2021 MERCEDES-BENZ EQB SUV service

T
T
ec
ec hnology Fr
hnology Freq
eq uency r
uency r angeT r
ang eT ransmission output/magne
ansmission output/magne tic
tic/eld s
/eld str treng th
ength
Re ar Seat Enter tainment System
Bluet
Bluetooth
oo th®
®
:
:
2400–2483.5 MHz
WL WL AN 2.4 GHZ:
AN 2.4 GHZ:
2400–2483.5 MHz
WL WL AN 5GHz:
AN 5GHz:
5150–5250 MHz
5725–5875 MHz Bluet Bluet
ooth
oo th®
®
:
:
-0.8 dBm
WL WL AN 2.4 GHZ:
AN 2.4 GHZ:
14.5 dBm
WL WL AN 5GHz:
AN 5GHz:
20.5 dBm
13.3 dBm
Tw o-w ayradio (Tel7 telephone control unit) E-GSM (900 MHz)
GSM (1800 MHz) +33 dBm
+30 dBm
UMT S(Band I, III,V III) +24 dBm (+1/-3 dB)
LT E( Band 1, 3, 7, 8, 20, 28) +23 dBm (±2 dB)
RAMSES (Router And Mobile SErviceS )GSM (E-GSM 850 /E-GSM 900 ,Class 4)
GSM (E-GSM 180 0/E-GSM 1900, Class 4) <+
32.5 dBm (± 1dB)
<+ 29.5 dBm (± 1dB)
UMT S(WC DM AFDD I, II,III,I V, V, VIII, XIX ,Class
3) <+
23.5 dBm (±1 dB)
LT E( FDD B1, B2, B3, B4, B5, B7, B8, B9, B18,
B19, B21, B28, Class 3) <+
23 dBm (±1 dB) General no
tes
31 31

ul.
Fabryc zna 20B
55-080 Pietrzyk owice
Po land (1)
hereb ydeclar ethat thep roduct
Electric air pum p(2)
Models: (3)
5N0 012
615C
5N0 012
615F
9P1 012
615A
9P1 012
615B 1EA 012
615
8P0 012
615A
8P0 012
615E
7P0 012
617A4L0 012
615
760 012
615
A000583
5001
6898012
3220901
2
8888002
695 mee
tallth ee ssential requ irements fort he follo w-
ing guidelines: (4)
2006/42/EC (EC Machiner yDirective)
2014/30/EU (EC EMC Directive)
2000/14/EC (EC Outdoor Noise Directive) Pe
rson authorised tocompile thet echnical docu-
ment srefer redtoinA nnexVIIAofD irective
2006/42/EC:
Aircom Automotiv eSp.zo .o. Sp. k.
Dominik Gschwender (5)
ul. Fabryc zna 20B
55-080 Pietrzyk owice
Po land
Applied harmonised standards: (6)
DIN EN 12100:2012 /DIN EN ISO 3744:1995
DIN EN 60204-1:2006 /DIN EN ISO 2151:2009
DIN EN 60335-1:2012 /DIN EN ISO 4871:2009
DIN EN 1012-1:2011 /DIN EN ISO13732-1:2008
DIN EN 55012:2010 /DIN EN 61000-6-3:2011
DIN EN 61000-6-1:2016
Other tech nica lstanda rdsa nd speci/cations
applied:
non e(7)
Pietrzyk owice, 23.04.2019
[Signature, D. Gschwender]
Dominik Gschwender ,general management No
te:t his declaratio nloses its validity if tech nical
or ope rational changes ar emade without thec on-
sent of them anufacturer. Diagnos Diagnosti
cs connection
tics connection
The diagnostics connection is atechnical inter-
fa ce in thev ehicle. It is used ,for example, in the
cont extofr epair and maintenance workor for
re adin goutvehicle dat aataspecialis tworks hop.
Diagnostic device sshould therefor eonlybec on-
nected at aquali/ed specialist workshop. &
W
WARNING
ARNING Risk of acciden tdue tocon-
necting devices tothed iagnostics con-
nection
If yo uc onnect devices tothed iagnostics con-
nection of thev ehicle, thef unction of vehicle
systems and operatin gsafet ym aybe
impaired. #
Fors afet yr easons, werecommen dthat
yo uo nlyu se and connect products
appr ovedbyy our Mercedes-Benz service
centre. General no
tes
35
35

&
W
WARNI NG
ARNI NGRisk of accident due toobjects
in thed rive r's foot we ll
Objects in thed rive r's foot we ll ma yimp ede
pedal tr avel or bloc kadepressed pedal.
This jeopardises theo perating and road saf ety
of thev ehicle. #
Stow all objects in thev ehicles ecurely
so that they canno tget intot he driver's
fo ot we ll. #
Always/tt he 0oor mats secu relyand as
prescribed in order toensur ethat there
is alw ayss u1cient room fort he pedals. #
Do no tuse loose 0oor mats and do not
place 0oor mats on topofo ne ano ther. *
N
NOOTE
TE Batter ydischarging from using devi-
ces connected tothed iagnostics connec-
tion Using devices at
thed iagnostics connection
drains theb atter y. #
Chec kthe charge leve loft he batter y. #
Ifth ec har geleve lisl ow,char getheb at-
te ry,e .g.byd riving aconsiderable dis-
ta nce. Connecting and using ano
ther device wit hthe
diagnostics connection can ha vethef ollowing
e.ects:
R Malfunctions in thev ehicles ystem
R Perm anen tdamag etov ehiclec omponents Please
refertot hewarrant yterms and conditions
fo rt his matter. Quali/ed
Quali/ed
specialis
specialistwtwork
ork shop
shop
Aq uali/ed specialist workshop has then ecessary
special skills, tools and quali/cations tocor rectly
car ryout an ynecessar yworkony ourvehicle.
This particular lyapplies tosaf ety-re leva nt wo rks.
Alw aysh avet he following workcar ried out on
yo ur vehicle at aquali/ed specialist workshop:
R Safety-re leva nt wo rks
R Servic eand maintenance work
R Repair work
R Modi/cations as well as installations and con-
ve rsions
R Workon electronic components
Mercedes‑Ben zrecommends aMercedes‑Benz
service cent re. 36
36
General no
tes

V
V
ehicle r
ehicle r egis
egistrtration
ation
Mercedes-Benz ma yask its service centres to
car ryout tech nica linspections on cer tain vehi-
cles. The qualit yors afet yo fthe vehicle is
impr ovedasar esult of thei nspection.
Mercedes-Benz can onl yinfor myou about vehicle
ch ecks if Mercedes-Benz has your registration
data.
It is possible that your vehicle has no tyet been
re gistered in your name in thef ollowing cases:
R ifyo ur vehicle wasn otpur chased at an author-
ised specialis tdeale r.
R ifyo ur vehicle has no tyet been examined at a
Mercedes-Ben zservice cent re.
It is advisable toregister your vehicle wit ha
Mercedes-Ben zservice cent re.
Infor mMercedes-Benz as soon as possible about
an yc hang eina ddress or vehicle ownership. Yo u
can do this at aMercedes-Benz service centre,
fo re xamp le. Corr Corr
ect use of t
ect use of t he v
he vehicle
ehicle
If yo ur emo veanyw arnin gstickers,y ou or others
could failto recognise cer tain dangers. Lea ve
wa rning stic kers in position.
Obser vethef ollowing information in particular
when driving your vehicle:
R thes afet yn otes in this Owner's Manual, vehi-
cle-speci/c supplements and fu rther supple-
men tary documents
R tech nica ldataf or thev ehicle
R tra1c rules and regulations
R laws and saf etys tandards per taining tomo tor
ve hicles Inf
Inf
or
ormatio nont
matio nont he REAC
he REACHr Hregulation
egulation
EU and EFT
EU and EFT Acountr
Ac ountr ies onl y:
ies onl y:
th eR EACH regulation (Regulation (EC) No.
1907/2006, Article 33) stipula tesad utytosup-
pl yi nformatio nabout subs tances of very high
conce rn(SVHCs).
Me rcedes‑Benz AGacts totheb est of its kno wl-
edg etop reve nt these SVHCs from being used and
toenable customer stosafelyhandl ethese
subs tances. Ther eareSV HCs known to
Mercedes‑Benz AG,accordin gtosupplier informa-
tion and internal product information, found in
individual components of this vehicle in quantities
of ove r0.1 percent byweight.
Fu rther informatio ncan be obtaine datthefollo w-
ing addresses:
R https://reach.daimler.com/de/home/
R https://reach.daimler.com/en/home/ N
No
ot
tes f
es f or per
or per sons wit
sons wit helectr
he lectr onic medical aids
onic medical aids
Mercedes-Benz AGcannot, despit ecarefully
de veloping vehicle systems, comple tely rule out
th ei nteraction of vehicle systems wit helect ronic
medica laidss uchasc ardiac pacemakers.
In addition ,ther earecomponents ins talled in the
ve hicle that, rega rdless of theo perating status of
th ev ehicle, can generat emagnetic /elds on apar
wit hp ermanent magnets. Thes e/elds ca nbe
fo und, fore xamp le, in thea reaa round them ulti-
media and sound system or also in thea reaoft he
seats, dependin gonthevehicle equipment. Gene
raln otes
37
37

Fo
rthis reason, thef ollowing can occur in isolated
cases, depending on thea ids used:
R Medical aids malfunctioning
R Adve rseh ealt he.ects
Obser vethen otes and warnings of them anufac-
turer of them edical aids; if in doubt, contact the
device manufacturer and/or your doctor .Ifthere
is continui nguncer tainty concerning thep ossibil-
ity of medical aids malfunctioning, Mercedes-
Benz AGrecommends using onl yfew electrical
ve hicle systems and/or main taining adistance
from thec omponents.
When chargin gthe high-voltag ebatter y,ke ep a
distance of at least an arm's lengt hbetwe en the
medical aid and thef ollowing components:
R thep owe rsuppl yequipment
This includes chargin gstations in thef ormofa
wa llbo xorap ublicchargin gpoint, fore xam-
ple.
R vehicle component scarrying liv evoltage
This includes thec hargin gcable and the
ch argin gcont rolb ox,for example. Onl
yhaver epair sand maintenance workinthe
area of thef ollowing components car ried out at a
qu ali/ed specialis tworks hop:
R vehicle component scarrying liv evoltage
R transmission aerials
R multimedi asystema nd sound system
If yo uh avea nyqueries or suggestions, consult a
qu ali/ed specialis tworks hop. Im Im
plie dw
plie dwarr
arranty
anty
* NO
NOTE
TEDamag etothevehicle arisin gfrom
violation of these operating inst ructions. Damag
etothevehicle can arise from violation
of these operating inst ructions.
This damag eisnotcoverede ither bythe
Mercedes-Benz implie dwarrant yorbyt he
Ne w‑ or Used- Vehicle Warrant y. #
Followt he inst ruction sinthese operat-
ing inst ruction sonp roper operation of
yo ur vehicle as well as on possible vehi-
cle damage. QR code f
QR code f
or r
or rescue card
escue card
QR codes ar eattached in thes ocket0 ap and on
th eo pposit eside on theB -pillar .Intheevent of
an accident, rescue service scan use theQRc ode
to quickl y/nd thea ppropriat erescue car dfor
yo ur vehicle. The cur rent rescue car dcontains the
most impor tant information about your vehicle in
ac ompact form ,e.g.t he routing of thee lectric
lines.
Fu rther informatio ncan be obtaine dathttps://
www.mercedes-benz.de/qr-code Dat Dat
ast
ast or
orage
age Dat
Dat
apr
apr ocessin gint
ocessin ginthe v
he vehicle
ehicle Electr
Electr
oniccontr
oni ccontr ol units
ol units
Elect ronic cont rolu nits ar e/tted in your vehicle.
Control units process dat awhich, fore xamp le,
th ey receiv efromv ehicles ensors,g enerat ethem-
sel vesore xchang ebetwe en themsel ves. Some
cont rolu nits ar erequired fort he saf eoperation of
yo ur vehicle, some assis tyou when driving, such
as driver assistance systems, while other senable
con venienc eorinfot ainment functions. 38
38
Gene
raln otes

R
charge leve loft he high-voltag ebatter y,esti-
mated range
In cer tain cases,itm aybe requ ired tostor edata
that would ha veotherwise been used onl ytempo-
rari ly.T his ma ybethe case if thev ehicleh as
de tected amalfunction, fore xamp le.
If yo uu se services, suc hasrepair services and
maintenance work,s tore do perational dat aas
we ll as thev ehiclei denti/cation number can be
re ad out and used. The ycan be read out by
service networ kemp loye es, suc hasworks hops
and manu facturer sorthirdp arties, suc hasbreak-
down services. The same is true in thec ase of
wa rrant yclaims and qualit yassurance measures.
In general, ther eadoutisp erform ed via thel egally
prescribed por tfor thed iagnostics connection in
th ev ehicle. The operatio naldatat hat ar eread out
document tech nica lstatesoft hevehicle or of
individual component sand assis tinthe diagnosis
of malfunctions ,compliance wit hwarrant yo bliga-
tions and qualit yimpro vement. Tothat end ,these
data, in particular information abou tcomponent
loads, tech nica levents, malfunctions and other
fa ults ma ybetransmitted along wit hthe vehicle identi/cation number
tothem anufacturer .Fur-
th ermore, them anufacturer is subject toproduct
liability .For this reason them anufacturer also
uses operational dat afromt hevehicle, fore xam-
ple, forr ecalls.T hese dat acan also be used to
ex amin ethe customer's warrant yand guarantee
claims.
Fa ult memories in thev ehiclec an berese tbya
service outl etor at your requ est as par tofrepair
or maintenance work.
Conv
Conv enience and inf ot
enience and inf otainment functions ainment functions
Yo uc an stor econvenienc esettings and individual
settings in thev ehiclea ndchang eorr esetthem
at an ytime.
Depending on thev ehiclee quipment ,this
includes thef ollowing settings, fore xamp le:
R seat and steering wheel positions
R suspension and climat econt rols ettings
R individual settings, suc hasinterior lighting
Depending on thes elected equipment, youc an
impor tdatai ntov ehiclei nfot ainment functions
yo urself. Depending on
thev ehiclee quipment ,this
includes thef ollowing data, fore xamp le:
R multimedi adata, suc hasmusic, /lms or pho-
to sf or playbac kinanintegratedm ultimedia
system
R address book dat afor use in connection with
an integ ratedh ands-free system or an integ ra-
te dn avigation system
R entered navigation destinations
R dataabout theu se of Interne tservices
These dat afor con venienc eand inf otainment
function smaybe sa vedl ocall yint hevehicle or
th ey ma ybel ocated on adevice whic hyou ha ve
connected tothev ehicle, suc hasasmartphone,
USB 0ash driv eorMP3player.Ifyo uh ave entered
th ese dat ayourself, youc an dele tethem at any
time.
This dat aistransmitted from thev ehicletot hird
parties onl yatyourrequ est. This applies, in par-
ticular ,when youu se online services in accord-
ance wit hthe settin gsthat youh ave selected. 40 40
Gene
raln otes

Smar
Smar
tphone int
tphone int egr
egratio n(e.g. Andr
atio n(e.g. Android A oidA ut
utoor
oor
Apple CarPl ay
Appl eCarPlay ®
®
)
)
If yo ur vehicle is accordingl yequipped, youc an
connect your smartphone or ano ther mobile end
device tothev ehicle. Youc an then control them
by means of thec ontrol elements integ ratedin
th ev ehicle. Images and audi ofromt he smart-
phon ecan be output via them ultimedia system.
Cer tain information is simultaneousl ytransfer red
to your smartphone. Depending on thet ype and
integ ration, this includes position data, day/night
mode and other general vehicle statuses. For
mor einformation please consult theO wner's
Manual of thev ehicle/inf otainment system.
This integ ration allo ws theuse of selected smart-
phone apps, suc hasnavigation or music pla yer
apps. Ther eisnofurther interactio nbetwe en the
smartphon eand thev ehicle; in particular ,vehicle
dat aisn otdirectl yaccessible. The type of addi-
tional dat aprocessin gisdetermined bythep ro-
vider of thea pp being used. Whic hsetting syou
can make, if an y,depends on thes peci/c app and
th eo perating system of your smartphone. Online ser
Online ser
vices
vices W W
ir ireless ne
eless ne tw
twor
orkc onnection
kc onnection
If yo ur vehicle has awireless networ kconnection,
it enables dat atobeexchanged between your
ve hicle and additional systems. The wireless net-
wo rkconnectio nismade possible bythev ehicle's
ow ntransmitter and receiver or byam obileend
device that youh aveb rought int othe vehicle, for
ex ample, asmartphone. Online function scan be
used via thew ireless networ kconnection. This
includes online services and applications/apps
pr ov ided toyoubyt he manu facturer or by other
pr ov iders.
Manuf
Manuf actur acturer's ser
er's ser vices
vices
Re garding them anufacturer's online services, the
individual functions ar edescribed bythem anu-
fa cturer in asuitable place, fore xamp le, in the
Owner's Manual or on them anufacturer's web-
site, wher ethe releva nt dat aprotection informa-
tion is also given. Personal dat amaybe used for
th ep rovisio nofo nline services. Dat aare
ex ch anged via asecur econnection, suc hasthe
manufacturer's designated IT systems. An yper-
sonal dat awhicha recollected, processed and used,
other than fort he pr ovision of services, is
done so exclusivel yonthe basi soflegal permis-
sion. This is thec ase, fore xamp le,foral egally
prescribed emer gency call system, acont ractual
ag reement or when consent has been given.
Yo uc an ha veservice sand functions, some of
whic haresubject toafee, activated or deactiva-
te d. This excludes legall yprescribed function sand
services, suc hasanemergency call system.
Thir
Thir dpar
dp arty ser
ty ser vices
vices
If yo uu se online services from other pr oviders
(thir dparties), these services ar ethe responsibil-
ity of thep rovider in question and subject tothat
pr ov ider's dat aprotection conditions and term sof
use. As ageneral rule, them anufacturer has no
in0uence on thec ontent exch anged.
Fo rthis reason, when service sareprov ided by
th irdp arties, please ask thes ervice pr ovider in
qu estion fori nformation about thet ype, extent
and purpos eofthe collection and use of personal
data. Gene
raln otes
41
41

Dat
Dat
aprot
ap rotection r
ection r ights
ights Depending on
your countr yorthe equipment and
ra ng eoff unctions of your vehicle as well as the
service syou use and thes ervices on o.er ,you
ar ee ntitled todi.erent dat aprotection rights.
Fu rther informatio nondatap rotection and your
dat aprotection rights cane ither befound on the
manufacturer's websit eory ou will receiv ethis
information as par tofthevarious services and
service o.ers. Ther eyou will also /nd thec ontact
information fort he manu facturer and its dat apro-
te ction o1cers.
At aw orks hop, fore xamp le, wit hthe suppor tofa
specialist and possibl yfor afee, youc an ha ve
dat aread out whic hisstore do nlyl ocall yint he
ve hicle. Cop
Cop
yr
yright
ight
Informatio nonlicences forf reea nd open-source
soTwar eused in your vehicle can be found on the
dat acarrier in your vehicle document walleta nd
wit hu pdates on thef ollowing website:
https://www.mercedes-benz.com/opensource 42
42
General no
tes