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YES
NO
YES
NO
YES
NO
YES
NO
23-69
XM RECEIVER CONNECTOR A (14P)
GND (BLK)
XM RECEIVER CONNECTOR A (14P) SYS ACC (LT BLU) XM RECEIVER CONNECTOR A (14P)
SYS ACC (LT BLU)
NAVIGATION UNIT CONNECTOR E (14P)
GA-NET BUS
(BLU) GA-NET BUS (PNK)
4. Turn the ignition switch to ON (II).
5. Measure the voltage between XM receiver
connector A (14P) terminal No. 11 and body ground.
Go to step 6.
Repair open in the wire between the XM
receiver and the navigation unit.
6. Turn the ignition switch to LOCK (0).
7. Measure the voltage between XM receiver connector A (14P) terminal No. 2 and body ground.
Go to step 8.
Substitute a known- good XM receiver
(see page 23-82), and recheck. If 10 V or more are
present, replace the original XM receiver.
8. Turn the ignition switch to ON (II). 9. Measure the voltage between XM receiver
connector A (14P) terminal No. 2 and body ground.
Go to step 10.
Substitute a known- good navigation unit
(see page 23-155), and recheck. If 0.5 V or less are
present, replace the original navigation unit.
10. Turn the ignition switch to LOCK (0).
11. Disconnect navigation unit connector E (14P), and XM receiver connector A (14P).
12. Check for continuity between navigation unit connector E (14P) terminal No. 9 and No. 10 and
body ground individually.
Go to step 13.
Short to body ground in the wire between the
XM receiver and the navigation unit. Replace the
affected shielded harness.
(cont’d)
Wire side of female terminals
Wire side of female terminals Wire side of female terminals
Wire side of female terminals
Is t her e l ess t han 0.1 V ?
Is t her e 10 V or mor e pr esent ? Is t her e l ess t han 0.5 V ?
Is there continuity?
08/08/21 14:05:33 61SNR030_230_0072
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DYNOMITE -2009-
Î
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´
µ
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XM radio preset memory is lost (with
navigation)
YES
NO
YES
NO YES
NO
YES
NO
23-71
XM RECEIVER CONNECTOR A (14P)
B(BLU)
XM RECEIVER CONNECTOR A (14P) GND (BLK)NOTE: Check the vehicle battery condition first.
Check the connectors for poor connections or loose terminals.
If you can only tune to channel 000, 001, 174, and 247, make sure the navigation unit is set to channel mode
(see owners manual), if it is set to channel mode, call
XM Satellite Radio customer support, and check the
account activation status.
1. Turn the ignition switch to ON (II).
2. Turn on the navigation unit, and set each of the XM radio channel preset buttons.
Go to step 3.
Go to step 7.
3. Turn the ignition switch to LOCK (0) for 1 minute, then turn it back to ON (II).
4. Test all of the XM radio channel preset buttons for proper recall operation.
System is normal at this time. Check
connections at the navigation unit.
Go to step 5.
5. Turn the ignition switch to LOCK (0).
6. Disconnect XM receiver connector A (14P). 7. Measure the voltage between XM receiver
connector A (14P) terminal No. 1 and body ground.
Go to step 8.
Repair open in the wire between the
navigation unit and the XM receiver.
8. Reconnect XM receiver connector A (14P).
9. Measure the voltage between XM receiver connector A (14P) terminal No. 11 and body ground.
Substitute a known-good navigation unit
(see page 23-155), and recheck. If the symptom/
indication goes away, replace the navigation
unit.
Repair open in the wire between the XM
receiver connector and the navigation unit.
Wire side of female terminals
Wire side of female terminals
Do each of t he X M r ad i o channel pr eset but t ons set pr oper l y ?
Do the preset buttons recall the set radio stations? Is there battery voltage?
Is t her e l ess t han 0.1 V ?
08/08/21 14:05:33 61SNR030_230_0074
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DYNOMITE -2009-
Î
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µ
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Poor or no sound with XM radio (Audio unit
does display XM channels) (with navigation)
YES
NO XM receiver connector Wire color
YES
NO
23-72 Audio System
Symptom Troubleshooting (cont’d)
XM RECEIVER CONNECTOR A (14P)
NOTE:
Check the vehicle battery condition first.
Check the XM radio reception in an open area. Poor reception/interference can be caused by nearby tall
buildings, mountains, or high-voltage power lines.
Check the connectors for poor connections or loose terminals.
If you can only tune to channel 000, 001, 174, and 247, make sure the navigation unit is set to channel mode
(see owners manual), if it is set to channel mode, call
XM Satellite Radio customer support, and check the
account activation status.
1. Turn the ignition switch to ON (II).
2. Turn on the navigation unit and select XM radio.
3. Check for an error message on the display.
Go to error code list (see page 23-27).
Go to step 4.
4. Turn the ignition switch to LOCK (0).
5. Disconnect navigation unit connector E (14P) and XM receiver connector A (14P). 6. Check for continuity between XM receiver
connector A (14P) and body ground according to
the table.
A5 WHT
A6 RED
A13 BLK
A14 GRN
Short to body ground in the wire(s) between
the navigation unit and the XM receiver. Replace
the affected shielded harness.
Go to step 7.
Wire side of female terminals
Ar e t her e any messages d i spl ay ed ? Is there continuity?
08/08/21 14:05:34 61SNR030_230_0075
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DYNOMITE -2009-
(#'
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Special Tools Required
Electrical Noise Test
23-75
Diagnostics CD 07AAZ-SDBA100
Do this test to check for electrical noise being induced
into the audio system.
NOTE: Electrical noise may be caused by outside
sources that cannot be handled by the audio system.
Make sure you remove any cell phones and/or turn off
any aftermarket device before beginning this test.
1. Insert the diagnostics CD (T/N: 07AAZ-SDBA100) into the navigation unit or audio unit.
2. Play track No. 4 (digital zero) at a normal, or slightly higher than normal, volume level.
3. Operate any electrical device that may create electrical noise in the audio system, including
starting the engine.
4. Play track No. 5 (near digital zero) at a normal, or slightly higher than normal, volume level.
5. Operate any electrical device that may create electrical noise in the audio system, including
starting the engine.
6. Play track No. 6 (SNR) at a normal, or slightly higher than normal, volume level. 7. Operate any electrical device that may create
electrical noise in the audio system, including
starting the engine.
If no abnormal noise is heard, go to individual speaker test.
If the noise is present only during the SNR track, replace the navigation unit or audio unit.
If the noise is heard during the digital zero or near digital zero track, check for;
– Poor ground for the audio unit, amplifier, engine or battery cable
– Pinched or shorted speaker or amplifier wire
– Faulty amplifier (Type S model)
– Faulty navigation unit
– Faulty audio unit
– Other faulty components causing excessive electrical noise (ignition coils, alternator, door
lock actuators, etc.). Disconnect any suspect
components, and then replay the tracks that
were originally noisy. If the noise is gone,
check the component’s circuit and the
component.
08/08/21 14:05:34 61SNR030_230_0078
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DYNOMITE -2009-
´
´
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Seek Stop Test
23-7823-78 Audio System
Sound Quality Diagnosis (cont’d)
8. Compare the client’s vehicle’s sound quality results
to the known-good vehicle’s results.
If the sound quality in the customer’s vehicle is comparable to the sound quality in the known-
good vehicle, then the client’s vehicle is
operating as designed.
If the sound quality is not comparable, check these items in order.
– Loose or improperly installed speakers or other hardware that may become excited by
the vibrations generated by the speakers
– Poor power or ground to the stereo amplifier (Type S model)
– Damaged speaker(s)
– Faulty amplifier (Type S model)
– Faulty navigation unit
– Faulty audio unit Do this test to check the performance of the audio unit’s
AM and FM reception. Refer to symptom
troubleshooting: audio sound weak or distorted, or no
sound is heard from speakers (display is normal)
(see page 23-39) before continuing with this test.
NOTE:
Window tint, aftermarket theft-recovery devices and other aftermarket accessories may reduce radio
reception.
Changes in cloud cover and other atmosphere conditions will affect the ab ility of the navigation unit
or audio unit to receive radio signals.
1. Park the client’s vehicle in an open area away from buildings or other obstructions.
2. Park a known-good vehicle (same year, model, and trim level) next to the client’s vehicle, facing the
same direction.
3. Start the engine in the client’s vehicle, and turn on the radio.
4. Set the FM receiver to 87.7 MHz.
5. Press the Seek button and record the first station that the navigation unit or audio unit locks onto.
6. Press the Seek button repeatedly, and write down each station that the navigation unit or audio
unit locks onto until the station recorded in step 5 is
reached again.
7. Set the AM receiver to 530 kHz.
8. Press the Seek button, and record the first station that the navigation unit or audio unit locks
on to.
9. Press the Seek button repeatedly, and write down each station that the navigation unit or audio
unit locks onto until the station recorded in step 8 is
reached again.
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DYNOMITE -2009-
23-79
10. Turn the ignition switch to LOCK (0).
11. Start the engine in the known-good vehicle, andthen perform steps 4 thru 10 on the known-good
vehicle.
12. Compare the number of stations received in steps 6 and 9 in the client’s vehicle with the number of
stations received in the known-good vehicle.
If the number of stations received is the same, or within 10 %, the audio unit’s tuner performance
is OK. The problem may be atmospheric
conditions, multi path interference, or other
obstructions to the radio signal.
If the client’s vehicle receives fewer stations by at least 10 %, go to step 2 of poor AM or FM radio
reception of interference (see page 23-29).
08/08/21 14:05:35 61SNR030_230_0082
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DYNOMITE -2009-
Global Positioning System (GPS) Limitations Muting LogicLCD Unit Limitations
23-91
The GPS cannot detect the vehicle’s position during the
following conditions: Metallic window tinting above the GPS antenna.
When only three satellite signals are received (Four satellite signals are required for accurate positioning).
When driving near high tension power lines.
When the satellite signals are blocked by the operation of some electronic aftermarket accessories
including, but not limited to non-OEM in-dash
entertainment units (radio, CD players/changers,
radar detectors and theft recovery systems) and cell
phones placed near the navigation system.
When the satellite control centers are experiencing problems.
The accuracy of the GPS is reduced during these
instances: Metallic window tinting above the GPS antenna.
When only three satellite signals are received (Four satellite signals are required for accurate positioning).
When driving near high tension power lines.
When the satellite signals are blocked by the operation of some electronic aftermarket accessories
including, but not limited to non-OEM in-dash
entertainment units (radio, CD players/changers,
radar detectors and theft recovery systems) and cell
phones placed near the navigation system.
When the satellite control centers are experiencing problems. Whenever the navigation system is giving guidance,
the front speakers are muted. When the voice control
system is being used, all of the speakers are muted.
In cold temperatures, the display may stay dark for the first 2 or 3 minutes until it warms up.
When the display is too hot because of direct summer sunlight, it will remain dark until the temperature
drops.
When the humidity is high and the interior temperature is low, the display may appear cloudy.
The display will clear up after some use.
Fingerprints on the touch panel may sometimes be noticeable because of the panel’s low-reflection
coating. Clean the screen with a soft damp cloth. You
may use a mild cleaner intended for eye glasses or
computer screens. To avoid scratching the panel, do
not rub too hard, or use abrasive cleaners, or shop
towels.
The touch panel consists of a touch sensitive resistive membrane covering the display. Unlike previous
systems, you must actually touch the display to
activate it. Never use hard or sharp implements to
operate the screen because you risk damaging the
sensing membrane. If a touch switch does not
function immediately, shift your finger slightly, and
touch it again.
(cont’d)
08/08/21 14:06:24 61SNR030_230_0094
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DYNOMITE -2009-
Symptom DuplicationService Precautions
System Initialization
23-92 Navigation System
General Troubleshooting Information (cont’d)
If you can duplicate the symptom, compare it to a
known-good vehicle. Only use a vehicle of the same
model, same year, same trim, and same software
version. If you can duplicate the symptom in the
known-good vehicle, then it is a characteristic of the
system.
When the symptom can be duplicated, follow the self- diagnostic procedures and the appropriate
troubleshooting procedures.
When the symptom does not reappear or only reappears intermittently, ask the client about the
conditions when the symptom occurred.
– Try to establish if outside interference may be the cause.
– Try to duplicate the symptom under the same conditions the client experienced.
– Vibration, temperature extremes, and moisture (dew, humidity) are factors that are difficult to
duplicate.
– Inspect the vehicle for aftermarket electronic devices (vehicle locators, radar detector amps, etc.)
that may be hidden.
When troubleshooting navigation system problems,
ensure that the known-good vehicle is the same
software version year and model as the vehicle being
serviced. Mixing incompatible navigation DVDs or
other system components can delay the
troubleshooting process by creating effects unrelated to
the original problem. If you need to replace the navigation unit, inform the
customer that personal information in the navigation
system may be lost. If possible, have the client record
their personal information before the unit is replaced
On ’07-08 models you can back-up the navigation
data and transfer it to a new navigation unit. See save
users memory (see page 23-150).
Before disconnecting the battery, make sure you have the anti-theft codes for the audio and the
navigation system, and write down the audio presets.
Also obtain any PGM-FI or transmission DTCs and
freeze frame date (which are lost when the ECM/PCM
loses power).
When the battery is disconnected, the internal GPS clock is reset to 0:00. The clock will reset to the
correct time after the system finishes GPS
initialization.
After reconnecting the battery, you have to wait to get the initial signal from the satellite. It will take from 10
to 45 minutes.
Before returning the vehicle to the client, enter the audio and navigation anti-theft security code, then
enter the audio presets.
Adjust the setup clock settings (time zone and daylight savings) in the navigation system.
If the navigation system loses power (like the battery
was disconnected), the navigation system requires
initialization. Once completed, your system is ready to
use.
This initialization requires the following: Entering the 4-digit anti-theft security code to unlock the system
GPS initialization (may not be needed depending of the length of time the system was without power)
Map matching to align the GPS to a location on the map
08/08/21 14:06:25 61SNR030_230_0095
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DYNOMITE -2009-