1995 CHEVROLET TRACKER Owners Manual

For prompt assistance, please have the following
information available to give the Customer Assistance
Representative:
0 Your name, address, home and business telephone
numbers
e Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate at
the left top
of the instrument panel and visible
through the windshield.)
0 Dealership name and location
0 Vehicle delivery date and present mileage
Nature of concern
We encourage you to call
the toll-free number listed
previously in order to give your inquiry prompt attention. However,
if you wish to write ChevroletlGeo,
write to:
Chevrolet/Geo Customer Assistance Center
P.O. Box 7047
Troy, MI 48007-7047
Refer to your Warranty and Owner Assistance
Information booklet for addresses
of Canadian and GM
Overseas offices.
When contacting ChevroletlGeo, please remember that
your concern will likely be resolved in the dealership,
using the dealership’s facilities, equipment and
personnel. That is
why we suggest you follow Step One
first if you have a concern.
Customer Assistance for the Hearing
or Speech Impaired (TDD)
To assist customers who have hearing difficulties,
Chevrolet/Geo has installed special
TDD
(Telecommunication Devices for the Deaf) equipment at
its Customer Assistance Center.
Any hearing or speech
impaired customer who has access to a TDD or
a
conventional teletypewriter (TTY) can communicate
with ChevroletlGeo by dialing: 1-800-TDD-CHEV.
(TDD users in Canada can dial
1-800-263-3830.)
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GM Participation in BBB AUTO
LINE - Alternative Dispute
Resolution Program*
*This program may not be available in all states,
depending on state law. Canadian owners refer to your
Warranty and Owner Assistance Information booklet.
General Motors reserves the right to change eligibility
limitations and/or
to discontinue its participation in this
program.
Both Geo and your Chevrolet/Geo dealer are committed
to making sure you are completely satisfied with your
new vehicle. Our experience has shown that, if a
situation arises where
you feel your concern has not
been adequately addressed, the Customer Satisfaction
Procedure described earlier in this section is very
successful.
There may be instances where an impartial third-party
can assist in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation
of the New
Vehicle Limited Warranty.
To assist in resolving these
disagreements, Geo voluntarily participates in BBB
AUTO LINE.
BBB AUTO LINE is an out-of-court program
administered by the Better Business Bureau system to
settle disputes between customers and automobile
manufacturers. This program is available free of charge
to customers who currently own or lease a
GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure,
you may contact the BBB using
the toll-free telephone number, or write them at the
following address:
BBB AUTO LINE
Council of Better Business Bureaus
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203
Telephone: 1-800-955-5 100
To file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number (VIN),
and a statement of the nature of your complaint.
Eligibility is limited by vehicle age and mileage, and
other factors.
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We prefer you utilize the Customer Satisfaction
Procedure before you resort to AUTO
LINE, but you
may contact the BBB at any time. The
BBB will attempt
to resolve the complaint serving as an intermediary
between you and Chevrolet/Geo. If this mediation is
unsuccessful, an informal hearing will be scheduled
where eligible customers may present their case to an
impartial third-party arbitrator.
The arbitrator will make a decision which you may
accept or reject. If
you accept the decision, GM will be
bound by that decision.
The entire dispute resolution
procedure should ordinarily take about forty days from
the time you file a claim until a decision is made.
Some state laws may require you to use this program
before filing a claim with a state-run arbitration program
or in the courts. For further information, contact the
BBB at
1-800-955-5 100 or the Chevrolet/Geo Customer
Assistance Center at 1-800-222- 1020.
REPORTING SAFETY DEFECTS
TO THE UNITED STATES
GOVERNMENT
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you should
immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to
notifying General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between
you, your dealer, or
General Motors.
To contact NHTSA,
you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in the
Washington, D.C. area) or write
to:
NHTSA, U.S. Department of Transportation
Washington, D.C.
20590
You can also obtain other information about motor
vehicle safety from the Hotline.
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REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada,
in addition to notifying General
Motors
of Canada Limited. You may write to:
Transport Canada
Box 8880
Ottawa, Ontario
KIG 352.
REPORTING SAFETY DEFECTS TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you'll notify
us. Please call us at 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P. 0. Box 7047
Troy, MI 48007-7047. In
Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French).
Or, write:
General Motors of Canada Limited
Customer Assistance Center
1908 Colonel Sam Drive
Oshawa, Ontario LlH 8P7.
Chevrolet Roadside Assistance Program
To enhance Chevrolet's strong commitment to
customer satisfaction, Chevrolet has established the
Chevrolet/Geo Roadside Assistance Center.
Roadside Assistance is available
24 hours a day,
365 days a year, by calling 1-800-CHEV-USA
(1-800-243-8872). This toll-free number will provide
you over-the-phone roadside assistance
with minor
mechanical problems.
If your problem cannot be
resolved over the phone, our advisors have access to
a
nationwide network of dealer-recommended service
providers. Roadside membership
is free, however some
services may incur costs.
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Roadside offers two levels of service to the customer,
Basic Care and Courtesy’” Care:
ROADSIDE Basic Care PROVIDES:
0
0
0
0
Toll-free number, 1 -800-CHEV-USA
Free towing for warranty repairs
Basic over-the-phone technical advice
Available dealer services at reasonable costs
(i.e., wrecker services, locksmithkey service, glass
repair, etc.)
Note: Roadside
Basic Care applies to all Chevrolet/Geo
vehicles regardless
of age or miles.
ROADSIDE
Courtesy Care PROVIDES:
Roadside Basic Care services (as outlined above)
Plus:
0 FREE Non-Warranty Towing (to the closest dealer
from a legal roadway)
FREE LocksmithKey Service (when keys are lost
on the road or locked inside)
FREE Flat Tire Service (spare installed on the road)
0 FREE Jump Start (at home or on the road)
0 FREE Fuel Delivery ($5 of fuel delivered on the road)
Note: Courtesy Care is available to Retail and
Retail Lease Customers operating 1994 and
newer ChevroletlGeo vehicles for
a period of
36 months/36,000 miles. All Courtesy Care services
must be pre-arranged by Chevrolet Roadside or Dealer
Service Management.
Basic Cure and Courfesy Care are not part of or included in the coverage
provided
by the New Vehicle Limited Warranty. Chevrolet reserves the
right to modify
or discontinue Basic Care and Courtesy a at any time.
For complete program details, see your Chevrolet/Geo
dealer to obtain a Roadside Assistance Center brochure.
The Roadside Assistance Center uses companies that will provide you
with quality and priority service. When roadside
services are required, our advisors
will explain any payment
obligations that may
be incurred for utilizing outside services.
For prompt assistance when calling, please have the following information available to give to the advisor:
0
0
0
0
0
0
0
Vehicle Identification Number
License plate number
Vehicle color
Vehicle location
Telephone number where you can be reached
Vehicle mileage
Description
of problem
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Courtesy Wansportation
Chevrolet/Geo offers Courtesy Transportation for
customers needing
warranty service. Courtesy
Transportation will be offered
in conjunction with the
coverage provided by the BUMPER TO BUMPER New Vehicle Limited Warranty to retail purchasers of
1995
Chevrolet/Geo passenger cars and light duty trucks
(please see your selling dealer for details).
Courtesy Transportation includes:
0
0
0
0
One way shuttle ride for any warranty repair
completed during the same day.
Up to
$30 maximum daily vehicle rental allowance
for any overnight warranty repair up to
5 days, OR
Up to $30 maximum daily cab, bus, or other
transportation allowance in lieu of rental for
any
overnight warranty repair up to 5 days, OR
Up to $10 daily fuel allowance for rides provided by
another person (i.e., friend, neighbor, etc.) in lieu
of
rental for any overnight warranty repair up to 5 days.
Note: All Courtesy Transportation arrangements will
be administered by your Chevrolet/Geo dealership
service management. Claim amounts should reflect
all actual costs.
Chevrolet/Geo Courtesy Transportation is not part of
the BUMPER
TO BUMPER New Vehicle Limited
Warranty. Chevrolet/Geo reserves the right
to make
any changes or discontinue Courtesy Transportation
at
any time without notification.
0 For additional program details contact your
Chevrolet/Geo dealer.
In Canada, please consult your GM dealer for
information on courtesy transportation.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance program accessible from anywhere in Canada or the United States. Please refer to the
separate brochure provided by the dealer or call
1-800-268-6800 for emergency services.
Service and Owner Publications
Service manuals, service bulletins, owner's manuals and
other service literature are available for purchase for all
current and many past model General Motors vehicles.
Toll-free telephone numbers for ordering information:
United States 1-800-55
1-4 123
Canada 1-800-668-5539
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Service Manuals
Service manuals contain diagnosis and repair
information for all chassis and body systems. They
may
be useful for owners who wish to get a greater
understanding of their vehicle. They are also useful
for
owners with the appropriate skill level or training who
wish
to perform “do-it-yourself’ service. These are
authentic General Motors service manuals meant for
professional, qualified technicians.
Service Bulletins
Service bulletins covering various subjects are regularly sent to all General Motors’ dealerships. GM monitors
product performance in the field. When service methods
are found which promote better service on GM vehicles,
bulletins are created to help the technician perform better service. Service bulletins may involve any number of
vehicles. Some will describe inexpensive service; others will describe expensive service. Some will advise
of new
or unexpected conditions, and others may help avoid
future costly repairs. Service bulletins are meant for
qualified technicians. In some cases they refer to service manuals, specialized tools, equipment and safety
procedures necessary to service the vehicle. Since these
bulletins are issued throughout the model year and
beyond, an index
is required and published quarterly to
help identify specific bulletins. Subscriptions are
available. You can order an index at the toll-free numbers
listed previously, or ask a GM dealerhetailer to see
an
index or individual bulletin.
Owner Publications
Owner’s manuals, warranty folders and various owner
assistance booklets provide owners with general
operation and maintenance information.
8-8
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Gee Section 9 Index
Adding Automatic Transmission Fluid
.................. 6-22
Brake Fluid
................................. 6-32
Electrical Equipment
.................... 2- 10. 6.59
Engine Coolant .............................. 6-26
Engineoil
.................................. 6-13
Manual Transmission Fluid
.................... 6-23
Power Steering Fluid
......................... 6-29
SoundEquipment
............................ 3-18
Windshield Washer Fluid
................. 2-3 1, 6-30
Adjustable Steering Column ...................... 2-27
Aircleaner
.................................... 6-16
Air Cleaner Filter Replacement
.................... 6- 18
Air Conditioning ................................ 3-3
Air Conditioning Controls ......................... 3-3
AirIntakeLever
................................. 3-2
Airflow Lever 3-
I
Alignment and Balance, Tires ..................... 6-46
Aluminum Wheels, Cleaning
...................... 6-56
Antifreeze
..................................... 6-25
Anti-Lock ..................................... 4-6
Anti-Lock Brakes
............................... 4-6
Appearance Care ............................... 6-49
Appearance Care and Materials
.................... 6-58
Ashtrays Front
...................................... 2-36
...................................
Antenna ...................................... 3-19 Rear
....................................... 2-37
Audio Systems
.................................. 3-5
Automatic Transmission
......................... 2-11
Drive
(D) Position ............................ 2-13
Low(L)Position
............................. 2-14
Neutral
(N) Position .......................... 2-13
Park (P) Position
............................. 2-11
Reverse (R) Position
.......................... 2-12
Second (2) Position
........................... 2-13
Starting Your Engine
........................... 2-9
Automatic Transmission Fluid
..................... 6-19
Adding .................................... 6-22
Checking
................................... 6-22
Axle, Front
.................................... 6-25
Axle, Rear
.................................... 6-24
Battery
...................................... 6-34
BBB Auto Line
................................. 8-3
Bi-Level
....................................... 3-2
Brake Warnings
.................................... 5-2
Blizzard
...................................... 4-38
Adjustment
................................. 6-33
Fluid, Adding
............................... 6-31
Master Cylinder
............................. 6-31
Parking
.................................... 2-20
PedalTravel
................................ 6-33
9-1
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