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CLEANING PRODUCTS
Materials
For best results, use the following products
or products of equivalent quality:
For additional information and assistance,
we recommend that you contact an
authorized dealer. Specification
Name
Motorcraft® Bug and Tar Remover, ZC-42 (U.S. & Canada) ESR-M5B194-B
Motorcraft® Custom Bright Metal Cleaner, ZC-15 (U.S. & Canada)
ESR-M14P4-A
Motorcraft® Detail Wash, ZC-3-A (U.S. & Canada)
ESR-M14P3-A
Motorcraft® Engine Shampoo and Degreaser, ZC-20 (U.S.)
Motorcraft® Engine Shampoo, CXC-66-A (Canada)
Motorcraft® Premium Leather and Vinyl Cleaner, ZC-56 (U.S. & Canada)
Motorcraft® Multi-Purpose Cleaner, CXC-101 (Canada)
WSS-M14P19-A
Motorcraft® Premium Windshield Wash Concentrate with Bitterant, ZC-32-B2 (U.S.)
WSS-M14P19-A
Motorcraft® Premium Quality Windshield Washer Fluid, CXC-37-F/M (Canada)
Motorcraft® Professional Strength Carpet & Upholstery Cleaner, ZC-54 (U.S. & Canada)
ESR-M14P5-A
Motorcraft® Premium Glass Cleaner, CXC-100 (Canada)
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Specification
Name
Motorcraft® Spot and Stain Remover, ZC-14 (U.S.) ESR-M14P5-A
Motorcraft® Ultra-Clear Spray Glass Cleaner, ZC-23 (U.S.)
Motorcraft® Wheel and Tire Cleaner, ZC-37-A (U.S. & Canada)
CLEANING THE EXTERIOR
CLEANING THE EXTERIOR
PRECAUTIONS
Immediately remove fuel spillages, additive
residuals, bird droppings, insect deposits
and road tar. These may cause damage to
your vehicle ’s paintwork or trim over time.
Remove any exterior accessories, for
example antennas, before entering a car
wash. CLEANING HEADLAMPS AND REAR
LAMPS
We recommend that you only use cold or
lukewarm water containing car shampoo to
clean the headlamps and the rear lamps.
Do not scrape the lamps.
Do not wipe lamps when they are dry.
CLEANING WINDOWS AND WIPER
BLADES
To clean the windshield and wiper blades:
•
Clean the windshield with a non-abrasive
glass cleaner. Note:
When cleaning the interior of the
windshield, avoid getting any glass cleaner
on the instrument panel or door panels. Wipe
any glass cleaner off these surfaces
immediately.
• Clean the wiper blades with washer fluid
or water applied with a soft sponge or
cloth.
Note: Do not use razor blades or other
sharp objects to clean or remove decals from
the inside of the heated rear window. This
can cause damage not covered by the
vehicle Warranty.
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CLEANING CHROME, ALUMINIUM OR
STAINLESS STEEL
We recommend that you only use a car
shampoo, a soft cloth and water on bumpers
and other chrome, aluminium or stainless
steel parts.
Note:
For additional information and
assistance, we recommend that you contact
an authorized dealer.
Note: Rinse the area well after cleaning.
Note: Do not use abrasive materials, for
example steel wool or plastic pads, as they
can scratch these surfaces.
Note: Do not use chrome cleaner, metal
cleaner or polish on wheels or wheel covers.
CLEANING WHEELS
Only use a recommended wheel and tire
cleaner to clean the wheels weekly. For
additional information and assistance, we
recommend that you contact an authorized
dealer. 1.
Use a sponge to remove heavy deposits
of dirt and brake dust.
2. Rinse well after cleaning.
Note: Do not apply a cleaning chemical to
warm or hot wheel rims and covers.
If you intend on parking your vehicle for an
extended period after cleaning the wheels
with a wheel cleaner, drive your vehicle for
a few minutes before parking your vehicle.
This reduces the risk of corrosion of the
brake discs, brake pads and linings.
Do not clean the wheels when they are hot.
Note: Some car washes could damage
wheel rims and covers.
Note: Using non-recommended cleaners,
harsh cleaning products, chrome wheel
cleaners or abrasive materials could
damage wheel rims and covers.
CLEANING THE ENGINE
COMPARTMENT
Use a vacuum cleaner to remove debris from
the screen area below windshield. Note:
If you are not familiar with the parts
around the engine do not wash the engine
compartment. Avoid frequent engine
washes.
When washing the engine compartment:
• Never wash or rinse the engine while it
is hot or running.
• Never wash or rinse any ignition coil,
spark plug wire or spark plug well.
• Cover the battery, power distribution box,
and air filter assembly to prevent water
damage.
Note: If your vehicle has an engine cover
remove the cover before application of
shampoo and degreaser.
• Spray an approved engine shampoo and
degreaser on all parts that require
cleaning and rinse with water.
CLEANING STRIPES OR GRAPHICS
It is recommended to wash your vehicle by
hand however, pressure washing may be
used under the following conditions:
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•
Use a spray with a 40° wide spray angle
pattern.
• Keep the nozzle at a 12 in (305 mm)
distance and 90° angle to your vehicle's
surface.
• Do not use water pressure higher than
2,000 psi (14,000 kPa)
.
• Do not use water hotter than 179°F (82°C).
Note: Holding the pressure washer nozzle
at an angle to the vehicle's surface may
damage graphics and cause the edges to
peel away from the vehicle's surface.
CLEANING CAMERA LENSES AND
SENSORS
We recommend that you only use lukewarm
or cold water and a soft cloth to clean the
camera lens and sensors.
Note: Do not pressure wash camera lens
and sensors. CLEANING THE UNDERBODY
Flush the complete underside of your vehicle
frequently. Keep body and door drain holes
free from packed dirt.
Rear suspension components may require
regular cleaning with a power washer or a
thorough rinse with a strong stream of water
if the vehicle is operated in dusty or muddy
environments. Rear leaf springs or other
suspension components may emit squeaking
or popping noises while operating the
vehicle if particles, such as dirt, rocks, or
other debris, are present in the components.
CLEANING THE INTERIOR
CLEANING THE INSTRUMENT PANEL
WARNING:
Do not use chemical
solvents or strong detergents when
cleaning the steering wheel or instrument
panel to avoid contamination of the airbag
system. We recommend that you only clean the
instrument panel and cluster lens with a
damp soft cloth. Dry the area with a clean,
soft cloth.
For additional information and assistance,
we recommend that you contact an
authorized dealer.
Note:
Avoid cleaners or polishes that
increase the gloss of the upper portion of
the instrument panel. The dull finish in this
area helps protect you from undesirable
windshield reflection.
CLEANING PLASTIC
We recommend that you only use a mild
soap and water solution on a soft cloth. Dry
the area with a clean, soft cloth.
CLEANING DISPLAYS AND SCREENS
We recommend that you only use a
microfiber cloth in a circular motion to clean
off the fingerprint or dust.
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If dirt or fingerprints are still on the screen,
apply a small amount of alcohol to the cloth
and try to clean it again.
Note:
Do not pour or spray alcohol onto the
touchscreen.
Note: Do not use detergent or any type of
solvent to clean the touchscreen.
CLEANING LEATHER AND VINYL
We recommend that you only clean the
leather and vinyl surfaces in the following
way:
1. Remove dust and loose dirt with a vacuum cleaner.
2. Wipe the surface with a soft, damp cloth
and a mild soap and water solution. Dry
the area with a clean, soft cloth.
3. Make sure the leather is dry, then apply a small amount of conditioner to a clean,
dry cloth. 4.
Rub the conditioner into the leather until
it disappears. Allow the conditioner to
dry, then repeat the process for the entire
interior. If a film appears, wipe it off with
a dry, clean cloth.
5. For additional information and assistance,
we recommend that you contact an
authorized dealer.
CLEANING FABRIC SEATS AND
HEADLINERS WARNING: On vehicles equipped
with seat-mounted airbags, do not use
chemical solvents or strong detergents.
Such products could contaminate the side
airbag system and affect performance of
the side airbag in a crash.
We recommend that you only clean the fabric
seats and headliners in the following way:
1. Remove dust and loose dirt with a vacuum cleaner. 2.
Wipe the surface with a soft, damp cloth
and a mild soap and water solution. Dry
the area with a clean, soft cloth.
3. For additional information and assistance,
we recommend that you contact an
authorized dealer.
For heavy stains, spot clean the area. If a ring
forms on the fabric, clean the entire area
immediately, but do not oversaturate or the
ring could set.
CLEANING CARPETS AND FLOOR
MATS
We recommend that you only clean your
carpets in the following way:
1. Remove dust and loose dirt with a vacuum cleaner.
2. Wipe the surface with a soft, damp cloth
and a mild soap and water solution. Dry
the area with a clean, soft cloth.
3. For additional information and assistance,
we recommend that you contact an
authorized dealer.
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For heavy stains, spot clean the area. If a ring
forms on the fabric, clean the entire area
immediately, but do not oversaturate or the
ring could set.
We recommend that you only clean your
floor mats in the following way:
1. Remove dust and loose dirt with a
vacuum cleaner.
2. Wash rubber floor mats using mild soap and lukewarm or cold water.
3. Completely dry the floor mat before placing them back in your vehicle.
CLEANING SEATBELTS WARNING: Do not use cleaning
solvents, bleach or dye on the vehicle's
seatbelts, as these actions may weaken
the belt webbing.
1. Wipe the surface with a soft, damp cloth
and a mild soap and water solution. Dry
the area with a clean, soft cloth. CLEANING MOONROOF TRACKS
1. Remove debris from the tracks with a
vacuum cleaner.
2. Wipe the bulb seal and mating painted roof metal surface with a soft, damp cloth
and a mild soap and water solution.
Note: The moonroof rail tracks are greased
to maintain proper functionality. Do not wipe
off the grease.
REPAIRING MINOR PAINT
DAMAGE
Authorized dealers have touch-up paint to
match your vehicle ’s color. Your vehicle
color code is printed on a sticker on the front,
left-hand side door jamb. Take your color
code to your authorized dealer to make sure
you get the correct color.
Before repairing minor paint damage, use a
cleaner to remove particles such as bird
droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout. Read the instructions before using cleaning
products.
WAXING YOUR VEHICLE
Wax the high-gloss painted surface of your
prewashed vehicle once or twice a year.
We recommend that you only use an
approved quality wax that does not contain
abrasives. Follow the manufacturer's
instructions to apply and remove the wax.
For additional information and assistance,
we recommend that you contact an
authorized dealer.
When washing and waxing, park your vehicle
in a shaded area out of direct sunlight.
Note:
Avoid waxing unpainted or low-gloss
black colored parts, they discolor over time.
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PREPARING YOUR VEHICLE FOR
STORAGE
If you plan on storing your vehicle for 30
days or more, the following maintenance
recommendations ensures your vehicle stays
in good operating condition.
Under various conditions, long-term storage
may lead to degraded engine performance
or failure unless you use specific precautions
to preserve your vehicle.
General
•
Store all vehicles in a dry, ventilated
place.
• If vehicles are stored outside, they
require regular maintenance to protect
against rust and weather damage.
• Make sure all linkages, cables, levers and
pins under your vehicle are covered with
grease to prevent rust. •
Move vehicles at least 25 ft (7.5 m) every
15 days to lubricate working parts and
prevent corrosion.
• Fill the fuel tank with high-quality fuel
until the first automatic shutoff of the fuel
pump nozzle.
Engine
• Change the engine oil and filter prior to
storage because used engine oil contains
contaminants which may cause engine
damage.
• Start the engine every 15 days for a
minimum of 15 minutes. Run at fast idle
with the climate controls set to defrost
until the engine reaches normal
operating temperature.
• With your foot on the brake, shift through
all the gears while the engine is running. Body
•
Wash your vehicle thoroughly to remove
dirt, grease, oil, tar or mud from exterior
surfaces, rear-wheel housings and the
underside of front fenders.
• Periodically wash your vehicle if it is
stored in exposed locations.
• Touch-up exposed or primed metal to
prevent rust.
• Cover chrome and stainless steel parts
with a thick coat of auto wax to prevent
discoloration. Re-wax as necessary when
you wash your vehicle.
• Lubricate all hood, door and luggage
compartment hinges and latches with a
light grade oil.
• Cover interior trim to prevent fading.
• Keep all rubber parts free from oil and
solvents.
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Hybrid Battery Systems
We recommend the following actions for your
vehicle:
•
When storing your vehicle for greater
than 30 days the state of charge should
be approximately 50%. Additionally we
recommend disconnecting the 12V
battery which will reduce system loads
on the HV battery.
12 Volt Battery
• Check and recharge as necessary. Keep
connections clean.
Note: It is necessary to reset memory
features if you disconnect the battery cables.
Brakes
Make sure the brakes and parking brake
release fully.
Note: If you intend on parking your vehicle
for an extended period after cleaning the
wheels with a wheel cleaner, drive your
vehicle for a few minutes before doing so to
reduce the risk of increased corrosion of the
brake discs, brake pads and linings. Tires
•
Maintain recommended air pressure.
Note: If you intend on parking your vehicle
for an extended period after cleaning the
wheels with a wheel cleaner, drive your
vehicle for a few minutes before doing so.
This reduces the risk of corrosion of the
brake discs, brake pads and linings.
REMOVING YOUR VEHICLE FROM
STORAGE
When your vehicle is ready to come out of
storage, do the following:
• We recommend that you change the
engine oil before you use your vehicle
again.
• Wash your vehicle to remove any dirt or
grease film build-up on window surfaces.
• Check windshield wipers for any
deterioration.
• Check under the hood for any foreign
material that may have collected during
storage such as mice or squirrel nests. •
Check the exhaust for any foreign
material that may have collected during
storage.
• Check tire pressures and set tire inflation
per the Tire Label.
• Check brake pedal operation. Drive your
vehicle 15 ft (4.5 m) back and forth to
remove rust build-up.
• Check fluid levels (including coolant, oil
and gas) to make sure there are no leaks,
and fluids are at recommended levels.
• If you remove the battery, clean the
battery cable ends and check for
damage.
Contact an authorized dealer if you have any
concerns or issues.
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