2021 MERCEDES-BENZ EQB SUV towing

Mir
rors ........................................................ 148 Climat
Climat
econtr
ec ontrol ol........................................... 151 151
Overvie wofclimatecontrol systems ............ 151
Operating thec limat econtrol system .......... 152 Dr
Dr
iving and par
iving and par king
king..................................... 157 157
Driving ........................................................1 57
DY NAMI CSELEC Tswitch. .......................... .167
Tr ansmission ............................................... 169
Fu nctio noft he 4MATIC .... ...........................1 71
Charging theh igh-voltag ebatter y................1 71
Pa rking .......................................................1 90
Driving and driving saf etys ystems ............... 196
Ve hicle towing instructions .......................... 244 Ins
Ins
tr
trumen tdispla
umen tdispla yand on-boar
ya nd on-boar dcom-
dc om-
put
put er
er........................................................... 246 246
No tesont he inst rument displa yand on-
boar dcomputer .......................................... 246
Overvie wofinstrument displa y.................... 247
Overvie wofbuttons on thes teering wheel ... 248
Operating theo n-boar dcomputer ................2 48Overvie
wofdisplayson thei nst rument
displa y........................................................ 249
Head-u pdispla y.......................................... 250 MBUX multimedia syst
MBUX multimedia syst
em
em........................... .252
252
Overvie wand operation ............................... 252
System settings .......................................... 261
Driv esystems ettings .................................. 265
Na vigatio n.................................................. .266
Te lephone ................................................... 274
Mercedes me app ....................................... 278
Mercedes-Benz emer gency call system ....... 287
Ra dio &m edia ............................................ .294
Sound settings ............................................ 299 Maint Maint
enance and care
enance and care ................................. 300 300
ASS YSTP LUSs ervice inter vald ispla y.......... 300
Engine compartment ................................... 301
Cleaning and car e....................................... 305 Br Br
eakdo
eakdo wn assist
wn assist ance
ance................................. 313 313
Emer gency .................................................. 313
Fla ttyre. ..................................................... 315 Batter
y(vehicle ).......................................... 322
To w- starting or towing away....................... .324
Electrical fuses ............................................ 329 Wheels and tyr
Wheels and tyr
es
es........................................ .333
333
No tesonn oise or unusual handling char-
acteristics ................................................... 333
No tesonr egular lyinspectin gwheel sand
tyres .......................................................... .333
No tesons nowc hains ................................. 333
Ty re pressur e.............................................. 334
Wheel chang e............................................. 337
Emer gency spa rewheel .............................. .346 T T
ec
ec hnical data
hnical data ............................................. 348 348
No tesont echnical dat a.............................. 348
On-boar delectronic s................................... 348
Re gula tory radio identi/cation and no tes. .... 350
Ve hicle identi/cation plate, VIN and
engine number overview. ............................. 350
Operating 0uids ...........................................3 52
Ve hicle dat a................................................ 355 Con
tents
3
3

1
B-pilla rwith:
QR code fora ccessing ther escue card →
38
2 Safetyv ests →
313
3 Fire extinguisher →
315
4 ; me button →
278
G SOS button →
278
5 £ Hazardwarnin glight system →
141
6 Tochecka nd topupo perating 0uids →
352
7 Tooperat ethe high-voltag edisconnect device →
157 8
Towing away →
324
9 Flat tyre →
315
A Socket0 ap with:
information labe lontyrep ressure →
335
QR cod efor accessing ther escue card →
38
B Towing away →
324
C TIREFIT kit →
317
D Warning triangle →
313
E Firs t-aid kit (soT sided) →
314 At
ag lance –Emer gencie sand breakdowns
19
19

de
tected bythes ystem. The maximum permissi-
ble speed applying toav ehiclew ithat railer is not
de tected bythes ystem.
Ad just thes peed in these situations. &
W
WARNING
ARNING Risk of accident due toActive
Speed Limit Assist ada pting thev ehicle's
speed
The spee dadop tedbyA ctiveSpeed Limit
Assist ma ybetoo high or incor rect in some
individual cases, suc has:
R at speed limit sbelo w2 0km/h
R inwe tconditions or in fog
R when towing atrailer #
Ensur ethat thed rive ns peed complies
wit htra1c regulations. #
Adjust thed riving speed tosuit cur rent
tra1c and weather conditions. F F
unction of r
unction of r out
oute-based speed adapt
e-based speed adapt ation
ation
When ActiveD istance Assist DISTRONI Cisactiva-
te d, thev ehicles peed will be adap teda ccordingly
to ther out eevents ahead. Depending on thed rive prog
rams elected, thev ehiclen egotiates aroute
ev ent ahead in an economical, comfor table or
dynamic manner .When ther out eevent has been
passed, thev ehiclea ccelerates again tothe
stored speed. Th esetdistance tothev ehiclein
front ,vehicles de tected ahead and speed restric-
tion sahead aret aken in toaccount.
Yo uc an activat eand deactivat eroute-based
speed adap tation in them ultimedia system
(/ page213).
The following routee vents are take ni ntoa ccount:
R Bends
R T-junctions, roundabouts and toll stations
R Turnsa nd exits
R Tra1c jams ahead (onl ywithL iveT ra1c Infor-
matio n)
% When thet oll station is reached, ActiveD is-
ta nce Assist DISTRONIC ado ptst he spee das
th es tore ds peed.
Also, thes peed is reduced if thet urns ignal indi-
cator tochang elane siss witched on and one of
th ef ollowing situation sisdetected:
R Turning o. at junctions R
Driving on slowing-down lanes
R Driving on lanes adjacent toslowing-down
lanes
The driver is responsible forc hoosing ther ight
speed and observing other road users. This
applies in particular tojunctions, roundabouts and
tra1c lights, as route-based speed adap tation
does no tbrake thev ehicletoa standstill.
When routeg uidance is active, the/ rsts peed
adjustmen tiscarried out automaticall y.Ifth et urn
signal indicator is switched on, thes elected route
is con/rmed and fur ther speed adjustmen tisacti-
va ted.
Speed adap tation is cancelled in thef ollowing
cases:
R Ifth et urns ignal indicator is switched o.
befor ethe routee vent.
R Ifth ed rive rd epresses thea ccelerator or
brak epedal during thep rocess.
Syst
Syst em limits em limits
Ro ute-based speed adap tation does no ttak er ight
of wa yregulation sintoa ccount. The driver is 212
212
Driving and parking

mals or object
setc. ar einthe manoeuvring
ra nge.
Ar isk of collision ma yoccur in thef ollowing situa-
tions, fore xamp le:
R Ifth ea ccelerator and brak epedals ar einter-
ch anged.
R If an inco rrect transmission position is
engaged.
Driv eAwayA ssist is activ eunde rthe following
conditions:
R IfPa rking Assist PARKTRONIC is activated.
R Ifyo us hiT thet ransmission position tok or
h when thev ehicleiss tationar y.
R Ifth ed etected obstacle is less than appr ox.
1.0 maway.
R Ifth em anoeuvring assistance function is acti-
va tedint he multimedia system.
Syst
Syst em limits
em limits
The per form ance of Driv eAwayA ssist is limited
on inclines.
% Also obser vethes ysteml imits of Parking
Assist PARKTRONIC (/ page235). F
F
unction of Cr
unction of Cr oss
ossTr
Tra1c
a1c Alert
Alert
% Cross Tra1c Ale rtis onl yavailabl efor vehicles
wit hB lind Spo tAssis torA ctiveBlind Spot
Assist.
Cross Tra1c Ale rtcan warndriver sofanycross-
ing tra1c when reve rsing and manoeuvring out of
ap arking space.T heradar sensor sinthe bumper
also moni tort he area adjacent tothev ehicle. If a
critical situationi sdetected, theL symbol
appear sinthe medi adispla yand thev ehiclec an
be braked automaticall y.
If th er adar senso rsareo bstructed byvehicles or
ot her objects, de tection is no tpossible.
Cross Tra1c Ale rtis activ eunder thef ollowing
conditions:
R ifth ev ehicleisr eversing at awalkin gpace.
R manoeuvring assista nce is activated
(/ page244).
% Also obser vethei nst ruction sonB lind Spot
Assis tand ActiveB lind Spo tAssist
(/ page224).
Syst
Syst em limits
em limits
Cross Tra1c Ale rtis no tavailabl eoni nclines. A
A
ctiv
ctiv ating/deactiv
ating/deactiv atingmanoeuvr
atin gmanoeuvr ing assist
ing assist ant
ant
Multimedia system:
4 © 5
Settings 5
Assistance
5 Camera &parking #
Activate/deactivate Manoeuvringassistance.
% Manoeuvring assistant must be acti vefort he
function of Driv eAwayA ssist (/ page243)
and Cross Tra1c Ale rt (/ pag e244). V
V
ehicle to
ehicle towing ins
wing ins tr
tructions
uctions
The vehicle is no tsuitable fort he use of towb ar
systems that ar eused for0 attowing or dinghy
to wing ,for example. Attach ing and using towb ar
systems can result in damag etothevehicle.
When youa retowing avehiclew ithtowb ar sys-
te ms, saf edrivin gc haracteristics cann otbe guar-
anteed fort he towing vehicle or thet owe dvehicle.
The vehicle-trailer combination ma yswe rvef rom
side toside.
Obser vethef ollowing information:
R Perm itted towing me thods (/ page324) 244
244
Drivin
gand parking

th
ee mer gency call and faster transfer of the
acciden tdata.
Measu resf or rescue, reco very or towing away
can then be initiated in quickl y.
R With aM ercedes-Ben zemer gency call, the
acciden tdataiso nlyt ransfer redtot he public
coordination cent rewit hthe appr oval of the
cus tomer.
In thee vent of an automaticall ytriggered
emer gency call in whic hther eisnov oice con-
ta ct, thea ccident dat aistransmitted immedi-
atel ytot he public emer gency call centre.
R Should theM ercedes-Benz emer gency call
centr enotbe available, the1 12 emer gency
call is ca rried out automaticall y.Ov
Ov
er
ervie
vie wofe merg
wofe mergency call syst
ency call syst ems
ems Bo
th th eMercedes-Benz emer gency call system
as well as the1 12 emer gency call system (EU
eCall) ca nhelptor educe thet ime between an
accident and thea rrival of emer gency service sat
th es iteoft he accident .Theyh elp locat eanacci-
dent sit einplaces that ar edi1cult toaccess. Bo
th emer gency call systems ca ninitia tean emer-
ge ncy call automaticall y(/ pag e289) or man-
ual ly ( / pag e290).
Onl ym akee mer gency calls if youoro ther sa rein
nee dofr escue.Don otmak eane mergency call in
th ee vent of abreakdown or asimilar situation.
Messag
Messag es on t
es on the display
he display
The following message sappear in thed ispla yof
bo th emer gency call systems:
R SOS NOT READY:t hevehicle is no tswitched
on or thee mer gency call system is malfunc-
tioning. This doe snotnecessaril yindicate
comple tefailur eoft he emer gency call system.
Eme rgency calls call still be transmitted.
The displa yonlyr efer stot hevehicle and does
no ttak ea ccoun toftheavailabilit yofm obile
phon enetwo rksa nd theM ercedes-Benz emer-
ge ncy call centre.
The functional readiness of thee mer gency call
system on thev ehiclec an be seen when the
SOS NOT READY displaydisappear sonce the
ve hicle is switched on. R
G:T he icon appear sinthe displa yduring
an activ eemer gency call.
% Ifth er eisam alfunction in thee mer gency call
system (e.g. afault wit hthe spea ker,micro-
phone, airbag, SOS button), acorresponding
messag eappear sonthe inst rument displa y. T
T
r
r igg
igg er
ering an aut
ing an aut omatic emerg
omatic emerg ency call
ency call R
R
eq
eq uir
uir ements:
ements:
R The vehicle is switched on.
R The star terb atter yiss u1cientl ychar ged.
Bo th th eMercedes-Benz emer gency call system
as well as the1 12 emer gency call system (EU
eCall) automaticall yinitia tean emer gency call
aTer:
R Activation of ther est raints ystems such as air-
bags or seat belt tensioner saTerana ccident
The eme rgency call has been made:
R Avoice connectio nisestablished wit hthe
emer gency call centre. MBUX multimedia system
289
289

K
K
eeping t
eeping t he air
he air-w
-wat
ater duct fr
er duct fr ee
ee #
Keep thea reab etwe en theb onne tand the
windscreen free of deposits, e.g .ice, snow
and lea ves. Cleaning and care
Cleaning and care
Inf
Inf
or
ormatio nonw
matio nonw ashing t
ashing t he v
he v ehicle in acar w
ehicle in acar w ash
ash &
W
WARNING
ARNING Risk of an acciden tdue to
re duced braking po weraTer washing the
ve hicle
Braking e1ciency is reduced aTer washing the
ve hicle. #
ATer thev ehicleh as been washed, brake
carefull ywhile paying attention tothe
tra1 cconditions untilbraking po werhas
been full yrestored. *
N
NOOTE
TE Damag efroma utomatic braking If on
eoft hefollowing functions is switched
on, thev ehicleb rake sa utomaticall yincertain
situations:
R ActiveB rake Assist
R ActiveD istance Assist DISTRONIC
R HOLD function
R ActiveP arking Assist
To avoid damag etothevehicle, deactivate
th ese systems in thef ollowing or similar situa-
tions: #
during towing #
inac arwa sh *
N
NOOTE
TE Damag eduetounsuitable car wash #
Befor edriving int oacarwa sh mak esure
th at thec arwa sh is suitable fort he vehi-
cle dimensions. #
Ensu rether eiss u1cien tground clea r-
ance between theu nderbody and the
guide rails of thec arwa sh. #
Ensur ethat thec learance widt hofthe
car wash, in particular thew idthoft he
guid erails, is su1cient. To
avo id damag etoyourvehicle when usin gacar
wa sh, ensu rethef ollowing beforehand:
R ActiveD istance Assist DISTRONI Cisdeactiva-
te d.
R The HOLD function is switched o..
R The 360° Camer aorthereve rsing camer ais
switched o..
R The side windo wsand sliding sunroof ar ecom-
ple tely closed.
R The blo werfor thev entilation/heating is
switched o..
R The windscreen wiper switc hisinpositiong.
R The keyisatam inimumdista nce of 3maway
from thev ehicle. Otherwise thet ailgat ecould
open unintentionall y. Maintenanc
eand ca re
305
305

We
ar saf etyg lasses. Ke
ep children away. Obser
vethis Owner's Manual. S
S
t
tar
ar ting assist
ting assist ance and c
ance and c har
harging t
ging t he 12 Vbatt
he 12 Vbattery
ery #
Onlyhave starting assistance provided by a
qu ali/ed specialis tworks hop, e.g .a
Mercedes-Ben zService Cent re. #
Onlyhave theb atter ychar gedata quali/ed
specialis tworks hop, e.g .aMercedes-Benz
Se rvice Centre. R
R
eplacing t
eplacing t he 12Vbatt
he 12 Vbattery
ery #
Onlyhave theb atter yreplaced at aquali/ed
specialist workshop, e.g .ataMercedes-Benz
Se rvice Centre. T
T
o
o w
w -st
-st ar
arting or to
ting or towing away
wing away Ov
Ov
er
ervie
vie woft
woft he per
he per mitt
mittedto
ed towing met
wing met hods
hods *
N
NOOTE
TE Damag efroma utomati cbraking If one of
thef ollowing functions is switched
on, thev ehicleb rake sa utomaticall yincertain
situations:
R ActiveB rake Assist
R ActiveD istance Assist DISTRONIC
R HOLD function
R ActiveP arking Assist
To avoid damag etothevehicle, deactivate
th ese systems in thef ollowing or similar situa-
tions: #
during towing #
inac arwa sh Mercedes-Ben
zrecommends transport ingy our
ve hicle in thec ase of abreakdown, rather than
to wing it away.
Fo rtow ing ,use atow rope or towb ar wit hboth
axles on theg round. Do no tuse towb ar systems.
If yo un otice that thev ehicleh as lostcoolant, do
no th aveitt owedaway.Ha ve thev ehiclet ranspor-
te di nstead.
* N
NOOTE
TE Damag etothevehicle due to tow-
ing awa yinc orrectly #
Obser vethei nst ruction sand no teson
to wing away. 324
324
Breakdown assistance

V
V
ehicles wit
ehicles wit hfr
hfront wheel dr
ont wheel dr ive
ive P
P
er
er mitt
mitt edto
ed towing met
wing met hods
hods
Bo th axles on
th eg round Ye
s, maximum 50 km at
50 km/h*, onl yforwa rdsw ith
th ed rive rint he cockpit.
Fr ont axle
ra ised Ye
s, maximum 50 km *at
50 km/h
Re ar axle
ra ised No *The
towing rang ec an be signi/cantl ylower
depending on thea ctiv eauxiliar yconsumer sand
environmental conditions. 4MA
4MA
TIC v
TIC v ehicles
ehicles P
P
er
er mitt
mitt edto
ed towing met
wing met hods
hods
Bo th axles on
th eg round Ye
s, maximum 50 km at
50 km/h*, onl yforwa rdsw ith
th ed rive rint he cockpit.
Fr ont axle
ra ised No
Re ar axle
ra ised No *The
towing rang ec an be signi/cantl ylower
depending on thea ctiv eauxiliar yconsumer sand
environmental conditions. T
T
o
o wing t
wing t he v
he vehicle wit
ehicle wit hbot
hb otha xles on t
ha xles on t hegr
he ground
ound #
Obser vethen otes on thep ermitted towing
me thods (/ page324). #
Mak esuret hat the12Vb atteryisc onnected
and charge d. Obser
vethef ollowing points when the12Vb at-
te ry is disconnected or dischar ged:
R thed rive system canno tbestarted
R thee lectric parking brak ecanno tber eleased
or applied
R thet ransmission canno tbeshiTed toposition
i orj
In thef ollowing situations, onl ytransporting the
ve hicle is permitted:
R ifth et ransmission canno tbeshiTed toi
R ifth e12Vb atteryisd isconnected or dis-
ch arged
R ifth ed ispla yint he inst rument clus terisn ot
wo rking
R ifthe á Towing not permitted See Own-
er's Manual messageisdisplayed
R ifthe + Top up coolant See Owner’s
Manual messageisdisplayed
R ifthe d Stop Switch off the vehicle mes-
sag eisd isplayed Breakd
owna ssistance
325
325