4897-1. Maintenance and care
7
Maintenance and care
NOTICE
■To prevent paint deterioration
and corrosion on the body
and components (aluminum
wheels, etc.)
●Wash the vehicle immediately in
the following cases:
• After driving near the sea coast
• After driving on salted roads
• If coal tar or tree sap is present on the paint surface
• If dead insects, insect droppings or bird droppings are present on
the paint surface
• After driving in an area contami- nated with soot, oily smoke,
mine dust, iron powder or chem-
ical substances
• If the vehicle becomes heavily soiled with dust or mud
• If liquids such as benzene and gasoline are spilled on the paint
surface
●If the paint is chipped or
scratched, have it repaired
immediately.
●To prevent the wheels from cor-
roding, remove any dirt and
store in a place with low humid-
ity when storing the wheels.
■To prevent damage to the
windshield wiper arms
When lifting the wiper arms away
from the windshield pull the driver
side wiper arm upward first, and
repeat for the passenger’s side.
When returning the wipers to their
original position, do so from the
passenger’s side first.
■Cleaning the exterior lights
●Wash carefully. Do not use
organic substances or scrub
with a hard brush.
This may damage the surfaces
of the lights.
●Do not apply wax to the sur-
faces of the lights.
Wax may cause damage to the
lenses.
■Cleaning the radiator grille
Observe the following precautions
to avoid damage to the radiator
grille surface.
●Do not use a hard brush. Use a
soft cloth or sponge to wipe.
●Remove any dirt by using a
neutral detergent. Do not use
waxes or alcohols (e.g. glass
cleaner).
●Wash detergent off with water
after washing the vehicle.
■When using an automatic car
wash
Set the wiper switch to off posi-
tion.
If the wiper switch is in “AUTO”,
the wipers may operate and the
wiper blades may be damaged.
■When using a high pressure
car wash
●When washing the vehicle, do
not spray the camera or its sur-
rounding area directly with a
high pressure washer. Shock
applied from high pressure
water may cause the device to
not operate normally.
●Do not spray water directly on
the radar which is equipped
behind the emblem. Otherwise
it may cause the device to be
damaged.
5387-3. Do-it-yourself maintenance
■If the electronic key battery is
depleted
The following symptoms may occur:
●The smart key system and wire-
less remote control will not func-
tion properly.
●The operational range will be
reduced.
Prepare the following before
replacing the battery:
Flathead screwdriver
Small flathead screwdriver
Lithium battery CR2450
■Use a CR2450 lithium battery
●Batteries can be purchased at
your Toyota dealer, local electrical
appliance shops or camera stores.
●Replace only with the same or
equivalent type recommended by
the manufacturer.
●Dispose of used batteries accord-
ing to the local laws.
1 Release the lock and remove
the mechanical key.
2 Remove the key cover.
To prevent damage to the key,
cover the tip of the flathead screw-
driver with a rag.
3Remove the depleted battery
using a small flathead screw-
driver.
When removing the cover, the elec-
tronic key module may stick to the
cover and the battery may not be
visible. In this case, remove the
electronic key module in order to
remove the battery.
When removing the battery, use a
screwdriver of an appropriate size.
Insert a new battery with the “+” ter-
Electronic key battery
Replace the battery with a
new one if it is depleted.
Items to prepare
Replacing the battery
5598-2. Steps to take in an emergency
8
When trouble arises
■PDA indicator (warning buzzer)
■Cruise control indicator (warning buzzer)
■Dynamic radar cruise control indicator (warning buzzer)
■Driving assist information indicator
Warning lightDetails/Actions
(Yellow)
Indicates a malfunction in the PDA (Proactive
Driving Assist).
Follow the instructions displayed on the
multi-information display.
Warning lightDetails/Actions
(Yellow)
Indicates a malfunction in the cruise control sys-
tem.
Follow the instructions displayed on the
multi-information display.
Warning lightDetails/Actions
(Yellow)
Indicates a malfunction in the dynamic radar
cruise control system.
Follow the instructions displayed on the
multi-information display.
Warning lightDetails/Actions
Indicates one of the following systems is mal-
functioning.
PCS (Pre-Collision System)
LDA (Lane Departure Alert)
Follow the instructions displayed on the
multi-information display.
Indicates one of the following systems is mal-
functioning or disabled.
PKSB (Parking Support Br ake) (if equipped)
RCD (Rear Camera Detection) (if equipped)
BSM (Blind Spot Monitor) (if equipped)
RCTA (Rear cross traffic alert) (if equipped)
Safe Exit Assist (if equipped)
Follow the instructions displayed on the
multi-information display.
5698-2. Steps to take in an emergency
8
When trouble arises
shift position is in N, shift the shift
position to P when the vehicle is
stopped.
■If “Hybrid System Overheated
Output Power Reduced” is
shown
The message may be shown when
driving under severe operating con-
ditions. (For example, when driving
up a long steep hill or driving up a
steep hill in reverse.)
Coping method: P.595
■If “Traction battery needs to be
protected. Shift into P to
restart.” is shown
This message is displayed when the
hybrid battery (traction battery)
charge has become extremely low
because the shift position has been
left in N for a certain amount of time.
When operating the vehicle, shift to
P and restart the hybrid system.
■If “Shift is in N Release Acceler-
ator Before Shifting” is shown
Message is displayed when the
accelerator pedal has been
depressed and the shift position is in
N. Release the accelerator pedal
and shift the shift position to D or R.
■If “Press brake when vehicle is
stopped Hybrid system may
overheat” is shown
Message is displayed when the
accelerator pedal is depressed to
maintain the vehicle position when
stopped on a upward slope, etc.
If this continues, the hybrid system
may overheat.
Release the accelerator pedal and
depress the brake pedal.
■If “Shift System Malfunction
Shifting Unavailable Drive to a
Safe Place and Stop” or “Shift
System Malfunction Driving
Unavailable” is displayed
There is a malfunction in the shift
control system. Have the vehicle
inspected by your Toyota dealer immediately.
■If “Auto Power OFF to Conserve
Battery” is shown
Power was turned off due to the
automatic power off function.
Next time when starting the hybrid
system, operate the hybrid system
for approximately 5 minutes to
recharge the 12-volt battery.
■If “Parking Assist Unavailable
Low Visibility See Owner’s Man-
ual” is displayed
Indicates one of the following sys-
tems is disabled.
● RCD (Rear Camera Detec-
tion) (if equipped)
● PKSB (Parking Support
Brake) (if equipped)
Remove any dirt or foreign matter
from the rear cameras.
■If “System Malfunction Visit
Your Dealer” is displayed
Indicates one of the following sys-
tems is disabled.
●PCS (Pre-Collision System)
●LDA (Lane Departure Alert)
●LTA (Lane Tracing Assist)
● LCA (Lane Change Assist) (if
equipped)
●AHB (Automatic High Beam)
●Dynamic radar cruise control
● RSA (Road Sign Assist) (if
equipped)
●PDA (Proactive Driving Assist)
● BSM (Blind Spot Monitor) (if
equipped)
● RCTA (Rear Cross Traffic
Alert) (if equipped)
●Safe Exit Assist (if equipped)
5708-2. Steps to take in an emergency
●Intuitive Parking Assist
● PKSB (Parking Support
Brake) (if equipped)
● RCD (Rear Camera Detec-
tion) (if equipped)
Have the vehicle inspected by your
Toyota dealer immediately.
■If “System Stopped See
Owner’s Manual” is displayed
Indicates one of the following sys-
tems is disabled.
●PCS (Pre-Collision System)
●LDA (Lane Departure Alert)
●LTA (Lane Tracing Assist)
● LCA (Lane Change Assist) (if
equipped)
●AHB (Automatic High Beam)
●Dynamic radar cruise control
● RSA (Road Sign Assist) (if
equipped)
●PDA (Proactive Driving Assist)
● BSM (Blind Spot Monitor) (if
equipped)
● RCTA (Rear Cross Traffic
Alert) (if equipped)
●Safe Exit Assist (if equipped)
●Intuitive Parking Assist
● PKSB (Parking Support
Brake) (if equipped)
● RCD (Rear Camera Detec-
tion) (if equipped)
Follow the following correction
methods.
• Check the voltage of the 12-volt battery
• Check the sensors that the Toyota Safety Sense 3.0 uses for foreign
matter covering them. Remove them if any. (
P.285)
• Vehicles with RCD (Rear Camera Detection): Check if the back door
is open.
Indicates the sensors may not be
operating properly. ( P.289, 358,
362, 366, 376, 380)
• Check the rear bumper around the sensors used by the BSM (if
equipped), RCTA (if equipped) or
Safe Exit Assist (if equipped) for
foreign matter co vering them.
Remove them if any. ( P.355)
• Check the sensors including cam-
era sensors used by the Intuitive
parking assist, or PKSB (if
equipped), or RCD (if equipped)
for foreign matter covering them.
Remove them if any. ( P.342)
• When problems are solved and
the sensors are operational, this
indication may disappear by itself.
■If “System Stopped Front Cam-
era Low Visibility See Owner’s
Manual” is displayed
Indicates one of the following sys-
tems is disabled.
●PCS (Pre-Collision System)
●LDA (Lane Departure Alert)
●LTA (Lane Tracing Assist)
● LCA (Lane Change Assist) (if
equipped)
●AHB (Automatic High Beam)
●Dynamic radar cruise control
● RSA (Road Sign Assist) (if
equipped)
●PDA (Proactive Driving Assist)
Follow the following correction
methods.
• Using the windshield wipers, remove the dirt or foreign matter
from the windshield.
• Using the air conditioning system,
defog the windshield.
• Close the hood, remove any stick- ers, etc. to clear the obstruction in
5718-2. Steps to take in an emergency
8
When trouble arises
front of the front camera.
■If “System Stopped Front Cam-
era Out of Temperature Range
Wait until Normal Tempera-
ture” is displayed
Indicates one of the following sys-
tems is disabled.
●PCS (Pre-Collision System)
●LDA (Lane Departure Alert)
●LTA (Lane Tracing Assist)
● LCA (Lane Change Assist) (if
equipped)
●AHB (Automatic High Beam)
●Dynamic radar cruise control
● RSA (Road Sign Assist) (if
equipped)
●PDA (Proactive Driving Assist)
Follow the following correction
methods.
• If the front camera is hot, such as
after the vehicle is parked in the
sun, use the air conditioning sys-
tem to decrease the temperature
around the front camera
• If a sunshade was used when the vehicle was parked, depending on
its type, the sunlight reflected from
the surface of the sunshade may
cause the temperature of the front
camera to become excessively
high
• If the front camera is cold, such
after the vehicle is parked in an
extremely cold environment, use
the air conditioning system to
increase the temperature around
the front camera
■If “System Stopped Front Radar
Sensor Blocked Clean Radar
Sensor” is displayed
Indicates one of the following sys-
tems is disabled.
●PCS (Pre-Collision System)
●LDA (Lane Departure Alert)
●LTA (Lane Tracing Assist)
● LCA (Lane Change Assist) (if
equipped)
●AHB (Automatic High Beam)
●Dynamic radar cruise control
●PDA (Proactive Driving Assist)
Follow the following correction
methods.
• Check if there is any foreign mat- ter attached to the radar sensor or
radar sensor cover and clean
them if necessary ( P.286)
• This message may be displayed when driving in an open area with
few nearby vehicles or structures,
such as a desert, grasslands, sub-
urbs, etc.
The message may be cleared by
driving the vehicle in an area with
structures, vehicles, etc. nearby.
■If “System Stopped Front Radar
Sensor Out of Temperature
Range Wait until Normal Tem-
perature” is displayed
Indicates one of the following sys-
tems is disabled.
●PCS (Pre-Collision System)
●LDA (Lane Departure Alert)
●LTA (Lane Tracing Assist)
● LCA (Lane Change Assist) (if
equipped)
●AHB (Automatic High Beam)
●Dynamic radar cruise control
●PDA (Proactive Driving Assist)
The temperature of the radar sensor
is outside of the operating range.
Wait for the temperature to become
appropriate.
■If “System Stopped Front Radar
In Self Calibration See Owner’s
Manual” is displayed
Indicates one of the following sys-
tems is disabled.
●PCS (Pre-Collision System)
5728-2. Steps to take in an emergency
●LDA (Lane Departure Alert)
●LTA (Lane Tracing Assist)
● LCA (Lane Change Assist) (if
equipped)
●AHB (Automatic High Beam)
●Dynamic radar cruise control
●PDA (Proactive Driving Assist)
Follow the following correction
methods.
• Check if there is any foreign mat- ter attached to the radar sensor or
radar sensor cover and clean
them if necessary ( P.286)
• The radar sensor may be mis-
aligned and will be adjusted auto-
matically while driving. Continue
driving for a while.
■If “Unavailable Activation Con-
dition not Satisfied See Owner’s
Manual” is displayed
The LCA function cannot be
used as the operating conditions
have not been met.
Operate the turn signal lever again
after all of the op erating conditions
are met.
■If “Cruise Control Unavailable
See Owner’s Manual” is dis-
played
Indicates one of the following sys-
tems is disabled.
●Dynamic radar cruise control
●Cruise control
A message is displayed when the
driving assist switch is pushed
repeatedly.
Press the driving assist switch
quickly and firmly.
■If “Driver Monitor Out of Tem-
perature Range Wait until Nor-
mal Temperature” is displayed
Indicates one of the following sys-
tems is disabled.
●Driver monitor (if equipped)
●Traffic Jam Assist (if equipped)
The temperature of the driver moni-
tor camera is outside of the operat-
ing range. Wait for the temperature
to become appropriate.
■If “Driver Monitor Unavailable
See Owner’s Manual” is dis-
played
The lens of the driver monitor cam-
era may be dirty.
When there is dirt on the camera
lens, clean it with a dry, soft cloth so
as to not damage it.
■If “Engine Oil Level Low Add or
Replace” is displayed
The engine oil level may be low.
Check the level of the engine oil,
and add engine oil if necessary.
( P.506) This message may be
displayed if the vehicle is stopped
on a slope. Move the vehicle to a
level surface and check if the mes-
sage disappears.
■If “Maintenance Required
Soon” is shown
Indicates that all maintenance
according to the driven distance on
the maintenance schedule
* should
be performed soon.
Comes on approximately 4500
miles (7200 km) after the message
has been reset.
If necessary, perform maintenance.
Please reset the message after the
maintenance is performed.
( P.495)
*: Refer to the separate “Scheduled
Maintenance Guide” or “Owner’
Manual Supplement” for the main-
tenance interval applicable to your
vehicle.
■If “Maintenance Required Visit
Your Dealer” is shown
Indicates that all maintenance is
required to correspond to the driven
6289-2. Customization
■Road Sign Assist*1 ( P.329)
*1: If equipped
*2: This setting changes in ac cordance with My Settings.
■Dynamic Radar Cruise Control ( P.331)
*: This setting changes in accordance with My Settings.
■Traffic Jam Assist*1 ( P.348)
*1: If equipped
*2: This setting changes in ac cordance with My Settings.
FunctionCustomized setting
Road Sign Assist*2ON/OFFO
Excess speed notification
method
*2None/Visual/Visual & AudibleO
Other notifications
method
*2None/Visual/Visual & AudibleO
Excess speed notification
level
*25 mph (10 km/h) / 3 mph (5 km/h)
/ 1 mph (2 km/h)O
FunctionCustomized setting
Extended Resume Time*ON/OFFO
Acceleration setting*High/Mid/LowO
Guide message*ON/OFFO
Curve speed reduction*High/Mid/Low/OFFO
FunctionCustomized setting
Traffic Jam Assist*2ON/OFFO
Driver Monitor Camera
Recording
*2ON/OFFO
ABC
ABC
ABC