Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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Driving and Operating 317
.The Maintenance Status view displays
reminders for the Trailer Profile. Touch a
reminder to view, reset, delete or edit it.
Resetting a reminder resets the time and
mileage values for the reminder.
The progress bar turns yellow when the
maintenance item reaches 90% complete.
The progress bar turns red when the
maintenance item reaches 100%
complete.
.Touch New Reminder to add a new
maintenance reminder.
Suggested reminders that have previously
been set do not appear. Suggested
reminders that have not been set have
empty boxes next to them. The maximum
number of reminders is 50.Maintenance Notifications
.Touch Reset to reset time and mileage
values for the reminder.
.Touch Remind Me Later to delay the
reminder.
‐
If an Upcoming Alert (90%) is
dismissed, it does not appear again.
‐ If a Maintenance Due Alert (100%) is
dismissed, it appears when the vehicle
is turned off and back on again.
Maintenance Notifications Settings
Touch Maintenance Notifications to turn on
or off notifications for the selected profile.
These notifications are based on the Trailer
Profile. The maintenance notification settings
for each Trailer Profile must be turned on
or off.
All maintenance notifications display on the
infotainment screen for that active Trailer
Profile.
Turn this maintenance notification setting
off to dismiss Maintenance Notifications
when that Trailer Profile is active.
Always follow all of the maintenance
instructions that came with your trailer.
Cameras
Touch the camera view icon to open the
selected view in the camera app. Close the
camera app to return to the Trailering App.
Checklists
This view shows the recommended steps to
take before towing a trailer.
.Touch the box next to each item if that
step has been completed.
.Touch4to open a detailed view of
each step.
.Within each detailed view, touch Next
and Previous to navigate between steps.
.Touch Clear All to clear all selected boxes
in the current checklist.
Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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318 Driving and Operating
Custom Checklist Items
For each of the Trailer Profile checklists,
there is an option to create custom items to
view in the checklist. Custom checklist items
are displayed at the end of the default
checklist items.
Guest Trailer and No Trailer Connected
If a Guest Trailer Profile is active, or if no
trailer is connected, this view shows the
default checklist.
Weight
.Touch to turn on or off the GCW Alert.
.When on, an alert displays in the DIC
when the combined weight of the vehicle
and trailer exceed the vehicle's Gross
Combined Weight Raring (GCWR). For
more information on the Gross Combined
Weight (GCW) Alert, seeTrailer Towing
0 297.
Brakes
If equipped with Integrated Trailer Brake
Controller (ITBC) system and if the
connected trailer is equipped with electric
brakes or electric over hydraulic brakes, this
view displays the current state of the brakes
including brake gain setting and output.
If no electric brakes are detected or if no trailer is connected, this view displays the
last known brake gain setting and the
output shows dashed lines.
‐
Touch Add to Driver Display to show
trailer brake gain and output in the DIC.
‐ Touch How To Set Brake Gain to access
detailed steps to set trailer brake gain.
The Trailering App System shows any brake
issues reported by the trailer brake
controller in the Brakes view. Trailer
diagnosis and service may be required.
Repair your trailer brakes, if needed. Trailer
brake repairs are not covered by your GM
warranty.
See “Integrated Trailer Brake Control
System” section under Towing Equipment
0 301.
Guest Trailer Status View
If the Guest Trailer Profile is active, the
Status view shows:
.Lights
.Cameras
.Checklist
.Weight
.Brakes (if equipped) The Trailer Status view displays mileage
information. The mileage value resets when
the trailer is disconnected from the vehicle.
Accessory/No Trailer Status View
If the Accessory/No Trailer profile is active,
trailer status information is not available.
Trailers View
Touch the trailer profile icon in the Status
view to view, activate, create, edit, or delete
trailer profiles.
If a trailer is connected, touch the Trailer
Profile name to activate a Trailer Profile.
The Trailering App can save a maximum of
five trailer profiles
The Custom Trailer Profiles and Guest Trailer
are in order of the most frequently used.
The Accessory/No Trailer profile is shown
below the Custom Trailer Profiles and Guest
Trailer Profile.
Guest Trailer
If the Guest Trailer Profile is the active
Trailer Profile, trailer detection, lights/
connections status, theft, and the Tow/Haul
reminder alerts can be sent. The system
does not track total mileage, but the system
tracks trip mileage if the Guest Trailer
Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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Driving and Operating 319
Profile is active. The Trailer Tire Pressure
Monitoring System or maintenance
reminders cannot be set up for a Guest
Trailer Profile. The Guest Trailer Profile
cannot be edited.
Accessory/No Trailer
If the Accessory/No Trailer Profile is active,
alerts are not sent and the system does not
track mileage. The Trailer Tire Pressure
Monitoring System or maintenance
reminders cannot be set up for the
Accessory/No Trailer Profile. The Accessory/
No Trailer profile cannot be edited.
No Trailer Connected
When there is no trailer connected, Trailer
Profiles cannot be activated but most
options can be edited.
Trailer Brake Gain Memory
The system can store the brake gain setting
of a Trailer Profile or a Guest Trailer Profile.
When a Trailer Profile or Guest Trailer Profile
is selected, and a brake gain setting is set
for that Trailer Profile, the system recalls the
stored brake gain value.If a Trailer Profile is already active and the
brake gain setting had been set for that
Trailer Profile, the system recalls the stored
brake gain value whenever the vehicle is
turned on.
If there was an error in setting the brake
gain for a Trailer Profile, there is a
notification. This pop-up does not appear if
the Guest Trailer Profile is active or if there
is no trailer connected.
Trailer brake gain should be set for a specific
trailering condition and must be adjusted
anytime vehicle loading, trailer loading,
or road surface conditions change.
Editing a Trailer Profile
Touch the trailer profile icon/name in the
Status View to access the Trailer
Profile view:
.Trailer Name
.Total Mileage
.Set as Default Trailer
.GCW Alert
.Tow/Haul Mode Reminder Alert
.Theft Alert
.Delete/Remove Trailer
Trailer Name
Touch to edit the Trailer Profile’s name. Use
at least one character and no spaces.
Total Mileage
Touch to edit the Trailer Profile’s mileage.
Touch Reset to reset trailer mileage to zero,
or enter a new mileage value and
touch Save.
Effect on Maintenance Reminders
If the mileage is reset or changed, and
mileage has already accumulated, any
maintenance reminders that have been set
up adjust accordingly.
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Vehicle Care 325
Warning (Continued)
High voltage components are identified
by labels. Do not remove, open, take
apart, or modify these components. High
voltage cable or wiring has orange
covering. Do not probe, tamper with, cut,
or modify high voltage cable or wiring.
{Warning
Unexpected wheel motion and/or
direction when one or more wheels are
off the ground for service work may
result in injury. The vehicle may:
.Allow the wheels to rotate
unexpectedly in either direction
regardless of mode selection.
.Allow the wheels to rotate in reaction
to attempts to rotate the tire(s)
manually.
.Resist attempts to rotate the wheels
manually.(Continued)
Warning (Continued)
Before lifting the vehicle to do your own
service work, turn the vehicle off or place
the vehicle in the Service Mode. To place
the vehicle in Service Mode, see “Service
Mode” underPower Modes 0197.
{Warning
It can be dangerous to work on your
vehicle if you do not have the proper
knowledge, service manual, tools,
or parts. Always follow owner’s manual
procedures and consult the service
manual for your vehicle before doing any
service work.
If doing some of your own service work, use
the proper service manual. It tells you much
more about how to service the vehicle than
this manual can. To order the proper service
manual, see Publication Ordering
Information 0404. This vehicle has an airbag system. Before
attempting to do your own service work,
see
Servicing the Airbag-Equipped Vehicle
0 68.
Keep a record with all parts receipts and list
the mileage and the date of any service
work performed. See Maintenance Records
0 393.
Underhood Compartment
Overview
There are several items you should check
periodically located under the hood.
For instructions on opening the hood, see
Hood 019.
{Warning
You or others could be injured if caught
in the path of the power hood. Make
sure there is no one in the way of the
hood as it is opening and closing.
Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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Customer Information 397
We encourage you to call the toll-free
number in order to give your inquiry
prompt attention. Have the following
information available to give the Customer
Assistance representative:
.Vehicle Identification Number (VIN). This is
available from the vehicle registration or
title, or the plate at the top left of the
instrument panel and visible through the
windshield.
.Dealership name and location.
.Vehicle delivery date and present mileage.
When contacting Chevrolet, remember that
your concern will likely be resolved at a
dealer's facility. That is why we suggest
following Step One first.
STEP THREE —U.S. Owners : Both General
Motors and your dealer are committed to
making sure you are completely satisfied
with your new vehicle. However, if you
continue to remain unsatisfied after
following the procedure outlined in
Steps One and Two, you can file with the
Better Business Bureau (BBB) AUTO LINE
Program to enforce your rights. The BBB AUTO LINE Program is an
out-of-court program administered by BBB
National Programs, Inc. to settle automotive
disputes regarding vehicle repairs or the
interpretation of the New Vehicle Limited
Warranty. Although you may be required to
resort to this informal dispute resolution
program prior to filing a court action, use of
the program is free of charge and your case
will generally be heard within 40 days.
If you do not agree with the decision given
in your case, you may reject it and proceed
with any other venue for relief available
to you.
You may contact the BBB AUTO LINE
Program using the toll-free telephone
number or write them at the following
address:
BBB AUTO LINE a Division of
BBB National Programs, Inc.
1676 International Drive
Suite 550
McLean, VA 22102
Telephone: 1-800-955-5100
www.bbbautoline.org
This program is available in all 50 states and
the District of Columbia. Eligibility is limited
by vehicle age, mileage, and other factors.
General Motors reserves the right to change
eligibility limitations and/or discontinue its
participation in this program.
STEP THREE
—Canadian Owners : In the
event that you do not feel your concerns
have been addressed after following the
procedure outlined in Steps One and Two,
General Motors of Canada Company wants
you to be aware of its participation in a
no-charge Mediation/Arbitration Program.
General Motors of Canada Company has
committed to binding arbitration of owner
disputes involving factory-related vehicle
service claims. The program provides for the
review of the facts involved by an impartial
third party arbiter, and may include an
informal hearing before the arbiter. The
program is designed so that the entire
dispute settlement process, from the time
you file your complaint to the final decision,
should be completed in about 70 days. We
believe our impartial program offers
advantages over courts in most jurisdictions
because it is informal, quick, and free of
charge.
Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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402 Customer Information
well as a signed and completed rental
agreement and meet state/provincial, local,
and rental vehicle provider requirements.
Requirements vary and may include
minimum age requirements, insurance
coverage, credit card, etc. Additional fees
such as fuel, rental vehicle insurance, taxes,
levies, usage fees, excessive mileage,
or rental usage beyond the completion of
the repair are also your responsibility.
It may not be possible to provide a like
vehicle as a courtesy rental.
Additional Program Information
All program options, such as shuttle service,
may not be available at every dealer.
Contact your dealer for specific availability.
General Motors reserves the right to
unilaterally modify, change, or discontinue
Courtesy Transportation at any time and to
resolve all questions of claim eligibility
pursuant to the terms and conditions
described herein at its sole discretion.
Collision Damage Repair
If the vehicle is involved in a collision and it
is damaged, have the damage repaired by a
qualified technician using the proper
equipment and quality replacement parts.Poorly performed collision repairs diminish
the vehicle resale value, and safety
performance can be compromised in
subsequent collisions.
Collision Parts
Genuine GM Collision parts are new parts
made with the same materials and
construction methods as the parts with
which the vehicle was originally built.
Genuine GM Collision parts are the best
choice to ensure that the vehicle's designed
appearance, durability, and safety are
preserved. The use of Genuine GM parts can
help maintain the GM New Vehicle Limited
Warranty.
Recycled original equipment parts may also
be used for repair. These parts are typically
removed from vehicles that were total losses
in prior crashes. In most cases, the parts
being recycled are from undamaged sections
of the vehicle. A recycled original equipment
GM part may be an acceptable choice to
maintain the vehicle's originally designed
appearance and safety performance;
however, the history of these parts is not
known. Such parts are not covered by the
GM New Vehicle Limited Warranty, and any
related failures are not covered by that
warranty.Aftermarket collision parts are also available.
These are made by companies other than
GM and may not have been tested for the
vehicle. As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not perform
properly in subsequent collisions.
Aftermarket parts are not covered by the
GM New Vehicle Limited Warranty, and any
vehicle failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you choose a
collision repair facility that meets your
needs before you ever need collision repairs.
Your dealer may have a collision repair
center with GM-trained technicians and
state-of-the-art equipment, or be able to
recommend a collision repair center that has
GM-trained technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM vehicle
with comprehensive and collision insurance
coverage. There are significant differences in
the quality of coverage afforded by various
insurance policy terms. Many insurance
policies provide reduced protection to the