
air bag module is replaced or if the direct-connect harness connectors are damaged, the vehicle wiring har-
ness must be modified to allow connection of the service replacement passenger air bag module. Refer to
"WIRING HARNESS MODIFICATION" for wiring harness modification procedure.
REMOVAL
CAUTION:
• Do not attempt to repair or replace damaged direct-connect front passenger air bag module connec-
tors. If a direct-connect harness connector is damaged, the front passenger air bag must be
replaced and the wiring harness modified.
• Before servicing SRS, turn the ignition switch off, disconnect both battery cables and wait at least 3
minutes.
• Always work from the side of or under front passenger air bag module.
1. Remove the glove box. Refer to IP-10
.
2. Remove 2 nuts (through glove box opening) retaining front pas-
senger air bag module to instrument panel crossmember.
3. Disconnect the air bag module electrical connectors.
• For removal/installation of the direct-connect SRS connectors,
refer to SRS-6, "
Direct-connect SRS Component Connectors"
.
4. Remove the instrument panel assembly from the vehicle. Refer
to IP-10
.
5. Remove front passenger air bag module nuts and remove air
bag module from the instrument panel assembly.
CAUTION:
• When servicing the SRS, do not work from directly in front of
air bag module.
• Always place front passenger air bag module with caution
label side facing upward.
• Do not insert any foreign objects (screwdriver, etc.) into air
bag module or harness connectors.
• Do not disassemble air bag module.
• Do not use old nuts after removal; replace with new nuts.
• Do not expose the front passenger air bag module to tempera-
tures exceeding 90°C (194°F).
• Replace the air bag module if it has been dropped or sus-
tained an impact.
• Do not allow oil, grease or water to come in contact with the
air bag module.
• For removal/installation of the direct-connect SRS connec-
tors, refer to SRS-6, "
Direct-connect SRS Component Con-
nectors" .
INSTALLATION
Original Passenger Air Bag Module
WHIA0110E
WHIA0111E
SBF814E
SRS-40
< SERVICE INFORMATION >
FRONT PASSENGER AIR BAG MODULE
Installation is in the reverse order of removal.
• For removal/installation of the direct-connect SRS connectors, refer to SRS-6, "
Direct-connect SRS Compo-
nent Connectors".
CAUTION:
• Always work from the side of or under front passenger air bag module.
• After the work is completed, perform self-diagnosis to check that no malfunction is detected. Refer
to SRS-20, "
SRS Operation Check".
Service Replacement Passenger Air Bag Module
1. Install the front passenger air bag module to the instrument
panel pad assembly.
2. Install the instrument panel assembly. Refer to IP-10
.
3. Connect the front passenger air bag module harness connector to yellow 4-pin service replacement air
bag connector and fasten connector to mounting bracket.
CAUTION:
• Always work from the side of or under front passenger air bag module.
• After the work is completed, perform self-diagnosis to check that no malfunction is detected. Refer
to SRS-20, "
SRS Operation Check".
WIRING HARNESS MODIFICATION
The passenger air bag module originally installed in the vehicle uses direct-connect style harness connectors.
Service replacement passenger air bag modules use tab-locking style harness connectors. If the passenger
air bag module is replaced or if the direct-connect harness connectors are damaged, the vehicle wiring har-
ness must be modified to allow connection of the service replacement passenger air bag module.
NOTE:
The wiring harness modification is to be performed only if the vehicle is equipped with the original passenger
air bag which uses direct-connect harness connectors. If the passenger air bag is to be replaced in a vehicle
that has already had the service replacement passenger air bag installed, the wiring harness modification is
not required.
CAUTION:
• Do not attempt to repair or replace damaged direct-connect front passenger air bag module connec-
tors. If a direct-connect harness connector is damaged, the front passenger air bag must be
replaced and the wiring harness modified.
• Before servicing SRS, turn the ignition switch off, disconnect both battery cables and wait at least 3
minutes.
• Always work from the side of or under front passenger air bag module.
• After the work is completed, perform self-diagnosis to check that no malfunction is detected. Refer
to SRS-20, "
SRS Operation Check" .
1. Locate the yellow and orange direct-connect passenger air bag module harness connectors.
2. Use wire cutters to cut back both previously used direct-connect passenger air bag module harness con-
nectors from the vehicle wiring harness approximately 50 mm (1.9 in) from the connectors.
3. Remove approximately 150 mm (5.9 in) of the vehicle harness covering from the cut end.
WHIA0110E