2023 TOYOTA RAV4 PRIME Owners Manual

2995-1. Before driving
5
Driving
Remove the hitch ball when-
ever you are not towing a
trailer. Remove the trailer
hitch if you do not need it.
After removing the hitch, seal
any mounting holes in the
vehicle body to prevent entry
of any substances into the
vehicle.
Weight carrying ball position:
43.3 in. (1100 mm)
Hitch receiver pin hole posi-
tion: 38.1 in. (969 mm)
■Matching trailer ball height to
trailer coupler height
No matter wh ich class of tow hitch
applies, for a more safe trailer
hookup, the trailer ball setup must
be the proper height for the coupler
on the trailer.
Coupler
Trailer ball
WARNING
■Hitch
Trailer hitch assemblies have dif-
ferent weight capacities estab-
lished by the hitch manufacturer.
Even though the vehicle may be
physically capable of towing a
higher weight, the operator must
determine the maximum weight
rating of the pa rticular hitch
assembly and never exceed the
maximum weight rating specified
for the trailer-hitch. Exceeding the
maximum weight rating set by the
trailer-hitch manufacturer can
cause an accident resulting in
death or serious personal injuries.
NOTICE
■When installing a trailer hitch
Use only the position recom-
mended by your Toyota dealer.
Do not install the trailer hitch on
the bumper; this may cause body
damage.
Positions for towing hitch
receiver and hitch ball
A
B
A
B

3005-1. Before driving
Please consult your dealer
when installing trailer lights, as
incorrect installation may cause
damage to the vehicle’s lights.
Please take care to comply with
your state’s laws when installing
trailer lights.
Your vehicle will handle differ-
ently when towing a trailer. Help
to avoid an accident, death or
serious injury, keep the follow-
ing in mind when towing:
Speed limits for towing a
trailer vary by state or prov-
ince. Do not exceed the
posted towing speed limit.
 Toyota recommends that the
vehicle-trailer speed limit is 65
mph (104 km/h) on a flat,
straight, dry road. Do not
exceed this limit, the posted
towing speed limit or the
speed limit for your trailer as
set forth in your trailer owner’s
manual, whichever is lowest.
Instability of the towing vehi-
cle-trailer combination (trailer
sway) increases as speed increases. Exceeding speed
limits may cause loss of con-
trol.
 Before starting out, check the
trailer lights, tires and the
vehicle-trailer connections.
Recheck after driving a short
distance.
 Practice turning, stopping and
reversing with the trailer
attached in an area away
from traffic until you become
accustomed to the feel of the
vehicle-trailer combination.
 Reversing with a trailer
attached is difficult and
requires practice. Grip the
bottom of the steering wheel
and move your hand to the
left to move the trailer to the
left. Move your hand to the
right to move the trailer to
right. (This is generally oppo-
site to reversing without a
trailer attached.) Avoid sharp
or prolonged turning. Have
someone guide you when
reversing to reduce the risk of
an accident.
 As stopping distance is
increased when towing a
trailer, vehicle-to vehicle dis-
tance should be increased.
For each 10 mph (16 km/h) of
speed, allow at least one
vehicle and trailer length.
 Avoid sudden braking as you
may skid, resulting in the
trailer jackknifing and a loss of
Connecting trailer lights
NOTICE
■Do not directly splice trailer
lights
Do not directly splice trailer lights.
Directly splicing trailer lights may
damage your vehicle’s electrical
system and cause a malfunction.
Trailer towing tips

3015-1. Before driving
5
Driving
vehicle control. This is espe-
cially true on wet or slippery
surfaces.
 Avoid jerky starts or sudden
acceleration.
 Avoid jerky steering and
sharp turns, and slow down
before making turn.
 Note that when making a turn,
the trailer wheels will be
closer than the vehicle wheels
to the inside of the turn. Com-
pensate by making a wider
than normal turning radius.
 Slow down before making a
turn, in cross winds, on wet or
slippery surfaces, etc.
Increasing vehicle speed can
destabilize the trailer.
Take care when passing other
vehicles. Passing requires
considerable distance. After
passing a vehicle, do not for-
get the length of your trailer,
and be sure you have plenty
of room before changing
lanes.
 To maintain engine braking
efficiency, when using engine
braking, do not use the trans-
mission in D.
 Instability happens more fre-
quently when descending
steep or long downhill grades.
Before descending, slow
down and downshift. Do not
make sudden downshifts
while descending steep or long downhill grades.
 Avoid holding the brake pedal
down too long or applying the
brakes too frequently. This
could cause the brakes to
overheat and result in
reduced braking efficiency.
 Due to the added load of the
trailer, your vehicle’s hybrid
system may overheat on hot
days (at temperatures over
85°F [30°C]) when driving up
a long or steep grade. If the
high coolant temperature
warning light indicates over-
heating, immediately turn off
the air conditioning (if in use),
pull your vehicle off the road
and stop in a safe spot.
( P.574)
 Always place wheel blocks
under both the vehicle’s and
the trailer’s wheels when
parking. Apply the parking
brake firmly, and put the
transmission in P. Avoid park-
ing on a slope, but if unavoid-
able, do so only after
performing the following:
1 Apply the brakes and keep
them applied.
2 Have someone place wheel
blocks under both the vehi-
cle’s and trailer’s wheels.
3 When the wheel blocks are in
place, release the brakes
slowly until the blocks absorb
the load.

3025-1. Before driving
4Apply the parking brake
firmly.
5 Shift into P and turn off the
hybrid system.
 When restarting after parking
on a slope:
1 With the transmission in P,
start the hybrid system. Be
sure to keep the brake pedal
depressed.
2 Shift into a forward gear. If
reversing, shift into R.
3 If the parking brake is in man-
ual mode, release the park-
ing brake. ( P.314)
4 Release the brake pedal, and
slowly pull or back away from
the wheel blocks. Stop and
apply the brakes.
5 Have someone retrieve the
blocks.
■Break-in schedule
If your vehicle is new or equipped
with any new power train compo-
nents (such as an engine, transmis-
sion, differential or wheel bearing),
Toyota recommends that you do not
tow a trailer unt il the vehicle has
been driven for over 500 miles (800
km).
After the vehicle has been driven for
over 500 miles (800 km), you can
start towing. However, for the next
500 miles (800 km), drive the vehi-
cle at a speed of less than 45 mph
(72 km/h) when towing a trailer, and
avoid full throttle acceleration.
■Maintenance
●If you tow a traile r, your vehicle
will require more f requent mainte-
nance due to the additional load. (See “Scheduled Maintenance
Guide” or “Owner
’s Manual Sup-
plement”.)
●Retighten the fixing bolts of the
towing ball and bracket after
approximately 600 miles (1000
km) of tra iler towing.
■If trailer sway occurs
One or more factors (crosswinds,
passing vehicles, rough roads, etc.)
can adversely affect handling of
your vehicle and t railer, causing
instability.
●If trailer swaying occurs:
• Firmly grip the steering wheel. Steer straight ahead.
Do not try to contr ol trailer sway-
ing by turning the steering wheel.
• Begin releasing the accelerator
pedal immediately but very gradu-
ally to reduce speed.
Do not increase speed. Do not
apply vehicle brakes.
If you make no extreme correction
with the steering or brakes, your
vehicle and trailer should stabilize (if
enabled, Trailer Sway Control can
also help to stabilize the vehicle and
trailer.).
●After the trailer swaying has
stopped:
• Stop in a safe place. Get all occu-
pants out of the vehicle.
• Check the tires of the vehicle and the trailer.
• Check the load in the trailer. Make sure the load has not
shifted.
Make sure the tongue weight is
appropriate, if possible.
• Check the load in the vehicle.
Make sure the vehicle is not over-
loaded after occupants get in.
If you cannot find any problems, the
speed at which trailer swaying
occurred is beyond the limit of your
particular vehicle-trailer combina-
tion. Drive at a lower speed to pre-
vent instability. Remember that

3035-1. Before driving
5
Driving
swaying of the towing vehicle-trailer
increases as speed increases.Dinghy towing
Your vehicle is not designed
to be dinghy towed (with 4
wheels on the ground)
behind a motor home.
NOTICE
■To avoid serious damage to
your vehicle
Do not tow your vehicle with 4
wheels on the ground.
■To prevent causing serious
damage to the transmission
and AWD system
Never tow this vehicle with any of
the wheels on the ground. This
may cause serious damage to the
transmission and AWD system.

3045-2. Driving procedures
5-2.Driving procedures
1Check that the AC charging
cable is disconnected.
( P.121)
2 Pull the parking brake switch
to check that the parking
brake is set. ( P.314)
The parking brake indicator will
come on.
3Check that the shift lever is
set in P.
4 Firmly depress the brake
pedal.
and a message will be dis-
played on the multi-information dis-
play.
If it is not displayed, the hybrid sys-
tem cannot be started.
5 Press the power switch
shortly and firmly.
When operating the power switch,
one short, firm press is enough. It is
not necessary to press and hold the
switch.
If the “READY” indicator turns on,
the hybrid system will operate nor-
mally.
Continue depressing the brake
pedal until the “READY” indicator is illuminated.
The hybrid system can be started
from any power switch mode.
6
Check that the “READY” indi-
cator is illuminated.
The vehicle will not move when the
“READY” indicator is off.
■Power switch illumination
According to the situation, the
power switch illu mination operates
as follows.
●When driver’s door or front pas-
senger’s door is opened, the
power switch illu mination illumi-
nates.
●When the power switch is in OFF
and depressing t he brake pedal
with carrying the electronic key on
your person, the power switch illu-
mination blinks.
●When the power switch is in ACC
or ON, the power switch illumina-
tion illuminates.
●When the power switch mode is
changed from ACC or ON to OFF,
the power switch illumination illu-
minates for a certain amount of
time. Afterwards, the power switch
illumination turns off.
■If the hybrid system does not
start
●The immobilizer system may not
have been deactivated. ( P.70)
Contact your Toyota dealer.
●If a message related to start-up is
shown on the multi-information
Power (ignition)
switch
Performing the following
operations when carrying
the electronic key on your
person starts the hybrid
system or changes power
switch modes.
Starting the hybrid sys-
tem

3055-2. Driving procedures
5
Driving
display, read the message and fol-
low the instructions.
■When the ambient temperature
is low, such as during winter
driving conditions
●When starting the hybrid system,
the flashing time of the “READY”
indicator may be long. Leave the
vehicle as it is until the “READY”
indicator is steady on, as steady
means the vehicle is able to move.
●When the hybrid battery (traction
battery) is extremely cold (below
approximately -22°F [-30°C])
under the influence of the outside
temperature, it may not be possi-
ble to start the hybrid system. In
this case, try to start the hybrid
system again after the tempera-
ture of the hybrid battery
increases due to the outside tem-
perature increase etc.
■Sounds and vibrations specific
to a Plug-in Hybrid Electric
Vehicle
 P.81
■If the 12-volt battery is dis-
charged
The hybrid system cannot be
started using the smart key system.
Refer to P.569 to r estart the hybrid
system.
■Electronic key battery depletion
 P.218
■Conditions affecting operation
 P.243
■Note for the entry function
 P.244
■If there is a mal function in the
smart key system
If “Smart Key System Malfunction”
is displayed on the multi-information
display, the system may be mal-
functioning. Have the vehicle
inspected by your Toyota dealer
immediately.
■If the “READY” indicator does
not come on
In the event that the “READY” indi-
cator does not come on even after
performing the proper procedures
for starting the vehicle, contact your
Toyota dealer immediately.
■When “Check Fuel Cap” is dis-
played on the multi-information
display
 P.334
■If the hybrid system is malfunc-
tioning
 P.90
■Electronic key battery
 P.522
■Operation of the power switch
●If the switch is not pressed shortly
and firmly, the power switch mode
may not change o r the hybrid sys-
tem may not start.
●If attempting to restart the hybrid
system immediately after turning
the power switch to OFF, the
hybrid system may not start in
some cases. Aft er turning the
power switch to OFF, please wait
a few seconds before restarting
the hybrid system.
■Customization
If the smart key system has been
deactivated in a customized setting,
refer to P.568.
WARNING
■When starting the hybrid sys-
tem
Always start the hybrid system
while sitting in the driver’s seat.
Do not depress t he accelerator
pedal while starting the hybrid
system under any circumstances.
Doing so may cause an accident
resulting in dea th or serious
injury.

3065-2. Driving procedures
1Stop the vehicle completely.
2 If the parking brake is in man-
ual mode, set the parking
brake. ( P.314)
Check the parking brake indicator
is illuminated.
3 Shift the shift lever to P.
Do not press the shift lever button
after shifting the shift lever to P.
4Press the power switch
shortly and firmly.
The hybrid system will stop, and the
meter display will be extinguished.
Release the shift lever when press-
ing the power switch.
5Release the brake pedal and
check that “ACCESSORY” or
“IGNITION ON” is not shown
on the multi-information dis-
play.
■Automatic hybrid system shut
off feature
●The vehicle is equipped with a
feature that automatically shuts off
the hybrid system when the shift
lever is in P with the hybrid system
operating for an extended period.
●The hybrid system will automati-
cally shut off after approximately 1
hour if it has been left operating
while the shift lever is in P.
●The message asking if you wish to
enable/disable t he automatic
hybrid syste m shut off feature will
sometimes be displayed on the
multi-information display.
Leaving the vehicle as is or select-
ing “Perform Auto Off” keeps the
automatic hybrid system shut off
feature enabled, or selecting
“Keep Vehicle On” disables the
automatic hybrid system shut off
feature.
●The timer for the automatic hybrid
system shut off feature will reset if
the brake pedal is depressed or if
the shift lever is in a position other
than P.
●After the vehicle is parked, if the
door is locked with the door lock
switch ( P.225) from the inside
or the mechanical key ( P.568)
from the outside , the automatic
hybrid syste m shut off feature will
be disabled. The timer for the
automatic hybrid system shut off
feature will be re-enabled if the
driver’s door is opened.
NOTICE
■When starting the hybrid sys-
tem
If the hybrid system becomes diffi-
cult to start, have your vehicle
checked by your Toyota dealer
immediately.
■Symptoms indicating a mal-
function with the power
switch
If the power switch seems to be
operating somewhat differently
than usual, such as the switch
sticking slightly, there may be a
malfunction. Contact your Toyota
dealer immediately.
Stopping the hybrid sys-
tem