2006 ACURA CSX navigation

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Map MatchingObtaining A Navigation DVD
23-269
Something is interfering with the system’s ability to
acquire its location. Check the following:
* The vehicle must be in an open area with a clear
* Remove sources of GPS interference like metallic
* Check GPS antenna cable connection.
* Restart the engine and repeat the GPS acquire view of the sky.
window tint above antenna, or electrical items
near antenna(see owner’s manual for details).
procedure. If the problem persists, see your dealer.
If this procedure is not necessary, the system proceeds
directly to the Disclaimer screen. During initialization,
the system searches for all available GPS satellites, and
obtains their orbital information. During this procedure
the vehicle should be out in the open with a clear view
of the sky.
If the navigation system finds the satellites properly,
this box clears, and changes to the Disclaimer screen. If
within 10 minutes the system fails to locate a sufficient
number of satellites to locate your position, the
following screen appears.
It this screen appears, turn off the engine, then restart
the vehicle and move it to a different location. If the
disclaimer screen appears, the GPS initialization is
complete.
NOTE:
 The average acquiring time is less than 10 minutes, but it can take as long as 45 minutes.
 If the system is still unable to acquire a signal, follow the instructions on the screen. If this screen appears
again, go to troubleshooting for the GPS icon is white
or not shown (see page 23-341).
 Skip to a CSF screen by pushing the MENU and INFO buttons at the same time and can move to an System
Links screen.
This part of the initialization matches the GPS
coordinates with a road on the map screen. To do this
part of the procedure, make sure that the navigation
system is displays a map, and drive the vehicle on a
mapped road shown on the map screen. Do not enter a
destination at this time. When the name of the current
road you are driving on, appears at the bottom of the
screen, the entire procedure is complete. Your system
is now ready to use. If the Navigation DVD is lost or damaged, or you need a
yearly
updated DVD, you have two ways to purchase
one. You can either call 888-549-3798, or order on-line
at www.acura.com.
Both methods require a credit card. The DVD cannot be
ordered through the parts system. The following DVDs
will not work in this navigation system:
 Earlier model navigation DVDs (black, orange, light blue label and the older versions with a white label)
 Map software programs manufactured by other companies
 DVD movies, or DVDs containing audio recordings
Update DVDs are available for purchase usually in the
fall of each year. They may contain the following:  Enhanced maps and points of interest (POI) coverage
 Fixes for minor software bugs
 Additional features
NOTE:  Map matching must be done any time the DVD is removed or replaced.
 Always order navigation DVDs on an as-needed basis. During a typical model year, each color DVD may
undergo a half a dozen software only version
upgrades to fix minor issues on some or all models
the DVD supports. This is normal. Usually only the
letter at the end of the version number changes,
while the database (maps and POIs) remain
unchanged.
 Never promise your customer future free updates.
There are no free programs for updating the
navigation DVD. Update DVDs are generally available
for purchase each fall. The online DVD order site
provides information when an update for a particular
color DVD is available.
 Damaged discs are not covered by warranty unless they have been damaged by the navigation system.
(cont’d)
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DVD Handling and CleaningEarliest DVD Version Application for Each
Model
23-270 Navigation System
General Troubleshooting Information (cont’d)
To avoid damaging or leaving fingerprints on the DVD,
always handle it by the edges and place it in a jewel
case whenever it is outside the navigation unit. Deep
scratches or fingerprints on the back of the DVD can
cause intermittent rebooting or other system errors.
Smudges and fingerprints can be carefully removed
using a mild cleaner and tissues designed to clean
eyeglasses. To clean a DVD, use a clean soft cloth. Very
gently wipe across the DVD from the center to the
outside edge, never in a circular motion.
Do not place stabilizer rings or labels on the DVD. Each navigation system DVD contains a map/POI (point
of interest) database and the navigation system
software for each model that it supports. Inserting an
older DVD can cause problems since it lacks the
software to provide the specific features needed for that
model. Unfortunately, the navigation software does not
detect or warn you that the version is outdated, and it
may even appear to operate.
NOTE: Replacing a DVD just because the version
number is higher is not always warranted. A higher
software version does not necessarily mean it contains
newer software for your model. The DVD contains
software for all models that use the same color DVD,
and a revised number may or may not have software
fixes or upgrades for the model in question.
Typical warning symptoms that an outdated DVD is
being used include:
 The Acura model navigation screen may display a Honda logo while booting up.
 A newly introduced model feature or current accessory may not display properly, and Extension
will display instead.
NOTE: Extension may be displayed when using
Music Link, but should never be displayed when XM
is selected.
 The current street (the street being driven on) does not appear properly at the bottom of the map screen
display when the vehicle is driven on a main road.
NOTE: If necessary, compare the operation to the
navigation system of the same model and year
vehicle that has a current DVD.
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How to Identify Navigation DVD Versions,
and How to Inspect A DVD for Damage
23-271
To determine the navigation version on a particular
model, start the engine, then locate the navigation unit.
Open the DVD door, and push the eject button to eject
the DVD. Hold the DVD by the edges, and check for
these items: Check any official Acura service website for more service information about the navigation DVDs.
 The DVD label color.
 Read the DVD version on the label, and note it on the repair order. The version number is near the bottom
of the label text (for example, ver: 4.23A). You will
need this version number:
– To verify that the DVD version is appropriate for the vehicle. Check any official Honda service website
for more service information.
– Any time you call Tech Line regarding a navigation system issue.
– To answer client inquires concerning update or coverage issue.
NOTE: Client’s may obtain DVDs from sources
outside the normal ordering process. If you
determine this is the case, recommend that your
customer purchase the appropriate DVD from the
Acura Disc Fulfillment Center (see ORDERING A
DVD).
– Check the underside of the DVD for signs of mishandling. Deep scratches, or random scratches,
light swirl marks, or fingerprints can cause random
lock-ups, reboots, erratic voice response, erratic
positioning errors, and DVD read or format errors.
NOTE: A damaged DVD is not covered under
warranty unless the disc is damaged by the
navigation unit. Damage by the navigation unit
typically appears as circular scratches caused by
something rubbing against the DVD as it spins. The
damage may appear as arcs or complete circles on
the DVD reading surface.
– Verify that the underside of the DVD is silver, and not a copy with a blue color. Copies will not work
properly and can cause other symptoms that mimic
hardware problems.  Incorrectly colored DVDs being put into navigation
vehicles. This causes the system to either display
error messages, or causes system malfunctions that
mimic a hardware problem. This results in the client
leaving with a malfunctioning navigation system.
 The DVD version provided to the client is out-of date or incompatible with a particular model. This
inconveniences your client by delaying the repair, or
by causing additional (and unnecessary) returns to
your dealership.
 The client experiences bugs or other issues that have already been resolved in later versions currently
available at the fulfillment desk.
If the DVD is defective, or has any of the issues
mentioned above, return the vehicle to your client and
recommend that they order the proper DVD from the
Acura Disc Fulfillment Center.
NOTE: Navigation DVDs do not come with replacement
navigation units. If you are replacing a navigation unit
because it is defective (following appropriate service
manual troubleshooting), and the DVD does not eject,
order a DVD. See Obtaining a navigation DVD.
(cont’d)
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How to Answer Client Questions About
Navigation CoverageHow do I find the local address of a business
that is part of a national chain (for example,
Starbucks)?
Precaution on Client ‘‘Sneak Previews’’
Is my address covered by the navigation system?
Is my city covered by the navigation system?
The gas station on my corner is now a restaurant. Why
is it still incorrect in the navigation system?
23-272Navigation System
General Troubleshooting Information (cont’d)
Some clients may ask questions regarding a city,
address, or POI (point of interest) covered by the
navigation system. It is better to verify a coverage
question on an actual vehicle than to disappoint your
client by promising coverage that may be incomplete or
missing in their area. The following suggestions can be
used to answer coverage inquiries from your client.
Using a current production vehicle (of the same model),
try and enter the client’s address (street first) to see if
their area is covered. Always enter the street first,
because sometimes their city may be included in a
neighboring township, or under some larger
metropolitan city name. If the address is shown in a
later year vehicle, but not your client’s vehicle, you
might recommend that your client purchase an update.
For general questions about whether a city is covered,
view the map coverage link on the DVD order site. On
the site, select a year, and select a model, then click on
the Coverage link. You then select a state or province,
and the cities are listed. Of course, this does not
guarantee that the customer’s road or address is in the
system. Verifying on an actual production vehicle is
always the best guarantee that your information is
accurate.
For POI-related client questions, explain that
businesses are constantly moving, and there can be a
considerable lag in updating the m
illions of POIs in the
system. The database is updated annually, and the best
way to the verify whether the POI is accurate is verify
the inquiry on a current production vehicle.
Answers to these and other questions regarding
coverage can be found in these locations:
 In the Frequently Asked Questions section of the navigation system manual.
 At the online DVD order site, by clicking on the FAQs link. There are three ways to find the local address to
businesses:
 If you know the phone number of the business, select Phone Number and enter the 10 digit phone number
(area code plus seven digit number).
 Select Category, then Restaurant. Enter the keyword Star. The resulting list includes all restaurants that
have the letters Star anywhere in the name.
 Select Name and enter Starbucks. For more common business names, like McDonalds, you may have to
search through a list that includes other businesses
like McDonalds Welding, McDonalds Automotive, etc.
Your client might request a look (or sneak preview) at
features in the latest navigation software. You should
never preview a navigation DVD in a client’s vehicle.
Inserting a newer DVD installs the latest software from
the DVD into the memory of the client’s navigation
system. When the original DVD is reinstalled, the newer
software remains in memory and is often incompatible
with the client’s original DVD Map and POI database, or
software.
If your client wishes to see the latest navigation
coverage or software features, demonstrate it on an in-
stock vehicle that already has the latest DVD version.
If a newer version is loaded either by the dealer or the
client, the only remedy is to enter the navigation
diagnostic mode’s Version screen and do a forced
download. Check any official Honda service website for
more information about what patches may need
reinstalling.
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How to Check Error History
Hardware Error History
Software Error (Soft error) History
23-273
Return
System Links Help
Exit Diag
ReturnReturn
Navi.ECUSelect Diagnosis Items Self- Diagnosis Mode
Detail Information & Setting
(Navi will check internal function. connections, etc.
Perform this test with vehicle stopped and engine running.)
(Individual Diagnostic screens to confirma specific diagnostic screen.)
XM
Error
History
Yaw
Sensor Car Status
ECU Info. Hard Key
DVD Mic
HFL
Press any icon if you want to see details. GPS Ant. R. Camera
Display Radio
A/C
Return
ReturnError History
Hard Error Soft Error
Hard Error
Clear Save
0/0
1. 2705 HFL Diag
2004:12:31 - 19:15:55
2. 2707 Mic Diag 2004:12:31 - 19:15:50
2. 2707 GPS Diag:Antenna
2004:12:31 - 19:15:12
The Error History feature is to record intermittent
navigation issues that occur while using the system.
Sometimes the client complaint cannot be duplicated.
The error history may record the information needed to
diagnose the problem. To check the error history:
1. Start the engine.
2. Press and hold the MAP/GUIDE, MENU, and CANCEL buttons for 3 seconds.
3. When the Select Diagnosis Items menu is displayed, select Detail Information & Setting.
4. When the navigation unit has hard codes, the Error History icon appears yellow when the Self
Diagnosis mode (System links) screen is displ ayed.
When no hard errors are stored, the icon appears
gray. To view the errors with their DTC codes,
select the error history icon. 5. Select Hard Error.
NOTE: Soft errors are for factory use only.
6. The Hard Error screen displays the following information for each error:
 The DTC trouble code for the error
 A brief description of the DTC code
 The date and time when the error occurred.
NOTE:  To see additional errors, use the joystick to select UP or DOWN.
 Select Clear to delete the error history. The Save feature is for factory use only.
7. Use the DTC Symptom Troubleshooting table to troubleshoot the error.
8. Clear the DTCs.
9. Select Return to exit the error history.
Software errors are not available. They are for factory
use only.
(cont’d)
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How to Clear Error History
Hard error history is displayed
Soft error history is displayed (Soft errors are for
factory use only)Hard error history clear
Soft error history clear (Soft errors are for factory
use only)
23-274Navigation System
General Troubleshooting Information (cont’d)
Return
Return Return
ReturnHard Error
Clear Save
0/0
1. 2705 HFL Diag
2004:12:31 - 19:15:55
2. 2707 Mic Diag 2004:12:31 - 19:15:50
2. 2707 GPS Diag:Antenna
2004:12:31 - 19:15:12
Soft Error
1. APPLI 31000001 (2004:12:31 - 19:15:08)
00000000
2. APPLI 31000001 (2007:03:01 - 10:53:54)
3. APPLI 12004100 (2004:12:31 - 19:15:12)
Clear Save
0/0
00000000 00000000 00000000
00000000 00000000 00000000 00000000
00000001 00000105 ffffff2c 00000000 Hard Error
Yes No
Clear Error History
Soft Error Yes No
Clear Error History
1. Do the steps in How to check Error History.
2. Select Clear in the error menu.
NOTE: By selecting Clear, all software and hardware errors stored in history are erased at the same
time.
 Save is for factory use only. 3. After selecting Clear, then selecting Yes, both Hard
Error history and Soft Error history are cleared at
thesametime.
4. Press return to exit.
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(#'#
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DTC Description CircuitFailure DetectionPageAlso Check for
23-275
DTC Troubleshooting Index




1001 FROM system Info
Error Navigation unit internal data error. (see page 23-320) Low or weak battery
voltage
1101 Media Bus Send Error Media
condition
monitoringNavigation unit internal media error. (see page 23-320) Low or weak battery
voltage
1201 DVD High Temp DVD drive Navigation unit temperature above the upper limit. Failure in navigation unit fan circuit. (see page 23-321) Low or weak
battery voltage
High temperature
around the
navigation unit
1202 DVD Low Temp DVD drive Navigation unit temperature below the lower limit. (see page 23-321) Low or weak
battery voltage
High temperature
around the
navigation unit
1301 GPS Antenna Error GPS AntennaGPS antenna circuit malfunction. (see page 23-322) Low or weak battery
voltage
1302 GPS Receiver Error 1 GPS
ReceiverGPS antenna circuit malfunction.
Navigation unit internal GPS receiver
malfunction. (see page 23-323) Low or weak battery
voltage
1303 GPS Receiver Error 2 GPS
ReceiverNavigation unit internal GPS receiver
malfunction. (see page 23-324) Low or weak battery
voltage
1305 Gyro Error 2: ECU Temp XX °C Gyro Navigation unit internal gyro malfunction. (see page 23-324) Low or weak battery
voltage
1306 Vehicle Speed Pulse Vehicle
Speed PulseVSP circuit malfunction. (see page 23-325) Check for F-CAN
DTCs
1307 DVD Read Error DVD Scratched/Dirty DVD or navigation unit internal DVD ROM drive. (see page 23-325) Low or weak battery
voltage
1402 Audio Error 2 CD Mechanical malfunction in the CD changer. (see page 23-326) Low or weak battery voltage
1409 Audio Error 9 XM XM Antenna/circuit malfunction. (see page 23-326) Low or weak battery voltage
2607 XM Diag XM GA-NET Bus circuit malfunction Open/Short. XM Antenna circuit malfunction. (see page 23-327)
2609 VRAM Diag ECU VRAM Navigation unit internal VRAM malfunction. (see page 23-329)
2610 DRAM Diag ECU DRAM Navigation unit internal DRAM malfunction. (see page 23-330)
2701 GPS Diag: Antenna GPS GPS antenna malfunction. (see page 23-330)
2702 GPS Diag: Receiver in Navi GPS GPS antenna malfunction. (see page 23-331)
2703 Aircon Diag Aircon Communication error between climate control unit and navigation unit (open/short). (see page 23-331) Check for F-CAN
DTCs
2705 HFL Diag HFL HandsFreeLink control unit internal malfunction. (see page 23-334) Check for F-CAN DTCs
2706 Gyro Diag: ECU Temp XX °C Gyro Navigation unit internal malfunction. (see page 23-336)
2707 Mic Diag Mic Mic circuit malfunction Open/Short. (see page 23-337)
Flash ROM
management
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Symptom Diagnostic procedure Also check for
23-276
Navigation System
Symptom Troubleshooting Index
































 








Navigation system stays on the GPS
initialization screen
System Initialization (see page
23-268) Navigation unit
GPS antenna/cable is
disconnected or damaged
The wrong color DVD is installed
The DVD is damaged or dirty
Harness/fuses/switches
Vehicle position icon constantly
leaves road, moves erratically, or is
displayed very far from actual
vehicle position Symptom Troubleshooting
(see page 23-344)
Navigation unit
GPS antenna/cable
ECM/PCM (speed and fuel pulses)
Harness/fuses/switches
System always comes up in in-line
diagnostic mode Symptom Troubleshooting
(see page 23-347)
Navigation system will not accept
security code Symptom Troubleshooting
(see page 23-353)The wrong color DVD is installed
Navigation frequently asks for anti-
theft code and/or needs GPS
initialization Symptom Troubleshooting
(see page 23-350)
Loss of voltage or poor ground
(G504, G505)
Navigation unit
Low battery voltage
Harness/fuses/switches
GPS icon is white or not shown Symptom Troubleshooting (see page 23-341) Navigation unit
Aftermarket accessories
connected to the system
The wrong color DVD is installed
The DVD is damaged or dirty
GPS antenna/cable
Harness/fuses/switches
Vehicle icon wanders across the
map when driving (does not follow a
displayed road) or map or vehicle
ICON spins Symptom Troubleshooting
(see page 23-345)
Navigation unit
GPS antenna/cable
ECM/PCM (speed signal)
No picture is displayed Symptom Tr oubleshooting
(see page 23-338) Navigation unit
The wrong color DVD is installed
The DVD is damaged or dirty
Harness/fuses/switches
Picture has lines/rolls/other issues
or is an odd color Symptom Troubleshooting
(see page 23-339) Navigation unit
The wrong color DVD is installed
The DVD is damaged or dirty
Aftermarket accessories
connected to the system
Harness/fuses/switches
Display day/night mode does not
work or does not work properly If you use the display mode
button, the auto day/night
function is disabled until you turn
the ignition switch to ON (II)
Symptom Troubleshooting
(see page 23-348)Display brightness set to High in
day or night mode
Gauge control module
The wrong color DVD is installed
The DVD is damaged or dirty
Harness/fuses/switches
System locks up or freezes
constantly Symptom Troubleshooting
(see page 23-348) Navigation unit
The wrong color DVD is installed
The DVD is damaged or dirty
Harness/fuses/switches
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