WARNING: Keep the areas in frontof the airbags free from obstruction. Donot affix anything to or over the airbagcovers. Objects could become projectilesduring airbag deployment. Failure tofollow this instruction could result inpersonal injury or death.
WARNING: To reduce risk of injury,do not obstruct or place objects in thedeployment path of the airbag.
WARNING: Do not place arearward facing child restraint in front ofan active airbag. Failure to follow thisinstruction could result in personal injuryor death.
WARNING: Do not attempt toservice, repair, or modify thesupplementary restraint system orassociated components. Failure tofollow this instruction could result inpersonal injury or death.
WARNING: Several airbag systemcomponents get hot after inflation. Toreduce the risk of injury, do not touchthem after inflation.
WARNING: If a supplementaryrestraint system component hasdeployed, it will not function again. Havethe system and associated componentsinspected as soon as possible. Failure tofollow this instruction could result inpersonal injury or death.
PROPERLY ADJUSTING THE
DRIVER AND FRONT
PASSENGER SEATS
WARNING: National HighwayTraffic Safety Administration (NHTSA)recommends a minimum distance of atleast 10 in (25 cm) between anoccupant's chest and the driver airbagmodule.
To properly position yourself away fromthe airbag:
•Move your seat to the rear as far as youcan while still reaching the pedalscomfortably.
•Recline the seat slightly one or twodegrees from the upright position.
After all occupants have adjusted theirseats and put on seatbelts, it is veryimportant that they continue to sitproperly. Properly seated occupants situpright, lean against the seat backrest, andcenter themselves on the seat cushion,with their feet comfortably extended onthe floor. Sitting improperly can increasethe chance of injury in a crash event. Forexample, if an occupant slouches, liesdown, turns sideways, sits forward, leansforward or sideways, or puts one or bothfeet up, the chance of injury during a crashgreatly increases.
CHILDREN AND AIRBAGS
WARNING: Do not place arearward facing child restraint in front ofan active airbag. Failure to follow thisinstruction could result in personal injuryor death.
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•When the front passenger sensingsystem enables the front passengerfrontal airbag, the passenger airbagstatus indicator illuminates the onlamp.
If a person of adult size is sitting in the frontpassenger seat, but the passenger airbagstatus indicator off lamp is illuminated, itis possible that the person is not sittingproperly in the seat. If this happens:
•Switch your vehicle off and ask theperson to place the seat backrest in anupright position.
•Have the person sit upright in the seat,centered on the seat cushion, with theperson's legs comfortably extended.
•Restart your vehicle and have theperson remain in this position for abouttwo minutes. This allows the systemto detect that person and enable thepassenger frontal airbag.
•If the indicator off lamp remainsilluminated even after this, you shouldadvise the person to ride in the rearseat.
After all occupants have adjusted theirseats and put on seatbelts, it is veryimportant that they continue to sit upright,leaning against the seat backrest, andcentered on the seat cushion, with theirfeet comfortably extended on the floor.
Sitting improperly can increase the chanceof injury in a crash event. For example, ifan occupant slouches, lies down, turnssideways, sits forward, leans forward orsideways, or puts one or both feet up, thechance of injury during a crash greatlyincreases.
If you think that the state of the passengerairbag status indicator lamp is incorrect,check for the following:
•Objects lodged underneath the seat.
•Objects between the seat cushion andthe center console.
•Objects hanging off the seat backrest.
•Objects stowed in the seat backrestmap pocket.
•Objects placed on the occupant's lap.
•Cargo interference with the seat
•Other passengers pushing or pulling onthe seat.
•Rear passenger feet and knees restingor pushing on the seat.
The listed conditions could cause theweight of a properly seated occupant tobe incorrectly interpreted by the frontpassenger sensing system. The person inthe front passenger seat could appearheavier or lighter due to the conditionslisted.
Make sure the front passengersensing system is operatingproperly. See Crash Sensorsand Airbag Indicator (page 63).
If the airbag readiness light is on, do thefollowing:
•Pull your vehicle over.
•Switch your vehicle off.
•Check for any objects lodgedunderneath the front passenger seator cargo interfering with the seat.
•Remove the obstruction if found.
•Restart your vehicle.
•Wait at least two minutes and verifythat the airbag readiness light in theinstrument cluster is no longerilluminated.
•If the airbag readiness light in theinstrument cluster remains illuminated,there may be a problem due to thefront passenger sensing system.
Do not attempt to repair or service thesystem. Take your vehicle in for serviceimmediately.
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CRASH SENSORS AND
AIRBAG INDICATOR
WARNING: Modifying or addingequipment to the front of your vehiclecould affect the performance of theairbag system, increasing the risk ofinjury. This includes the hood, bumpersystem, frame, front body structure, towhooks, hood pins, push bar andsnowplows.
Your vehicle has a collection of crash andoccupant sensors. These sensors provideinformation to the restraints controlmodule which activates the following:
•Front and rear seatbelt pretensioners.
•Driver airbag.
•Passenger airbag.
•Knee airbag(s).
•Front and rear seat mounted sideairbags.
•Adaptive steering column.
•Safety Canopy.
Based on the type of crash, the restraintscontrol module deploys the appropriatesafety devices.
The restraints control module alsomonitors the readiness of the above safetydevices plus the crash and occupantsensors. This module indicates thereadiness of the safety system bydisplaying a warning indicator light in theinstrument cluster. If the warning light isnot working, the system sounds a tone asa backup. Routine maintenance of theairbag is not required.
A difficulty with the system is indicated byone or more of the following:
The readiness light will notilluminate immediately after youswitch the power on.
•The readiness light either flashes orstays on.
•You hear a series of five tones. Thetone pattern repeats periodically untilthe problem, the light or both arerepaired.
If any of these things happen, evenintermittently, have the supplementalrestraint system serviced immediately.Unless serviced, the system may notfunction properly in the event of a crash.
The fact that the seatbelt pretensionersor front airbags did not activate for bothfront seat occupants in a crash does notmean that something is wrong with thesystem. Rather, it means the restraintscontrol module determined the accidentconditions (crash severity, seatbelt usage)were not appropriate to activate thesesafety devices.
•The front airbags activate only infrontal and near-frontal crashes. Frontairbags may activate in rollovers, sideimpacts or rear impacts if the crashcauses sufficient frontal deceleration.
•The seatbelt pretensioners activate infrontal, near-frontal and side crashes,and in rollovers.
•The knee airbag deploys based oncrash severity and occupant conditions.
•The side airbags inflate in certain sideimpact crashes or rollover events. Sideairbags may activate in other types ofcrashes if the vehicle experiencessufficient sideways motion ordeformation.
•The Safety Canopy inflates in certainside impact crashes or rollover events.The Safety Canopy may activate inother types of crashes if the vehicleexperiences sufficient sideways motionor deformation, or a certain likelihoodof rollover.
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WHAT IS 911 ASSIST
911 Assist is a SYNC system feature thatcan call for help.
For more information, visitwww.owner.ford.com.
HOW DOES 911 ASSIST WORK
If a crash deploys an airbag, excluding kneeairbags and rear inflatable seatbelts, oractivates the battery shut-off, your vehiclemay be able to contact emergency servicesby dialing 911 through a paired andconnected Bluetooth®-enabled phone.
Not all crashes will deploy an airbag oractivate the battery shut-off. If aconnected cell phone sustains damage orloses its connection to SYNC during acrash, SYNC will search for and try toconnect to a previously paired cell phone.SYNC will then attempt to call theemergency services.
Before making the call:
•SYNC provides about 10 seconds tocancel the call. If you fail to cancel thecall, SYNC attempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel."
If you do not cancel the call and SYNCmakes a successful call a pre-recordedmessage plays for the 911 operator. Theoccupants in your vehicle are able to talkwith the operator. Be prepared to provideyour name, phone number and locationimmediately because not all 911 systemsare capable of receiving this informationelectronically.
During an emergency call the systemtransmits vehicle data to the emergencyservice.
EMERGENCY CALL
REQUIREMENTS
WARNING: Do not wait for 911Assist to make an emergency call if youcan do it yourself. Dial emergencyservices immediately to avoid delayedresponse time which could increase therisk of serious injury or death after acrash. If you do not hear 911 Assist withinfive seconds of the crash, the system orphone may be damaged ornon-functional.
WARNING: Always place yourphone in a secure location in your vehicleso it does not become a projectile or getdamaged in a crash. Failure to do so maycause serious injury to someone ordamage the phone which could prevent911 Assist from working properly.
WARNING: Unless the 911 Assistsetting is set on before a crash, thesystem will not dial for help which coulddelay response time, potentiallyincreasing the risk of serious injury ordeath after a crash.
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth® enabled and compatiblecell phone to SYNC.
•A connected Bluetooth® enabledphone must have the ability to makeand maintain an outgoing call at thetime of the incident.
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CHECKING THE WIPER
BLADES
Run the tip of your fingers over the edge ofthe blade to check for roughness.
REPLACING THE FRONT
WIPER BLADES
Make sure your vehicle is off beforebeginning this procedure.
Note:Do not manually move the wiperarms. To place the wiper arms in a serviceposition, switch your vehicle on in accessorymode, switch on the wipers and switch yourvehicle off when the wipers are at theirhighest position.
1.Lift the wiper arm and then press thewiper blade locking button.
Note:Do not hold the wiper blade to lift thewiper arm.
2.Remove the wiper blade.
Note:Make sure that the wiper arm doesnot spring back against the glass when thewiper blade is not attached.
3.To install, reverse the removalprocedure.
Note:Make sure that the wiper blade locksinto place.
REPLACING THE REAR WIPER
BLADES
1.Lift the wiper arm.
Note:Do not hold the wiper blade to lift thewiper arm.
2.Remove the wiper blade.
Note:Make sure that the wiper arm doesnot spring back against the glass when thewiper blade is not attached.
3.To install, reverse the removalprocedure.
Note:Make sure that the wiper blade locksinto place.
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OVERRIDING AUTOMATIC HIGHBEAM CONTROLPush the lever away from you to switchthe high beams on.
Push the lever away from you again toswitch the high beams off.
Push the lever away from you for a thirdtime to switch automatic high beamcontrol back on.
AUTOMATIC HIGH BEAM CONTROL – TROUBLESHOOTING
AUTOMATIC HIGH BEAM CONTROL – INFORMATION MESSAGES
DescriptionMessage
The camera has reduced visibility. Clean the windshield. Ifthe message continues to appear, have your vehicle checkedas soon as possible.
Front Camera Low Visib-ility Clean Screen
The camera has malfunctioned. Wait a short period of timefor the camera to cool down. If the message continues toappear, have your vehicle checked as soon as possible.
Front Camera Tempor-arily Not Available
The camera has malfunctioned. Have your vehicle checkedas soon as possible.Front Camera Malfunc-tion Service Required
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at 80% displays followed by the time at100%. You can modify your vehicle chargesettings on the information andentertainment display. See Setting theCharging Schedule and Preferences(page 184).
Charge Required to Reach Destination
When the navigation system has an activeroute, the instrument cluster displays thecharge level required in order to reach yourdestination and the time when that chargelevel is available.
WHAT ARE THE INSTRUMENT
CLUSTER WARNING LAMPS
Warning lamps alert you to a vehiclecondition that could become serious.Some lamps illuminate when you startyour vehicle to make sure they work. If anylamps remain on after starting your vehicle,refer to the respective system warninglamp for further information.
INSTRUMENT CLUSTER
WARNING LAMPS
12V Battery
Illuminates when your vehicle isfirst switched on to show it isproperly functioning.
If it illuminates when the motor is running,this indicates your vehicle requires service.Have your vehicle checked as soon aspossible.
Driving when this warning lamp is on drainsthe 12V battery. If you must drive with thislight on, turn off all accessories.
Anti-Lock Brake System
If it illuminates when you aredriving, this indicates the systemrequires service. Your vehiclecontinues to have normal braking withoutthe anti-lock brake system function. Haveyour vehicle checked as soon as possible.
Brake System
Illuminates when you apply theparking brake and your vehicle ison. If it illuminates when yourvehicle is moving, make sure theparking brake is released. If theparking brake is released, thisindicates low brake fluid level or the brakesystem requires service. Have your vehiclechecked as soon as possible.
Note:Lamps may vary depending on region.
Door Ajar
Illuminates when your vehicle ison and any door is open.
Electric Parking Brake
Illuminates or flashes yellowwhen the electric parking brakerequires service.
Electric Motor CoolantTemperature
If it illuminates, safely stop yourvehicle and switch your vehicleoff.
Fasten Seatbelt
Illuminates and a tone soundsuntil you fasten the seatbelts.
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High Voltage Battery
Illuminates blue under normalconditions. If it illuminatesamber, the battery is low oncharge. If it illuminates red, the battery isdepleted.
Hood Ajar
Illuminates when your vehicle ison and the hood is notcompletely closed.
Icy Road Conditions
WARNING: Even if the temperaturerises to above 39°F (4°C) there is noguarantee that the road is free of hazardscaused by inclement weather.
Illuminates when the outside airtemperature falls below 39°F(4°C).
Liftgate Ajar
Illuminates when your vehicle ison and the rear luggagecompartment is not completelyclosed.
Limited Performance
Illuminates if your vehicle haslimited performance due to acold or hot battery. Drive withcaution. Keep your vehicle connected toa charging system when not in use tomaintain battery temperature.
Low Tire Pressure
Illuminates when your tirepressure is low. If illuminated,check your tire pressure as soonas possible. If it begins to flash at any time,have the system checked as soon aspossible.
Low Washer Fluid Level
Illuminates when the washerfluid is low.
Powertrain Malfunction
Illuminates when the powertrainrequires service. Have thesystem checked as soon aspossible.
Stop Safely
Illuminates if an electricalcomponent requires service or afailure that causes your vehicleto shut down or enter into a limitedoperating mode.
Vehicle Plugged In
Illuminates when your vehicle isplugged in.
WHAT ARE THE INSTRUMENT
CLUSTER INDICATORS
Indicators notify you of various featuresthat are active on your vehicle.
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