
Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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Driving and Operating 199
Service Mode
This mode is available for service and
diagnostics, and to verify the proper
operation of the service vehicle soon light as
may be required for inspection or
maintenance purposes.
To place the vehicle in Service Mode:1. Ensure the vehicle is off, the driver door is open, and the brake pedal is not
applied.
2. Press and release the accelerator pedal three times within five seconds, keeping
the accelerator pressed on the
third time.
The instrument cluster and infotainment
systems will operate normally, but the
vehicle will not be able to be driven. The
propulsion system will not be active in
Service Mode. Press the brake pedal to turn
the vehicle on or press
fon the
infotainment display to turn the vehicle off.
Caution
Placing the vehicle in Service Mode will
use the 12-volt battery. Do not use
Service Mode for an extended period,
or the vehicle may not start.
Shifting Into Park
To shift into P (Park):
1. Hold the brake pedal down and set the parking brake. See Electric Parking Brake
0 205.
2. Press the P (Park) switch at the end of the shift lever. See Electric Drive Unit
0 200.
3. The P indicator on the shift lever will turn red when the vehicle is in P (Park).
If the vehicle is shifted into P (Park) on a
hill, the Electric Parking Brake (EPB) may
apply automatically. The driver may not be
able to release the EPB using the EPB
switch. It should automatically release when
the vehicle is shifted out of P (Park).
Leaving the Vehicle with the Propulsion
System On
{Warning
It is dangerous to get out of the vehicle
if the vehicle is not in P (Park) with the
parking brake set. The vehicle can roll. (Continued)
Warning (Continued)
Do not leave the vehicle when the
propulsion system is on. If you have left
the propulsion system on, the vehicle can
move suddenly. You or others could be
injured. To be sure the vehicle will not
move, even when you are on fairly level
ground, always set the parking brake and
press the P (Park) button. SeeShifting
Into Park 0199.
If the vehicle must be left with the
propulsion system on, be sure that the
vehicle is in P (Park) with the EPB set, before
leaving the vehicle. After pressing the
P (Park) button, hold down the regular brake
pedal. If you cannot see the P (Park)
indicator in the instrument cluster, it means
that the vehicle has not shifted to P (Park).
Shifting out of Park
This vehicle is equipped with an electric
drive unit. To shift out of P (Park) the vehicle
must be on, the brake pedal applied, and
the charge cord unplugged.

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200 Driving and Operating
Parking the vehicle in extreme cold for
several days without the charge cord
connected may cause the vehicle not to
start. Plug the vehicle in to allow the high
voltage battery to be warmed sufficiently.
To shift out of P (Park):1. Apply the brake pedal.
2. Verify that the vehicle is unplugged and the vehicle ready light is on.
3. Move the shift lever to the desired position.
After releasing the shift lever, it will return
to the center position.
The P indicator will turn white and the gear
indicator on the shift lever will turn red
when the vehicle is no longer in P (Park).
If the vehicle cannot shift from P (Park), a
Driver Information Center (DIC) message
may be displayed. Check that the vehicle is
on, the vehicle ready light is on, and the
brake pedal is applied when you are
attempting to shift out of P (Park). If all of
these are met but the vehicle will not shift
out of P (Park), see your dealer for service.
If equipped, the Buckle to Drive feature may
prevent shifting from P (Park). See Buckle To
Drive 053.Electric Drive Unit
The vehicle uses an electric drive unit. The
shift pattern is displayed on the front of the
shift lever. The selected gear position will
illuminate red on the shift lever, while all
others will be displayed in white. If the shift
is not immediate, as in very cold conditions,
the indicator on the shift switch may blink
until it is fully engaged. P :If the vehicle is on, the vehicle can be
shifted into P (Park).
{Warning
It is dangerous to get out of the vehicle
if the P (Park) button is not pressed with
the parking brake set. The vehicle
can roll.
Do not leave the vehicle when the
propulsion system is running. If you have
left the propulsion system running, the
vehicle can move suddenly. You or others
could be injured. To be sure the vehicle
(Continued)

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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Driving and Operating 205
Braking in Emergencies
ABS allows steering and braking at the same
time. In many emergencies, steering can
help even more than braking.
Electric Parking Brake
The Electric Parking Brake (EPB) can be
applied when the vehicle is on or off.
If there is not enough electrical power, the
EPB cannot be applied or released. To
prevent draining the battery, avoid
unnecessary repeated cycles of the EPB.The system has a red EPB status light and
an amber service EPB warning light. See
Electric Parking Brake Light
0116 and
Service Electric Parking Brake Light 0116.
There are also parking brake-related Driver
Information Center (DIC) messages.
Before leaving the vehicle, check the red EPB
status light to ensure that the EPB is
applied.
If a message displays on the DIC indicating
the electric drive unit is unable to shift, the
service EPB light is on, and the EPB light
flashes at the same time, the system must
be reset. Start the vehicle, apply the EPB,
and then release it. The message and light
should turn off. See Electric Parking Brake
Light 0116 and
Service Electric Parking Brake Light 0116.EPB Apply
To apply the EPB:
1. Be sure the vehicle is at a complete stop.
2. Press the EPB switch.
The red EPB status light will flash and then
stay on once the EPB is fully applied. If the
red EPB status light flashes continuously,
then the EPB is only partially applied or
there is a problem with the EPB. A DIC message will display. Release the EPB and
try to apply it again. If the light does not
come on, or keeps flashing, have the vehicle
serviced. Do not drive the vehicle if the red
EPB light is flashing. See your dealer.
If the amber service EPB warning light is on,
press the EPB switch. Continue to hold the
switch until the red EPB status light remains
on. If the amber service EPB warning light is
on, see your dealer.
If the EPB is applied while the vehicle is
moving, the vehicle will decelerate as long
as the switch is pressed. If the switch is
pressed until the vehicle comes to a stop,
the EPB will remain applied.
The vehicle may automatically apply the EPB
in some situations when the vehicle is not
moving. This is normal, and is done to
periodically check the correct operation of
the EPB system, or as required by other
safety functions that utilize the EPB.
If the EPB fails to apply, block the rear
wheels to prevent vehicle movement.
EPB Release
To release the EPB:
1. Turn the vehicle on.
2. Apply and hold the brake pedal.

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206 Driving and Operating
3. Press the EPB switch.
The EPB is released when the red parking
brake status light is off.
If the amber service EPB warning light is on,
release the EPB by pressing and holding the
EPB switch. Continue to hold the switch
until the red parking brake status light is
off. If either light stays on after release is
attempted, see your dealer.
Caution
Driving with the parking brake on can
overheat the brake system and cause
premature wear or damage to brake
system parts. Make sure that the parking
brake is fully released and the brake
warning light is off before driving.
If you are towing a trailer and parking on a
hill, see Driving Characteristics and Towing
Tips 0294.
Automatic EPB Release
The EPB automatically releases if the vehicle
is running, placed into gear, and an attempt
is made to drive away. Avoid rapid
acceleration when the EPB is applied, to
preserve parking brake lining life.
Brake Assist
Brake Assist detects rapid brake pedal
applications due to emergency braking
situations and provides additional braking to
activate the Antilock Brake System (ABS) if
the brake pedal is not pushed hard enough
to activate ABS normally. Minor noise, brake
pedal pulsation, and/or pedal movement
during this time may occur. Continue to
apply the brake pedal as the driving
situation dictates. Brake Assist disengages
when the brake pedal is released.
Hill Start Assist (HSA)
{Warning
Do not rely on the HSA feature. HSA does
not replace the need to pay attention
and drive safely. You may not hear or
feel alerts or warnings provided by this
system. Failure to use proper care when
driving may result in injury, death,
or vehicle damage. See Defensive Driving
0 183.
When the vehicle is stopped on a grade, Hill
Start Assist (HSA) prevents the vehicle from
rolling in an unintended direction during the
transition from brake pedal release to accelerator pedal apply. The brakes release
when the accelerator pedal is applied. If the
accelerator pedal is not applied within a few
minutes, the Electric Parking Brake will
apply. The brakes may also release under
other conditions. Do not rely on HSA to hold
the vehicle.
HSA is available when the vehicle is facing
uphill in a forward gear, or when facing
downhill in R (Reverse). The vehicle must
come to a complete stop on a grade for HSA
to activate.
Regenerative Braking
Regenerative braking takes some of the
energy from the moving vehicle and turns it
back into electrical energy. This energy is
then stored back into the high voltage
battery system, contributing to increased
energy efficiency.
Regenerative power may be limited when
the battery is near full charge or cold. See
“Regenerative Power Limited”
underPower
Indicator Gauge 0111. Regenerative braking
supplements your vehicle’s conventional
brakes, especially when going downhill. See
Hill and Mountain Roads 0190.

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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Driving and Operating 207
{Warning
Do not charge your vehicle’s battery
above an 80% charge if you are going to
drive down long, steep grades such as
mountain passes. This provides room in
the battery for regenerative braking to
supplement your conventional brakes
during the descent. This is especially
important when towing a trailer, which
puts additional stress on your vehicle’s
braking system.
See“Charge Now” underCharging 0123
for information on setting charge limits.
See Hill and Mountain Roads 0190 for
important information about driving on
grades.
The brake system uses regenerative braking,
conventional hydraulic braking, or a
combination of both as appropriate.
Regen on Demand
If equipped, Regen on Demand allows
increased deceleration by pressing and
holding the steering wheel paddle. It works
in D (Drive) and L (Low). The accelerator
pedal can be used to manage deceleration
while using Regen on Demand. See
One-Pedal Driving 0203.
If the vehicle is brought to a complete stop
while the Regen on Demand paddle is held,
the vehicle will not creep forward when the
paddle is released. The accelerator pedal
must be pressed to move the vehicle
forward.
If the vehicle is on a steep grade, the brake
pedal must be used to hold the vehicle. When available regenerative braking power
is limited, the hydraulic brakes may be
applied to make up the difference.
Cruise control will turn off and the brake
lamps may come on when this feature is
activated.
Avoid using Regen on Demand under
slippery road conditions. Use the brake
pedal as the primary braking device.
Ride Control Systems
Traction Control/Electronic
Stability Control
System Operation
The vehicle has a Traction Control System
(TCS) and Electronic Stability Control (ESC).
These systems help limit wheel spin and
assist the driver in maintaining control,
especially on slippery road conditions.
TCS activates if it senses any of the drive
wheels are spinning or beginning to lose
traction. When this happens, TCS applies the
brakes to the spinning wheels and reduces
vehicle power to limit wheel spin.

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210 Driving and Operating
For more information on Tow/Haul mode,
seeTowing Equipment 0301.
Wide Open Watts : Use this mode for short
durations. It not intended for daily use.
Wide Open Watts provides maximum
propulsion. Engaging Wide Open Watts will
not change the currently active drive mode
but will provide additional propulsion torque
for maximum acceleration.
Wide Open Watts will not function when
the vehicle battery is low. Remaining in this
mode will reduce the range of the vehicle.
Wide Open Watts adjusts the acceleration
pedal map.
qMy Mode : Use this mode to
personalize everyday driving. This mode
allows the driver to configure the vehicle
subsystem settings to their driving
preferences. My mode remains active across
on/off cycles.
Through the infotainment display, the
following vehicle subsystems may be
available for customization in this mode:
Acceleration Pedal : Relaxed, Normal, Sport
Steering Effort : Low, Normal, High
Suspension : Soft, Normal, Firm Motor Sound :
Off, Refined, Engaging
For a more detailed description of each
selectable option, refer to “Drive Mode
Customization.”
Drive Mode Customization
The vehicle is equipped to modify the
following settings based on vehicle content.
Through the infotainment home screen,
select Settings > Vehicle > Drive Mode
Customization to personalize My mode.
These settings will be retained over each
on/off cycle, and do not have to be reset
each time the vehicle is started.
Acceleration Pedal : Choose how responsive
you want acceleration to feel. You can
adjust the accelerator pedal to provide
increased power.
Steering Effort : Choose how responsive you
want the steering to feel. You can set the
steering wheel to provide more feedback,
which requires more steering effort.
Suspension : Choose how responsive you
want the suspension to feel. You can make
the suspension stiffer or more comfortable. Motor Sound :
Customize how your vehicle
sounds when you are accelerating. Your
electric motor remains quiet outside but the
sound you hear inside changes as you drive
faster or slower.Four-Wheel Steering
This vehicle is equipped with four-wheel
steering. This feature steers the vehicle with
all four wheels, which reduces the vehicle
turn diameter and improves maneuverability
of the vehicle.
At slower speeds the front and rear wheels
will turn in opposite directions. This helps
the vehicle make tighter turns, such as
during parking, cornering and turning into
tight spaces. At higher speeds the front and
rear wheels will turn in the same direction.
This improves stability of the vehicle during
lane changes and wide turns
When the vehicle is shut-off, the rear
steering angle will automatically return to
the forward position.
Four-wheel steering is not operational when
Super Cruise is active. See Super Cruise
0 227.

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278 Driving and Operating
.All files can be viewed on the playback
app or when the SD card is read by a
personal computer (PC).
.Once the SD card is full, the oldest files
will be overwritten.
To Delete Data : Remove the SD card from
the vehicle and insert into a PC to manually
delete the file.
Error messages can occur if:
.No SD card is present.
.An empty SD card is present.
.The video files are the wrong format.
.The video files are corrupt.
.The SD card is full.
.There is a system error.
Other files should not be stored on the
same SD card as the surround vision
recorder files. Storing other files on the
same card may increase recording start up
and playback time or result in a loss of
data. An error message may be displayed if
no surround vision recorded video file is
available for playback.
Charging
When to Charge
When the high voltage battery is low, the
following charging messages may display on
the Driver Information Center (DIC):
CHARGE VEHICLE SOON : The battery needs
to be charged soon.
REDUCED ACCELERATION DRIVE WITH CARE :
The accelerator pedal response is reduced
and the remaining range value changes to
LOW, charge the vehicle immediately. See
Propulsion Power Messages 0136.
OUT OF ENERGY, CHARGE VEHICLE NOW :
The battery charge is fully depleted. The
vehicle will slow to a stop. Brake and
steering assist will continue operating. Once
stopped, turn the vehicle off.
Plug-In Charging
Plug-in charge times vary based on the
battery condition, charge level, and the
outside temperature. See Charging0123 for
charge mode selection.
Do not allow the vehicle to remain in
temperature extremes for long periods
without being driven or plugged in. When temperatures are below 0 °C (32 °F) and
above 32 °C (90 °F), plug in the vehicle to
maximize high voltage battery life.
In extreme temperature conditions, a full
charge will take additional time.
Charging will slow down as the battery fills
up. Charge the battery to 80% for daily
driving, or when driving in mountainous
terrain. The vehicle can be charged above
80% for long trips when not driving in
mountainous terrain.
It is normal to hear fans, pumps, and
electrical devices clicking while the vehicle is
turned off and charging.
The vehicle does not require indoor charging
area ventilation before, during, or after
charging.
The vehicle cannot be driven while the
charge cord is plugged into the vehicle.Caution
To avoid damage to the vehicle, make
sure the charging cord plug is in good
condition, is not worn or damaged, and is
connected securely to the vehicle's
charging port. If vehicle charging is
(Continued)

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Driving and Operating 279
Caution (Continued)
intermittent, disconnect the cord and
inspect for damage. An excessively worn
or damaged AC or DC charging cord plug
may result in an intermittent connection
and potential damage to the vehicle's
charging port.
There are several infotainment screens that
will display depending on the current
charging status. See Charging0123.
Charging Override
A CHARGING OVERRIDE/INTERRUPTION
OCCURRED message may display to indicate
that a charging override or interruption has
occurred due to one or more of the
following events:
.Override of the charge settings by the
owner.
.Unintended interruption of AC power at
the vehicle's charge port.
.Interruption of charging by the utility
company.
AC Charging
A loss of AC power alert may sound for a
short time if AC power is lost for over
one minute. This sound alert can be turned
off. See Charging 0123.
AC Charge Cord Vehicle Plug
To Start AC Charging 1. Put the vehicle in P (Park).
2. The charge port door is on the rear drivers side of the vehicle. Push the
rearward edge of the charge port door
and release to open.
In cold weather conditions, ice may form
around the charge port door. Remove ice
from the area before attempting to open
or close the charge port door.
3. Plug the charge cord into the electrical outlet. To verify the charge cord status,
see Electrical Requirements for Battery
Charging 0293 and
Charge Cord 0286. For instructions to
set cord limit settings for a charge
session, see Charging0123.