2023 FORD MUSTANG MACH E service

The lane keeping aid warning lamp or redlane marking in your instrument clusterdisplay indicate blind spot assist activation.In addition, the blind spot information
system alert indicator flashes on theexterior mirror on the same side as thedetection. See Blind Spot InformationSystem (page 271).
LANE KEEPING SYSTEM – TROUBLESHOOTING
LANE KEEPING SYSTEM – INFORMATION MESSAGES
ActionMessage
The system has malfunctioned. Have yourvehicle checked as soon as possible.Lane Keeping Sys. Malfunction ServiceRequired
The system has detected a condition thathas caused the system to be temporarilyunavailable.
Front Camera Temporarily Not Available
The system has detected a condition thatrequires you to clean the windshield in orderfor it to operate properly.
Front Camera Low Visibility Clean Screen
The system has malfunctioned. Have yourvehicle checked as soon as possible.Front Camera Malfunction Service Required
The system requests that you keep yourhands on the steering wheel.Keep Hands on Steering Wheel
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Intersection Assist
The pre-collision assist system mayoperate in a scenario where you are turningacross an oncoming vehicle's path.Detection of vehicles driving in anoncoming direction is active if your vehicleis driving at speeds up to 50 mph(80 km/h).
SWITCHING PRE-COLLISION
ASSIST ON AND OFF
You cannot switch the system off.
Adjusting the Pre-Collision AssistSettings
You can adjust the following settings byusing the controls in the pre-collision assistmenu:
•Change alert and distance alertsensitivity to one of three possiblesettings.
•Switch distance indication and alert onor off.
•If required, switch automaticemergency braking on or off.
•If required, switch evasive steeringassist on or off.
Note:Automatic emergency braking andevasive steering automatically turns onevery time you switch the ignition on.
Note:If you switch automatic emergencybraking off, evasive steering assist switchesoff.
LOCATING THE PRE-
COLLISION ASSIST SENSORS
Camera.1.
Radar sensor.2.
If a message regarding a blocked sensoror camera appears in the informationdisplay, something is obstructing the radarsignals or camera images. The radar sensoris behind the fascia cover in the center ofthe lower grille. With a blocked sensor orcamera, the system may not function, orperformance may reduce. SeePre-Collision Assist – InformationMessages (page 283).
Note:Proper system operation requires aclear view of the road by the camera. Repairany windshield damage in the area of thecamera's field of view.
Note:If something hits the front end of yourvehicle or damage occurs and your vehiclehas a radar sensor, the radar sensing zonecould change. This could cause missed orfalse vehicle detections. Have your vehicleserviced to have the radar checked forproper coverage and operation.
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PRE-COLLISION ASSIST –FREQUENTLY ASKED QUESTIONS
Camera Troubleshooting
The windshield in front of the camerais dirty or obstructed.
Clean the outside of the windshield infront of the camera.
The windshield in front of the camerais clean, but the message remains inthe instrument cluster display.
Wait a short time. It could take severalminutes for the camera to detect thatthere is no obstruction.
Radar Troubleshooting
The surface of the radar in the grille isdirty or obstructed.
Clean the grille surface in front of theradar or remove the object causing theobstruction.
The surface of the radar in the grille isclean, but the message remains in theinstrument cluster display.
Wait a short time. It could take severalminutes for the radar to detect thatthere is no obstruction.
Heavy rain, spray or fog is interferingwith the radar signals.
The pre-collision assist system istemporarily disabled. Pre-collisionassist reactivates a short time afterthe weather conditions improve.
Swirling water or snow or ice on thesurface of the road is interfering withthe radar signals.
The pre-collision assist system istemporarily disabled. Pre-collisionassist reactivates a short time afterthe weather conditions improve.
Radar is out of alignment due to a frontend impact.
Have your vehicle serviced to have theradar checked for proper coverage andoperation.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
If you have a vehicle concern, Ford MotorCompany offers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period supplied withyour vehicle.
Roadside Assistance covers:
•A flat tire change with a good spare —except for vehicles supplied with a tireinflation kit.
•12 V battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•In the event your vehicle's high-voltagebattery does not have enough powerto move, you can choose where youwould like your vehicle towed (withina 35 mi (56 km) radius):
•EV Certified Ford or Lincoln Dealer.
•Nearest public charger.
•Your home residence.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe Owner's Manual kit.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistanceon your own, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
Vehicles Sold in Canada: GettingRoadside Assistance
If you have a vehicle concern, Ford MotorCompany of Canada, Limited offers acomplimentary roadside assistanceprogram. This program is eligible withinCanada or the continental United States.
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The service is available 24 hours a day,seven days a week.
This program is separate from the NewVehicle Limited Warranty, but the coverageis concurrent with the powertrain coverageperiod of your vehicle. Canadian roadsidecoverage and benefits may differ from theU.S. coverage.
If you require more information, please callus in Canada at 1-800-665-2006, or visitour website at www.ford.ca.
SWITCHING THE HAZARD
FLASHERS ON AND OFF
The hazard flashers operate with thepower on or off. The battery loses chargeand may have insufficient power to restartyour vehicle.
The hazard flasher button is onthe center console. Press thebutton to turn on the hazardflashers if your vehicle is creating a safetyhazard for other road users.
When you switch the hazard flashers on,all front and rear direction indicators flash.
Press the button again to switch them off.
JUMP STARTING THE VEHICLE
JUMP STARTING PRECAUTIONS
WARNING: Connect batteries withonly the same nominal voltage.
WARNING: Use only adequatelysized cables with insulated clamps.
Note:This procedure is only for the 12 voltunder hood battery.
Note:Your vehicle has a 12 volt battery thatis easily accessible under the hood. The 12volt battery controls the switches andcontacts that engage the high voltagebattery. Do not jump start the high voltagebattery using a standard 12 volt battery. Towyour vehicle to an authorized dealer if thehigh voltage battery does not accept aregular charge.
Note:Do not attempt to push start yourvehicle. You could cause transmissiondamage.
Note:Do not disconnect the 12 volt batteryfrom your vehicle electrical system.
PREPARING THE VEHICLE
Opening the Front LuggageCompartment With No VehiclePower
If the vehicle has no power, you will beunable to open the front luggagecompartment. To open the front luggagecompartment follow the steps below:
1.Use an external power supply such asa 12 volt jump box.
2.Remove the cover at the front of yourvehicle below the headlight. Pressfirmly on the top right of the coversedge, then pull the raised section onthe bottom left toward you.
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TRANSPORTING THE VEHICLE
If you need to have your vehicle towed,contact a professional towing service oryour roadside assistance service provider.
We recommend the use of a wheel lift anddollies or flatbed equipment to tow yourvehicle. Do not tow with a slingbelt. We donot approve a slingbelt towing procedure.Vehicle damage may occur if towedincorrectly, or by any other means.
Your manufacturer produces a towingmanual for all authorized tow truckoperators. Have your tow truck operatorrefer to this manual for proper hook-upand towing procedures.
Towing your vehicle requires that allwheels be off the ground. This preventsdamage to the mechanical systems andvehicle.
When using wheel lift equipment to towthe vehicle from the front, place the rearwheels on a tow dolly.
When using wheel lift equipment to towthe vehicle from the rear, place the frontwheels on a tow dolly.
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MAINTENANCE PRECAUTIONS
Have your vehicle serviced regularly to helpmaintain its roadworthiness and resalevalue. There is a large network ofauthorized dealers that are there to helpyou with their professional servicingexpertise. We believe that their speciallytrained technicians are best qualified toservice your vehicle properly and expertly.They are supported by a wide range ofhighly specialized tools developedspecifically for servicing your vehicle.
If your vehicle requires professional service,an authorized dealer can provide thenecessary parts and service. Check yourwarranty information to find out whichparts and services are covered.
Use only recommended fluids and serviceparts conforming to specifications. SeeCapacities and Specifications (page366).
OPENING AND CLOSING THE
HOOD
See Opening the Frunk from Inside YourVehicle (page 296).
UNDER HOOD OVERVIEW
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Note:If prediluted coolant is not available,use the approved concentrated coolantdiluting it to 50/50 with distilled water. SeeCooling System Capacity andSpecification (page 366). Using water thathas not been deionized could contribute todeposit formation, corrosion and pluggingof the small cooling system passageways.
Note:Coolants marketed for all makes andmodels might not meet our specificationsand could cause damage to the coolingsystem. Resulting component damagecould void the vehicle warranty.
If the coolant level is at or below theminimum mark, add prediluted coolantimmediately.
To top up the coolant level do thefollowing:
1.Unscrew the cap slowly. Any pressureescapes as you unscrew the cap.
2.Add prediluted coolant approved tothe correct specification. See CoolingSystem Capacity and Specification(page 366).
3.Add enough prediluted coolant toreach the correct level.
4.Replace the coolant reservoir cap. Turnthe cap clockwise until it contacts thehard stop.
5.Check the coolant level in the coolantreservoir the next few times you driveyour vehicle. If necessary, add enoughprediluted coolant to bring the coolantlevel to the correct level.
If you have to add more than 1.1 qt (1 L) ofcoolant per month, have your vehiclechecked as soon as possible. Operatingyour vehicle with a low level of coolant canresult in overheating and possible electricmotor damage.
In case of emergency, you can add a largeamount of water without coolant in orderto reach a vehicle service location. In thisinstance, have qualified personnel do thefollowing as soon as possible:
1.Drain the cooling system.
2.Chemically clean the coolant system.
3.Refill with coolant.
Water alone, without coolant, can causedamage from corrosion, overheating orfreezing.
Do not use the following as a coolantsubstitute:
•Alcohol.
•Methanol.
•Brine.
•Any coolant mixed with alcohol ormethanol antifreeze.
Alcohol and other liquids can causedamage from overheating or freezing.
Do not add extra inhibitors or additives tothe coolant. These can be harmful andcompromise the corrosion protection ofthe coolant.
Recycled Coolant
We do not recommend the use of recycledcoolant, as an approved recycling processis not yet available.
Dispose of used coolant in an appropriatemanner. Follow your community'sregulations and standards for recycling anddisposing of automotive fluids.
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