2023 FORD MUSTANG MACH E service

WHAT IS THE HIGH VOLTAGE
BATTERY
The high voltage battery is a highlysophisticated lithium ion battery system,used to store electrified energy to poweryour vehicle.
HIGH VOLTAGE BATTERY
PRECAUTIONS
WARNING: This battery packshould only be serviced by an authorizedelectric vehicle technician. Improperhandling can result in personal injury ordeath.
WARNING: Keep your hands andclothing clear of the cooling fan.
Your vehicle consists of varioushigh-voltage components and wiring. Allof the high-voltage power flows throughspecific wiring assemblies labeled as suchor covered with a solid orange convolute,or orange striped tape, or both. Do notcome in contact with these components.
PRESERVING YOUR HIGH
VOLTAGE BATTERY
When using the battery at a low state ofcharge, your vehicle could start disablingaccessory features to protect battery life.
If your vehicle reaches a 0% state ofcharge, recharge your vehicle as soon aspossible.
In everyday use it is acceptable to use thefull state of charge window, however thereare a few best practices we recommendin order to maintain the health and life ofyour battery.
Overnight Charging
You can increase the longevity andperformance of your high voltage batteryby using the charge scheduling anddeparture and comfort settings on yourtouchscreen or in the FordPass app.
With Charge Scheduling you can improvethe high voltage battery's longevity bydelaying the start of charging and settinga maximum charging limit. It isrecommended to set your preferredcharging times to be at least 2-3 hoursafter your typical plug in time. This allowsthe battery to cool before charging begins.Additionally, setting the maximum chargelevel to 90% for everyday usage reducesstrain on the battery.
You can improve driving range andperformance by scheduling departuretimes and cabin comfort level with theDeparture and Comfort feature. This willnot only warm or cool the cabin but alsocondition the battery to ensure best drivingrange and performance by the setdeparture time.
DC Charging
Frequent use of DC charging could resultin reducing your battery's efficiency andlifespan. This is more pronounced on thestandard range battery pack versus theextended range battery pack. See Whatis DC Charging (page 168).
Storage Temperature
Storing your vehicle in temperaturesbetween 32°F (0°C) and 113°F (45°C) isthe most beneficial for the high voltagebattery.
At temperatures just above the freezingpoint or lower, you should plug your vehiclein to maintain battery performance andmaximize driving range.
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Storage State of Charge
You can increase the battery life bymaintaining the state of charge below100%. When you park your vehicle for anextended period of 30 days or more, werecommend the battery state of charge beat approximately 50%. Storing yourvehicle's high voltage battery at higherstates of charge is less favorable thanstoring at lower states of charge.
Note:To achieve this state of charge forstorage, you can drive your vehicle down to50% and set a charge limit for your location.See Setting the Charging Schedule andPreferences (page 184).
RECYCLING AND DISPOSING
OF THE HIGH VOLTAGE
BATTERY
Please recycle in accordance with localregulations.
HIGH VOLTAGE BATTERY –
TROUBLESHOOTING
HIGH VOLTAGE BATTERY –WARNING LAMPS
Illuminates when the powertrainrequires service. Have thesystem checked as soon aspossible.
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WARNING: Do not replace the plugon the connector. There are criticalsafety devices in the plug, and thecharging equipment will not operate, ifthe plug is replaced. Failure to follow thisinstruction could result in electric shock,personal injury, death, or fire.
WARNING: Charging equipmentcontains no user modifiable or repairableparts. If the charging equipment plugdoes not properly fit into the wall outlet,have a qualified electrician install thecorrect wall outlet. Failure to follow thisinstruction could result in personal injuryor death.
WARNING: High voltage is presentin your electric meter housing and powerdistribution service panel. Contact withhigh voltage can cause death or seriouspersonal injury.
WARNING: Visually inspect thecharging equipment before each use. Donot use the charging equipment if it isdamaged.
WARNING: Keep chargingequipment inside when not in use. Stowthe control box on the hanger or all thecharging equipment in the bag after useto prevent damage to the chargingequipment and personal injury.
Your vehicle comes with a mobile powercord that has a low power connector touse with a 120V plug NEMA 5-15 and a highpower connector to use with a 240V plugNEMA 14-50.
Specification ValueSpecification Type
SAECharger Model
120-240 VACVoltage
32 amps maxcontinuousMaximum Current
60HzFrequency
< 2 WattsPower draw whenidle
< 4 WattsPower draw whencharging
Approximately 20 ft(6.1 m)Cable length
8.6 lb (3.9 kg)Weight
-22°F (-30°C) to122°F (50°C)Operating temper-ature
-22°F (-30°C) to185°F (85°C)Storage temper-ature
IP67CCID Environ-mental
Not requiredVentilation
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CARE INSTRUCTIONS
Do not use cleaners or solvents as thiscould damage your mobile power cord. Donot place stress on the charger cables. Ifunit overheats, remove the mobile powercord from direct sunlight.
SAFETY FEATURES
The charger includes the following safetyfeatures to protect against the risk ofelectric shock:
•Service Ground Check: The chargerconstantly checks for the presence ofa service ground connection. If theservice ground ever fails, the chargerred indicator turns ON and shuts downpower to the vehicle.
•Thermal Event Sensor: Charger modulesenses out-of-ordinary thermal eventsand decreases the charging current orshuts the unit down if required.
•Ground fault circuit interrupter (GFCI)Protection: The charger has a groundfault circuit interrupter (GFCI) reactionsystem to protect against electricshock. If the charger module detectsan output ground fault, it shuts downpower to the output cable andilluminates the red indicator.
•Insulation: The charger module,connector, cable assembly, and chargecoupler are completely insulated.There are no exposed live parts, toprotect against electric shock.
•Unintentional Disconnection: Thecharge coupler is designed to minimizeunintentional disconnection. A pilotsignal wire in the cable and chargecoupler eliminates the possibility ofelectric shock when not connected toa vehicle or if an unintended disconnectoccurs during a charge. Disconnectionduring charging is safe.
LOCATING THE CHARGE PORT
The charge port is between the frontleft-hand side door and front left-handwheel well. To open, press the centerright-hand edge of the charge port doorand then release.
Note: Do not apply excessive force. Forcingthe door open or closed damages the chargeport.
CHARGE PORT INDICATORS
The charge status indicator is next to thecharging port behind the charge port door.It indicates the charge status of the highvoltage battery in your vehicle.
Divided into five zones, the charge statusindicator displays the state of charge in 20percent increments.
The charge status indicator displays howfar along the charge is:
•When zone A is pulsing, the charge isbetween 0-20 percent.
•When zone A illuminates, and zone Bis pulsing, the charge is between 20-40percent.
•When zones A and B illuminate andzone C is pulsing, the charge is between40-60 percent.
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•When zones A, B, and C illuminate, andzone D is pulsing, the charge is between60-80 percent.
•When zones A, B, C, and D illuminate,and zone E is pulsing, the charge isbetween 80-100 percent.
•When all zones illuminate, the chargeis 100 percent.
Note:When charging stops, the chargestatus indicator shows all the completedzones solidly illuminated in a blue color for30 seconds before turning off. For example,if charging stops at 70 percent, then A, B,and C light up solidly to indicate a batterycharge level of at least 60 percent but lessthan 80 percent. Charging stops whencomplete or when paused due to chargesettings or charge station actions.
Note:If the charge status indicator doesnot light up or pulse after plugging in, pleaseverify that the charge port light setting is On.If you do not wish to have the charge statusindicator light up at all while charging, thenyou can turn it Off. Locate the charge portlight under the vehicle settings on yourin-vehicle touchscreen.
There are three charge port indicator lightcolors, which indicate a specific action:
White is used as a courtesy light to helpwith plugging in and to acknowledgeactions such as plugging in and unplugging.
Blue is used when the vehicle is plugged inand either charging or waiting to charge.
Amber is used to indicate charge faults.
Note:Charging faults are identified by thecolor amber on the charge status indicator.Faults can occur within the vehicle chargingsystem or outside the vehicle, such as withthe mobile power cord, charge station orelectrical supply.
Note:If the system detects a fault in thevehicle charging system at any point in acharge cycle, the entire charge statusindicator illuminates solidly in an ambercolor for 30 seconds and then turns off. Ifthis happens, unplug the charge coupler andthen plug it back into the charge portreceptacle. If the problem persists, haveyour vehicle serviced as soon as possible.
Note:If the system detects a fault outsidethe vehicle, such as with the charge stationor mobile power cord, the entire chargestatus indicator flashes amber continuouslyfor 30 seconds and then turns off. If thishappens check the mobile power cord,charge station or electrical supply.
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Note:If charging for your vehicle fails,please contact the Customer RelationshipCenter, or click on Live chat. To ensuresuperior service, please take note of yourserial number when contacting customersupport.
For more information, visitwww.owner.ford.com.
Charging At a Charge Station
1.Put your vehicle in park (P).
Note:Your vehicle must be in park (P) tocharge.
2.Press the center right hand edge of thecharge port door and then release toopen the door.
3.Select the appropriate charge stationcoupler.
4.Plug the charge coupler into the chargeport receptacle on your vehicle.
Note:Make sure the button clicksconfirming that you have completelyengaged the coupler. When you plug in yourvehicle, it starts charging to 100% by defaultunless scheduled charging has been set upfor this location. See Setting the ChargingSchedule and Preferences (page 184).
Note:When the handle is properly engagedthe light ring illuminates. This indicates thebeginning of a normal charge cycle.
Note:There could be a delay in light ringillumination due to vehicle internalcommunications.
Information about public charge stationsis available through the in-vehicle screenas well as the FordPass app with pricing,power levels, and real time availability.Rates for charging varies by power level,provider, location, and time of day.
When charging your vehicle at a BlueOvalCharging Network station, use theFordPass App to activate and pay forcharging. You can also just plug in toactivate charging at Plug & Charge capablestations. If the charging station is not in theBlueOval Charging Network, use thedirections on the charge station to activatethe charger.
For more information, visitwww.owner.ford.com.
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3.Press the center right-hand edge of thecharge port door to close.
Charge Coupler Manual Release
If your vehicle does not unlock the chargecoupler, you can manually release it.
Releasing the charge coupler:
1.Switch off your vehicle.
2.Open the hood.
3.Remove the inner luggagecompartment shields and locate thelow voltage service disconnect. SeeInstalling and Removing theLuggage Compartment Cover (page297).
4.Move the low voltage servicedisconnect to the off position.
5.Locate the manual release mechanism.
6.Between the gap of the hood andwindshield, access the manual releasemechanism and pull the pull ring firmly,perpendicularly towards the center ofyour vehicle. Once pulled, make sureyou do not tangle the pull ring cord asit resets on the next charge session.
7.Remove the charge coupler from thecharge port.
8.Close the low voltage servicedisconnect.
9.Reinstall the inner luggagecompartment shields. See Installingand Removing the LuggageCompartment Cover (page 297).
10.Close the hood.
Note:The next time you plug in to chargeyour vehicle, the locking mechanismre-engages and the pull ring resets.
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BRAKE PRECAUTIONS
Wet brakes result in reduced brakingefficiency. Gently press the brake pedal afew times when leaving a car wash ordriving from standing water to dry thebrakes.
Note:Depending on applicable laws andregulations in the country where your vehiclewas originally built, the stoplamps couldflash during heavy braking. The hazardwarning flashers could also turn on whenyour vehicle comes to a stop.
ANTI-LOCK BRAKING SYSTEM
ANTI-LOCK BRAKING SYSTEMLIMITATIONS
The anti-lock braking system does noteliminate the risk of a crash when:
•You drive too close to the vehicle infront of you.
•Your vehicle is hydroplaning.
•You take corners too fast.
•The road surface is poor.
BRAKE OVER ACCELERATOR
If your accelerator pedal becomes stuckor trapped:
•Apply steady and firm pressure to thebrake pedal to slow the vehicle andreduce power.
•Bring your vehicle to a complete stopand place it in park (P).
•Switch the power off.
•Apply the parking brake.
Inspect the accelerator pedal for anyinterference. If none are found and thecondition persists, have your vehiclechecked as soon as possible. If yourvehicle has to be towed, we recommendthat you contact a professional towingservice.
LOCATING THE BRAKE FLUID
RESERVOIR
See Under Hood Overview (page 325).
CHECKING THE BRAKE FLUID
WARNING: Do not use any fluidother than the recommended brake fluidas this will reduce brake efficiency. Useof incorrect fluid could result in the lossof vehicle control, serious personal injuryor death.
WARNING: Only use brake fluidfrom a sealed container. Contaminationwith dirt, water, petroleum products orother materials may result in brakesystem damage or failure. Failure toadhere to this warning could result in theloss of vehicle control, serious personalinjury or death.
WARNING: Do not allow the fluidto touch your skin or eyes. If thishappens, rinse the affected areasimmediately with plenty of water andcontact your physician.
WARNING: The brake systemcould be affected if the brake fluid levelis below the MIN mark or above the MAXmark on the brake fluid reservoir.
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