1995 CADILLAC ELDORADO Owners Manual

Downloaded from www.Manualslib.com manuals search engine There is no cost to call the toll-free Roadside Sexvice number. Many
times Roadside Advisors can assist you over the phone.
There is no cost for Roadside Sewice if the repair is under warranty or the
provided
service is one of the covered Emergency Road Services.
Payment is due at the time sewices are performed if it is determined they
are non-warranty related. Payment may be made by cash, personal check
er any major credit card honored by the participating Cadillac dealership,
tow service QT Iscksnlith.
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Downloaded from www.Manualslib.com manuals search engine mere Is Roadside Service Available

Downloaded from www.Manualslib.com manuals search engine Who Will Repair Your Cadillac At Roadside ? ? ?
In many cases, the advisor at the Roadside Service Center can provide
instructions to get you back
on the road.
To resolve more complex problems, the advisor will page an experienced
Cadillac dealership Service Echnician.
The technician will call you and
evaluate the
possible cause. If a roadside repair is possible, the technician
will come to your location and provide a permanent or temporary repair.
What Bf Your Cadillac Is In An Unsafe Location Or
On A Limited Access Highway ? ? ?
If your car is located in an area that is determined to be unsafe (by you, the
advisor or the technician) or
if the vehicle is on a limited access freeway or
regulated highway, the advisor
will arrange to tow your Cadillac to a safe
location, where service can be performed. Additional assistance will be
provided
if necessary.
mat If Your Cadillac Cannot Be Repaired
At Roadside ? ? ?
If your car cannot be repaired at roadside within a reasonable period of
time (approximately
45 minutes) or requires the resources of a Cadillac
dealership service facility, the advisor will arrange a tow service for you.
Towing may also be necessary after the technician has attempted a repair,
but determines that your car cannot be repaired
at roadside.
Tow services are provided by independent companies, so therefore,
Cadillac is not responsible for the tow company. During the 48 months, or
50,000 miles/80,000 kilometers warranty period, towing services are
covered for any disablement.
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What If You Have Diiculty Hearing Or Speaking
And Need Roadside Service
? ? ?
Roadside Service is prepared to assist owners who have hearing
difficulties
or are speech impaired. Cadillac has installed special
Rlecommunication Devices for the Deaf
(TDD) in the Roadside Service
Center.
Any customer who has access to a TDD or a conventional teletypewriter
can communicate with Cadillac
by dialing from the United States or
Canada: 1-800-TDD-CMCC or
1-800-833-2622 - daily, 24 hours.
What If You Do Not Speak English Fluently ? ? ?
Cadillac offers a multi-lingual approach in assisting you. Roadside
Advisors are conversant
in a number of languages and utilize the AT&T
Language Line Interpreter available 24-hours a day. Just another way
Cadillac says "we care".
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Downloaded from www.Manualslib.com manuals search engine Gold Key Courtesy Transportation
One of your Cadillac Owner Privileges is Gold Key Courtesy
Transportation.
It's one more example of Cadillac's commitment to
provide the services you expect and deserve as a Cadillac owner.
Gold Key Courtesy Transportation helps you get where you need to be
when
your CadiIlac is in the dealership for warranty service.*
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