1995 CHEVROLET TRACKER phone

Tips about Your Audio System
Hearing damage from loud noise is almost undetectable
until it is
too late. Your hearing can adapt to higher
volumes
of sound. Sound that seems normal can be loud
and harmful to your hearing. Take precautions by
adjusting the volume control
on your radio to a safe
sound level before your hearing adapts
to it.
To help avoid hearing loss or damage:
Adjust the volume control to the lowest setting.
Increase volume slowly until you hear comfortably
and clearly.
NOTICE:
Before you add any sound equipment to your
vehicle
-- like a tape player, CB radio, mobile
telephone or two-way radio
-- be sure you can
add what you want.
If you can, it’s very
important to do it properly. Added sound
equipment may interfere with the operation
of
your vehicle’s engine, Delco’ radio or other
systems, and even damage them. And, your
vehicle’s systems may interfere with the
operation of sound equipment that has been
added improperly.
So, before adding sound equipment, check with
your dealer and be sure to check Federal rules
covering mobile radio and telephone units.
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Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that
they can actually ride on the water.
This can happen if the road
is wet enough and you’re
going fast enough. When your vehicle is hydroplaning,
it has little or no contact with the road.
Hydroplaning doesn’t happen often.
But it can if your
tires haven’t much tread or if the pressure
in one or
more is low. It can happen if a lot of water is standing
on
the road. If you can see reflections from trees, telephone
poles, or other vehicles, and raindrops “dimple” the
water’s surface, there could be hydroplaning.
Hydroplaning usually happens at higher speeds. There
just isn’t a hard and fast rule about hydroplaning. The
best advice is to slow down when it is raining.
Some Other Rainy Weather Tips
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Turn on your low-beam headlamps -- not just your
parking lamps
-- to help make you more visible to
others.
Besides slowing down, allow some extra following
distance. And be especially careful when
you pass
another vehicle. Allow yourself more clear room
ahead, and be prepared to have your view restricted
by road spray.
Have good tires with proper tread depth. (See
“Tires” in the Index.)
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For prompt assistance, please have the following
information available to give the Customer Assistance
Representative:
0 Your name, address, home and business telephone
numbers
e Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate at
the left top
of the instrument panel and visible
through the windshield.)
0 Dealership name and location
0 Vehicle delivery date and present mileage
Nature of concern
We encourage you to call
the toll-free number listed
previously in order to give your inquiry prompt attention. However,
if you wish to write ChevroletlGeo,
write to:
Chevrolet/Geo Customer Assistance Center
P.O. Box 7047
Troy, MI 48007-7047
Refer to your Warranty and Owner Assistance
Information booklet for addresses
of Canadian and GM
Overseas offices.
When contacting ChevroletlGeo, please remember that
your concern will likely be resolved in the dealership,
using the dealership’s facilities, equipment and
personnel. That is
why we suggest you follow Step One
first if you have a concern.
Customer Assistance for the Hearing
or Speech Impaired (TDD)
To assist customers who have hearing difficulties,
Chevrolet/Geo has installed special
TDD
(Telecommunication Devices for the Deaf) equipment at
its Customer Assistance Center.
Any hearing or speech
impaired customer who has access to a TDD or
a
conventional teletypewriter (TTY) can communicate
with ChevroletlGeo by dialing: 1-800-TDD-CHEV.
(TDD users in Canada can dial
1-800-263-3830.)
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GM Participation in BBB AUTO
LINE - Alternative Dispute
Resolution Program*
*This program may not be available in all states,
depending on state law. Canadian owners refer to your
Warranty and Owner Assistance Information booklet.
General Motors reserves the right to change eligibility
limitations and/or
to discontinue its participation in this
program.
Both Geo and your Chevrolet/Geo dealer are committed
to making sure you are completely satisfied with your
new vehicle. Our experience has shown that, if a
situation arises where
you feel your concern has not
been adequately addressed, the Customer Satisfaction
Procedure described earlier in this section is very
successful.
There may be instances where an impartial third-party
can assist in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation
of the New
Vehicle Limited Warranty.
To assist in resolving these
disagreements, Geo voluntarily participates in BBB
AUTO LINE.
BBB AUTO LINE is an out-of-court program
administered by the Better Business Bureau system to
settle disputes between customers and automobile
manufacturers. This program is available free of charge
to customers who currently own or lease a
GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure,
you may contact the BBB using
the toll-free telephone number, or write them at the
following address:
BBB AUTO LINE
Council of Better Business Bureaus
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203
Telephone: 1-800-955-5 100
To file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number (VIN),
and a statement of the nature of your complaint.
Eligibility is limited by vehicle age and mileage, and
other factors.
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REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada,
in addition to notifying General
Motors
of Canada Limited. You may write to:
Transport Canada
Box 8880
Ottawa, Ontario
KIG 352.
REPORTING SAFETY DEFECTS TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you'll notify
us. Please call us at 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P. 0. Box 7047
Troy, MI 48007-7047. In
Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French).
Or, write:
General Motors of Canada Limited
Customer Assistance Center
1908 Colonel Sam Drive
Oshawa, Ontario LlH 8P7.
Chevrolet Roadside Assistance Program
To enhance Chevrolet's strong commitment to
customer satisfaction, Chevrolet has established the
Chevrolet/Geo Roadside Assistance Center.
Roadside Assistance is available
24 hours a day,
365 days a year, by calling 1-800-CHEV-USA
(1-800-243-8872). This toll-free number will provide
you over-the-phone roadside assistance
with minor
mechanical problems.
If your problem cannot be
resolved over the phone, our advisors have access to
a
nationwide network of dealer-recommended service
providers. Roadside membership
is free, however some
services may incur costs.
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Roadside offers two levels of service to the customer,
Basic Care and Courtesy’” Care:
ROADSIDE Basic Care PROVIDES:
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Toll-free number, 1 -800-CHEV-USA
Free towing for warranty repairs
Basic over-the-phone technical advice
Available dealer services at reasonable costs
(i.e., wrecker services, locksmithkey service, glass
repair, etc.)
Note: Roadside
Basic Care applies to all Chevrolet/Geo
vehicles regardless
of age or miles.
ROADSIDE
Courtesy Care PROVIDES:
Roadside Basic Care services (as outlined above)
Plus:
0 FREE Non-Warranty Towing (to the closest dealer
from a legal roadway)
FREE LocksmithKey Service (when keys are lost
on the road or locked inside)
FREE Flat Tire Service (spare installed on the road)
0 FREE Jump Start (at home or on the road)
0 FREE Fuel Delivery ($5 of fuel delivered on the road)
Note: Courtesy Care is available to Retail and
Retail Lease Customers operating 1994 and
newer ChevroletlGeo vehicles for
a period of
36 months/36,000 miles. All Courtesy Care services
must be pre-arranged by Chevrolet Roadside or Dealer
Service Management.
Basic Cure and Courfesy Care are not part of or included in the coverage
provided
by the New Vehicle Limited Warranty. Chevrolet reserves the
right to modify
or discontinue Basic Care and Courtesy a at any time.
For complete program details, see your Chevrolet/Geo
dealer to obtain a Roadside Assistance Center brochure.
The Roadside Assistance Center uses companies that will provide you
with quality and priority service. When roadside
services are required, our advisors
will explain any payment
obligations that may
be incurred for utilizing outside services.
For prompt assistance when calling, please have the following information available to give to the advisor:
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Vehicle Identification Number
License plate number
Vehicle color
Vehicle location
Telephone number where you can be reached
Vehicle mileage
Description
of problem
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Courtesy Wansportation
Chevrolet/Geo offers Courtesy Transportation for
customers needing
warranty service. Courtesy
Transportation will be offered
in conjunction with the
coverage provided by the BUMPER TO BUMPER New Vehicle Limited Warranty to retail purchasers of
1995
Chevrolet/Geo passenger cars and light duty trucks
(please see your selling dealer for details).
Courtesy Transportation includes:
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One way shuttle ride for any warranty repair
completed during the same day.
Up to
$30 maximum daily vehicle rental allowance
for any overnight warranty repair up to
5 days, OR
Up to $30 maximum daily cab, bus, or other
transportation allowance in lieu of rental for
any
overnight warranty repair up to 5 days, OR
Up to $10 daily fuel allowance for rides provided by
another person (i.e., friend, neighbor, etc.) in lieu
of
rental for any overnight warranty repair up to 5 days.
Note: All Courtesy Transportation arrangements will
be administered by your Chevrolet/Geo dealership
service management. Claim amounts should reflect
all actual costs.
Chevrolet/Geo Courtesy Transportation is not part of
the BUMPER
TO BUMPER New Vehicle Limited
Warranty. Chevrolet/Geo reserves the right
to make
any changes or discontinue Courtesy Transportation
at
any time without notification.
0 For additional program details contact your
Chevrolet/Geo dealer.
In Canada, please consult your GM dealer for
information on courtesy transportation.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance program accessible from anywhere in Canada or the United States. Please refer to the
separate brochure provided by the dealer or call
1-800-268-6800 for emergency services.
Service and Owner Publications
Service manuals, service bulletins, owner's manuals and
other service literature are available for purchase for all
current and many past model General Motors vehicles.
Toll-free telephone numbers for ordering information:
United States 1-800-55
1-4 123
Canada 1-800-668-5539
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