2023 TOYOTA RAV4 PRIME Owners Manual

1532-2. Charging
2
Plug-in hybrid system
■The error warning indicator on the CCID (Charging Circuit
Interrupting Device) flashes.
■Charging indicator of the charging port does not illuminate,
even though charging connector is connected.
Likely causeCorrection procedure
Electrical leakage detection function
or self-diagnostic function operates
and power is cut off
When the voltage is insufficient, the
error warning indi cator may flash
when there is noise interference.
Perform a reset and connect to a
proper power source. ( P.103)
If charging does not start, immedi-
ately stop charging and contact your
Toyota dealer.
Likely causeCorrection procedure
The plug is not properly connected to
the outletCheck whether the plug is properly
connected to the outlet.
Charging connector is not securely
connected to AC charging inlet
Check the connection status of the
charging connector.
 When connecting the charging
connector, make su re not to touch
the latch release button. Insert the
charging connector securely until
you hear a click. The charging con-
nector may not be connected cor-
rectly if the latch release button is
pressed while inserting.
 After connecting the charging con-
nector, check that the latch release
button is not pressed and the
charging indicator of the charging
port is turned on.
If the charging indicator of the
charging port does not illuminate,
even though the charging connector
is securely connec ted, there may be
a malfunction in the system. Immedi-
ately stop charging and contact your
Toyota dealer.

1542-2. Charging
■Charging indicator of the charging port flashes and charging
cannot be carried out.
*: Refer to P.98 for details regarding charging indicator of the charging port
illumination and flashing.
Refer to the following table and carry out the appropriate correction
procedure.
■Cannot charge at desired time
Hybrid battery (traction battery) is
already fully chargedWhen the hybrid battery (traction
battery) is fully char ged, charging is
not performed.
The charger does not operate
Please contact the facility manager
when there is a problem with char-
ger.
Likely causeCorrection procedure
When charging indicator of the
charging port flashes
*: Charging
schedule is registered
When you wish to charge according
to the charging schedule, wait until
the set time.
To start charging, set “Charge Now”
to on. ( P.135, 141, 147)
When charging indicator of the
charging port rapidly flashes
*: Mal-
function occurred in an external
power source or the vehicle
Start the hybrid system and follow
the instructions displayed by the
message on the m ulti-information
display. ( P.158)
When charging schedule func tion does not operate nor-
mally
Likely causeCorrection procedure
Vehicle clock is not properly adjusted
or the calendar is not set correctly
Check the clock settings and adjust it
to the proper time.
*1
Check the calendar settings and
adjust it to the correct date.
*2
(  P.191, 203)
Likely causeCorrection procedure

1552-2. Charging
2
Plug-in hybrid system
*1: The automatic adjustment of the clock by GPS is set to on. For details
regarding setting clock, refer t o “MULTIMEDIA OWNER’S MANUAL”.
*2: This can only be set if GPS ca libration of clock is turned off in the Multi-
media Display settings.
■Cannot change charging schedule from smartphone applica-
tion (if equipped)
*
*: In order to use the smartphon e application, it is necessary to apply to
Toyota Apps. For details about Toyota Apps, refer to
http://www.toyota.com/connectedservices
in the United States and
http://www.toyota.ca/connected
in Canada.
■Charging starts, even though charging schedule is registered
AC charging cable i s not connected
to vehicleBefore using the charging schedule,
connect the AC charging cable.
Incorrect charging mode selected
Check the charging mode setting.
(  P.128)
When the charging mode is “Start” or
“Start at set time”, c harging starts at
the set time, but w hen it is “Depar-
ture” or “Departure time”, charging is
completed by the set time. (The
charging start time is automatically
controlled by the system.)
Likely causeCorrection procedure
Smartphone is outsi de its coverage
area
Check the signal strength. If the
smartphone is outside its coverage
area, move to a pl ace with a better
signal.
Likely causeCorrection procedure
“Charge Now” is set to on
When charging according to the
charging schedule, set “Charge
Now” to off. ( P.135, 141, 147)
Charging schedule is set to offCheck that charging schedule is not
set to off. ( P.133, 139, 146)
Likely causeCorrection procedure

1562-2. Charging
Charging mode is set to “Departure”
or “Departure time” and schedule
departure time is close to current
timeWhen the system determines that
there is no time to finish charging by
the set scheduled departure time, it
starts charging. Check the charging
schedules.
AC charging cable was removed and
reinserted while charging indicator of
the charging port was flashing
If the AC charging cable is removed
and reinserted while the charging
indicator is flash ing, the charging
schedule is canceled ( P.123).
Temporarily remove the AC charging
cable, and then reconnect it.
The “My Room Mode” or the Remote
Air Conditioning System was oper-
ated
When the “My Room Mode” or the
Remote Air Conditioning System is
operated, the system will start
charging, even if the charging sched-
ule is registered. To carry out
charging using the charging sched-
ule, stop the “My Room Mode” or the
Remote Air Conditioning System,
and then reconnect the AC charging
cable.
“Battery Heater” ( P.113) operated
When the charging mode is set to
“Departure” or “Departure time”,
“Battery Heater” m ay operate before
charging starts. Check the status of
the charging indicator of the charging
port. ( P.98)
Outside temperature is low and
hybrid battery (traction battery)
warming control ( P.113) operated
(Alaska and Canada only)
When hybrid battery (traction bat-
tery) warming control operates, the
charging schedules are ignored and
charging starts. In order to protect
the hybrid battery ( traction battery),
allow charging to continue.
Likely causeCorrection procedure

1572-2. Charging
2
Plug-in hybrid system
■Charging ends earlier than time set in “Departure” or “Depar-
ture time”
■Charging is not complete, even though it is time set in
“Departure” or “Departure time”
■Charging does not start, even though it is time set in “Start”
or “Start at set time”
Likely causeCorrection procedure
Charging end time does not match
estimated end time due to condition
of power source or outside tempera-
tureIf sudden changes in temperature or
changes in the condition of the
power source occur while charging,
charging may end earlier than the
time estimated by the system.
Likely causeCorrection procedure
“Climate Prep” or “Climate prepara-
tion” is set to on
When “Climate Pr ep” or “Climate
preparation” is set to on, the air con-
ditioning operates until the set depar-
ture time.
Therefore, charging may not com-
plete by the set time due to charging
conditions.
To have the hybrid battery (traction
battery) fully charged, allow charging
to continue.
Charging end time does not match
estimated end time due to condition
of power source or outside tempera-
tureIf sudden changes in temperature or
changes in the condition of the
power source occur while charging,
charging may not e nd exactly at the
time estimated by the system.
Likely causeCorrection procedure
AC charging cable was connected
after set timeConnect the AC charging cable
before the time set in “Start” or “Start
at set time”.

1582-2. Charging
When a door is opened with the
power switch off, after charging,
a message is displayed in the
multi-information display.
When this occurs, follow the
instructions displayed on the
screen.
■If “Charging Stopped Due to Pulled Charging Connector” is
shown
When charging-related message is displayed
Likely causeCorrection procedure
Charging connector is removed
while charging
When the charging connector is
removed while charging, charging
stops. If you want to fully charge the
hybrid battery (traction battery),
reconnect the charging connector.After the hybrid battery (traction bat-
tery) is fully charged, the charging
connector is removed while the
hybrid battery (traction battery) is
being recharged again because
electricity-consuming functions
* have
been used and the remaining charge
is now reduced.

1592-2. Charging
2
Plug-in hybrid system
*: Electricity is consumed when operating “Battery Heater” (P.113), the air
conditioning-linked function ( P.129) or Remote Air Conditioning System
(  P.431).
■If “Charging Complete Limited Due to Battery Temp” is
shown
Charging connector is not securely
connected
Check the connection status of the
charging connector.
When connecting the charging
connector, make su re not to touch
the latch release button. Insert the
charging connector securely until
you hear a click. The charging con-
nector may not be connected cor-
rectly if the latch release button is
pressed while inserting.
 After connecting the charging con-
nector, check that the latch release
button is not pressed and the
charging indicator of the charging
port is turned on.
If charging cannot be carried out,
even though the proper procedures
were followed, h ave the vehicle
inspected by your Toyota dealer.
Latch release button of charging
connector was pressed while
chargingWhen the latch release button is
pressed while charging, charging
stops. To continue charging, recon-
nect the charging connector.
Likely causeCorrection procedure
Charging was stopped to protect the
hybrid battery (traction battery) as it
continued to remain hot for a certain
period of time.Allow the hybrid battery (traction bat-
tery) to cool do wn and perform
charging again if the charging
amount has not reached the desired
amount.
Likely causeCorrection procedure

1602-2. Charging
■If “Charging Stopped Check Charging Source” is shown (1)
Likely causeCorrection procedure
Problem in power supply from exter-
nal power source
Check the following items.
Plug is not disconnected
 Power source indicator on the
CCID (Charging Circuit Interrupting
Device) is illuminated
 The circuit breaker has tripped
If there is no problem with any of the
above items, the re may be a prob-
lem with the outlet of the building.
Contact an electric ian and request
an inspection. (Contact the facility
manager of the charging station
when there is a problem with
charging station.)
If charging cannot be carried out,
even though there is no problem with
the power source path, there may be
a malfunction in the system. Have
the vehicle inspected by your Toyota
dealer.
Furthermore, if the error warning
indicator on the C CID (Charging Cir-
cuit Interrupting Device) is flashing,
there may be an electrical leakage.
Consult your Toyota dealer.