2021 MERCEDES-BENZ EQB SUV service

or
#
Say"Hello Mercedes". Ov
Ov
er
ervie
vie woft
woft he MBUX Int
he MBUX Int er
erior Assist
ior Assist ant
ant &
W
W ARNING
ARNING Risk of injur yfromt he cam-
era's lase rradiation
This product uses aclassi/cation 1laser sys-
te m. If theh ousing is opened or damaged,
laser radiation ma ydamag eyour retina. #
Do no topen theh ousing. #
Alwaysh avem aintenance workand
re pair scarried out byaq uali/ed special-
ist workshop. This device is
aclass 1laser product in accord-
ance wit hIEC 60825-1:2014 and DIN EN
60825-1:2014. The camer
aislocated in theo verhead control
panel.
If th ev ehiclei s/tted wit hthe MBUX Interior
Assistant, selected function softhe multimedia
system can be operated contact-free. The MBUX
Interior Assistant can di.e rentiat ebetwe en driver
and front passenger interactions and de tects spe-
ci/c hand positions (poses).
Syst
Syst em limits, displa em limits, displa ymessag
ym essag es and not
es and not es f
es for
or
r
r ecti/cation
ecti/cation
The system ma ybeimpaired or ma ynotfunction
in thef ollowing situations:
R The camer aintheove rhead control panel may
heat up due tooperating conditions. As a
re sult thec amer amayswitc ho.temporaril y,
particular lyduring longer periods of operation
and at high outside temp eratures.
Do no ttouc horc overthe came raand wait
until thec amer ahas cooled down and is avail-
able again. R
The camer aiscovered, dirty ,misted up or
scratched.
Wa it until thec amer ahas cooled down before
cleaning thec amer alens.
Clean theo utside of thec amer alens wit ha
dr yord ampc ottonc loth .Don otuse micro/-
br ec loth s. Do no not tre mo vethec ove rwhen
cleaning.
R Recognitio ncan be impaired byre0ective
clo thing, an adverse colour of clo thing or by
accessories, fore xamp le.
R Clothing being worn(hat, sha wl,s carf) ma ybe
limitin gthe de tection area of thec amera.
Ke ep thec amera's /eld of vision clear.
R The camer aisnotoperational.
Consult aMercedes-Benz service centre. MBUX multimedia system
257
257

The
following entries can be made, fore xamp le:
R Town, st reet,h ouse number
R Street,t own
R Postcode
R POInam eorP OIcategor y,e.g. Parking
R Contact name #
Select asear chresult in list 3. #
Calculat ethe route( /pag e269).
% Youc an /n dfurther information about desti-
nation entr y,e.g. 3worda ddresses, in the
Digital Owner's Manual.
Changing country
Changing country #
Select thec ountr yindicator in 1. #
Enter thec ountr yindicator. #
Select thec ountr yin3.
Using online sear ch
Using online sear ch
% Requirements: them edia displa yshows an
Interne tconnection in thes tatus line wit hthe
Q symbol. Destination ent
ryuses online map services. If the
on-boar dsear ch/nds no sui table destinations or
if yo uc hang ecountries, theo nline sear chisavail-
able.
Fo rthe destinatio nyou can enter an address, a
POI or athree-wor daddress. #
Enter thed estination in input line 2.
The sear chresult saredispla yed. #
Select thed estination in thel ist.
The de tailed vie wforther out eisd isplayed.
or #
Select countr yindicator 1. #
Select thep rovider fort he online service from
th ec ountries list. #
Enter thed estination in input line 2. #
Select thed estination in thel ist. Calculating
ar
Calculating arout out ew it
ew ithE lectr
hE lectr ic Int
ic Int ellig
elligence and
ence and
using se
using se ttingsf
ttingsfor r
or rout
outeguidance
eg uidance R
R
eq
eq uir
uir ements:
ements:
R The destination has been entered.
R The destination address is shown. R
F
For na
or na vig
vigation wit
ation wit hElectr
hE lectr ic Int
ic Int ellig
elligence:
ence:
- Mercedes me connect is available.
- Youh ave aMercedes me connect user
accoun tand thev ehicleisc onnected with
th ea ccount.
- The "Electric Intelligence Remo teand Navi-
ga tion Services "option is availabl eand
activated in theM ercedes me Portal.
- The scope includes the" Na vigatio nwith
Electric Intelligence" and "Displa yofcharg-
ing stations" services.
- The Electric Intelligence routeo ption is
switched on. MBUX multimedia system
269
269

Displa
Displa
ying additional inf
ying additional inf or
ormation in t
mation in t he camera
he camera
image
image #
Select Z. #
Select Advanced. #
Select Augmented Reality. #
Activate Street names andHouse numbers.
During routeg uidance, stree tnames and
house number sareshown in thec amera
image. Using map functions
Using map functions
Multimedia system:
4 © 5
Navigation
Se
Se tting t
tting t he map scale
he map scale #
T
Toz oom in:
oz oom in: tapt wice quickl ywitho ne /n ger
on them edia displa y. #
T
Toz oom out
oz oom out: :ta pw itht wo /nger sonthe
media displa y.
Mo
Mo ving t
ving t he map
he map #
Moveone /nger in an ydirection on the
to uchscreen. #
T
Tor
or ese
ese tt
tthe map t
he map t ot
othe curr
he curr ent v
ent vehicle posi-
ehicle posi-
tion:
tion: press \brie0y.
Selecting map or
Selecting map or ient
ientation
ation #
Tapr epeatedl yontheÄ compass symbol
on them ap.
The vie wchanges in thes equence 3D,2D
heading up to2D north up .
Switc
Switc hing mot
hing mot orwa
or wa yinf
yi nfor
or mation
mation on/o.
on/o. #
Select Z. #
Switch Motorway information on or o.. Usin
gser
Usin gservices
vices R
R
eq
eq uir
uir ements:
ements:
R Thereis an Interne tconnection.
R Mercedes me connect is available.
R Youh aves etup auser accoun tinthe
Mercedes me Portal.
R The vehicle is connected toau ser account
and youh ave accep tedt he conditions of use
fo rt he service. Fu
rther informatio ncan be found at :https://
www.mercedes.me
R The service is availabl eand has been activa-
te d.
R The following additional conditions appl yto
th eP arking service:
- The navigatio nservices option is available,
subscribed toand activated in the
Mercedes me Portal.
- The Parking service is within thes cope of
th eN avigatio nServices.
Multimedia system: 4 © 5
Navigation
Displa
Displa ying t
ying the
hetr
tra1c
a1c situatio nwit
situatio nwithL ive
hL ive Tr
Tra1c
a1c
Inf
Inf or
ormation
mation #
Select Z. #
Activate Traffic . #
Select Advanced. #
Select View. #
Select Map elements . MBUX multimedia system
271
271

#
Switc honTraffic incidents, Free-flowingtraf-
fic and Delay .
If tra1 cinformation has been received, then
tra1c incidents suc hasroadwor ks,road
bloc ks,local area reports (e.g. fog) and warn-
ing message saredispla yed.
The tra1c dela yisdisplayedf or thec urrent
ro ute. Tra1c dela yslasting one minut eorlon-
ge ra re ta keni ntoc onsideration.
Displa
Displa ying hazar
ying hazar dw
dwar
arnings wit
nings wit hCar
hC ar-t
-to-X
o-X -Commu-
-Commu-
nication
nication
If hazar dwarnings ar eavailabl ethese can be
shown as symbols on them ap. The display
depends on thes etting sfor the Traffic andTraf-
fic incidents options. #
Setthe options.
If Traffic is switched o. and Traffic incidents
is switched on, thes ymbols ar eshown on the
prospectiv eroute.
Displa
Displa ying w ying w eat
eather inf
her inf or
ormation and ot
mation and other map
her map
cont
cont ents
ents #
Select Z. #
Select Advanced. #
Select View. #
Select Mapelements. #
Scroll up and sho wthe ONLINE MAP CON-
TENTS categor y. #
Switc honas ervice, e.g. Weather.
Cur rent we ather informatio nisdisplaye don
th en avigation map, e.g. temp eratur eorcloud
co ver.
P
P ar
ar king ser
king ser vice
vice
* NO
NOTE
TEDamag etothevehicle due tonot
observing them aximum permitted head-
ro om clearance If
th ev ehicleh eight is greater than them axi-
mum permitted headroom clearance, ther oof
and other parts of thev ehiclem aybe dam-
aged. #
Obser vethes ignposted headroom clear-
ance. #
Ifth ev ehicleh eight is greater than the
permitted headroom clearance, do not
enter. #
Obser vethec hanged vehicle height with
add-o nroof equipment. *
N
NOOTE
TE Befor eselecting thep arking option The dat
aisbased on information provided by
th er espectiv eservice pr ovider.
Mercedes Benz accepts no liability fort he
accuracy of thei nformation pr ovided relating
to them ulti-s tore yc ar park/parkin garea. #
Alwa ys obser vethel ocal Information and
conditions. %
This service is no tavailabl eina ll countries. #
Select Zand activate Parking. #
Taponjin them ap. #
Select aparking option.
The map sho ws theparking options in the
vicinity.
The following information is displa yed( ifav ail-
able):
R Destinatio naddress, dis tance from cur rent
ve hicle position and ar riva ltime 272 272
MBUX multimedia system

R
Information on them ulti-s tore yc ar
park/ca rpark, fore xamp le:
- Opening times
- Parking charges
- Current occupancy
- Maximum parking time
- Maximum acces sheight
Maximum acces sheight
The maximum acces sheight sh ownby
th ep arking service does no treplace
th en eed foro bser vation of thea ctual
circumstances.
R Availabl epayment options (Mercedes pa y,
coins, bank no tes, cards)
R Details on parking tari.s
R Number of availabl eparking spaces
R Paymen tmethod (e.g. at thep arking
me ter)
R Services/facilities at thep arking option
R Telephone number #
Calculat ethe route( /pag e269). N
No
ot
tes on t
es on t he dashcam
he dashcam *
N
NOOTE
TE Befor eusing thed ashcam Yo
ua relegall yresponsible foro peration and
use of thed ashcam functions. The legal
re qu irements relating tooperation and use of
th ed ashcam can vary depending on thec oun-
tr yinw hichthe dashcam is operated. There-
fo re ,o bser vethel egal requ irements, in partic-
ular thed atap rotection regulations ,inyour
countr y.
Fo rthis reason, befor eusingthe dashcam
infor myourself about ther egulation de tails for
th er espectiv ecount ry.
This function is no tpermitted in all countries. #
Obser vethec ount ry-speci/c regula-
tions. Selecting
aUSB de
Selecting aUSB de vice f
vice forav ideo r
or av ideo r ecor
ecording with
ding with
t
t he dashcam
he dashcam R
R
eq
eq uir
uir ements:
ements:
R Atleast one USB device is connected wit hthe
multime dias ystem. Multimedia system:
4 © 5
Mercedes me &Apps
5 Dashcam #
Select theU SB device.
% When USB devices contain multiple partitions,
re corded vide o/les ar enotalw aysd ispl ayed
in ther ecording list.
Mercedes-Benz recommends that youu se
USB devices wit hone partition. S
S
t
tar
ar ting or st
ting or st opping video r
opping video r ecor
ecording wit
ding wit ht
hthe
he
dashcam
dashcam R
R
eq
eq uir
uir ements:
ements:
R AUSB device is connected wit hthe multime-
dia system .
R The vehicle is switched on. MBUX multimedi
asystem
273
273

Multimedia system:
4 © 5
Mercedes me &Apps
5 Dashcam #
If se veralU SB devices ar econnected wit hthe
multime dias ystem, select aUSB device
(/ page273). #
Select theIndividual recording orLoop
recording recording mode.
If Individua lrecording is selected and the
memor yisfullther ecording stops.
If Loop recording has been selecte d, several
shor tvideo /les ar erecorded. When them em-
or yl imit is reached, theo ldest video /le is
dele teda nd recording is continued automati-
call y. #
T Tost ost art
art::select Start recording.
The lengt hoftherecording is shown. The
Please do not remove the storage medium.
messag eappears. The vide o/le is stored on
th eU SB device. #
T Toe nd:
oe nd: select End recording . Ar
epor tmayappear in thef ollowing cases:
R Forthe Individual recording recording mode:
th em emor yisfull or ther ea reonl yaf ew
minutes recording time available. The video
re cording stops or will be stopped imminent ly.
Chang ethe USB device or dele teav ideo /le.
R Ifav ideo recording has star teda nd anational
border is de tected, theNational border
crossed. Please observe the countryspecific
regulations regarding video recording. mes-
sag eappears.
This function is no tavailabl eina ll countries.
R The camer aisnotfunctional, theCamera
unavailable messageappears.
Ha ve thec amer achec kedinaM ercedes-Benz
service centre. T T
elephone
elephone T
T
elephony
elephony N
No
ot
tes on t
es on t elephony
elephony &
W
WARNING
ARNING Risk of dist raction from operat-
ing integ ratedc ommunication equipment
while thev ehicleisinm otion
If yo uo perat ecommunication equipment inte-
gr ated in thev ehiclew hen driving ,you could
be distracted from thet ra1c situation. This
could also cause youtol ose control of the
ve hicle. #
Onlyoperat ethis equipment when the
tra1 csituation perm its. #
Ifyo uc anno tbes ureoft his, stop the
ve hicle whils tpaying attention toroad
and tra1c conditions and operat ethe
equipment wit hthe vehicle stationar y.274
274
MBUX multimedia system

The
following cases can lead tothec all being dis-
connected while thev ehicleisinm otion:
R Yous witc hintoat ransmission/reception sta-
tion, in whic hnocommunication channel is
free.
R The SIM car dused is no tcompatible wit hthe
networ kavailable
R Am obilephon ewith" Twincard" is log gedi nto
th en etwo rkwit hthe second SIM car datthe
same time
The multimedi asystems upports calls in HD
Vo ice ®
fori mp rove ds peec hquality .Arequire-
ment fort his is that them obile phone and the
mobile phone networ kprovider of thep erson you
ar ec alling suppor tHDVoice®
.
Depending on theq uality of thec onnection, the
vo ice qualit ym ay0uctuate.
Fu rther informatio ncan be obtaine dfroma
Mercedes-Ben zservice cent reor at: https://
www.mercedes-benz.com/connect 276
276
MBUX multimedia system

R
Twom obile phones ar econnected wit hthe
multime dias ystemv ia Blue tooth ®
(tw op hone
mode).
- Youc an use all thef unction softhe multi-
medi asystemw itht he mobile phon einthe
fo re ground.
- Youc an receiv eincoming calls and mes-
sages wit hthe mobile phon einthe bac k-
gr ound.
Yo uc an inter chang ethe mobile phon ein
th ef oreg round and backg round.
Connecting amobile phone
Connecting amobile phone
R
R eq
eq uir
uir ements:
ements:
R Blue tooth ®
is activated on them obile phone
(see them anufacturer's operating inst ruc-
tions).
R Bluetoo th®
is activated on them ultimedia sys-
te m. Multimedia system:
4 © 5
Phone
Searc
Searc hing f
hing foram obile phone
or am obile phone #
Select í. #
Select Connect new device.
Connecting amobile phone
Connecting amobile phone
Au thorisation follo ws using secur esimple pairing. #
Select amobile phone.
Ac ode is displa yedint he multimedia system
and on them obile phone. #
If bo thcodes match, con/r mthe code on the
mobile phone.
F
F unctions in t
unctions in t he t
he telephon
elephon ymenu
ym enu
In thet elephon ymenu youh ave thef ollowing
functions ,for example:
R Makin gcalls, e.g.:
- R Accep tac all
- k End call
- i Create conferen. call
- Acceptin gorrejectin gawaitingcall R
Managing contacts, e.g.:
- Downloading mobile phone contacts
- Managing thef ormat of acontact's name
- Savin gacontact as afavourite
R Receiving and sending messages, e.g.:
- Using ther ead-aloud function
- Dictating anew message Mer
Mer
cedes me app
cedes me app Mer
Mer
cedes me calls
cedes me calls Makin
gacall via t
Makin gacall via t heov
he overerhead contr
head contr ol panel
ol panel
% Mercedes me calls ar enotpossible in every
countr y.Find out at aMercedes-Benz service
centr eifthese function sareavailabl einy our
countr y. 278
278
MBUX multimedia system