2021 MERCEDES-BENZ EQB SUV service

Displa
Displa
ymessag
ym essag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
+
Top up coolant See Own-
er’s Manual *T
he coolan tlev el is tool ow.
* N
NO
OTE
TE Damag etothe driv esystemd uetoinsu1cient coolant #
Avoid long journe yswit hinsu1cient coolant. #
Have thec ooling system of thed rive system checkedata quali/ed specialis tworks hop.
ÿ
Coolant Stop vehicle
Switch engine off *T
he coolan tistoo hot. #
Stop thev ehiclei mmediatel yinaccordance wit hthe tra1c conditions and swit cho. thed rive system. &
W WARNING ARNING Risk of injur ydue tooverheated vehicle
If yo uo pen theb onne tintheevent of an overheated vehicle or /r einthe engine compartment, thef ollowing situa-
tions ma yoccur:
R Youm aycome int ocontact wit hhotgases.
R Youm aycome int ocontact wit hother escapin ghotoperatin g0uids. #
Inthee vent of overheating or /r einthe engine compartment, keep theb onne tclosed and call the/ re
service. #
Allo wthe overheated vehicle tocool down /r stifyo un eed toopen theb onnet. #
Wait until thed rive system has cooled down. #
Mak esuret hat thea ir suppl ytothevehicle radiator is no tobstructed. Displa
ymessages and warning/indicator lamps
369
369

Displa
Displa
ymessag
ym essag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions #
Avoiding high loads on thed rive system, driv etothe nearest quali/ed specialist workshop.
ÿ *T
he cooling system has de tected acomponent fault. #
Avoiding high loads on thed rive system, driv etothe nearest quali/ed specialist workshop.
è
Charger cable connected *Y
ou canno tpull awa ywhilet he chargin gcable is connected. #
Disconnect thec hargin gcable from thev ehicle.
Not possible to unlock
charging cable See Own-
er's Manual *T
hechargin gcable connector cann otbe remo vedf romt hechargin gstation's soc ket. #
Press theE MERGENCY OFF switc honthechargin gstation.
If th ec hargin gcable connector cann otbe remo veda Ter that: #
Request service personnel from theo perator of thec hargin gstatio nv iathee mer gency call button attached tothe
ch argin gstatio nort he emer gency call numbers.
Vehicle not currently being
charged Chargin gstation
fault *A
malfunction has occur redint hechargin gstation or theR FID car disnotrecognised. #
Startt he chargin gprocess at adi.erent chargin gstation.
or #
Have theR FID car dchec kedtoe nsureitisf unctioning. 370 370
Displa
ymessages and warning/indicator lamps

Displa
Displa
ymessag
ym essag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
Û
Battery overheated Stop,
everybody out! Outdoors if
possible *T
he high- voltag ebatter yhasove rheated. Ther eisarisk of /re. #
Stop thev ehiclei mmediatel yinaccordance wit hthe tra1c conditions. #
If possible ,stopt he vehicle in theo pen air and ensur ethat all vehicle occupants getout.
% Supporting vehicle function smayactivat eautomaticall y,e.g. thea ir-recirculation mode as par tofclimatecontrol. #
Do no tcontinue driving. #
If smok eispresent, lea vethed anger zone and call the/ reservice immediatel y. #
Consult aquali/ed specialist workshop even if ther ea reno extern al sign sofa/re.
Û
Malfunction *T
he driv esystemism alfunctioning .Awarnin gtone will also sound. #
Consult aquali/ed specialistwo rkshop.
*T her eisas erious malfunction if thed ispla ymessag eand warning tone ar erepeated at shor tinter vals. Youm ust stop
th ev ehiclei mmediatel yinaccordance wit hthe tra1c conditions because thed rive system is automaticall ydeactiva-
te d. #
Stop thev ehiclei mmediatel yinaccordance wit hthe tra1c conditions. #
Swit cho. thev ehiclea nd consult aquali/ed specialis tworks hop.
Û
Malfunction Visit workshop *T
he driv esystemism alfunctioning. #
Consult aquali/ed specialis tworks hop. Displ
aymessages and warning/indicator lamps
373
373

A
A
ctiv
ctiv eSer
eS ervice Sy
vice Sy st
stem PL
em PL US
US
see AS SYST PLUS
A
A ctiv
ctiv eSpeed Limi tAssist
eS peed Limi tAssist
Display.................................................. .211
Fu nction................................................ 211
A
A ctiv
ctiv eSt
eSt eer
eering Assist
ing Assist
Ac tivating/deactivating.......................... 215
Ac tiveE mer gency Stop Assist................ 215
Fu nction................................................ 213
System limits......................................... 213
A
A dap
dap tiv
tivebr
ebr ak
akel ights
el ights .................................... 202
A
A dap
dap tiv
tivecr
ecr uisec ontr
uis ec ontr ol
ol
see ActiveD istance Assist DISTRONIC
A
A dditional door lock
dditional door lock ....................................... 82
ATer
ATer -sales
-sales ser
service
vice
see ASS YSTP LUS
Air conditioning menu
Air conditioning menu Calling up.............................................. 152
Air dis
Air distr tribution
ibution
Setting................................................... 151
Setting (MBU Xmultimedia system)......... 153
Air inlet
Air inlet
see Air-water duct Air pr
Air pr
essure
essure
see Tyre pressure
Air v
Air v ents
ents
Ad justing (front).................................... .156
Ad justing (rear)...................................... 156
Air v
Air v ents
ents
se eA irve nts
Air
Air -conditioning syst
-conditioning syst em
em
see Climat econt rol
Air
Air -r
-recir
ecir culatio nmode( with
culatio nmode( with /ne
/ne
par
par ticle
ticle pr
pre/lt
e/lt er)
er).......................................... 153
Air
Air -w
-wat
ater duct
er duct
Ke eping free.......................................... 305
Airbag
Airbag Activation................................................ 44
Fr ont airbag (driver ,fro nt passenger)........ 49
Installation locations................................ 49
Knee airbag............................................. 49
Overview.................................................. 49
PA SSENGE RAIRBA Gi ndicator la mps...... 53
Pr otection................................................ 50
Re duced pr otection.................................. 51
Side airbag.............................................. 49
Wi ndo wairbag......................................... 49 Air0
ow
Air0ow
Setting................................................... 151
Alar Alar msyst
ms ystem
em
se eA TA(anti-theT alar msystem)
All-wheel dr
All-wheel dr ive
ive
see 4M ATIC
Ambien tlighting
Ambien tlighting
Setting (MBUX multimedia system)........ .142
Andr
Andr oid A
oid A uto
uto
see Smartphone integ ration
Animals
Animals Pets in thev ehicle. ................................... 78
Anti-loc
Anti-loc kbr
kbraking syst
aking syst em
em
see AB S(Anti-loc kBraking System)
Anti-skid c
Anti-skid c hains
hains
see Sn owchains
Anti-t
Anti-theT heTprot
pr otection
ection
Ad ditional door loc k................................. 82
Immobiliser.............................................. 99
Anti-t
Anti-theT heTprot
pr otection
ection
see ATA (anti-theT alar msystem) 420
420
Index

Anticipat
Anticipat
or
oryo ccupant pr ot
yo ccupan tprot ection
ection
see PRE-SAFE ®
(anticipator yoccu-
pant pr otection)
see PRE-SAFE ®
PLUS (anticipatory
occupant pr otection plus)
Apple CarPlay
Apple CarPlay ®
®
see Smartphone integ ration
Assist
Assist ance syst
ance syst ems
ems
see Driving saf etys ystem
ASS YS
ASS YSTPL
TPL US
US
Batter ydisconnectio nperiod s................ 301
Displaying thes ervice due dat e.............. 300
Fu nction/no tes...................................... 300
Re gula rmaintenanc ework..................... 300
Specia lservice requ irements................. 300
AT
ATA A(anti-t
(anti-theT heTalar
alarmsyst
ms ystem)
em)
Deactivatin gthe alarm...... ..................... 100
Fu nction.................................................. 99
Interior pr otection function.....................1 01
Priming/deactivating interior pr otec-
tion........................................................ 101
Priming/deactivating tow- awa ypro-
te ction................................................... 101
To w- awa yprotection function................. 100 A A
TTENTION ASSIST
TTENTION ASSIST
Function................................................ 202
Setting.................................................. .204
System limitations.................................. 202
A
A tt
tt ention assist
ention assist ant
ant
see ATTENTIO NASSIST
A A ut ut hor
hor isedw
ise dw ork
orkshop
shop
see Quali/ed specialist workshop
A
A ut
ut omati ccar w
omati ccar w ash mode
ash mode
Ac tivating............................................... 306
A
A ut
ut omatic co-dr
omatic co-dr iv
iver airbag
er airbag shut
shuto.
o.
Fu nctio nofc o-driver airbag shuto........... 52
A
A ut
ut omatic dist
omatic dist ancecontr
anc econtr ol
ol
see ActiveD istance Assist DISTRONIC
A
A ut
ut omatic dr
omatic dr iving lights
iving lights ................................ 140
A
A ut
ut omatic fr
omatic fr ont passeng
ont passeng er airbag
er airbagshut
shuto.
o.
PA SSENGE RAIRBA Gi ndicator la mps...... 53
A
A ut
ut omati cmeasur
omati cmeasur es
es aTer
aTer an accident
an accident........... .57
A
A ut
ut omatic mirr
omatic mirr or f
or folding function
olding function
Ac tivating/deactivating.......................... 150
A
A ut
ut omatic tr
omatic tr ansmission
ansmission
Driv eprograms..................................... .167
DY NAMI CSELEC Tswitch....................... 167 Axle load
Axle load
Perm issible............................................ 350 B
B
Bag hook
Bag hook..................................................... 130
B
B AS (Br
AS (Br ak
akeA ssis
eA ssistS yst
tS yst em)
em) ........................... 198
Batt
Batt ery
ery
see High-voltag ebattery
Batt
Batt er
ery( high-v
y( high-v olt
oltag
ageo n-boar
eo n-boar delectr
de lectr ical
ical
syst
syst em)
em)
see High-voltag ebattery
Batt
Batt er
ery( ke
y( key)
y)
Re placing................................................ .81
Batt
Batt er
ery(v
y(v ehicle)
ehicle)
No tes..................................................... 322
Belt
Belt seeS eatb elt
Blind Spo
Blind Spo tAssist
tA ssist
Ac tivating/deactivating.......................... 227
Fu nction................................................ 224
System limi tations.................................. 224
Blow
Blow er
er
see Clima tecont rol Index
421
421

Re
quirements:....................................... 205
Selecting............................................... 205
Setting aspeed...................................... 205
St oring aspeed...................................... 205
System limitations.................................. 204 D D
Dam
Dam ping adjus
ping adjus tment
tment.................................... 229
Dashboard
Dashboard see Cockpit
Dashcam
Dashcam Notes..................................................... 273
Selecting aUSB device......................... .273
St arting/stoppin gavideo recording...... .273
Dat
Dat aacq
aa cquisition
uisition
Ve hicle..................................................... 38
Dat
Dat aprot
ap rotection r
ection r ights
ights
Dat astora ge ............................................ 42
Dat
Dat ast
ast or
orage
age
Dat aprotection rights.............................. 42
Electronic control units............................ 38
Online services........................................ 41
Ve hicle..................................................... 38 Deactiv
Deactiv atingt
atin gthe alar he alar m(AT
m( ATA)A)........................ .100
Dealer
Dealer ship
ship
see Quali/ed specialist workshop
Declar
Declar ation of conf
ation of conf or
ormity
mity
Elect romagnetic compatibilit y.................. 27
Impor tera ddresses.................................. 33
Jack.........................................................34
Speci/c absor ption rate........................... 27
TIREFI Tkit................................................ 34
Wi reless vehicle component s................... 27
Decor Decor ativ
ativef
ef oil (cleaning ins
oil (cleaning instr tructions)
uctions)........... 308
Des
Destinatio nentry
tinatio nentry
Entering aPOI or addre ss....................... 268
Det
Det ecting inatt
ecting inatt entiv
entiveness
eness
see ATTENTIO NASSIST
Diagnos
Diagnostic sconnection
tics connection.................................. 35
Digit
Digit al Owner's Manual
al Owner's Manual.................................. 20
Dingh
Dingh yto
ytowing
wing
see Tow- bar system
DIRECT SELECT lev
DIRECT SELECT lev er
er
Engaging driv eposition.......................... 171
Engaging neutral.................................... 170
Engaging par kposition.......................... .170 Engaging par
kposition automaticall y...... 170
Engaging reve rseg ear............................ 170
Fu nction................................................ 169
Disconnect de Disconnect de vice
vice
High-voltag eon-boar delectrica lsys-
te m........................................................ 157
Displa
Displa y(car
y( car e)
e)............................................... 310
Displa
Displa y(MBUX multimedia syst
y( MBUX multimedia syst em)
em)
Home screen........................................ .253
Operating.............................................. 254
Displa
Displa y(on-boar
y( on-boar dcom
dc om put
put er)
er)
Displa yson thei nstrument displa y......... 249
Displa
Displa yint
yinthe windscr
he windscr een
een
see Head-up display
Displa
Displa ymessage
ym essage
Calling up (on-boar dcomputer).............. 358
No tes..................................................... 358
Displa
Displa ymessag
ym essag es
es
ç ---km/h.................................... .388
È ---km/h..................................... 388
h ---km/h..................................... 387
_ 2nd seat row, leT No tloc ked ......... 379 Index
425
425

M
M
Maint
Maint enance
enance
see ASS YSTP LUS
Malfunction Malfunction Restraint system..................................... .44
Manoeuvr Manoeuvr ing aid
ing aid
see Manoeuvring assistance
Manoeuvr
Manoeuvr ing assist
ing assistance
ance
Cross Tra1c Ale rt.................................. 244
Driv eAwayA ssist................................... 243
Manoeuvr
Manoeuvr ing assist
ing assistant
ant
Ac tivating/deactivating.......................... 244
Map
Map Displaying online map contents.............. 271
Displaying weather informatio n.............. 271
Moving................................................... 271
Selecting them ap orientation................ 271
Setting them ap scale............................ 271
Switching mo torw ay information
on/o.................................................... 271
Massag
Massag epr eprogr
ogrammes
ammes
Re setting thes ettings............................ 112
Selecting thef ront seats........................1 12Maximum design speed
Maximum design speed
see Limiter
Maximum per
Maximum per missiblegr
missible gross v
oss v ehicle w
ehicle w eight
eight... 350
MBUX Int
MBUX Int er
erior Assist
ior Assist ant
ant
Overview................................................ 257
Switching ther eading light on/o.
(con tactless).......................................... 258
Switching thes ear chlight on/o.
(contactless). ......................................... 258
MBUX multimedia syst MBUX multimedia syst em
em
Collision de tection (par kedv ehicle)........ 195
Con/guring driv eprogram I................... .169
Home screen......................................... 253
No tes..................................................... 252
Operating thet ouchscreen..................... 254
Overview................................................ 252
Re storing (fac tory settings).................... 265
Setting route-based speed adap tation.... 213
Setting thea ir distribution...................... 153
MBUX multimedia syst MBUX multimedia syst em
em
see Displa y(MBUX multimedia system)
see MBUX Interior Assistant
Media
Media Overvie wofthe function sand symbols.. .294 Media mode
Media mode
Connecting Blue tooth ®
audio equip-
ment..................................................... .295
Medical aids
Medical aids................................................... 37
Memor Memor yfunction
yf unction
Fu nction................................................ 116
Head-up displa y—Calling up stored
settings.................................................. 117
Head-up displa y—Storing settings......... 117
Operating............................................. .117
Outside mir rors —C alling up stored
settings................................................. .117
Outside mir rors —S toring settings.......... 117
Seat —Calling up stored settings........... .117
Seat —Storing settings.......................... .117
Menu (on-boar Menu (on-boar dcom
dc om put
put er)
er)
Head-up displa y..................................... 250
Overview................................................ 248
Mer
Mer cede smea pp
cede smea pp
Information............................................ 284
No tes...................................................... .24
on-demand featur e.................................. .24
Mer
Mer cedes me calls
cedes me calls
Ar ranging aservice appointment............ 280 436
436
Ind
ex

see Child seat
see
Pets in thev ehicle
see Post-collision brake
se eP RE-SAFE ®
(anticipa tory occu-
pant pr otection)
see PRE-SAFE ®
PLUS (anticipatory
occupant pr otection plus)
see Restraint system
se eS eatb elt
On-boar
On-boar dcom
dc omput put er er
Displa yingthe service due dat e.............. 300
Head-up displa ymenu............................ 250
Instrument displa y................................. 249
Menu overview.......................................2 48
Operating.............................................. 248
On-boar
On-boar ddiagnos
dd iagnostics int tics int erf
erface
ace
see Diagnostics connection
On-boar
On-boar delectr
de lectr ical syst
ical syst em batt
em batter
ery( 12 V)
y( 12 V)
Charging................................................ 324
Re placing.............................................. .324
St artin gassis tance............................... .324
On-boar
On-boar delectr
de lectr onics onics
Engine electronics................................. 348
No tes..................................................... 348 Tw
o-w ayradios...................................... 348
on-demand f on-demand f eature
eature
Ac tivating................................................. 24
No tes...................................................... .24
Onlin eser
Onlin eservices
vices
Dat astora ge ............................................ 41
Onlin eser
Onlin eservices
vices
see In-Car O1ce
Open-sour
Open-sour ce
cesoTw
soTw are
are................................... .42
Openin gt
Openin gthe t
he t ailg
ailgat
ateu sing y
eu sing y our f
our foot
oot
HANDS-FREE ACCESS............................. 90
Oper
Oper ating
ating 0uids
0uids
Brak e0uid............................................. 353
Coolant (engine)....................................3 53
No tes..................................................... 352
windsc reen washer 0uid........................ .354
Oper
Oper ating safe
ating safe ty
ty
Declaration of conformity (electro-
magnetic compatibility)............................ 27
Declaration of conformity (jack)...............34
Declaration of conformity (TIREFIT kit)...... 34
Declaration of conformity (wireless
ve hicle components)................................ 27
Information.............................................. 25 Oper
Oper atingsyst
atin gsystem em
see On-boar dcomputer
Outside mirr
Outside mirr ors
ors
Anti-dazzle mode (automatic)................ .149
Au tomatic mir rorf olding function........... 150
Fo lding in/out........................................ 148
Operating them emor yfunction.............. 117
Pa rking position..................................... 149
Setting................................................... 148
Ov
Ov er
erhead contr
head contr ol panel
ol panel
Overview.................................................. 14
Owner's Manual
Owner's Manual Vehicle equipment................................... 24
Owner's Manual (digit
Owner's Manual (digit al)
al)................................. 20 P
P
P P aint (cleaning ins aint (cleaning ins tr
tructions)
uctions) ........................ .307
P
P aint code
aint code................................................... 350
P
P anor
anor ama sliding sunr
ama sliding sunr oof
oof
see Sliding sunroof
P
P ar
ar kp osition
kp osition
Engaging................................................ 170
Selecting automatically..........................1 70438 438
Index