
CONDITION POSSIBLE CAUSES CORRECTION
Low battery voltage Charge battery
Failure of sliding door control or
body control moduleDisconnect then reconnect battery to reset
module, function door, if no function exists
check for loose wire connections, see Body
Diagnostic Manual for detailed procedures
Failure of drive assembly Remove lower drive unit and check for no
drive condition
No latching in primary
and/or secondary positionsFailure of inside/outside handle
assemblyGo to that9POSSIBLE CAUSE9and review
9CORRECTIONS9
Failure of latch assembly Check wire connections and for blown fuse
Check cable connections
Check for foreign matter preventing the
operation of latch assembly
Troubleshoot using body diagnostic manual
Replace latch assembly, if necessary
Binding or sticking of components Establish location of binding and replace
necessary components
Failure of sliding door control or
body control moduleDisconnect then reconnect battery to reset
module, function door, if no function exists
check for loose wire connections, see Body
Diagnostic Manual for detailed procedures
Door seal force too high Inspect seals for damage, mis-assembly,
foreign matter. Refer to Door adjustment in
the Body section of the service manual for
specifications
Failure of drive assembly Remove lower drive unit and check for no
drive condition
Failure of striker Striker misaligned or loose
Striker damaged
Replace striker if necessary
Latch will not fully release
from primary positionFailure of latch assembly Check wire connections and for blown fuse
Check cable connections
Check for foreign matter preventing the
operation of latch assembly
Troubleshoot using body diagnostic manual
Replace latch assembly, if necessary
Failure of fuel filler door lockout
mechanismCheck operation of fuel filler door lockout
mechanism. Refer to the Body section for
information
Failure of sliding door control or
body control moduleDisconnect then reconnect battery to reset
module, function door, if no function exists
check for loose wire connections, see Body
Diagnostic Manual for detailed procedures
Failure of striker Striker misaligned or loose
RSPOWER SLIDING DOOR SYSTEM8N-25
POWER SLIDING DOOR SYSTEM (Continued)

CONDITION POSSIBLE CAUSES CORRECTION
Striker damaged
Replace striker if necessary
Cables worn and stretched Replace cables as necessary
Binding or sticking of components Establish location of binding and replace
necessary components
Key fob, B-pillar or
overhead console switch
does not power operate
doorBlown Fuse Check fuse and replace
Battery voltage low Charge or replace battery
Failure of latch assembly Check for foreign matter preventing the
operation of latch assembly
Check wire connection
Pawl and/or ratchet switch inoperative
Replace latch if necessary
Wiring problems (system or vehicle) Troubleshoot using electrical schematics.
Refer to wiring diagrams
Failure of body control module Check electrical connections
Refer to the body diagnostic manual for
additional checks
Replace BCM if necessary
Failure of key fob Replace key fob battery
Replace key fob if necessary
Failure of sliding door control module Disconnect then reconnect battery to reset
module, function door, if no function exists
check for loose wire connections, see Body
Diagnostic Manual for detailed procedures
Failure of door motor assembly Check for foreign matter preventing the
operation of gear motor assembly
Check wire connections
Gear motor clutch does not engage,
replace assembly
Full open switch inoperative, replace hold
open latch assembly
Replace motor assembly. if necessary
Door does not stay open Failure of hold open latch assembly Check wire/cable connections
Replace hold open latch, if necessary
Failure of hold open latch striker Replace hold open latch striker, if
necessary
High inside/outside opening
effortFailure of latch assembly Check wire connections and for blown fuse
Check cable connections
8N - 26 POWER SLIDING DOOR SYSTEMRS
POWER SLIDING DOOR SYSTEM (Continued)

CONDITION POSSIBLE CAUSES CORRECTION
Check for foreign matter preventing the
operation of latch assembly
Troubleshoot using body diagnostic manual
Replace latch assembly, if necessary
Failure of inside/outside handle
assemblyGo to that9POSSIBLE CAUSE9and review
9CORRECTIONS9
Binding or sticking of components Establish location of binding and replace
necessary components
Door continues to cinch
closed during power modeFailure of latch assembly Check wire connections and for blown fuse
Check for foreign matter preventing the
operation of latch assembly
Troubleshoot using body diagnostic manual
Replace latch assembly, if necessary
Failure of sliding door control or
body control moduleDisconnect then reconnect battery to reset
module, function door, if no function exists
check for loose wire connections, see Body
Diagnostic Manual for detailed procedures
Wiring problems (system or vehicle) Troubleshoot using electrical schematics.
Refer to wiring diagrams
Door continues to open
during power mode
(runaway motor)Failure of sliding door control or
body control moduleDisconnect then reconnect battery to reset
module, function door, if no function exists
check for loose wire connections, see Body
Diagnostic Manual for detailed procedures
Failure of hold open latch assembly Check wire/cable connections
Replace hold open latch, if necessary
Failure of drive assembly Remove lower drive unit and check for no
drive condition
Wiring problems (system or vehicle) Troubleshoot using electrical schematics.
Refer to wiring diagrams
Door opens very slowly Failure of door motor assembly Check wire/cable connections
Replace motor assembly, if necessary
Binding or sticking of components Establish location of binding and replace
necessary components
Squeaks, Noises and rattles Foreign material in door
compartmentRemove foreign material
Loose components Check and tighten loose components
Poor door track lubrication Lubricate the front portions of the side door
tracks with9Door EaseT9or equivalent
RSPOWER SLIDING DOOR SYSTEM8N-27
POWER SLIDING DOOR SYSTEM (Continued)

A eight-way power seat is standard on highline
models and optional on others. This option includes a
six-way adjustable seat cushion track and a two-way
power seat back.
The eight-way power seat is also available with the
heated seat and memory seat system that automati-
cally positions the power seat for two different driv-
ers. Refer toHeated Seat Systemfor more
information on the heated seat option. Refer toMem-
ory Systemin the Memory System section of this
group for more information on the memory system.
The power seat system includes the following com-
ponents:
²Power seat recliner
²Power seat switch
²Power seat track.
The power seat system with memory and heated
seat options includes the following components:
²Power seat recliner
²Power seat switch
²Power seat track.
²Memory Heated Seat Module (MHSM)
²Memory set switch
²Heated seat switch
²Electronic Vehicle Information Center (EVIC)
²Programmable Communications Interface (PCI)
data bus network
Refer to Wiring Diagrams for complete circuit dia-
grams. Following are general descriptions and opera-
tions for the major components in the power seat
system and memory seat system.
DESCRIPTION - MEMORY SEAT SYSTEM
An electronic memory and heated seat system is
available on some models. The memory system is
able to store and recall the driver side power seat
positions (including the power recliner position), and
both outside power mirror positions for two drivers.
For vehicles with a radio and heated / memory seat
system connected to the Programmable Communica-
tions Interface (PCI) data bus network, the memory
system is also able to store and recall radio station
presets for two drivers. The memory system also will
store and recall the last station listened to for each
driver, even if it is not one of the preset stations.
The memory system will automatically return to
all of these settings when the corresponding num-
bered and button of the memory switch on the driver
side seat side shield is depressed, or when the doors
are unlocked using the Remote Keyless Entry (RKE)
transmitter. A customer programmable feature of the
memory system allows the RKE recall of memory fea-
tures to be disabled in cases where there are more
than two drivers of the vehicle.
A Memory Heated Seat Module (MHSM) is used on
some models to control and integrate the many elec-tronic functions and features included in the memory
/ heated seat system.
The memory system includes the following compo-
nents:
²Heated seat switch
²Memory heated seat module (MHSM)
²Memory switch
²Position potentiometers on both outside power
mirrors
²Position potentiometers on the driver side power
seat track and power seat recliner motors.
²Radio receiver (if PCI data bus capable).
Certain functions and features of the memory system
rely upon resources shared with other electronic mod-
ules in the vehicle over the Programmable Communica-
tions Interface (PCI) J1850 data bus network. The PCI
data bus network allows the sharing of sensor informa-
tion. This helps to reduce wire harness complexity,
internal controller hardware, and component sensor cur-
rent loads. At the same time, this system provides
increased reliability, enhanced diagnostics, and allows
the addition of many new feature capabilities. For diag-
nosis of these electronic modules or of the PCI data bus
network, the use of a DRBtscan tool and the proper
Diagnostic Procedures manual are recommended.
The other electronic modules that may affect mem-
ory system operation are as follows:
²Body Control Module (BCM)- Refer toBody
Control Modulein Electronic Control Modules for
more information.
²
Electronic Vehicle Information Center (EVIC)
- Refer toElectronic Vehicle Information Center
in Overhead Console Systems for more information.
²Powertrain Control Module (PCM)- Refer to
Powertrain Control Modulein Electronic Control
Modules for more information.
²Radio Receiver- Refer toRadio Receiverin
Audio Systems for more information.
Refer toHeated Seat Systemfor more informa-
tion on the heated seat system. Refer toRemote
Keyless Entry Systemin Power Lock Systems for
more information on the RKE system. Refer to
Power Mirrorin Power Mirrors for more informa-
tion on the mirror position potentiometers. Refer to
Power Seat TrackandPower Seat Reclinerin
the Power Seat System section of this group for more
information on the driver side power seat position
potentiometers.
Refer toPower Seatin the Contents of Wiring
Diagrams for complete circuit diagrams. Following
are general descriptions of the remaining major com-
ponents in the factory-installed memory system.
OPERATION - POWER SEAT SYSTEM
The power seat system allows the driver and/or
front passenger seating positions to be adjusted elec-
8N - 50 POWER SEATSRS
POWER SEATS (Continued)

trically and independently using the separate power
seat switches found on the outboard seat cushion
side shield of each front seat. See the owner's manual
in the vehicle glove box for more information on the
features, use and operation of the power seat system.
OPERATION - MEMORY SYSTEM
The Memory Seat/Mirror Module (MSMM) will
drive a maximum of 2 motors at a time in a given
direction. If conflicting directions are requested, the
priority for response will be as follows:
²Seat Track Rearward
²Seat Front Down
²Seat Rear Down
²Recliner Rearward
²Seat Track Forward
²Seat Front Up
²Seat Rear Up
²Recliner Forward
The inputs from these switches to the MSMM is a
current limited battery source fed by the MSMM.
This protects the MSMM printed circuit board traces
from acting as fuses. All of these switch contact
inputs to the MSMM are normally closed to ground,
except when actuated.
Soft stops are incorporated to prevent the motor
from being driven into a stall. Should the seat have
restricted travel, refer to Resetting Soft Stops in this
section.
See the owner's manual in the vehicle glove box for
more information on the features, use and operation
of the memory system. For diagnosis of the MSM, the
PCI data bus, or the other electronic modules on the
PCI data bus that provide inputs and outputs for the
memory system, the use of a DRBtscan tool and the
proper Diagnostic Procedures manual are recom-
mended.
ELECTRONIC VEHICLE INFORMATION CENTER
The Electronic Vehicle Information Center (EVIC)
serves as the user interface for the memory system.
It displays memory system status messages and pro-
vides the user with the means for enabling and dis-
abling the many customer programmable features
available on the vehicle, including those for the mem-
ory system.
See the owner's manual in the vehicle glove box for
more information on the features, use and operation
of the EVIC. Refer toElectronic Vehicle Informa-
tion Centerin Overhead Console Systems for more
information on the EVIC.
DIAGNOSIS AND TESTING - POWER SEAT
SYSTEM
Following are tests that will help to diagnose the
hard wired components and circuits of the power seatsystem. However, if the vehicle is also equipped with
the optional memory system, these tests may not
prove conclusive in the diagnosis of the driver side
power seat. In order to obtain conclusive testing of
the driver side power seat with the memory system
option, the Programmable Communications Interface
(PCI) data bus network and all of the electronic mod-
ules that provide inputs to, or receive outputs from
the memory system components must be checked.
The most reliable, efficient, and accurate means to
diagnose the driver side power seat with the memory
system option requires the use of a DRBtscan tool
and the proper Diagnostic Procedures manual. The
DRBtscan tool can provide confirmation that the
PCI data bus is functional, that all of the electronic
modules are sending and receiving the proper mes-
sages on the PCI data bus, and that the memory sys-
tem is receiving the proper hard wired inputs and
relaying the proper hard wired outputs to perform its
driver side power seat functions.
WARNING: SOME VEHICLES ARE EQUIPPED WITH
SEATBACK MOUNTED AIRBAGS (Fig. 1). BEFORE
ATTEMPTING TO DIAGNOSE OR SERVICE ANY
SEAT OR POWER SEAT SYSTEM COMPONENT
YOU MUST FIRST DISCONNECT AND ISOLATE THE
BATTERY NEGATIVE CABLE. THEN WAIT TWO MIN-
UTES FOR THE SYSTEM CAPACITOR TO DIS-
CHARGE BEFORE FURTHER SYSTEM SERVICE.
THIS IS THE ONLY SURE WAY TO DISABLE THE
AIRBAG SYSTEM. FAILURE TO DO SO COULD
RESULT IN ACCIDENTAL AIRBAG DEPLOYMENT
AND POSSIBLE PERSONAL INJURY.
Before any testing of the power seat system is
attempted, the battery should be fully-charged and
all of the power seat system wire harness connections
and pins cleaned and tightened to ensure proper cir-
cuit continuity and ground paths. For complete cir-
cuit diagrams, refer toPower Seatin Wiring
Diagrams.
With the dome lamp on, apply the power seat
switch in the direction of the failure. If the dome
lamp dims, the seat may be jamming. Check under
and behind the seat for binding or obstructions. If
the dome lamp does not dim, proceed with testing of
the individual components and circuits.
DIAGNOSIS AND TESTING - MEMORY SYSTEM
CHECK AND RESET SOFT STOPS
To check and reset the power memory seat soft
stops, use the power seat control switches to move
the seat in one direction to the end of travel, allow a
couple of seconds before re-energizing the seat in the
same direction until it stops and for three additional
seconds after it stops. (The amount the seat moved
RSPOWER SEATS8N-51
POWER SEATS (Continued)

upon the second energizing is the amount the soft
stops have been reprogrammed.
Repeat this procedure for each direction of seat
movement (One at a time).
NOTE: Checking and resetting of the power mem-
ory seat soft stops will not affect the customer's
programmed positions.
DIAGNOSIS AND TESTING MEMORY SYSTEM
In order to obtain conclusive testing of the memory
system, the Programmable Communications Interface
(PCI) data bus network and all of the electronic mod-
ules that provide inputs to, or receive outputs from
the memory system components must be checked.
The most reliable, efficient, and accurate means to
diagnose the memory system requires the use of a
DRB IIItscan tool and the proper Diagnostic Proce-
dures manual. The DRB IIItscan tool can provide
confirmation that the PCI data bus is functional, that
all of the electronic modules are sending and receiv-
ing the proper messages on the PCI data bus, and
that the memory system is receiving the proper hard
wired inputs and relaying the proper hard wired out-
puts to perform its functions.
Following are diagnostic routines that are built
into the module which can be performed without the
use of a diagnostic scan tool. Refer to Wiring Dia-
grams for complete circuit schematic or connector
pin-out information.
DIAGNOSTIC MODE 1
Diagnostic Mode 1 clears soft limits and sets mem-
ory selector switches (1 and 2) to predetermined val-
ues.
ACTIVATION-Press and hold the S and 1 buttons
for 5 seconds to enter diagnostic mode 1. This mode
is exited at the completion of the mode 1 tasks or
upon grounding the DATA G87 circuit input to the
module.
Mode 1 will:
²Clear all soft limits to their default hard limit
values
²Load memory 1 with default settings corre-
sponding to horizontal rearward, front down, rear
down, and recliner rearward positions
²Load memory 2 with default settings corre-
sponding to horizontal forward, front up, rear up,
and recliner forward positions
DIAGNOSTIC MODE 2
Diagnostic mode 2 provides a way to determine if
the seat/mirror motors and position sensors are con-
nected properly.
ACTIVATION-Press and hold the S and 2 buttons
for 5 seconds to enter diagnostic mode 2. This modeis exited after 5 seconds of switch inactivity or upon
grounding the DATA G87 circuit input by moving the
transmission out of the PARK position.
Mode 2 will:
²Place the seat and mirror motors at their mid-
point
²When a single axis of seat or mirror motion is
requested by pressing a switch, the corresponding
motor is energized. This tests switch input and motor
output
DRIVER SEAT SWITCH
DESCRIPTION
Vehicles equipped with power seats utilize a eight-
way power seat switch. This eight-way power seat
switch features two knobs ganged together on the
outboard seat cushion side shield (Fig. 2).
The switch is secured to the back of the seat cush-
ion side shield with two screws. However, the control
knobs for the seat switch unit must be removed
before the seat switch can be removed from the side
shield.
The power seat switch cannot be repaired. If one
switch is damaged or faulty, the entire power seat
switch unit must be replaced.
OPERATION
The power seat tracks can be adjusted in eight dif-
ferent ways using the power seat switches. See the
owner's manual in the vehicle glove box for more
information on the power seat switch functions and
the seat adjusting procedures.
When a power seat switch control knob or knobs
are actuated, a battery feed and a ground path are
applied through the switch contacts to the power seat
track or recliner adjuster motor. The selected
adjuster motor operates to move the seat track or
recliner through its drive unit in the selected direc-
tion until the switch is released, or until the travel
Fig. 2 Power Seat Switch - Typical
8N - 52 POWER SEATSRS
POWER SEATS (Continued)

limit of the adjuster is reached. When the switch is
moved in the opposite direction, the battery feed and
ground path to the motor are reversed through the
switch contacts. This causes the adjuster motor to
run in the opposite direction.
No power seat switch should be held applied in any
direction after the adjuster has reached its travel
limit. The power seat adjuster motors each contain a
self-resetting circuit breaker to protect them from
overload. However, consecutive or frequent resetting
of the circuit breaker must not be allowed to con-
tinue, or the motor may be damaged.
DIAGNOSIS AND TESTING - DRIVER SEAT
SWITCH
(1) Remove switch, refer to Switch Removal and
Installation in this section.
(2) Using an ohmmeter, perform the Seat Switch
Continuity Test table, using the seat switch connec-
tor (Fig. 3). If there is no continuity at any of the
switch positions, replace switch.
DRIVER SEAT SWITCH CONTINUITY TEST
SWITCH
POSITIONCONTINUITY BETWEEN
PINS
DRIVER
OFF PIN5&4
PIN5&3
PIN5&2
PIN5&10
PIN5&9
PIN5&8
PIN5&7
PIN5&6
FRONT RISER
UPPIN5&6
PIN1&9
FRONT RISER
DOWNPIN5&9
PIN1&6
CENTER
SWITCH
FORWARDPIN5&3
PIN1&10
CENTER
SWITCH
REARWARDPIN5&10
PIN3&1
REAR RISER UP PIN5&7
PIN1&8
REAR RISER
DOWNPIN5&8
PIN1&7
RECLINER UP PIN5&2
PIN4&1
RECLINER
DOWNPIN5&4
PIN2&1
REMOVAL
(1) Disconnect and isolate the battery negative
cable.
(2) On models with the eight-way power seat sys-
tem only, using a push pin remover or another suit-
able wide flat-bladed tool, gently pry the power seat
and power recliner switch knobs off of the switch
stems (Fig. 4).
(3) Remove the screws that secure the outboard
seat cushion side shield to the seat cushion frame.
Refer to the Body section of the service manual for
the procedure.
(4) Pull the outboard seat cushion side shield away
from the seat cushion frame far enough to access the
power seat switch wire harness connector.
(5) Disconnect the power seat wire harness connec-
tor from the power seat switch connector receptacle.
(6) Remove the screws that secure the power seat
switch to the inside of the outboard seat cushion side
shield.
Fig. 3 Seat Switch Pin Call-Out
Fig. 4 REMOVING SWITCH CONTROL KNOBS
RSPOWER SEATS8N-53
DRIVER SEAT SWITCH (Continued)

PASSENGER SEAT SWITCH
DESCRIPTION
Vehicles equipped with power seats utilize a eight-
way power seat switch. This eight-way power seat
switch features two knobs ganged together on the
outboard seat cushion side shield (Fig. 5).
The switch is secured to the back of the seat cush-
ion side shield with two screws. However, the control
knobs for the seat switch unit must be removed
before the seat switch can be removed from the side
shield.
The power seat switch cannot be repaired. If one
switch is damaged or faulty, the entire power seat
switch unit must be replaced.
OPERATION
The power seat tracks can be adjusted in eight dif-
ferent ways using the power seat switches. See the
owner's manual in the vehicle glove box for more
information on the power seat switch functions and
the seat adjusting procedures.
When a power seat switch control knob or knobs
are actuated, a battery feed and a ground path are
applied through the switch contacts to the power seat
track or recliner adjuster motor. The selected
adjuster motor operates to move the seat track or
recliner through its drive unit in the selected direc-
tion until the switch is released, or until the travel
limit of the adjuster is reached. When the switch is
moved in the opposite direction, the battery feed and
ground path to the motor are reversed through the
switch contacts. This causes the adjuster motor to
run in the opposite direction.No power seat switch should be held applied in any
direction after the adjuster has reached its travel
limit. The power seat adjuster motors each contain a
self-resetting circuit breaker to protect them from
overload. However, consecutive or frequent resetting
of the circuit breaker must not be allowed to con-
tinue, or the motor may be damaged.
DIAGNOSIS AND TESTING - PASSENGER SEAT
SWITCH
(1) Remove switch, refer to Switch Removal and
Installation in this section.
(2) Using an ohmmeter, perform the Seat Switch
Continuity Test table and (Fig. 6). If there is no con-
tinuity at any of the switch positions, replace switch.
PASSENGER SEAT SWITCH CONTINUITY
TEST
SWITCH
POSITIONCONTINUITY BETWEEN
PINS
PASSENGER
OFF PIN5&4
PIN5&3
PIN5&2
PIN5&10
PIN5&9
PIN5&8
PIN5&7
PIN5&6
FRONT RISER
UPPIN5&9
PIN1&6
FRONT RISER
DOWNPIN5&6
PIN1&9
CENTER
SWITCH
FORWARDPIN5&3
PIN1&10
CENTER
SWITCH
REARWARDPIN5&10
PIN3&1
REAR RISER UP PIN5&8
PIN1&7
REAR RISER
DOWNPIN5&7
PIN1&8
RECLINER UP PIN5&2
PIN4&1
RECLINER
DOWNPIN5&4
PIN2&1
Fig. 5 Power Seat Switch - Typical
RSPOWER SEATS8N-55