2021 MERCEDES-BENZ EQB SUV maintenance

ul.
Fabryc zna 20B
55-080 Pietrzyk owice
Po land (1)
hereb ydeclar ethat thep roduct
Electric air pum p(2)
Models: (3)
5N0 012
615C
5N0 012
615F
9P1 012
615A
9P1 012
615B 1EA 012
615
8P0 012
615A
8P0 012
615E
7P0 012
617A4L0 012
615
760 012
615
A000583
5001
6898012
3220901
2
8888002
695 mee
tallth ee ssential requ irements fort he follo w-
ing guidelines: (4)
2006/42/EC (EC Machiner yDirective)
2014/30/EU (EC EMC Directive)
2000/14/EC (EC Outdoor Noise Directive) Pe
rson authorised tocompile thet echnical docu-
ment srefer redtoinA nnexVIIAofD irective
2006/42/EC:
Aircom Automotiv eSp.zo .o. Sp. k.
Dominik Gschwender (5)
ul. Fabryc zna 20B
55-080 Pietrzyk owice
Po land
Applied harmonised standards: (6)
DIN EN 12100:2012 /DIN EN ISO 3744:1995
DIN EN 60204-1:2006 /DIN EN ISO 2151:2009
DIN EN 60335-1:2012 /DIN EN ISO 4871:2009
DIN EN 1012-1:2011 /DIN EN ISO13732-1:2008
DIN EN 55012:2010 /DIN EN 61000-6-3:2011
DIN EN 61000-6-1:2016
Other tech nica lstanda rdsa nd speci/cations
applied:
non e(7)
Pietrzyk owice, 23.04.2019
[Signature, D. Gschwender]
Dominik Gschwender ,general management No
te:t his declaratio nloses its validity if tech nical
or ope rational changes ar emade without thec on-
sent of them anufacturer. Diagnos Diagnosti
cs connection
tics connection
The diagnostics connection is atechnical inter-
fa ce in thev ehicle. It is used ,for example, in the
cont extofr epair and maintenance workor for
re adin goutvehicle dat aataspecialis tworks hop.
Diagnostic device sshould therefor eonlybec on-
nected at aquali/ed specialist workshop. &
W
WARNING
ARNING Risk of acciden tdue tocon-
necting devices tothed iagnostics con-
nection
If yo uc onnect devices tothed iagnostics con-
nection of thev ehicle, thef unction of vehicle
systems and operatin gsafet ym aybe
impaired. #
Fors afet yr easons, werecommen dthat
yo uo nlyu se and connect products
appr ovedbyy our Mercedes-Benz service
centre. General no
tes
35
35

&
W
WARNI NG
ARNI NGRisk of accident due toobjects
in thed rive r's foot we ll
Objects in thed rive r's foot we ll ma yimp ede
pedal tr avel or bloc kadepressed pedal.
This jeopardises theo perating and road saf ety
of thev ehicle. #
Stow all objects in thev ehicles ecurely
so that they canno tget intot he driver's
fo ot we ll. #
Always/tt he 0oor mats secu relyand as
prescribed in order toensur ethat there
is alw ayss u1cient room fort he pedals. #
Do no tuse loose 0oor mats and do not
place 0oor mats on topofo ne ano ther. *
N
NOOTE
TE Batter ydischarging from using devi-
ces connected tothed iagnostics connec-
tion Using devices at
thed iagnostics connection
drains theb atter y. #
Chec kthe charge leve loft he batter y. #
Ifth ec har geleve lisl ow,char getheb at-
te ry,e .g.byd riving aconsiderable dis-
ta nce. Connecting and using ano
ther device wit hthe
diagnostics connection can ha vethef ollowing
e.ects:
R Malfunctions in thev ehicles ystem
R Perm anen tdamag etov ehiclec omponents Please
refertot hewarrant yterms and conditions
fo rt his matter. Quali/ed
Quali/ed
specialis
specialistwtwork
ork shop
shop
Aq uali/ed specialist workshop has then ecessary
special skills, tools and quali/cations tocor rectly
car ryout an ynecessar yworkony ourvehicle.
This particular lyapplies tosaf ety-re leva nt wo rks.
Alw aysh avet he following workcar ried out on
yo ur vehicle at aquali/ed specialist workshop:
R Safety-re leva nt wo rks
R Servic eand maintenance work
R Repair work
R Modi/cations as well as installations and con-
ve rsions
R Workon electronic components
Mercedes‑Ben zrecommends aMercedes‑Benz
service cent re. 36
36
General no
tes

Fo
rthis reason, thef ollowing can occur in isolated
cases, depending on thea ids used:
R Medical aids malfunctioning
R Adve rseh ealt he.ects
Obser vethen otes and warnings of them anufac-
turer of them edical aids; if in doubt, contact the
device manufacturer and/or your doctor .Ifthere
is continui nguncer tainty concerning thep ossibil-
ity of medical aids malfunctioning, Mercedes-
Benz AGrecommends using onl yfew electrical
ve hicle systems and/or main taining adistance
from thec omponents.
When chargin gthe high-voltag ebatter y,ke ep a
distance of at least an arm's lengt hbetwe en the
medical aid and thef ollowing components:
R thep owe rsuppl yequipment
This includes chargin gstations in thef ormofa
wa llbo xorap ublicchargin gpoint, fore xam-
ple.
R vehicle component scarrying liv evoltage
This includes thec hargin gcable and the
ch argin gcont rolb ox,for example. Onl
yhaver epair sand maintenance workinthe
area of thef ollowing components car ried out at a
qu ali/ed specialis tworks hop:
R vehicle component scarrying liv evoltage
R transmission aerials
R multimedi asystema nd sound system
If yo uh avea nyqueries or suggestions, consult a
qu ali/ed specialis tworks hop. Im Im
plie dw
plie dwarr
arranty
anty
* NO
NOTE
TEDamag etothevehicle arisin gfrom
violation of these operating inst ructions. Damag
etothevehicle can arise from violation
of these operating inst ructions.
This damag eisnotcoverede ither bythe
Mercedes-Benz implie dwarrant yorbyt he
Ne w‑ or Used- Vehicle Warrant y. #
Followt he inst ruction sinthese operat-
ing inst ruction sonp roper operation of
yo ur vehicle as well as on possible vehi-
cle damage. QR code f
QR code f
or r
or rescue card
escue card
QR codes ar eattached in thes ocket0 ap and on
th eo pposit eside on theB -pillar .Intheevent of
an accident, rescue service scan use theQRc ode
to quickl y/nd thea ppropriat erescue car dfor
yo ur vehicle. The cur rent rescue car dcontains the
most impor tant information about your vehicle in
ac ompact form ,e.g.t he routing of thee lectric
lines.
Fu rther informatio ncan be obtaine dathttps://
www.mercedes-benz.de/qr-code Dat Dat
ast
ast or
orage
age Dat
Dat
apr
apr ocessin gint
ocessin ginthe v
he vehicle
ehicle Electr
Electr
oniccontr
oni ccontr ol units
ol units
Elect ronic cont rolu nits ar e/tted in your vehicle.
Control units process dat awhich, fore xamp le,
th ey receiv efromv ehicles ensors,g enerat ethem-
sel vesore xchang ebetwe en themsel ves. Some
cont rolu nits ar erequired fort he saf eoperation of
yo ur vehicle, some assis tyou when driving, such
as driver assistance systems, while other senable
con venienc eorinfot ainment functions. 38
38
Gene
raln otes

The
following pr ovides youw ithg eneral informa-
tion rega rding dat aprocessing in thev ehicle.
Ad ditional information rega rding exactl ywhich
dat ainy ourvehicle ar ecollected, sa veda nd
transmitted tothirdp arties, and forw hat purpose,
can be found in thei nformation directl yrelated to
th ef unctional characteristics in question in their
re specti veoperating instructions. This information
is also availabl eonline and, dependin gonthe
ve hicle equipment ,digitall y.
P
P er
er sonal data
sonal data
Ever yvehicleisi denti/ed byau nique vehicle
identi/cation number .Dependin gonthe countr y,
th is vehicle identi/cation number can be used by,
fo re xamp le, go vernmental authorities todeter-
mine thei dentity of theo wne r.Ther eareother
possibilities touse dat acollected from thev ehicle
to identify theo wne rord rive r,suc hast he licence
plat enumber.
Therefore, dat agenerated or processed bycont rol
units ma ybeattributable toap erson or ,under
cer tain conditions, become attributable toap er-
son. Depending on whic hvehicled ataa reavaila-
ble, it ma ybepossibletom akei nferences about, fo
re xamp le,your driving behaviour ,your location,
yo ur routeory our use patterns.
Leg
Leg al r
al req
equir
uir ements r
ements r eg
egar
arding t
ding t he disclosur
he disclosur eof
eof
data
data
If legall yrequired todo so, manufacturer sare,in
individual cases, legall yobliged toprov ide go vern-
mental entities, upon requ est and tothee xtent
re qu ired, dat astore dbyt he manu facturer .For
ex ample, this ma ybet he case during thei nve sti-
ga tion of acrimina lo.ence.
Go vernmental entities ar ethemse lves, in individ-
ual casesa nd withinthea pplicable legal frame-
wo rk,a uthorised toread out dat afromt hevehi-
cle. In thec ase of an accident, information that
can help wit haninvestigation can, therefore, be
ta ke nf romt he airbag cont rolu nit, fore xamp le.
Oper Oper ational dat
ational dat aint
ainthe v
he vehicle
ehicle
This is dat aregarding theo peration of thev ehicle,
whic hhaveb een processed bycont rolu nits.
This includes thef ollowing data, fore xamp le:
R vehicle status informatio nsuchast he speed,
longitudinal acceleration, lateral acceleration,
number of whee lrevo lutions or thef astened
sea tbelts display R
ambient conditions ,suc hast emperature, rain
sensor or distance sensor
Generall y,theu se of these dat aistemporar y;
th ey will no tbestore db eyo ndthep eriod of oper-
ation and will onl ybeprocessed within thev ehicle
itself. Control units oTen contain dat amemories
fo rv ehiclek eys, fore xamp le. Thei ruse permits
th et emporar yorpermanent documentation of
te ch nica linformation about thev ehicle's operat-
ing state, component loads, maintenance requ ire-
ments and tech nica levents or faults.
Depending on thev ehiclee quipment, thef ollo w-
ing dat aarestored:
R operating status of system components, such
as /ll le vels, tyr epressur eorb atterystatus
R malfunctions or faults in impor tant system
components, suc haslights or brakes
R system reactions in special driving situations,
suc hasa irbag depl oyment or thei nter vention
of stability cont rols ystems
R information on events leading tovehicle dam-
age Gene
raln otes
39 39

R
charge leve loft he high-voltag ebatter y,esti-
mated range
In cer tain cases,itm aybe requ ired tostor edata
that would ha veotherwise been used onl ytempo-
rari ly.T his ma ybethe case if thev ehicleh as
de tected amalfunction, fore xamp le.
If yo uu se services, suc hasrepair services and
maintenance work,s tore do perational dat aas
we ll as thev ehiclei denti/cation number can be
re ad out and used. The ycan be read out by
service networ kemp loye es, suc hasworks hops
and manu facturer sorthirdp arties, suc hasbreak-
down services. The same is true in thec ase of
wa rrant yclaims and qualit yassurance measures.
In general, ther eadoutisp erform ed via thel egally
prescribed por tfor thed iagnostics connection in
th ev ehicle. The operatio naldatat hat ar eread out
document tech nica lstatesoft hevehicle or of
individual component sand assis tinthe diagnosis
of malfunctions ,compliance wit hwarrant yo bliga-
tions and qualit yimpro vement. Tothat end ,these
data, in particular information abou tcomponent
loads, tech nica levents, malfunctions and other
fa ults ma ybetransmitted along wit hthe vehicle identi/cation number
tothem anufacturer .Fur-
th ermore, them anufacturer is subject toproduct
liability .For this reason them anufacturer also
uses operational dat afromt hevehicle, fore xam-
ple, forr ecalls.T hese dat acan also be used to
ex amin ethe customer's warrant yand guarantee
claims.
Fa ult memories in thev ehiclec an berese tbya
service outl etor at your requ est as par tofrepair
or maintenance work.
Conv
Conv enience and inf ot
enience and inf otainment functions ainment functions
Yo uc an stor econvenienc esettings and individual
settings in thev ehiclea ndchang eorr esetthem
at an ytime.
Depending on thev ehiclee quipment ,this
includes thef ollowing settings, fore xamp le:
R seat and steering wheel positions
R suspension and climat econt rols ettings
R individual settings, suc hasinterior lighting
Depending on thes elected equipment, youc an
impor tdatai ntov ehiclei nfot ainment functions
yo urself. Depending on
thev ehiclee quipment ,this
includes thef ollowing data, fore xamp le:
R multimedi adata, suc hasmusic, /lms or pho-
to sf or playbac kinanintegratedm ultimedia
system
R address book dat afor use in connection with
an integ ratedh ands-free system or an integ ra-
te dn avigation system
R entered navigation destinations
R dataabout theu se of Interne tservices
These dat afor con venienc eand inf otainment
function smaybe sa vedl ocall yint hevehicle or
th ey ma ybel ocated on adevice whic hyou ha ve
connected tothev ehicle, suc hasasmartphone,
USB 0ash driv eorMP3player.Ifyo uh ave entered
th ese dat ayourself, youc an dele tethem at any
time.
This dat aistransmitted from thev ehicletot hird
parties onl yatyourrequ est. This applies, in par-
ticular ,when youu se online services in accord-
ance wit hthe settin gsthat youh ave selected. 40 40
Gene
raln otes

Then,
youc an select aservice and be connected
to as pecialis tatthe Mercedes-Benz Customer
Cent re.
Calling t
Calling t he Mer
he Mercedes-Benz Cust
cedes-Benz Cust omer Centre
omer CentreaTer
aTer
aut
aut omatic accident or br
omatic accident or br eakdo
eakdown det
wn det ection
ection
R
R eq
eq uir
uir ements:
ements:
R The vehicle has de tected an acciden torbreak-
down situation.
R The vehicle is stationar y.
R The hazar dwarnin glights ar eswitched on.
% This function is no tavailabl eina ll countries.
The vehicle can de tect acciden torbreakdown sit-
uations unde rcertain circumstances.
In thee vent an accident or breakdown is de tec-
te d, thee mer gency guide sh owssafet yn otes in
th em ultimedia system displa y.
ATe rquitting thee mer gency guide displa yonthe
multime dias ystem, apromp tappear sasking
whe ther youw ould lik etogetsuppor tfromt he
Me rcedes-Benz Custome rCentre. #
Select Call.
R ATer your ag reement, or if theM ercedes
me connect service "Accident and Break-
down Management" is active, thev ehicle
dat aist ransfer reda utomatically
(/ page283).
R The Mercedes-Benz Customer Centre
ta ke sy our call and or ganise sthe break-
down and accident assistance.
Yo um aybe charge df or these services.
% Depending on thes everity of thea ccident, an
automatic emer gency call ca nbeinitiated.
This has priority overallot her activ ecalls.
% In addition ,ift he Mercede smeconnect
service "Telediagnostics" is active, asimilar
prom ptcan appear aTer adelayint heevent
of ab reakdown. If youa realready in contact
wit hthe Mercedes-Benz Customer Cent reor
ha ve already received support, this prom pt
can be ignored or declined.
% Ifyo ua nswer thep romp tfor suppor tfromt he
Me rcedes-Benz Custome rCentr ewithLater,
th em essag ewill be hidden and appear again
later. The prom
pttriggered bytheM ercedes me
connect service "Telediagnostics", can either
be con/ rmed or declined. ATer being
declined, this will no tbeshown again.
Arr Arr anging aser
anging aservice appointment via aMer
vice appointment via aMercedes
cedes
me call
me call
If yo uh ave activated them aintenance manage-
ment service, releva nt vehicle dat aistransfer red
automaticall ytothe Mercedes-Benz Customer
Cent re.Y ou will then receiv eindividual recom-
mendations rega rding them aintenance of your
ve hicle.
Re gardless of whe ther youh ave consen tedtot he
maintenance management service, them ultime-
dia system reminds youa Ter acertain amount of
time that as ervice is due. Apromp tappear sask-
ing if youw ould lik etomakeana ppointment. #
T Toa rr
oa rrang
ang eas er
eas ervice appointment
vice appointment: :select Call.
ATer your ag reement, thev ehicled atais
transfer reda nd theM ercedes-Benz customer
centr etakes your prefer reda ppointment date.
The information is then sent toyour desired
service outlet. 280
280
MBUX multimedia system

ASS
YS
ASS YSTPL
TPL US ser
US ser vice int
vice int erv
erval display
al display F
F
unction of t
unction of t he ASSYS
he AS SYSTPL
TPL US ser
US ser vice int
vice int erv
erval dis-
al dis-
play
play The ASS
YSTP LUSs ervice inter vald ispla yont he
inst rument displa yinforms youoft he next regular
service due date.
Depending on theo perating conditions of the
ve hicle, ther emaining time or distance until the
next service due dat ewillbed isplayed.
Yo uc an hide this service displa yusing theb ack
button Gonthel eT-hand side of thes teering
wheel.
Yo uc an obtain information concerning thes ervic-
ing of your vehicle from aquali/ed specialist
wo rkshop, e.g .aMercedes-Ben zservice cent re. Displa Displa
ying t
ying the ser
he ser vice due date
vice due date On-boar
dcomputer:
4 Service 5
ASSYST PLUS
The next service due dat eisdisplayed. #
T
T oe
oe xit t
xit t he displa y:
he displ ay:press theb ackb utton
G onthel eT-hand side of thes teering
wheel.
Bear in mind thef ollowing related topic:
R Operating theo n-boar dcomputer
(/ page248). Inf
Inf
or
ormation on r
mation on r egular maint
egular maint enance w
enance work
ork *
N
NOOTE
TE Prematur ewear thro ugh failur eto
obser veservice due dates Main
tenanc eworkw hichisn otcar ried out at
th er ight time or incomple tely can lead to
increased wear and damag etothevehicle. #
Adher etot he prescribed service inter-
va ls. #
Alwaysh avet he prescribed main tenance
wo rkcar ried out at aquali/ed specialist
wo rkshop. *
N
NOOTE
TE Irre parable damag etothe high-volt-
ag eb atter ydue tomaintenance worknot
being ca rried out The high-voltag
ebatter yiss ubject towe ar.
Main tenanc eworkw hichisn otcar ried out in
time can lead toirre parable damag etothe
high- voltag ebatter y. #
Alwayso bser vethew arnin gmessages
about theh igh-voltag ebatter yand
immediatel yconsult aquali/ed specialist
wo rkshop. #
Have then ecessar ymaintenance work
on theh igh-voltag ebatter ycarried out at
aq uali/ed specialist workshop. N
No
ot
tes on special ser
es on special ser vice r
vice req
equir
uir ements
ements The prescribed service inter
valisb ased on nor-
mal operation of thev ehicle. Maintenance work
will nee dtobep erform ed mor eoTen than speci-
/ed if thev ehicleiso perated under arduou scon-
dition sorincreased loads. This is thec ase forf re-
qu ent operation in mountainous terrain or on poor
ro ad sur faces, fore xamp le. 300
300
Main
tenanc eand ca re

In
these or similar operating conditions, ha vethe
interior air /lter changed mor efrequ entl y.The
tyres must be checkedm oref requ entl yift hevehi-
cle is operated under increased loads. Further
informatio ncan be obtaine dataquali/ed special-
is tw orks hop.
The AS SYST PLUS service inter vald ispla yiso nly
an aid. The driver of thev ehicleb earsresponsibil-
ity as rega rdstow hether maintenance work
need stobep erform ed mor eoTen than speci/ed
based on thea ctual operating conditions and/or
loads. Batt
Batt
er
eryd isconnection per
yd isconnection per iods
iods The ASS
YSTP LUSs ervice inter vald ispla ycan cal-
culat ethe service due dat eonlyw hen theb attery
is connected. #
Displa yand no tedown thes ervice due date
on thei nst rument displa ybefor edisconnect-
ing theb atter y(/pag e300). Engine com
Engine com
par
partment
tment A
A
ctiv
ctiv ebonne
eb onne t(pedes
t( pedestr trian pr ot
ian pr otection)
ection) Oper
Oper
ation of t
ation of t he activ
he activebonne
eb onne t(pedes
t( pedestr trian pr ot
ian pr otec-
ec-
tion)
tion)
In cer tain accident situations, thea ctuation of the
activ ebonne treduces ther isk of injur ytopedes-
trians. The rear area of theb onne tisraised by
appr oximatel y70m m.
Fo rthe driv etotheworkshop, rese tthe actuated
acti vebonne tyourself (/ page301).
ATer thea ctiv ebonne thas been actuated, pedes-
trian pr otection ma ybelimited.
Ha ve thef ull functionality of thea ctiv ebonnet
re stored in aquali/ed specialist workshop.
R
R ese ese tting t
tting t he activ
he activ ebonn et
eb onnet &
W
WARNING
ARNING Risk of burns from ho tcompo-
nents in thee ngine compartment
Cer tain components in thee ngine compart-
ment can be very hot, e.g .the driv esystem
and thec ooler. #
Allo wthe driv esystemtoc ool down and
to uc ho nlyt he components desc ribed
belo w. #
With your hand 0at ,push down activ ebonnet
1 inthea reaa round theh inges on bo th
sides (ar rows ).
In doin gso,thea ctuator is depressurised and
yo um ayhear ahissing sound.
The engine bonne tmust engag einposition. #
If activ ebonnet 1can be raised slightl yat
th er ear in thea reaoft he hinges, repeat the
step until it engages co rrectl y. Maintenanc
eand ca re
301
301